Settings and activity
20 results found
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17 votes
AdminAngela Sutton
(Admin, MRI Software)
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15 votes
We are pleased to advise that we have released workflow automation for lease renewals and rent reviews today! Further automation development is currently in progress for vacating tenancies. We'll let you know once that has been released.
AdminAngela Sutton
(Admin, MRI Software)
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24 votesAdminAngela Sutton
(Admin, MRI Software)
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3 votes
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3 votesAdminAngela Sutton
(Admin, MRI Software)
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22 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Have a recurring task reminder, so this can be set as an annual reminder for example.
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76 votes
We are pleased to advise that new Owner and Tenant Portals are now in Development! This will be accessible on both web and Apps for Owners and Tenants. We'll let you know once this is available for EAP and general availability.
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Thanks for all the great feedback so far!
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Update: Linked invoice information including the invoice attachment do not appear in the tenants portal, however if you upload a copy of any financial documents to the maintenance job under the photos/attachments area then this will appear.
AdminAngela Sutton
(Admin, MRI Software)
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4 votesAdminAngela Sutton
(Admin, MRI Software)
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10 votesAdminAngela Sutton
(Admin, MRI Software)
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4 votesAdminAngela Sutton
(Admin, MRI Software)
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76 votesAdminAngela Sutton
(Admin, MRI Software)
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14 votesAdminAngela Sutton
(Admin, MRI Software)
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19 votesAdminAngela Sutton
(Admin, MRI Software)
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10 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
In Rest, the credit card surcharge could be charged during the receipt process. In Property Tree this has to be done manually outside of the receipt process. It would be be helpful if there was an option to charge manual tenant fees while entering a receipt or have a credit charge surcharge option appear when the payment method is set to credit card.
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327 votes
Good news! We’re currently developing a tool that will automatically unblock affected email addresses to save you having to go to support for assistance. Once we see the impact this auto-unblock has on email failures we can determine the best way to notify failed emails. For those that may not be aware, you can currently find your failed comms within Communication History or the Communication Platform has a dedicated Failed folder.
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
We don't know when an email is not delivered unless we go searching for it. This alert could link to the communication history report filtered by unsent
AdminAngela Sutton
(Admin, MRI Software)
shared this idea
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46 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Set certain document management categories to show on portal by default, like invoices and inspections (and have the option by tenant or owner)
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307 votes
Hi Supporters, we appreciate your feedback on this suggestion. As the current Tenancy Ledger holds so much important information, we are scoping out a new rent arrears ledger option that will give you the information required in a clear simple format, making it easy to see/explain rental payments and arrears. Rest assured, this suggestion is of importance to us.
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Ability to show the number of days in arrears when payment was made, and how much was due/due date. On the ledger would be beneficial as there is no need for the debit/credit/balance column, only one column is needed to record what has been paid
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34 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Have option for an automated communication to send when an inspection is cancelled
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24 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
When sending an email, or maintenance job it would be great to be able to have a list of known contacts appear that can be copied into the email. So if this was maintenance for a property you could chose to copy in the owner and/or tenant (and their email would appear to select), also any company contact, so the Property Manager could be copied into the email too.
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53 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Having the ability to notify the owner and/or tenant when updates are added to the maintenance job. Some may be owner facing, some only tenant facing but having the option to trigger an email with the details would save so much time
This can also be currently tracked by adding to groups and tags - this way you can filter by the tag for photo consent