109 results found
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Auto email to renter for work order
When a work work order is sent, it would be nice if the system automatically emailed the renter something like, 'TradeName' has been sent a 'work order / Quote request' for 'Subject line of maintenance'. Please expect contact shortly.
268 votes -
Automatic Cancellation Email for Routine Inspections
I would like to request your assistance in developing a system to automatically send cancellation emails for routine inspections. Currently, there is no automated process in place, and this would greatly improve communication with tenants.
56 votes -
Edit work order PDF details
We would like the ability to edit the downloadable PDF work order link that is sent to the trades. Currently we can only edit the email communication sent to the trade and not the work order. We would like to include invoice instructions that come up on the PDF not just the original email as trades tend to print the work order and never look at the original email again.
68 votes -
Make Maintenance Notes More Visible
It would be helpful if the Maintenance screen provided a visual indication when notes have been added to a job, without requiring users to click on the notes icon.
Currently, the only way to determine whether notes exist is to open the notes section for each maintenance request. This can be time-consuming, particularly when managing a large number of jobs, and important updates can easily be overlooked.
A simple indicator, such as a coloured notes icon, a badge displaying the number of notes, or a small preview showing the most recent note, would allow Property Managers to quickly identify jobs…
3 votes -
Easily reassign a work order
When we assign a trade and send a work order to a trade, it would be handy to have the option to unassign and re-assign a new trade to the same without having to delete and re-create the job.
So often we have the tradie ring and say they're to able to attend, so it would be good to just remove them and send to someone else, rather than cancelling and re-sending.37 votes -
Cancel Individual Work Orders Without Cancelling the Entire Job
It would be beneficial to have the ability to cancel a work order for a specific contractor without having to cancel the entire maintenance job.
Currently, if a contractor is unable to complete the work, declines the job, or the Property Manager decides to engage a different contractor, the only option is to cancel the entire job and start the process again. This removes the job history and creates unnecessary administrative work.
Instead, it would be helpful to be able to cancel or close the work order for the individual contractor while keeping the maintenance job active.
3 votes -
load inspection report on tenancy app/documents automatically
It would be good to be able to have the landlord and tenant inspection reports load straight onto their tenancy documents and mark them as visible on app from the inspection manager page, same area where you can email it off, would be good to "make available on app" at that same time.
3 votes -
Sending options for Routine inspection Reports on Inspection Manager
In Inspection Manager, it would be great to have the option to send routine inspection to ALL landlords and ALL tenants rather than just the main contacts. A drop down to add the others in would be good.
Would also be good to be able to mail merge into the email some more options like the notes we put in the "General Comments", "work to be carried out" etc, sections.
Additionally, it would also be great to toggle on, either in the main settings, or for each report, to send the report straight over to their documents on their tenancy…
3 votes -
Attachments Included with Multiple Quote Requests
It would be extremely helpful if attachments (such as photos, videos, or supporting documents) could automatically be included when sending the same quote request to multiple contractors.
Currently, attachments are only sent to the first contractor the request is issued to. Any other contractors receive the request without the attached files, requiring the Property Manager to manually resend the attachments to each contractor.
This is time-consuming and increases the risk of contractors providing inaccurate quotes because they don't have access to the same information. Allowing attachments to be included with all quote requests would improve efficiency, ensure consistency, and help…
2 votes -
General Inspection Notes Rollover
The general notes in routine inspection, would be great if they rolled over to the next inspection when created. ie so can see owner likes to attend. It can appear in the inspection summary as well. Very helpful when a junior does an inspection
10 votes -
For the pet details to be included on the inspection report tasmania
New Pet Section: Included on the inspection report to indicate whether a pet is present at the property, allowing inspection managers to be informed prior to attending.
2 votes -
Auto fill tenants email in maintenance request
On Quote & work order can you please have a tick box for tenant: so they can be cc in Maintenance without having to manually enter
2 votes -
work orders
When you do a maintenance request it has a tick box for the creditor, PM why can it not have a tick box for the owner and tenant so a copy of the work order is automatically sent to them as well so they know we have sent off this request
1 vote -
To have inspection frequency loaded in property file not tenant
Inspection Frequency should be in property rather than tenant. When properties have different inspection frequencies, it should be loaded in the property, not the tenant as when tenants change, it is often missed if the property is meant to be inspected at a different schedule than the normal frequency.
1 vote -
Inspection Scheduler
Improvement Suggestion: Streamline Routine Inspection Scheduling
Is anyone actually using Property Tree for scheduling routine inspections? I am trying and finding the current system is clunky, clumsy, and lacks essential features.
Key Pain Points:
Missed Properties: No way to track if a property has been missed for scheduling
Holiday Scheduling: No block-out periods for holidays, inspectors' leave, or public holidays.
Route Planning: No effective route planner within the scheduler, making it difficult to schedule and navigate multiple properties.
Current route planner only allows for 7 properties, which is insufficient for our needs (up to 15 inspections per day).
Proposed Improvements:
…
39 votes -
Adding 'Pet' Column
Adding a 'pets' Column in the Inspection Summary
1 vote -
Option to bulk edit & close Ingoing inspections
As you are able to bulk edit and close routine inspections in Inspection Summary, also have the option to do this for Ingoing inspections (for apartment/co-living accommodation configurations).
2 votes -
1 vote
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maintenance report
When creating a maintenance report to follow up repairs on going, you should be able to put the jobs in creditor order but the creditor is not even noted on the report its purely property and tenant and job number. If im following up with creditors I want to do it all at once with each creditor and I want one report for all jobs in progress I dont want to have to keep printing each individual creditor maint list. Rest used to have a maintenance report which showed every job in progress and in creditor order not property or…
1 vote -
have different defaults for routine inspection frequency for different type of properties
have different defaults for routine inspection frequency for different types of properties; or when owners want less frequently
9 votes
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