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Property Tree

Thanks for helping us shape the future of MRI Property Tree! 

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Property Tree experience as this will greatly assist our Product Team as well as other voters.

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143 results found

  1. Option to select point of contact email address as a template field for quote requests & work order automated communications.

    13 votes
    How important is this to you?
  2. There should be BCC option when sending emails through communication. It is imperative as at times, "To" recipient will not review the others whereas necessary for internal reference and communication.

    27 votes
    How important is this to you?
  3. Require additional search options for emails, allowing users to search using criteria such as sender, date, keywords, or attachments instead of relying only on the subject line.

    16 votes
    How important is this to you?
  4. Is this something you will be improving? it seems to be a system flaw and not practical at all that messages to your communications area cannot be posted/dropped into other areas of the system. For example a request for maintenance . I should be able to drag the message into the job request area. Or tenant queries etc into Notes for the tenant

    22 votes
    How important is this to you?
  5. Receive a text message or email notifying us of a message received in property tree.

    31 votes
    How important is this to you?
  6. It would be great to be able to forward any email received in the communications tab not just the latest email as part of an email thread. This would enable you to forward previous correspondence that has attachments. Currently, any attachments previously received do not get forwarded as part of the email thread unless they are attached to the most recent email received.

    9 votes
    How important is this to you?
  7. Remove Revoked Users OR Read Only User from Communications Assignee List. This is making it very difficult to monitor emails when staff are away etc as alll users that have ever been entered into the system show in this list. It also shows us all of our read only agents etc. We cannot revoke access without reallocating any communications to the user anyway so would be great to have only active people show and maybe a revoked section if needed. OR at least have read only or revoked next to the users name and filter them to the bottom. We…

    6 votes
    Assessing  ·  1 comment  ·  Communications  ·  Admin →
    How important is this to you?
  8. Ability to recall emails sent through property tree

    18 votes
    How important is this to you?
  9. Currently if you send text messages from Property Tree to tenants or owners only the property manager receives the reply.

    It would be great if it could be implemented for the User to get the reply (or at least have it as an option).

    7 votes
    How important is this to you?
  10. For example if I send an owner an email about their routine from PT and the response is received to my outlook emails, can I link the owners reply back to my email in PT so that way i can keep the same thread going amongst other things like lease renewal responses from tenants and owners etc.

    4 votes
    How important is this to you?
  11. Please allow Multiple Templates in Auto Comms Inspection Report: Ownership as we deal with 3 types of inspections (exits, entries and routines). 1 template does not cover all and there is no option to add others. We have to close of exits and sent them manually as the 1 template doesn't cut it. Same with entry condition reports. Thank you

    5 votes
    How important is this to you?
  12. sending automatic emails to clients for birthday greetings.

    10 votes
    How important is this to you?
  13. Have a send an update email option for a change to routine inspection date and/or time so tenants have a copy of the new appointment

    3 votes
    How important is this to you?
  14. When half way through an email in Communications, being able to go out of the communications and the email saving as a draft rather than losing it all together

    14 votes
    How important is this to you?
  15. To be able to click on reply and select a template to use for your reply.

    This would save going into the template, copying and then pasting in your reply.

    A lot of replies to emails are template replies and having this feature would save time and make emails more professional. Thanks.

    2 votes
    How important is this to you?
  16. An automated vacating email to the tenant 14 days prior to the termination date outlining the process around vacating - cleaning, bond return etc

    2 votes
    How important is this to you?
  17. If a work order fails to send PMs need an alert. We've a tradesman where all communications have failed for 3weeks & we were not aware.

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?
  18. When selecting 'Mail merge multiple' or 'email all' from the owner's screen, emergency contacts, accountants and other are all automatically included in the correspondence and it's a manual step to remove which can very easily be forgotten or missed. Can it be an option to add these contacts in instead of being automatic as a lot of information sent to Owners is sensitive?

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?
  19. When selecting 'Mail merge multiple' or 'email all' from the owner's screen, emergency contacts, accountants and other are all automatically included in the correspondence and it's a manual step to remove which can very easily be forgotten or missed. Can it be an option to add these contacts in instead of being automatic as a lot of information sent to Owners is sensitive?

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?
  20. Hi, I would like to suggest having an SMS function when creating a tenant invoice. Something to suggest to check emails for the new invoice created. So they don't get lost in inboxes.

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?
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