155 results found
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Automated Rent Reminders
There is currently an Automated Arrears Notices in place with Days After.
It would be great to be able to set up Automated Rent Reminder with the ability to send "Days Before"103 votes -
when sending emails to tenants and Owners, make the cc section available to add other staff meneber
when sending emails to tenants and Owners, make the cc section available to add other staff member, rather than having to type in their email address every time
40 votes -
Automated messages to be sent out to rental providers when the tenants are in arrears
Automated messages to be sent out to rental providers when the tenants are in arrears
68 votes -
Option to CC/ BCC Property Manager in Auto Communications sent
It would be great to have the option to either CC or BCC the staff member in any Auto Communications sent out, or even create an auto generated email summary of all communications sent off for the day.
73 votes -
Email Format and Font
When sending an email (new or reply) it has a really large gap when you hit enter to make another paragraph and it defaults to System Font, it would be great to be able to select your own font.
6 votes -
Auto Communication for Invoices - before invoice is due
Ability to set up auto reminders for invoice payment before it is due. Currently functionality is only when invoice is overdue.
6 votes -
notification for failed emails
Notification to team member when an email or SMS communication FAILS and the reason so it can be rectified asap.
10 votes -
Show how many Emails/SMS in inbox
Instead of a red dot show the number of emails / sms in the communications tab
5 votes -
Allow Property Tree to automatically email a receipt to owners when an ownership payment has been received into an agencies trust account.
Allow Property Tree to automatically email a receipt to owners when an ownership payment has been received into an agencies trust accoun
44 votes -
sms
SMS communications should be able to come from the property manager's phone number. Alternatively, you should be able to divert the allocated phone number's phone calls to your office phone. Currently, if a client receives a SMS, when they call the number it is disconnected.
3 votes -
automated communications
Inspection Notice: Residential Tenancies
The ability to change timing and communications information based on inspection type. Eg: Routine or IngoingThe information provided to an exiting tenant is different to an ongoing tenancy.
3 votes -
Email replies in PT - better identify unread emails
I love how the communications tab on left side bar has a red dot to alert new email received or a reply to one sent. I was wondering if a red alert dot could also be shown on the email in the list itself, to easily recognise which email has been responded to.
2 votes -
Communications for Creditors
We would like to mass email creditors with regards to their Insurance paperwork. For landlord it's {OwnershipPrimaryGivenName}. Is there one for Creditors? Eg. {CreditorContactGivenName},
It will be great if Property Tree can populate the Insurance Expiry Date in Mail Merge. Eg. ({InsuranceExpiryDate})2 votes -
Saving a draft email when the system shuts down in the middle of an email.
Saving a draft email when the system shuts down in the middle of an email.
3 votes -
Communication Inbox show PM name
It would significantly improve efficiency if the Property Manager was visible in the inbox view next to the Name and Address for email and SMS communications.
This would allow users to quickly determine whether a message should remain assigned to the company or be reallocated to the correct Property Manager—without needing to open each property to check.
For teams managing a high volume of communications, this small change would remove unnecessary steps and save considerable time across the day.
This enhancement would streamline workflows, reduce friction, and improve response times.Would love to see this considered—thank you!
2 votes -
3 votes
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Better Search Function
It is very frustrating that the SEARCH in communication is VERY basic. We can't search via SENDER, or have too many words, or little words. The filter option is also very basic. Keyword is only what's on the Subject Line. It's very frustrating trying to search for old email and we potentially don't quite remember the title of the email, or the title of the email was something generic like Ownership Statement. If it can search Subject line, Sender line, email content, or combination of different areas.
3 votes -
Merge field for Original Lease Start date
Can we have a merge field for Original Lease Start date -this is needed for renewal documents and Rent increase notices and has to be manually entered at the moment.
2 votes -
forward communication for follow up
Create a forward or follow up button for communication within owner or tenant profile.
1 vote -
Expand email screen size
Requesting the ability to increase the size of the email template screen (similar to this option which is available in Notes by dragging down the triangle/dashes in the bottom right hand corner)
Driving me mad not being able to see the entirety of my email when composing.
THANKS :)
4 votes
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