1008 results found
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Email window is too small when replying and forwarding within the Communication Platform
I think the window for the email is very small and if you are writing a long email, you can't see the whole thing - why is it limited to a third of screen?
1 vote -
The ability to bulk-print invoices for water etc.
Currently water invoices are only printable by manually printing each one - being able to print all invoices entered in a day for postage would make this job much quicker.
2 votes -
Predictive search when typing codes
if a code is for example 08651 your program wont show anything until I have entered the entire code. It would be great, like in other competitor programs, for the system to predict as the user is typing
1 vote -
Ability to print a bank reconcilation for the whole financial year instead of monthly.
Provide ability to print the whole financial year in one document, instead of monthly. Also a help for accountancy & auditors.
1 vote -
Dragging the attachments from the new outlook update as of Oct 24 ?
Before the Outlook update recently done as of Oct 24, it seems that attachments we would normally drag from Outlook into PT does not work anymore. Can you please advise if this is something you're working on?
2 votesWe've looked into this issue and Microsoft has replied: We regret to inform you that the drag-and-drop functionality for emails is currently not supported in the new Outlook for Windows due to design limitations.
This is an issue outside of Property Tree. We will continue to monitor the new outlook features as they are updated.
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Arrears notes or actions with action review date
Ability to show remediation action for the arrears, so if a renter has a payment plan in place, or a VCAT hearing is pending or scheduled etc. This allows the property manager to focus on the ones that require immediate management vs the ones that are already actioned
2 votes -
schedule send emails
I would like for there to be a feature where you can schedule send emails in PT
3 votes -
Increase the uploadable file size to the documents tab
Increase the uploadable file size to the documents tab for larger condition reports or property contracts to be uploaded without needing to compress or split the document
1 vote -
For repairs, a search for summary title
For repairs, a search for summary title
1 vote -
lost management date
Have a separate lost management date.
we should be able to keep the authority end date as is and have a separate field for the lost management date1 vote -
Remove the "Manage your inspections here." hard coded message from routine inspection emails
Remove the "Manage your inspections here." hard-coded message from routine inspection emails so Tenants can't make changes to the set inspection time unless they contact the office.
1 voteWe're pleased to advise that this has now been removed from the automated communication emails for Inspections.
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operator who processed creditor invoice to show on creditor ledger
It is important to have the ability to identify the operator who processed a creditor invoice so that if there are errors further training can occur. Presently it is really difficult to get this information, other than trawling through the 'information audit report', in which case you need to know the date it was entered and currently neither the ledger or the outstanding invoice report shows this information, only the due date.
1 vote -
Ownership statement improvements for owners
Ownership statement template improvements
Template fields to include respective "Property Manager" for signing off.
Have one link to which consolidates both the ownership statements and creditor invoices – this “one click” consolidation into one document is an appreciated convenience for owners to have statements and supporting documents in one file.
1 vote -
Ability to Merge Creditor Profiles
Merging creditor profiles into one
2 votes -
BPay Option for Sales Conveyancers
We have a Conveyancer who you can only send funds to prior to Settlement via BPAY. On the financial details screen you can only select Cheque or EFT as a payment method. Property Tree support told me to select cheque option and create payment in the sales trust. Our auditors will not be overly happy with this - please include BPAY as a payment option.
1 vote -
rent receipts to company when tenant has no email
When the rent is receipted and the tenant has no email, then send the rent receipt to the company inbox so it can be printed and sent to the tenant - like how PT does this with Automated Communications.
1 vote -
An area where you can see your past support enquiries.
Hi, We moved across from VaultRE, and are missing the area that we could go in to view our past support tickets. Sometimes the emails with the transcripts of the chat come through, and not other times. I think that it would help reduce the amount of reoccurring chats for your team and give us something to revert back to to save getting in touch. We found it really handy, as our team could discuss if anyone else has had the same question, we could just refer back to our historic tickets. We would love it if you would consider…
1 vote -
Maintenance/Quote Cancellations
In Maintenance under quotes requested, it would be good if you could delete or cancel a quote request if creditor advises that they don't do specific request. Or at least be able to tick a box cancelled and see it in the request area.
1 vote -
Compliance reminder
It would be nice if the compliance reminder and its details could be emailed to the relevant PM, turning red is fine but if we don't go into the property card, we don't see it?
2 votes -
Task attachment in Documents to show Task Summary text or Task Category text not "Category: Property Task"
An attachment dragged and dropped into a task (for example – an email, a PDF invoice, a document etc) is saving to the Documents Tab Notes column section in the following format ‘'Category: Property Task’. This is not descriptive at all and doesn’t shed any light on what is attached. Is there a way for them to save using the Task Summary wording or Task Category wording instead?
3 votes
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