Settings and activity
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2 votes
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2 votes
We've looked into this issue and Microsoft has replied: We regret to inform you that the drag-and-drop functionality for emails is currently not supported in the new Outlook for Windows due to design limitations.
This is an issue outside of Property Tree. We will continue to monitor the new outlook features as they are updated.
An error occurred while saving the comment 
AdminAngela Sutton
(Admin, MRI Software)
commented
Hi Kristin, thanks for bringing this to our attention. I'll have this investigated further. Thanks, Ange - Product Team
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3 votesAdminAngela Sutton
(Admin, MRI Software)
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17 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Have a recurring task reminder, so this can be set as an annual reminder for example.
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6 votesAdminAngela Sutton
(Admin, MRI Software)
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46 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Thanks for all the great feedback so far!
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Update: Linked invoice information including the invoice attachment do not appear in the tenants portal, however if you upload a copy of any financial documents to the maintenance job under the photos/attachments area then this will appear.
AdminAngela Sutton
(Admin, MRI Software)
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4 votesAdminAngela Sutton
(Admin, MRI Software)
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10 votesAdminAngela Sutton
(Admin, MRI Software)
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3 votesAdminAngela Sutton
(Admin, MRI Software)
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2 votesAdminAngela Sutton
(Admin, MRI Software)
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69 votesAdminAngela Sutton
(Admin, MRI Software)
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13 votesAdminAngela Sutton
(Admin, MRI Software)
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41 votesAdminAngela Sutton
(Admin, MRI Software)
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18 votesAdminAngela Sutton
(Admin, MRI Software)
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9 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
In Rest, the credit card surcharge could be charged during the receipt process. In Property Tree this has to be done manually outside of the receipt process. It would be be helpful if there was an option to charge manual tenant fees while entering a receipt or have a credit charge surcharge option appear when the payment method is set to credit card.
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305 votes
Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
We don't know when an email is not delivered unless we go searching for it. This alert could link to the communication history report filtered by unsent
AdminAngela Sutton
(Admin, MRI Software)
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222 votes
Hi Supporters, thanks so much for all your responses! We are getting close to having this ready for our development team. I'm hoping for a little bit more feedback if you have any on the following -
1. An option when you generate the ledger for "Showing Transactions Only" (so cutting out the other items such as when invoices are entered). However, this would show credits as well. Although credits are not transactions these affect amounts due by the tenant. This would keep all of the current tenancy ledger columns.
2. Also an option to Show Rent Arrears Details (so a running total for arrears and the days in arrears). When this option is selected and generated we would replace other ledger columns to then display the additional rent arrears details. Inserting more columns into the current tenancy ledger has been a challenge with the amount of information currently there.…
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Ability to show the number of days in arrears when payment was made, and how much was due/due date. On the ledger would be beneficial as there is no need for the debit/credit/balance column, only one column is needed to record what has been paid
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51 votes
An error occurred while saving the comment AdminAngela Sutton
(Admin, MRI Software)
commented
Having the ability to notify the owner and/or tenant when updates are added to the maintenance job. Some may be owner facing, some only tenant facing but having the option to trigger an email with the details would save so much time
This can also be currently tracked by adding to groups and tags - this way you can filter by the tag for photo consent