Remove Authentication required for adding ownership & creditor profiles
The SSO update is intended to improve security and ease access; but, every time we add ownership or a creditor, we must input an OTP. Assume we add 10 ownerships/creditors per day, means we must also generate 10 OTPs.
Code takes too long to arrive at times and is quite time consuming. Instead of always entering OTP, I believe we should have the choice to verify once and trust a device without constantly inputting OTP.
Docklands Accounts
shared this idea
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Shelley Baker
commented
Yes very annoying doing the authentication many times a day. PropertyMe allows you to authenticate once a week. I miss that
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CDL Solutions
commented
This also happens when adding new creditors. I've been advised by support it's so we can ensure that the bank account details that are being added are true and correct, which doesn't make any sense as entering an OTP doesn't confirm any of that. It's cumbersome and unnecessary and it's not really making entry of bank account details on files any more secure, especially when the OTP is popping up as soon as you click Add.
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Leanne Straube commented
This is absolutely unnecessary. I've already passed the MFA, it's not as if someone has taken my place in the time it takes to add a profile. Please remove ASAP
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Melissa Cullen
commented
We already have 2FA and added security around changing account details in PT.
There is no need for it when adding a new Ownership.....unless someone can give me a very valid reason.