139 results found
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There should be BCC option when sending emails through communication
There should be BCC option when sending emails through communication. It is imperative as at times, "To" recipient will not review the others whereas necessary for internal reference and communication.
23 votes -
Alternative methods for searching emails other than the subject line
Require additional search options for emails, allowing users to search using criteria such as sender, date, keywords, or attachments instead of relying only on the subject line.
16 votes -
Communications messages should be able to be dropped and dragged into relevant areas in the system
Is this something you will be improving? it seems to be a system flaw and not practical at all that messages to your communications area cannot be posted/dropped into other areas of the system. For example a request for maintenance . I should be able to drag the message into the job request area. Or tenant queries etc into Notes for the tenant
21 votes -
Notification of emails and sms received in property tree
Receive a text message or email notifying us of a message received in property tree.
31 votes -
Forward Any Email Received
It would be great to be able to forward any email received in the communications tab not just the latest email as part of an email thread. This would enable you to forward previous correspondence that has attachments. Currently, any attachments previously received do not get forwarded as part of the email thread unless they are attached to the most recent email received.
9 votes -
Remove Revoked Users OR Read Only User from Communications Assignee List
Remove Revoked Users OR Read Only User from Communications Assignee List. This is making it very difficult to monitor emails when staff are away etc as alll users that have ever been entered into the system show in this list. It also shows us all of our read only agents etc. We cannot revoke access without reallocating any communications to the user anyway so would be great to have only active people show and maybe a revoked section if needed. OR at least have read only or revoked next to the users name and filter them to the bottom. We…
5 votes -
Ability to recall mail merge emails
Ability to recall emails sent through property tree
18 votes -
Pop up option
A pop up box for a variety of subjects would be great. You can post in notes but unless you know about something to be aware of - you don't know to look! Rest had this option as soon as you opened a profile and it was a great inclusion.
3 votes -
Text messages sent from User
Currently if you send text messages from Property Tree to tenants or owners only the property manager receives the reply.
It would be great if it could be implemented for the User to get the reply (or at least have it as an option).
7 votes -
Allow Multiple Templates in Auto Comms Inspection Report: Ownership as 3 types of inspections (exits, entries and routines)
Please allow Multiple Templates in Auto Comms Inspection Report: Ownership as we deal with 3 types of inspections (exits, entries and routines). 1 template does not cover all and there is no option to add others. We have to close of exits and sent them manually as the 1 template doesn't cut it. Same with entry condition reports. Thank you
5 votes -
Birthday greetings automatic emails
sending automatic emails to clients for birthday greetings.
10 votes -
Have a send an update email option for a change to routine inspection date and/or time
Have a send an update email option for a change to routine inspection date and/or time so tenants have a copy of the new appointment
3 votes -
Keep communications being sent in a thread via Property Tree
For example if I send an owner an email about their routine from PT and the response is received to my outlook emails, can I link the owners reply back to my email in PT so that way i can keep the same thread going amongst other things like lease renewal responses from tenants and owners etc.
3 votes -
Reply to an email and use a template
To be able to click on reply and select a template to use for your reply.
This would save going into the template, copying and then pasting in your reply.
A lot of replies to emails are template replies and having this feature would save time and make emails more professional. Thanks.
2 votes -
Saving drafts in communications
When half way through an email in Communications, being able to go out of the communications and the email saving as a draft rather than losing it all together
13 votes -
Automated communication - termination
An automated vacating email to the tenant 14 days prior to the termination date outlining the process around vacating - cleaning, bond return etc
2 votes -
Show the tenancy 'Type' when creating a tenancy mail merge from profile
When creating a mail merge from the profile, it would help to have a field showing the tenancy 'Type' . We often have other contacts listed that are not tenants and they do not require to receive correspondence from us. When creating a mail merge at the moment we can not tell who is the tenant of the property. When creating a bulk mail merge there is a filter for the type, this would be beneficial to have when merging from a profile.
1 vote -
Reply button for emails within communications tab in tenant/owner profile
To reply to emails within the communications tab without having to go into the communications page and searching for previous emails. Currently can only print emails from the tenant/owner profile and not reply to any emails.
20 votes -
EFFECTIVE RENT AREARS MERGE FIELD - should be pulled based on the reconciled date, opposed to the current date.
EFFECTIVE RENT AREARS MERGE FIELD - should be pulled based on the reconciled date, opposed to the current date.
1 vote -
Tenancy Rent Summary Report Merge Field needed
Tenancy Rent Summary Report Merge Field needed
2 votes
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