207 results found
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Evacuation - OnEvac access through OnLocation API
Once an evacuation is triggered with OnEvac, all API integration to OnEvac, so access control points can be configured, allowing employees and contractors to tap at the evacuation access point, and this automatically, through the API, sets them to "safe" in OnEvac.
This request is asking for access to OnEvac through the API
8 votesThanks Peter,
We are planning a number of improvements to our APIs in our roadmap. I will leave this open for votes for now and update when this is scheduled.
Thanks.
Karl
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Google Workspace Integration like Azzure
Many customers use Google Workspace in place of Microsoft. These customers are asking for Google Workspace integration, like we have with Azure. The Google Workspace integration will update employees in OnLocation like Azure and also integrate Google Calendar. It will be interesting to see how many people out there are using Google Workspace and OnLocation.
4 votes -
Contractor Manager "Manager" Role to be able to Run Insurance Reports
The ability for those with Contractor Manager "Manager" User Role to be able to run Insurance reports - currently only a Contractor Manager "Administrator" role is able to run insurance reports
This feature would benefit our Contractor Managers greatly, as they would be able to run insurance reports for their respective sites without giving them access to a lot of Contractor Settings.
7 votesHi Kathy,
Thanks for you feedback. We will review permissions for Contractor Managers internally and open this up for votes from the community.
Thanks
Karl
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Text/Email custom question
What I am hoping to achieve is a workflow that sends a notification to our Reception inbox whenever a contractor provides or updates their email address during sign-in.
Currently, the workflow rule is based on the following custom question:
"Please enter your current email address"
However, under Contractor - Custom Question Answer, the only available conditions are:
• is the following
• is not the following
I cannot find any options such as:
• is not empty
• has value
• contains text
Could you please add additional condition for Contractor – Custom Question Answer that allows a trigger to…2 votes -
Bulk email reminders
Bulk Email Reminder Function for Contractor Compliance Renewals:
We recommend implementing a bulk email reminder function that sends compliance renewal notifications to both the designated portal owner and the contractor's primary business email address. This will address a common industry issue where portal owners leave an organisation or fail to action renewal requests, resulting in expired insurances and certifications. By notifying multiple contacts within the contractor's business, compliance risks are reduced, renewal response rates improve, and contractor records remain current with less administrative intervention.
Business Need
A common issue across contractor management portals is that compliance documents (insurances, licences, certifications,…4 votes -
Configurable dashboards
The ability to configure our own dashboards so that it shows one screen that displays everyone on site without the dashboard scrolling at all, and ability to configure it so that we can show the information we want.
10 votesHi Olivia,
thanks for your suggestion.
Improvements to dashboards are on our roadmap for 2026 so we will take this into consideration and leave it open for votes in the meanwhile.
Thanks
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Deputy Archive Employees
Summary
Deputy archived employee deactivation should apply to all matched employees, regardless of whether the employee record was originally created manually in OnLocation or imported from Deputy.
Actual Result
When the "Deactivate archived employees" setting is enabled in the Deputy integration:
Employees originally imported from Deputy are automatically deactivated in OnLocation when archived in Deputy.
Employees originally created manually in OnLocation and later matched to Deputy remain active in OnLocation after being archived in Deputy.
This behavior is currently working as designed, with OnLocation treated as the source of truth for records that originated in OnLocation.
Expected ResultWhen a…
2 votes -
Automatic Contractor Status Updates Based on 12-Month Inactivity
Meridian Energy Limited | 328
Requested Enhancement:
Introduce a configurable automation feature that allows contractor Status to be automatically updated when they have not signed into a site over a 12-month period.Suggested Functionality:
Automatic status change to Inactive4 votesThanks Jonna,
We will discuss this internally and open the request up for votes in the mean-time.
Regards
Karl
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Support OnLocation Mobile Push Notifications for OnEvac Event Alerts
Description:
Currently, when an OnEvac event is started from the OnLocation Mobile app, emergency responders receive an SMS or email notification containing a link that opens the browser-based OnEvac interface.
While this ensures all responders can access the event regardless of whether they have the OnLocation Mobile app installed, organisations that actively use the mobile app would like a more seamless experience.
Customers have requested the ability for emergency responders who use the OnLocation Mobile app to receive a push notification (similar to the existing automatic sign-in notifications) that opens the event directly within the mobile app, while still retaining…
2 votes -
Department-Based Administration Permissions
Summary
Allow administration permissions to be assigned or restricted by Department in addition to the existing Location-based permissions.
Current functionality
OnLocation user roles determine what a user can and cannot do within the application. For many administration roles, access is then controlled by Location.
The current permission model can therefore be understood as:
User Role = what the user can do
Location = where the user can do itFor example, an Administrator can be assigned as either:
Global – manage all locations in the account
Limited – manage only the locations assigned to themA similar Global/Limited structure is…
1 vote -
Change Insurance Status Filter to Multi Select
On the Contractor Organization > Insurances screen, the Status filter is single select. It would be helpful to be able to select multiples. eg, show all Approved and Pending insurances, but hide Expired.
