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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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Property Tree

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77 results found

  1. Workflows is now available in Property Tree. To give feedback directly to the Product Team on this feature, please add your comments here

    30 votes

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  2. Workflows - ability to have a workflow that does not need to be attached to a property/owner, etc. New managements for example, being able to have the workflow from when you receive a new management agreement - so from the set up of the owner/property, etc. Obviously we don't have the owner/property in the system. The workflow template currently starts at saving the management agreement under the owner, and those final bits. I really think it is important to have a workflow that begins right at the moment we take on management of the property, as there is a lot…

    31 votes

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  3. We'd like to be able to see an overview of the workflows and progress on the dashboard.

    25 votes

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  4. It would be great if there was a way to have an automated message sent to individuals that have logged keys out as a reminder to return them. Something similar to the below (both text and email would be great)

    Dear ***,

    This is a courtesy email confirming the keys collected are now past their due back date.

    Details as follows:

    To be returned:

    27/06/2025

    Property:

    ADDRESS

    Collected by:

    NAME

    Collected on:

    30/05/2025 at 1:00 PM

    Please return the keys back to our office as matter of urgency or contact on 02 XXXX XXXX to discuss.

    Regards,

    34 votes

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  5. When auditing workflows for reporting it would be helpful if it had further insights.

    IE. When a new tenancy moves in, I can run a report for all of December and 20 completed workflows may appear but 30 new tenants may have been signed up so there would be a gap of 10 missing.

    To work this out I would have to run the workflow report and the a original lease start date report to work out the missing profiles.

    This would be the same with a end of tenancy etc.

    If MRI was introducing a function where you add…

    9 votes

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  6. When sending Emails in general, have a status as Urgent and Important.

    8 votes

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  7. Workflows - the ability to assign emails to a Task/Workflow where received in PT outside of the flow

    8 votes

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  8. Ability to add an Ad Hoc task to a Workflow - as we all know unexpected things crop up all the time, being able to add a one off task to a work flow would be very helpful

    I have a work around in the meantime - add a task called' Ad Hoc' to the Workflow when setting it up, then everything in it can be edited if it is required.

    3 votes

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  9. Have ability to toggle "Workflow Bar" on screen at all times, regardless of if you are completing an action so that you do not need to navigate to and from the page to see Workflow. For example: at the moment, the workflow bar only appears if completing an "action" but there are only 4 actions available (being edit lease & rent, edit vacate, add rent & schedule, and send email) None of these actions relate to setting up a new management, therefore the workflow bar cannot be utilised when it would be great to have it on screen. Particularly for…

    7 votes

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  10. It would be great to have any Tenant & Creditor Invoicing Notes to be displayed in Invoice Genius.

    2 votes

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  11. Currently, property address is only displayed when task is created under a property profile. I’d like to suggest including the property address in task notifications when tasks are created under owner or tenant cards too. This would make it much easier to quickly identify which property each task relates to.

    2 votes

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  12. It would be great if a workflow could be started automatically based on a task such as Add a new tenant and convert prospect. Would be great to customise these to suit our business needs.

    1 vote

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  13. Should be able to delete cateogories in notes

    1 vote

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  14. The ability to simplify workflows and to reduce the amount of tasks within a workflow. One task that has more functionality ie. more shortcuts to actions in property tree and ability to have more than one hyperlink

    1 vote

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  15. The team are getting overwhelmed with the amount of tasks within a workflow. It is time consuming and difficult to schedule them due to the way the workflows are set up with a start date. Would be great to have a due date to work towards that triggers the tasks within the workflow based on the completion date. For example a lost management workflow - could be 30, 60 or 90 days.

    1 vote

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  16. the ability to email a tenant or owner from a workflow. It seems it can only be done under the tenancy and not the property

    2 votes

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  17. The tasks is great, I love it but it could be so much better!

    I have seen a few suggestions and they are great but the below with some of those combined would make it perfect.

    • Having a tile on the dashboard for tasks
    • Be able to create general tasks that are not linked to a property for say but to a person/user
    • Automated tasks related to lease renewals, inspections, maintenance, new tenants, vacating tenants, new property etc
    • Maybe a task that can be created to attach with emails to follow up on
    • With the automated tasks, would be great…
    59 votes

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  18. Ability to Find Note based on user not portfolio. We need this for reporting purposes.

    1 vote

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  19. If we could be able to create a mail merge document within a workflow

    4 votes

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  20. When we enter a rent adjustment, the system has updated to have the option to also add the bond adjustment, it would be great if there was a way to enter a date when the bond is due to be paid and only then have it set as payment required as we are unable to receipt funds for the bond until the rent adjustment date.

    1 vote

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