250 results found
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Tenant held funds if paying past settlement date on a change of Ownership.
Being able to put a potential proposed settlement date in the tenant vacate section for a change of ownership, so that tenancy funds receipted automatically go to held once they pay past the proposed settlement date to ensure that funds for the new Owner aren't paid to the old Owner. Like we are able to do with vacating tenants if they pay past the vacate date where it automatically clicks into held.
38 votes -
Have an option to list properties in alphabetical order, or numerical order on owner statement
Have an option to list properties in alphabetical order, or numerical order on owner statement rather than just the order of property ID, so easier to read, you could do this in REST, there was an option in property - REPORTING ORDER.
69 votes -
credit card debits
The primary method our tenants use to pay rent is via direct debit set up through property tree. At this stage, we are debiting funds directly from their bank accounts; however, we would like to explore the option of also allowing rent payments to be debited from tenants' credit cards.
6 votes -
Income and Expenditure Statements
Currently there is no way to view an Owners Income and Expenditure Statement if they received it via post, for those few owners who don't allow emails to be sent. It would be excellent if all I & E Statements were recorded against their profile somewhere, either under the Statements or Communications tab.
4 votes -
Edit the Description of a Paid Transaction
Ability to edit the description of a paid transaction in the case of incorrect spelling or incorrect details being added.
2 votes -
First disbursement only released after tenancy starts
I would love the option to hold of disbursing the first rent until after the tenancy started as an automated function, not manually withholding and removing withhold.
2 votes -
Do not auto fill due date for invoices
At the moment when the due date for invoices is automatically entered as the date you put it in. It would be helpful if this field was not automatically filled in and is a required field to be able to finish adding the invoice into Property Tree.
5 votes -
withheld funds rent from date
When adding withheld funds to an owners account it would be helpful if there was a "rent from date" option that you could hold all rent from a certain date and the system automatically works out the charges to put on hold from that and what has been receipted.
2 votes -
Include Line Items for Creditor Invoices so Instalments can be entered at once instead of leaving the same screen and entering multiple time
Currently, when you manually enter a creditor invoice you cannot break down the invoice. In order to split the invoice you have to tick the 'same supplier' box and repeat the process multiple times. It would be helpful to allow 'line items' so that you can enter instalments (such as 4x council rates) at once instead of having to input these 4 times without leaving the same screen.
2 votes -
Pausing rent when property uninhabitable
When there has been an emergency incident at a property and its uninhabitable, it would be useful to have an option to pause the rent until repairs are completed. The only option atm is to credit the rent.
1 vote -
expired links for owners
Quite a few of our landlords are contacting us advising that the links to statements for end of financial year and also invoices with statements are no longer accessible through property tree and the links have expired and we are having to resend documents, this is time consuming and looks unprofessional. Please rectify this for the future, landlords who have access to the portal should be able to access all their documents regardless.
1 vote -
Allow cash receipting to automatically round to the nearest $0.05
Example: Tenant owes $74.29 to vacate date and paid $74.30 cash. Can't put in the cash receipt to rent due for $74.30, no easy way to round it off in the receipt and have been told i need to do an invoice for $0.01 cent on the tenancy for rounding
2 votes -
Residential Rent Invoices
It would be great if we could generate residential rental invoices in the system, the same way we can for commercial properties.
Currently, we have to create a standard tenant invoice, download and email it manually, then cancel the invoice so the rent can be receipted correctly as rent. If the rent is receipted against the invoice, it also doesn't charge the management fee.
We have a number of companies renting residential properties for their employees, and they require tax invoices to process their rental payments. This is currently a very manual and time-consuming process.Ideally, we would like to…
1 vote -
ability to part pay multiple rent weeks in one receipt for when department of housing subsidies are paid
Then its easy for us to know when those payments start and stop and if the tenant is still paying on time, rather than just having to pay off a chunk of rent in a lump sum. Receipting it to account and then having to allocate it every week is too much fiddling. It would be good to see the rent weeks as individual lines to receipt against rather than all one line.
1 vote -
Tenant rent credit to appear on commercial tenant ledgers
In the event a Commercial/retail tenant has a rent-free period, if a credit is applied to an existing rent invoice, this is not recorded or reflected in the tenant ledger effectively. If a new employee was to take over, the ledger is extremely difficult to see if there was ever a credit applied, it just shows a lot of cancelled invoices and replacement invoices. A reason for the rent credit is requested when entering but is not noted down on the ledger once entered. The reason is only recorded on residential ledgers not commercial.
8 votes -
2 votes
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2 votes
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Tenants Manual water calculations can be calculated under the usage and update automatically to the property file
Tenants manual water calculations
2 votes -
I & E for owners with multiple properties should be great if each property could print on a separate page as per statements.
I & E for owners with multiple properties should be great if each property could print on a separate page as per statements. At the moment it separates the property but they run one after the other and on separate pages.
1 vote -
Show bond amount due on tenant statement
Would also be good if the bond had a due date that automatically was the rent increase date
1 vote
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