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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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70 results found

  1. Create a merge link that pulls only invoices in arrears, the current link "Tenancy_OutstandingInvoices" pulls amounts for all invoices, whether overdue or not.

    10 votes

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  2. LEASE TYPE:

    Please have an option when entering in lease details for commercial tenants to choose whether or not the lease is

    • commercial or
    • retail
    12 votes

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  3. With the new Commercial Tenancy Statement, is there any way to filter by a due date for outstanding invoices (outside of rent cycle). Currently, all invoices entered are showing under outstanding, regardless of if they are overdue. This could be an issue as some invoices are entered in well in advance.

    7 votes

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  4. Tenant invoices should include the BPAY and DEFT reference number/tenancy ID number. I am getting complaints and requests from tenants for audit and compliance purposes and general ease of payment. Every invoice I receive has the payment details/options included on the invoice. Can you please advise if this is being looked at? Thanks

    20 votes

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  5. Additional merge fields for email templates specific to Commercial Property Management (i.e. Lease (Further) Terms, Rent Review Date & method i.e. Market Review/CPI etc)

    3 votes

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  6. The new bond increase is great, but it needs to be available for commercial properties and be able to genrate an invoice with rent increase and bond increase.

    3 votes

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  7. On Released and Cirus8 they provide the last quarter CPI figures and calculates your tenants new rental amount. This saves the PM significant time in searching for CPI figures and performing the calculations

    11 votes

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  8. Provide a statement style for commercial property that display GST & rent separately as current statement is hard to read for owners and accoutants

    7 votes

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  9. With automated invoice processing becoming more common, we have an increasing amount of commercial tenants requesting invoices be attached to an email as a PDF as well as a link in the email itself?

    223 votes

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    26 comments  ·  Commercial  ·  Admin →
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  10. We have an international commercial client, who have different departments in different parts of the planet paying different elements of their monthly invoices.

    If one department eg water bill is late or questions the amount the total monthly invoice is not paid on time

    It would be helpful for us split the monthly invoice into two
    one invoice for base rent and the other for all variable out goings.

    At the moment system won`t allow us to split rent and variables out going into two invoices,. instead we must provide separate invoice for each variable out going.

    instead it would…

    3 votes

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  11. We want to create an email mailmerge for a commercial tenant to show their arrears for rent, budgeted outgoings and any other invoice. We also want to highlight the overall total of their arrears figure. However there is no template field that gives the overall arrears figure.

    2 votes

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  12. The Tenant bank account details in the contacts should be linked to the tenant refund (including bond refund) automatically.

    3 votes

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  13. Please have the outgoings reconciliation due date as a field for commercial tenants.

    That way I can easily track what outgoings reconciliations need to be done - like rent review dates.

    13 votes

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  14. Ability to enter budgeted amounts in addition to recording actual amounts so a Variation Report can be created monthly. This allows the system to be functional in providing timely and correct information.

    13 votes

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  15. It would be nice in automated Commercial lease renewals to differentiate between leases that are coming to the end of a lease and those with a further option within the lease. Different triggers and letters...

    14 votes

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  16. Ability to create your own customised reports using data already recorded and export the data into Excel. This is extremely helpful when providing Landlords tenancy schedules or others personalised information.

    9 votes

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  17. It is very confusing to seeing other invoices on a new invoice. Most of the commercial tenants complaint about the messy look on the invoice as it looks like statement more than invoice. Their bookkeeper and accountant also get confused with this layout.

    Thank you very much.

    Karen

    4 votes

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  18. Please look at putting in the ability to create your own wording for a type of increase. We have a several tenancies which just don't quite fit into the standard "fixed, CPI, market" category.

    13 votes

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  19. It would be really helpful and benefit efficiency by being able to view the owner/landlord GST status on the Create Creditor Invoice screen when selecting tenancy invoice.

    3 votes

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  20. It would be great if there was an option to record both the first and the last day for a commercial/retail tenant to exercise their option to renew their Lease. This would allow us to identify tenancies with upcoming option periods and enable us to proactively engage with tenants before the options lapse. I understand there currently is an a option date available under Lease, Rent &Outgoings Tab, however no one can really explain which date to enter (different answers - Lease expiry date, first date to exercise option and last date to exercise option).

    20 votes

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