1182 results found
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Notes on receipt
Include a more standout noting system when receipting tenants rent to ensure rent/advanced water is receipted correctly if paid in a whole payment. Too often is advanced water being receipted to part payment and tenants want it cancelled and re-allocated.
1 vote -
Property Manager shown on receipt screen
When creating a receipt in tenant download, can the Property Manager also please be shown as if there's an issue then they can be easily referenced.
2 votes -
automated communications
Inspection Notice: Residential Tenancies
The ability to change timing and communications information based on inspection type. Eg: Routine or IngoingThe information provided to an exiting tenant is different to an ongoing tenancy.
3 votes -
Bricks and Agent - Change of Property Manager
When their is a change of Property Manager the records in Bricks and Agent change, historical posting of jobs should remain under the name of who posted the job.
1 vote -
Bricks and Agent - Property Notes
It would be useful to have integration of maintenance notes to Bricks and Agent. IE: Owner preferred trades, spend limits, specific instructions
1 vote -
Owner contact Card
In the owner contact and under Statement Information, the statements and Expenditure Reports are currently combined. This should be separated with a choice of either of both as not all owners request an Expenditure Report as they don't want to be charged, at the moment it cannot be turned off as if it is then they don't receive owner statements
1 vote -
Do not auto fill due date for invoices
At the moment when the due date for invoices is automatically entered as the date you put it in. It would be helpful if this field was not automatically filled in and is a required field to be able to finish adding the invoice into Property Tree.
4 votes -
credit note descriptions for replacement invoices
It would be great if the reason and amounts of credits issued against invoices show on the ledger. E.g. when you write off a small balance owing on a water invoice, say $0.03. I put it in the reason for the credit, but the description doesn't show on the ledger, nor does the credit amount show separately.
1 vote -
Auto Comms: Owner notification of arrears
It would be great to be able to set up auto communications notifying owners - renter is XX days in arrears, these are the actions we are taking ect.
1 vote -
Sending portal invites in bulk via a specific PM or TAG
It would be great to have the option to invite portal users in bulk by a tag or by a PM.
Currently we have to individually select each client specifically by searching through the entire database.In the portal invite section under managements, communications, where you can select multiple clients by clicking individual tick boxes next to each client, the order is not easy to find specific people, and there is no search ability. This option is really not ideal or time efficient.
We need to be able to search within this section for clients linked to an associated Tag…
1 vote -
Pay Creditor - Filter to Agent Portfolio
When processing creditor payments, open to filter to only see your Agent Portfolio invoices and not the entire company.
As PM's here at EARE, we process our own creditor payments and would be great to not have to unallocate everyone else to proceed.
1 vote -
note
Ability to Find Note based on user not portfolio. We need this for reporting purposes.
1 vote -
commercial receipting rules
There really needs to be receipting rules specific for commercial tenancies. We use the tenant download feature, and the receipting rules appear to be more relevant to residential receipting and causing issues for commercial tenancies and making their ledgers very untidy. Even if it could be possible for commercial tenant's payments being receipted to held funds then after the download/receipting is completed then you could run the held for tenancy report and ensure commercial funds are allocated correctly ie to the oldest rent invoice first!
46 votes -
1 vote
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maintenance report
When creating a maintenance report to follow up repairs on going, you should be able to put the jobs in creditor order but the creditor is not even noted on the report its purely property and tenant and job number. If im following up with creditors I want to do it all at once with each creditor and I want one report for all jobs in progress I dont want to have to keep printing each individual creditor maint list. Rest used to have a maintenance report which showed every job in progress and in creditor order not property or…
1 vote -
bond
When we enter a rent adjustment, the system has updated to have the option to also add the bond adjustment, it would be great if there was a way to enter a date when the bond is due to be paid and only then have it set as payment required as we are unable to receipt funds for the bond until the rent adjustment date.
3 votes -
pay all creditors from owner card
A function enabling payment of all creditor invoices on an owner account in a single action, rather than requiring each invoice to be processed individually — particularly beneficial for owners with high volumes of invoices or making bulk payments to cover invoices.
2 votes -
Merge field for Total Arrears not just Rent Arrears
Merge field for Total Arrears not just Rent Arrears (Rent, outgoings, etc)
5 votes -
In notes Property under keys, allow for photos to be dropped in.
Being able to drop in photo's we can exactly what keys we are either holding as well what keys building managers are holding and what we have given out. This will be a great help.
8 votes -
Missing Recurring Invoice attachments
Owners are complaining they are not receiving a copy of their invoice for council rates instalments that we set up on a recurring basis . My suggestion is having the attachment included for each recurring invoice which would be beneficial, particularly when owners are requesting copies of invoices with their statements. This would save unnecessary emails having to send copies of these invoices separately and aggravation from owners.
2 votes
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