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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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9 results found

  1. New Column on Tenancy Ledger to show Number of Days and Amount of Arrears

    Rather than having to go through a tenant's ledger with them, it would be handy for tenants to have the number of days and amount of arrears displayed on the tenancy ledger, also perfect for property managers processing tenancy applications with ledgers from other agents using Property Tree. No need to go through every transaction in the ledgers if these are displayed, makes life easier.

    266 votes
    26 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?
    Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Hi Supporters, thanks so much for all your responses! We are getting close to having this ready for our development team. I'm hoping for a little bit more feedback if you have any on the following -


    1. An option when you generate the ledger for "Showing Transactions Only" (so cutting out the other items such as when invoices are entered). However, this would show credits as well. Although credits are not transactions these affect amounts due by the tenant. This would keep all of the current tenancy ledger columns.


    2. Also an option to Show Rent Arrears Details (so a running total for arrears and the days in arrears). When this option is selected and generated we would replace other ledger columns to then display the additional rent arrears details. Inserting more columns into the current tenancy ledger has been a challenge with the amount of information currently there.…

  2. Have commercial invoices attached as PDF, not a link

    With automated invoice processing becoming more common, we have an increasing amount of commercial tenants requesting invoices be attached to an email as a PDF as well as a link in the email itself?

    215 votes
    20 comments  ·  Commercial  ·  Admin →
    How important is this to you?
    Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

    We're currently looking into replacing the links in emails sent from Property Tree with PDF attachments (across the product - statements, invoices, receipts, work orders etc). We'll let you know once this goes into Development.

  3. Configuration icon position

    When on a laptop or small screen - can't access or click on the icon for configuration. No scroll function to bring it onto screen.

    17 votes
    6 comments  ·  Configuration and User Management  ·  Admin →
    How important is this to you?

  4. Work orders and pictures be sent as pdf attachments rather than links.

    We have found that strata companies and now many of trades will not click on links. This is causing us duplication of work as we resend the work order as an attachment.

    8 votes
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  5. Owner and Tenant Portals - Post your feedback

    Hi Supporters! We're wanting to refresh the Owner and Tenant Portals and invite you to comment below any feedback regarding this. What do you like or dislike about the current Portals? Is there additional information that you'd like to provide to your Owners and/or Tenants? All previous Portal suggestions have been noted for this project.

    48 votes
    43 comments  ·  Portals  ·  Admin →
    How important is this to you?

  6. Email, Message or SMS failure alert/pop up

    Notify users when any emails, messages or SMS fail rather than having to go and check a list. Perhaps an alert at the top of the page which then produces a list of what needs to be checked. The impact of missing this information is huge, particularly with compliance.

    308 votes
    12 comments  ·  Communications  ·  Admin →
    How important is this to you?
    Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.

  7. Owner statement as a PDF instead of a link

    Ownership Statements to send as a PDF attachment instead of a link in the email

    57 votes
    10 comments  ·  Communications  ·  Admin →
    How important is this to you?
    Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

    We're currently looking into replacing the links in emails sent from Property Tree with PDF attachments (across the product - statements, invoices, receipts, work orders etc). We'll let you know once this goes into Development.

  8. Compliance Documents - File Name

    When adding documents to Compliance tab under the new 'Register' feature the system has a very high level of requirements for file names. Only letters or numbers are accepted. Your not allowed any other characters such as commas, dash or any type of other punctuation. Surely this can be less strict considering most file names have full addresses and other items in file names.

    22 votes
    6 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  9. Email files straight from document management

    Email files straight from document management, currently we have to download them and attach them to an email

    42 votes
    3 comments  ·  Document Management  ·  Admin →
    How important is this to you?
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