205 results found
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Automatic SMS notification to tenants for arrears, inspections and overdue invoices.
Property Tree has a feature that reminds tenants by automatic SMS that inspections, overdue invoices and arrears are due. Does Palace have any plans to implement this?
13 votesThis is a great idea! We're actually finalising our first phase for automation, which introduces automatic email notifications. Once this is released, we can then adapt the SMS option as well :)
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joe@crockers.co.nz
When using System Keys (Admin), it would be great if the key numbers displayed in a column next to the property address (where number of keys, keys checked out and key instructions show). Having to click on the address then look at the key number and edit etc from the table at the top of the screen adds a lot of time when having to redo a lot of key numbers.
6 votes -
6 votes
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Transfer of tenancy / property to new owner
when we complete a property transfer from one owner to another as the property has sold and we've retained the management, the original start date of the tenancies should be automatically transferred to the commencement date within the new tenancy record
11 votes -
Customise Statements
It would be great if we could change the colours and fonts of the statements/reports that we export, so they can align with our company's brand.
2 votes -
Invoice Email with txt reminder
When an invoice email is sent to tenants via Palace, a corresponding reminder text message is also dispatched to their phones, prompting them to check their email. As there are ongoing complaints from tenants indicating that they are not receiving the initial invoice email.
3 votes -
Alert pop up on inspection app ( healthy and safety) ( notes for inspector )
Pop up alerts in app when a new inspection is started for health and safety notes e.g vicious dog or make sure to check the gardens for xxxxx.
This would be helpful and could be reoccurring until removed and not seen by tenant or owner ??
8 votes -
Give Managers Access to Only Property Information
We have someone who just does property inspections for us and we want them to be able to have access to just the PROPERTY and TENANCY tabs not the OWNER tab. If these could be separated in Authority/Permissions that would be great.
1 vote -
Phone through Palace Liquid - Logged in Diary
Would be great if phone calls could be seen in the diary if called through the app and then we could add notes about the conversation.
1 vote -
Add date of rent increase on owner statement
Hopefully will elimintae all the queries when new rent amount will commence, usually iwners ask when they receive a statement although the were advised previously
1 vote -
Alerts - these should pop up on the tenants screen/owners or property screen when you open it up.
Alerts should pop up when you open the related screen, so it is an obvious alert.
It is hard to remember to hover over the exclamation marks to the side, especially for important reminders/alerts
5 votes -
Alerts for when new tenants pay 1st rent and/or bond
Would be great that when a new tenant pays their first rent (deposit) and/or the bond for us to be notified via email. As this would save us having to check it daily. If we could set up an alert for these 2 fields would be great.
25 votes -
Transaction Reversals
When reversing a transaction, have the ability to make a 'note/comment' as to reason for reversal.
1 vote -
Property Expense report showing hidden transactions - remedy
When you reverse an accidental transaction/invoice and then hide it - it is not removing itself of the property expense report. This error then is sent to the client when doing end of financial year and their property expense report for the year. (even though its reversed)
Can this be sorted so not shown going forward please
1 vote -
Click button to show that a tenancy is now a periodic tenancy
With most tenancies now rolling over to periodic there should be just a check box underneath current tenancy dates or "date that tenancy changed to periodic. That means at a glance in the tenant diary you can see that the tenancy is now a periodic rather than having to trawl through emails or the diary to see if there is communication from the tenants that that is what they want to do. This would also mean that it could be possible to run a report that shows how many tenancies in the portfolio are periodic and how many are fixed…
6 votes -
freeze the header pane
Can the headers be frozen in the dashboard search so that when you are scrolling through a list you can still see what the columns are all about?
1 vote -
Show the email has been replied to in Inbox
It would be great if the email had a little curved arrow indicating it has been replied to in the inbox display. Rather than having to go into the owner/tenant diary to see if its had a reply.
17 votes -
Confirmation your email has sent
Once you have sent your email (merged mail) it would be great to have confirmation (maybe in the form of a banner across the top) stating you have sent your email and to stay there for longer than 10 seconds/or have an exit out button.
6 votes -
3 votes
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Room option in under Property
When creating a Property in Palace it is only giving us the option to add a property with a Unit number as the address. Some properties we rent out as ROOMS only so would be great if there was an option to enter a room number instead of unit number.
1 vote
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