This is not possible with the current setup.
3 votes -
Option to Automatically Add Signed-In Employees as OnEvac Assistants
Background
Currently, OnEvac Assistants must be manually assigned and maintained. During an emergency, the availability of assistants can vary significantly depending on who is present on site at the time. This can result in too few assistants being available to support evacuation activities, particularly at larger sites or when designated assistants are absent.At the same time, designated site managers and evacuation leaders should retain their permanent OnEvac User permissions and responsibilities.
Proposed Enhancement
Introduce an organisation-level configuration option:☐ Automatically add employees signed into site as OnEvac Assistants
When enabled:
All employees currently signed into a site are automatically…
2 votes -
Tick Box for 'Are you safe' SMS for 'All Personnel On Site'
When initiating an evacuation through the OnLocation OnEvac app, notification recipients can currently include employees, contractors and visitors regardless of whether they are physically on site at the time of the event. This can result in evacuation messages being sent to personnel who are working remotely, travelling, or located at another site.
Proposed Enhancement
Introduce an additional recipient selection option when sending evacuation notifications:All - Sends notifications to all personnel associated with the site, including those who are not currently signed in.
All Personnel On Site - Sends notifications only to personnel who are actively signed into the site…
2 votes -
Contractor Profile Status vs. Access Rules
Problem:
Contractor profiles remain marked as Active (green) even when requirements such as permitted dates, inductions, or other compliance checks have expired. While the system correctly denies sign‑in, the mismatch between the “Active” label and denied access causes confusion at the front desk.Replication:
Create a contractor profile with permitted dates and induction requirements.
Allow permitted dates or induction to expire.
Attempt kiosk sign‑in → denied, but profile still shows Active.
Current Design Logic:
“Active” reflects that the contractor’s profile is still valid with their organization.
Access is controlled separately by permitted dates, induction completion, and other profile rules.
This…
2 votes -
Allow Adding Notes to Manually Signed-In Visitors
Summary
Provide the ability for administrators or hosts to add notes/comments to visitor sign-in records when manually signing visitors in or out through the portal.
Current Behavior
When visitors are manually signed in through the portal, there is no dedicated field to record additional information such as actual arrival time, departure time, reason for manual entry, kiosk outage details, or other attendance-related notes.
Requested Enhancement
Allow users to add and retain notes against a visitor attendance record, either during sign-in/sign-out or by editing the visit record afterward.
Customer Use Case
The customer's kiosk experienced issues, preventing some visitors from signing…
2 votes -
Allow Shared Visitor Records Across Users
Summary
Shared Visitor Directory for repeat visitors and contractors
Current Behavior
The My Visitors feature is user-specific. Visitors saved by one user can only be viewed and reused by that same user. Other users within the organization cannot access those saved visitor records.
Requested Enhancement
Provide a shared visitor directory that allows authorized users to access and reuse visitor records saved by other users within the organization.
Customer Use Case
Organizations frequently host the same contractors, clients, vendors, and repeat visitors across multiple sites and departments.
Currently, each host must create and maintain their own copy of the same visitor…
1 vote -
Read-Only Contractor Manager Role for Compliance
User Role Enhancement – Read-Only Contractor Compliance Access
SummaryIntroduce a new read-only Contractor Management permission or user role that allows users to view contractor information and compliance without the ability to edit or manage contractor records.
Business Need
Many organisations have Contractor Management User Roles (Global, limited, manager or coordinator), reception staff, security personnel, and compliance teams who only need to verify whether a contractor is compliant before granting site access.
Currently, users must be assigned a Contractor Manager role (Administrator, Manager, or Coordinator) to access Contractor Management. However, all of these roles include the ability to make changes…
2 votes -
Induction Reporting in Contractor Portal
Allow an admin the the contractor portal to view all members' expire/renew date for inductions. Currently, portal admins have to go into each member's profile to see when/if an induction course is expiring.
1 vote -
Phone number field on the sign-in page appears to accept any number of digits, with no validation rules.
I'd like to flag an issue with the phone number field on the sign-in page. It currently appears to accept any number of digits, with no minimum or maximum length or validation message to guide users. The asterisk indicates that the field is required, but there appear to be no other validation rules, allowing users to proceed with an incomplete phone number.
I'm raising this to help improve data accuracy and the user experience.
1 vote -
Sign In/Out Manager – Distinguish Home Location from Current Location
Description:
We’ve noticed some confusion in the Sign In/Out Manager regarding the Location field.Currently, the Location column appears to show the employee’s home/default location, even when they have signed in at a different location.
For example, an employee may have a home location of Twizel Office but sign in at Wellington Office. In this case, the Location field can be misleading because it doesn’t appear to reflect where they have actually signed in.
Suggested improvement:
Rename the current “Location” field to “Home Location” to make it clear what it represents; and/or
Add a separate “Current Location” field that shows…
1 vote
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