1182 results found
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credit card debits
The primary method our tenants use to pay rent is via direct debit set up through property tree. At this stage, we are debiting funds directly from their bank accounts; however, we would like to explore the option of also allowing rent payments to be debited from tenants' credit cards.
6 votes -
Automated messages to be sent out to rental providers when the tenants are in arrears
Automated messages to be sent out to rental providers when the tenants are in arrears
69 votes -
In notes Property under keys, allow for photos to be dropped in.
Being able to drop in photo's we can exactly what keys we are either holding as well what keys building managers are holding and what we have given out. This will be a great help.
8 votes -
Put a live person back on the chat in PT. I have been on hold for atleast 40 minutes now. I have not emailed as that will take days if at
I have just tried to use your live chat. It is now an AI bot. They were not able to help me. Check the most recent chat. I have tried emailing before without a response or days have past. I am now on hold. It has been 40 minutes and I am still waiting.
5 votes -
Be able to send statement & emails & CC in another party automatically
Owners have asked to have another party cc'd into emails, it would be nice to be able to set this up to happen automatically, at the moment you can only select 1 email
5 votes -
Auto Communication for Invoices - before invoice is due
Ability to set up auto reminders for invoice payment before it is due. Currently functionality is only when invoice is overdue.
7 votes -
add feature to be able to keyword search in notes for each profile
add feature to be able to keyword search in notes for each profile
11 votes -
Show how many Emails/SMS in inbox
Instead of a red dot show the number of emails / sms in the communications tab
6 votes -
Make Maintenance Notes More Visible
It would be helpful if the Maintenance screen provided a visual indication when notes have been added to a job, without requiring users to click on the notes icon.
Currently, the only way to determine whether notes exist is to open the notes section for each maintenance request. This can be time-consuming, particularly when managing a large number of jobs, and important updates can easily be overlooked.
A simple indicator, such as a coloured notes icon, a badge displaying the number of notes, or a small preview showing the most recent note, would allow Property Managers to quickly identify jobs…
3 votes -
Be able to add a status to the tenancy leases page for expiring leases
When looking at the tenancy leasing page, especially when looking at upcoming lease expiries, it would be good to be able to add in a status to know where that is sitting all at a glance without having to figure out in the workflows. A status that says something like "with owner", "offer with tenant", "documents being signed" etc. It would then be easy to see where the lease renewal, rent review or lease expiries are sitting across the board at a quick glance.
4 votes -
Dashboard widget for Compliance
It would be great to have a dashboard widget showing upcoming expiring compliance.
80 votes -
date of birth for contacts
add a date of birth tab for contacts so we can generate lists for birthday messages as customer service
8 votes -
deleting of notes
Once something in notes section of any card it is unable to be amended or change
4 votes -
Easily reassign a work order
When we assign a trade and send a work order to a trade, it would be handy to have the option to unassign and re-assign a new trade to the same without having to delete and re-create the job.
So often we have the tradie ring and say they're to able to attend, so it would be good to just remove them and send to someone else, rather than cancelling and re-sending.37 votes -
Routine inspection
Routine inspection integration with apple calendar and Microsoft calendar. (So when you setup a routine inspection date and time it automatically goes into your calendar). This is a must have. PT own Eagle software and Eagle software already does this so it would be easy for PT to do this.
10 votes -
Cancel Individual Work Orders Without Cancelling the Entire Job
It would be beneficial to have the ability to cancel a work order for a specific contractor without having to cancel the entire maintenance job.
Currently, if a contractor is unable to complete the work, declines the job, or the Property Manager decides to engage a different contractor, the only option is to cancel the entire job and start the process again. This removes the job history and creates unnecessary administrative work.
Instead, it would be helpful to be able to cancel or close the work order for the individual contractor while keeping the maintenance job active.
3 votes -
forward communication for follow up
Create a forward or follow up button for communication within owner or tenant profile.
4 votes -
Attach copies of documents from the library when sending emails from the links under contact cards for tenant and / or owner.
Have an ability to attach copies of documents from within the document library when sending emails to property owners - rather than having to download the document, then attach it via searching. A one step attachment would be better from within the program.
17 votes -
Schedule correspondence/emails/messages to send at a later time/date
Not like an automated message, but a one off that you set up for someone to email out at a set time.
3 votes -
3 votes
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