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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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101 results found

  1. Pinned Note for Inspections & Maintenance Quotes/Jobs for safety issues ie dangerous dog

    Be able to enter a permanent note on inspection reports ie Dangerous Dog @ Property. Also some form of automation for maintence so trades are aware. Especially helpful if staff do not usually attend the property. Even if it was a pinned note but instead of selecting the current options of PPty Note, Ppty receipt or Creditor/Tenancy it could be an inspection or maintenance pinned note.

    59 votes
    Ready for Votes  ·  11 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  2. Add option to select assigned agent for routine communication

    Option to have automated routine communications to be sent from assigned inspecting agent, instead of point of contact or company.

    11 votes
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  3. Attach multiple photos to maintenance at once

    Ability to attach multiple photos to a maintenance request at once. The system currently makes you attach each file separately.

    66 votes
    Ready for Votes  ·  4 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  4. Inspection Scheduler

    Improvement Suggestion: Streamline Routine Inspection Scheduling

    Is anyone actually using Property Tree for scheduling routine inspections? I am trying and finding the current system is clunky, clumsy, and lacks essential features.

    Key Pain Points:

    Missed Properties: No way to track if a property has been missed for scheduling

    Holiday Scheduling: No block-out periods for holidays, inspectors' leave, or public holidays.

    Route Planning: No effective route planner within the scheduler, making it difficult to schedule and navigate multiple properties.

    Current route planner only allows for 7 properties, which is insufficient for our needs (up to 15 inspections per day).

    Proposed Improvements:

    …

    7 votes
    Ready for Votes  ·  1 comment  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  5. Status updates on Work Orders

    Work orders should have "Status Updates" on work orders. Such as Quote Requested, Waiting on Approval, Work Order sent, Completed, Rejected, Hold, Owner Attending.

    This will make it easier when following up on work orders where the job is currently at.

    78 votes
    Ready for Votes  ·  5 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  6. Automated Email or Text to Renters once trade has been assigned to a job

    When sending a work order to a trade an automated email is generated to the renters advising them their request has been assigned and list the trade who will be in contact with them.

    137 votes
    Ready for Votes  ·  3 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  7. Routine Scheduling based on Property not Tenancy

    Have a way to set routine inspections by PROPERTY not TENANT - it just links the current tenancy automatically. This way we can set up auto-reschedule for every 26 weeks and not have to edit the routine dates when a new tenant is locked in.

    7 votes
    Ready for Votes  ·  2 comments  ·  Inspections and Maintenance  ·  Admin →
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  8. Inspections

    When cancelling a routine inspection, Property Tree just cancels it. It does not regenerate it or put it back to the original date so you are aware it is overdue. This causes errors and properties being missed for a routine.

    Unless you go into every property individually to check last routine date, you cannot see it on a report. This is timely.

    Last routine date would be a life saver - even if it was in business insights?

    4 votes
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  9. Search Maintenance Job for Key Words

    I'd love to be able to search maintenance jobs for key words like 'screen door' or 'pest control' so that I can see which trades we have sent for what jobs, and compare them.
    We often have owners say 'how much will that cost?' so it would be great to be able to search through jobs we've had done and see a list of all the jobs with those key words either in the title or the body of the work order.

    3 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  10. Send log for maintenance

    Please create a log with dates, times and recipients for maintenance jobs.

    At the moment the only info that is provided is the date the job was created. Nothing to show if/when it was sent and if you resend the job as a reminder and confirmation it was received. We also do not get notified if the email fails to send to the intended recipient.

    Thanks for your consideration and any upvotes received! - Jamie

    129 votes
    Ready for Votes  ·  3 comments  ·  Inspections and Maintenance  ·  Admin →
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  11. Would love to be able to add 2 or more Tenant details to a work order instead of just the one Tenant details.

    Would love to be able to add 2 or more Tenant details to a work order instead of just the one Tenant details.

    5 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  12. Automatic Inspection Configuration - Timing

    Allow for the automatic routine inspection scheduling to be without a set time, so it reallocates the next inspection for the same time frame as the last inspection when it is closed rather than looking at the default inspection configuration.

    2 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
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  13. Work Order Auto Reminder to Trade

    Trades to receive automatic reminders following up outstanding work orders in the system. It would be great if this was setup and sent to the trade first thing in the morning on a weekly basis until work has been completed and job has been closed off.

    212 votes
    Ready for Votes  ·  7 comments  ·  Inspections and Maintenance  ·  Admin →
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  14. inspection summary

    It would be ideal to be able to send tenant AND owner comms from the bulk edit wizard within Inspection Summary.

    2 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  15. It would be great to have a check box under the inspections summary that a Tenant has consented to photos being taken at routines

    It would be great to have a check box under the inspections summary that indicates that a Tenant has/has not consented to photos being taken at routine inspections (and even better if it integrated with inspection manager)

    2 votes
    Ready for Votes  ·  2 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  16. assign agent for routine inspection

    • Add option to select assigned agent for routine communication
    • Add point of contact email address as a template field

    1 vote
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  17. Ingoing inspections prior to adding tenancy

    We would love to be able to schedule an ingoing condition inspection without a tenancy profile. We often have staff completing inspections before we have leased a property, particularly with our current turnover rates here in Vic. It would be advantageous to have a manual add from the property profile.

    5 votes
    Ready for Votes  ·  1 comment  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  18. It would be lovely to be able to include more than 1 tenant contact details to a maintenance request. If you select all tenants only the pr

    It would be great to be able to include more than 1 tenant contact details to a maintenance request. If you select all tenants only the primary tenants details show

    1 vote
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  19. add maintenance jobs to the dashboard

    Could we have a new icon for maintenance so we can see it on the dashboard instead of having to run a report?

    1 vote
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  20. Routine inspection fees separate from ingoing inspection fees

    Currently if you have a routine inspection fee in place but don't charge for ingoing or outgoing inspections you manually have to delete the fee it would be nice if you could match the fee to the individual inspection rather than it be applied to all routine, ingoings and outgoings.

    2 votes
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?
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