Skip to content
← Have an idea? Share it with us

Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

Palace

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve MRI's Palace Software?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

198 results found

  1. Improve Inspection File sizes

    When taking a large number of photos during ingoing or exit inspections often the report file size will be too large to attach as email. This means the report will often need to be downloaded, downsized and sent via attachment which is time consuming. Is it possible to get a better optimisation of inspection reports so this is not an issue?

    10 votes
    In Development  ·  4 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  2. Transaction lock for Mid Month processing and Admin Fee processing

    Having a transaction lock option when processing Mid Month and also when processing Monthly Admin Fee charges off the Dashboard so there are no interruptions of other transactions being processed at the same time.

    19 votes
    Gathering Requirements  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  3. Vacated tenants - end date showing at transactions

    Can we please bring back the end date showing next to the tenancy when completing a "Tenancy -Invoice Details" - (currently only shows "Date Started" dates) this could help prevent potential double up/incorrect charge or help prompt calculation of correct usage for water for example if there is yet to be a current tenant.

    6 votes
    Ready for Votes  ·  0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  4. Add more than one external file per diary entry

    Would be great to be able to add more than one external file to the one diary entry.

    11 votes
    Ready for Votes  ·  2 comments  ·  Diary and Document Management  ·  Admin →
    How important is this to you?

  5. Read receipt for SMS messages

    Can there be a function added to Palace for read receipts for SMS messages just like there is for emails? With the new law changes coming for how notices etc are sent, this would be another way to prove that the notice or message was served.

    2 votes
    Ready for Votes  ·  1 comment  ·  Communications  ·  Admin →
    How important is this to you?

  6. joe@crockers.co.nz

    Trademe and I believe Realestate can now display STUDIO listings. However, it appears that the feed from Palace to those sites does not. Please update the API feeds to allow properties with 0 bedrooms to show as STUDIO on those sites.

    10 votes
    Ready for Votes  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  7. Coloured sections for inspection reports

    It would be great if we can highlight the inspection reports to show different colours for different levels of repairs that need to be done. e.g red would be urgent work required, orange needs to be done but can be addressed later, and green would be that nothing needs to be done, or the past repairs have been actioned.

    9 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  8. Arrowing through inspection photos instead of having to open each photo in a new tab

    It would be great if when typing your inspection and looking back through the inspection photos you have taken if you could click on the photo and arrow through them instead of having to open each photo in a new tab to view it full size.

    8 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  9. Tenant acknowledgement of letter sent advising of Inspection

    Is it possible to set up something so when inspection letters are sent out through the tenancy custom views option, that a 'Read receipt' or 'confirmation request' can be there for the tenants to respond. e.g when you turn up and they say they were not aware of the inspection!

    4 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  10. Tenant rent in Credit

    It would be VERY useful if tenants with rent in credit could pull through to the tenant home page instead of showing 0 rent owning - similar to showing the amount of rent owing. This would make it so easy for managers to quickly check when tenants have large rent credits whether they are deliberately paying extra or that there has not been a misallocation of receipts

    7 votes
    Ready for Votes  ·  1 comment  ·  Communications  ·  Admin →
    How important is this to you?

  11. Have alarm code on key report when checking out multiple keys

    While checking out keys for multiple properties, It would be great if we can also see door codes and alarm codes especially, alarm codes.

    Currently, we check out keys and then need to manually go to each property to get codes. Very TIME CONSUMING.

    6 votes
    Assessing  ·  1 comment  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  12. Email report

    Run a report that shows all emails that have been sent and received into palace.
    It would be great if we could run the report between dates (similar to the tenant movement report). Would also be ideal if emails could be searched by title? Not all emails are grouped.
    I feel like this could be a great fail safe if emails were accidentally archived or allocated to the incorrect diary.

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  13. owner reports to excel

    Would be nice to be able to export owner report to excel rather than PDF.

    1 vote
    0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  14. Web Link

    Hi Palace,
    Every time when a property listing is published on our website we need to add the web link manually to the Palace so that it reflects on Trade Me Listing.
    Can it be automated so that whenever a property listing is published the URL from our website gets automated on web link field on Palace instead of adding it manually.

    1 vote
    Assessing  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  15. Owner bank accounts report is not secure data

    The Owner Bank accounts report should come under "Special Reports". I have discovered that all our users can access this report, which has no options and contains owner names, addresses and bank account details for the FULL PORTFOLIO, not just their own properties. If this report was recorded under special reports we would be able to toggle off access via the user authorities.

    1 vote
    0 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  16. Vacate tenant removal (additional tenant)

    Could you please set up a function in Palace that allows us to remove an additional tenant in Palace? For example, in this case, additional tenant is leaving while head tenant is staying.

    Thank you for your assistance.

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  17. Alert to advise no attachment when emailing advising of an attachment

    When emailing would like an alert to advise that there is no attachment when the email says 'please see attached...'. This is particularly important for rent increase notices to tenants as on occasion an email has been sent without the required notice.

    10 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  18. bulk property work order

    Work Order to Multiple Properties, for instance; Gutter cleaning and chimney cleans. One work order to a Supplier for multiple properties. This would save so much time preparing for winter.

    1 vote
    Gathering Requirements  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  19. inbox integration tracking

    Getting an external inbox integration so when emails are sent from palace and people reply to them it can save the reply in the diary rather than only replying to outlook or google.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  20. heatpump

    Would be awesome if there was a space for us to pop in the date a heatpump was serviced so we can set up a reminder. There is no place for this currently.

    5 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?
← Previous 1 3 4 5 … 9 10
  • Don't see your idea?