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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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1086 results found

  1. Have the total arrears display on the receipt. On the receipt screen once entered it shows the arrears for rent, this should come through to the printed/emailed receipt. Same for invoices - it doesn't currently show the outstanding amount, only what has been paid (it doesn't even show what the original invoice amount was)

    34 votes

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  2. Ability to add the status of the owner's compliance on their ownership statement, so they are aware if their landlord insurance, smoke alarms compliance is up to date for each property.

    33 votes

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  3. Require a field to have the Business name or Trading as.
    This is often different to the Company name (Lease name)

    33 votes

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  4. Have a section under property details to identify the property as fully or partially furnished.

    33 votes

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    Ready for Votes  ·  4 comments  ·  Profiles  ·  Admin →
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  5. When we receive an invoice updating compliance, have a tick box (like the one we use to close maintenance) to update the date that the compliance is due.

    33 votes

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  6. Creditor current banking details to show when loading invoices.
    It is too easy for a creditor to change bank accounts and not advise in writing separately.

    Just changing their details on an invoice seems to be the new norm.

    We need to see the banking bsb and account details to check when loading invoices.
    Or the sale of a business and we are not advised.

    33 votes

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  7. After a work order has been sent, the only options currently are "Re-send work order" and "download work order". It would be very helpful if there is an option for "send a request for job progress". This way we can conveniently follow up with the creditor.

    33 votes

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  8. Add a Water invoice for tenants where we can add a water reading into the tenancy invoice and have that new water reading update against the reading information stored on the tenant profile. This information should then populate against the new water invoice that is entered against this tenant

    33 votes

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  9. I noticed that if there are multiple properties under one ownership, then the owner ledger shows all properties records together, it is hard for us to find a record of one single property, hope you can a function allowing user to check owner records of one single property.

    32 votes

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  10. It would be great to have another inspection type 'follow-up inspection' we can use for return inspections. The reason being, it would then be able to be scheduled without taking the next scheduled routine out of the system which unfortunately can result in an error putting it back in after the follow-up is complete. The follow up should be it's own separate type and schedule. That way it can be scheduled after a routine without affecting the next routine.

    32 votes

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  11. The old smoke alarm display had better information at a glance. It showed the date the smoke alarm was last serviced and the type of smoke alarm.
    Could that please be included in the Register so it can be seen at a glance and not having to go via the pencil.

    32 votes

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  12. Add a compliance tab to tenants for insurance details and expiry dates - like the one under the property

    32 votes

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  13. Ability to report whether a tenancy is selected as Yes/No for Water Usage

    32 votes

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  14. Owner fees for new tenancies should only be charged after the lease commencement date.

    31 votes

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  15. Once a note is entered against a maintenance job it would be good if there could be an indication that there is a note in there such as the same where it lists the number of pictures against the same maintenance job

    31 votes

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  16. There is no option for a merge field for commission, the commission amount needs to be on the Sales Advice & Tax Invoice to Vendor, not being able to merge this information directly onto the Sales Advice & Tax Invoice leaves alot of room for human error, especially when entering multiple sales. There are also no merge fields for Vendor & Purchaser Conveyancer contact details (phone numbers, emails etc) also important to be noted on the Sales Advice

    31 votes

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    Ready for Votes  ·  3 comments  ·  Sales  ·  Admin →
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  17. It would be great if there was a way to have an automated message sent to individuals that have logged keys out as a reminder to return them. Something similar to the below (both text and email would be great)

    Dear ***,

    This is a courtesy email confirming the keys collected are now past their due back date.

    Details as follows:

    To be returned:

    27/06/2025

    Property:

    ADDRESS

    Collected by:

    NAME

    Collected on:

    30/05/2025 at 1:00 PM

    Please return the keys back to our office as matter of urgency or contact on 02 XXXX XXXX to discuss.

    Regards,

    29 votes

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  18. You can only send an automated reminder for invoices once it's in arrears, suggest having a days' before option so 7 days before it's due, tenant gets an email reminder.

    29 votes

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  19. Have the option to flag this note to appear during receipting or invoicing (whether a tenant invoice or creditor invoice)

    29 votes

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  20. To reply to emails within the communications tab without having to go into the communications page and searching for previous emails. Currently can only print emails from the tenant/owner profile and not reply to any emails.

    28 votes

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