221 results found
-
Transaction lock for Mid Month processing and Admin Fee processing
Having a transaction lock option when processing Mid Month and also when processing Monthly Admin Fee charges off the Dashboard so there are no interruptions of other transactions being processed at the same time.
16 votes -
Automatic SMS notification to tenants for arrears, inspections and overdue invoices.
Property Tree has a feature that reminds tenants by automatic SMS that inspections, overdue invoices and arrears are due. Does Palace have any plans to implement this?
24 votes -
Save automated emails in tenant diary
The new automation is great however the correspondence is not saved in the tenant diary.
6 votes -
Alert to advise no attachment when emailing advising of an attachment
When emailing would like an alert to advise that there is no attachment when the email says 'please see attached...'. This is particularly important for rent increase notices to tenants as on occasion an email has been sent without the required notice.
6 votes -
Add in more options in the "merge feildns" for invoice templates
When you go to email an owner or tenant an invoice it comes up with Dear, this looks unrprofesional and we need to be able to add merge feilds so we can add their names, to make it more personal.
4 votes -
Event Triggers
It would be great if there was a feature within Palace for setting up triggers so that an action occurs after a specific event? For example, when a tenant is added, a reminder is sent to a designated staff member to charge the letting fee and monthly recurring admin fee.
4 votes -
15 votes
-
Customise Statements
It would be great if we could change the colours and fonts of the statements/reports that we export, so they can align with our company's brand.
7 votes -
Add other amounts owing to tenant movement report
Tenant Movement report - It would be great to swap out the letting fee amount to other amounts owing. This report is a good one to generate when we need to see which tenant needs to be archived, but currently, we cant see if there is an other amount owing on it. As we can no longer charge letting fees we don't need this to show on this report.
5 votes -
Add / Edit Custom Views
Currently only 30 custom views and we require additional custom view tabs to record all electrical appliances per property, also date of purchase and warranty info plus water meter plus ICP plus we want to record all Rubbish & Recycle Bin Numbers per property.
There should not be a limit on custom views as this function should be a personal choice and custom made per user / owner on what information they want recorded. These fields are extremely important for owners to recognise when their appliances were installed etc and also for budgeting purposes for the next financial year. We…4 votes -
Add date of rent increase on owner statement
Hopefully will elimintae all the queries when new rent amount will commence, usually iwners ask when they receive a statement although the were advised previously
5 votes -
Document Flow for Water Invoicing
When using Document Flow for Water Invoicing, we must remove the Owners name and address details on the Water Invoice and attach it to the Tenants invoice. Document Flow would be marvellous for Water Invoicing if we had the option to amend the document which is attached and resave to the document flow transaction prior to approving. At present, we have to amend the PDF before sending to Palace and then it will not match.
Please vote to be able to change the document which is attached and is ultimately sent to the Owner and tenant.
1 vote -
Invoice Email with txt reminder
When an invoice email is sent to tenants via Palace, a corresponding reminder text message is also dispatched to their phones, prompting them to check their email. As there are ongoing complaints from tenants indicating that they are not receiving the initial invoice email.
7 votes -
Transaction Reversals
When reversing a transaction, have the ability to make a 'note/comment' as to reason for reversal.
4 votes -
9 votes
-
joe@crockers.co.nz
When using System Keys (Admin), it would be great if the key numbers displayed in a column next to the property address (where number of keys, keys checked out and key instructions show). Having to click on the address then look at the key number and edit etc from the table at the top of the screen adds a lot of time when having to redo a lot of key numbers.
6 votes -
Move a email from Property Diary to Owner/Tenant Diary
I would like to submit a idea to have a option of moving a email from a property diary to either owner diary or tenant diary. Sometimes we send emailsf from the incorrect diary and it would be useful to be able to "move" from one diary to another.
1 vote -
Property Expense report showing hidden transactions - remedy
When you reverse an accidental transaction/invoice and then hide it - it is not removing itself of the property expense report. This error then is sent to the client when doing end of financial year and their property expense report for the year. (even though its reversed)
Can this be sorted so not shown going forward please
2 votes -
Property Reports Diary Group Report to show all data
The Report only shows 1 line (100 characters) of the Diary Entry that was entered in the Diary field, but there are 2000 available characters space to enter notes.
1 vote -
Rent Arrears - Should only show up when ONE day in arrears not on day due
Current RENT ARREARS shows up when it is the day the rent is due - which isn't actually arrears, as if a tenant pays that day they are paying on the day they are due. Therefore our reporting is out and can be confusing. Rent arrears should show ONE day overdue the day AFTER the rent is due - which is officially when they are in arrears (as we don't reconcile until the day after).
This affects rent arrears reporting and also automation for one day in arrears.1 vote
- Don't see your idea?