194 results found
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Transaction lock for Mid Month processing and Admin Fee processing
Having a transaction lock option when processing Mid Month and also when processing Monthly Admin Fee charges off the Dashboard so there are no interruptions of other transactions being processed at the same time.
19 votes -
Add more than one external file per diary entry
Would be great to be able to add more than one external file to the one diary entry.
10 votes -
joe@crockers.co.nz
Trademe and I believe Realestate can now display STUDIO listings. However, it appears that the feed from Palace to those sites does not. Please update the API feeds to allow properties with 0 bedrooms to show as STUDIO on those sites.
9 votes -
Have alarm code on key report when checking out multiple keys
While checking out keys for multiple properties, It would be great if we can also see door codes and alarm codes especially, alarm codes.
Currently, we check out keys and then need to manually go to each property to get codes. Very TIME CONSUMING.
5 votes -
Alert to advise no attachment when emailing advising of an attachment
When emailing would like an alert to advise that there is no attachment when the email says 'please see attached...'. This is particularly important for rent increase notices to tenants as on occasion an email has been sent without the required notice.
9 votes -
Please remove recent changes when logging an invoice
How can we remove the recent change that has an extra button you need to click when logging an invoice, and the email confirmation for each invoice which clogs up your inbox. Its a huge pain both of those, I liked it way better before.
4 votes -
25 votes
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Event Triggers
It would be great if there was a feature within Palace for setting up triggers so that an action occurs after a specific event? For example, when a tenant is added, a reminder is sent to a designated staff member to charge the letting fee and monthly recurring admin fee.
7 votes -
Add other amounts owing to tenant movement report
Tenant Movement report - It would be great to swap out the letting fee amount to other amounts owing. This report is a good one to generate when we need to see which tenant needs to be archived, but currently, we cant see if there is an other amount owing on it. As we can no longer charge letting fees we don't need this to show on this report.
8 votes -
Document Flow for Water Invoicing
When using Document Flow for Water Invoicing, we must remove the Owners name and address details on the Water Invoice and attach it to the Tenants invoice. Document Flow would be marvellous for Water Invoicing if we had the option to amend the document which is attached and resave to the document flow transaction prior to approving. At present, we have to amend the PDF before sending to Palace and then it will not match.
Please vote to be able to change the document which is attached and is ultimately sent to the Owner and tenant.
4 votes -
Tenant rent in Credit
It would be VERY useful if tenants with rent in credit could pull through to the tenant home page instead of showing 0 rent owning - similar to showing the amount of rent owing. This would make it so easy for managers to quickly check when tenants have large rent credits whether they are deliberately paying extra or that there has not been a misallocation of receipts
3 votes -
Tenant invoice credit document flow
Doing tenant invoices via document flow. When tenant has a credit available you are able to use the credit against the invoice.
Currently the invoice is still send out to tenant showing the full amount even if the credit has been used.
Can it be set up that when invoice is process in document flow and credit is used , the invoice sent to tenant shows the amount and the credit used and what the balance owing is after the credit has been used.3 votes -
Transaction Reversals
When reversing a transaction, have the ability to make a 'note/comment' as to reason for reversal.
9 votes -
Arrowing through inspection photos instead of having to open each photo in a new tab
It would be great if when typing your inspection and looking back through the inspection photos you have taken if you could click on the photo and arrow through them instead of having to open each photo in a new tab to view it full size.
3 votes -
Coloured sections for inspection reports
It would be great if we can highlight the inspection reports to show different colours for different levels of repairs that need to be done. e.g red would be urgent work required, orange needs to be done but can be addressed later, and green would be that nothing needs to be done, or the past repairs have been actioned.
3 votes -
Auto replies on invoices sent to palace that do not arrive in palace
When we send invoices through to palace to document flow, quite often some invoices do not arrive in palace. As we are sending 20 - 80 invoices at a time and only 2-5 invoices to not show up. There is no easy way of knowing what has not shown up in Palace and we are unaware that invoices are missing until we receive a reminder notice from the supplier. It would be great if an email failed to reach palace there was an auto reply that the message failed to send.
2 votes -
Add date of rent increase on owner statement
Hopefully will elimintae all the queries when new rent amount will commence, usually iwners ask when they receive a statement although the were advised previously
8 votes -
Add inspection report to Landlord portal
Add the inspection report to the Landlord Portal
3 votes -
heatpump
Would be awesome if there was a space for us to pop in the date a heatpump was serviced so we can set up a reminder. There is no place for this currently.
3 votes -
Add in more options in the "merge feildns" for invoice templates
When you go to email an owner or tenant an invoice it comes up with Dear, this looks unrprofesional and we need to be able to add merge feilds so we can add their names, to make it more personal.
4 votes
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