1126 results found
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Owner contact Card
In the owner contact and under Statement Information, the statements and Expenditure Reports are currently combined. This should be separated with a choice of either of both as not all owners request an Expenditure Report as they don't want to be charged, at the moment it cannot be turned off as if it is then they don't receive owner statements
1 vote -
Do not auto fill due date for invoices
At the moment when the due date for invoices is automatically entered as the date you put it in. It would be helpful if this field was not automatically filled in and is a required field to be able to finish adding the invoice into Property Tree.
4 votes -
credit note descriptions for replacement invoices
It would be great if the reason and amounts of credits issued against invoices show on the ledger. E.g. when you write off a small balance owing on a water invoice, say $0.03. I put it in the reason for the credit, but the description doesn't show on the ledger, nor does the credit amount show separately.
1 vote -
Auto Comms: Owner notification of arrears
It would be great to be able to set up auto communications notifying owners - renter is XX days in arrears, these are the actions we are taking ect.
1 vote -
Sending portal invites in bulk via a specific PM or TAG
It would be great to have the option to invite portal users in bulk by a tag or by a PM.
Currently we have to individually select each client specifically by searching through the entire database.In the portal invite section under managements, communications, where you can select multiple clients by clicking individual tick boxes next to each client, the order is not easy to find specific people, and there is no search ability. This option is really not ideal or time efficient.
We need to be able to search within this section for clients linked to an associated Tag…
1 vote -
Pay Creditor - Filter to Agent Portfolio
When processing creditor payments, open to filter to only see your Agent Portfolio invoices and not the entire company.
As PM's here at EARE, we process our own creditor payments and would be great to not have to unallocate everyone else to proceed.
1 vote -
note
Ability to Find Note based on user not portfolio. We need this for reporting purposes.
1 vote -
commercial receipting rules
There really needs to be receipting rules specific for commercial tenancies. We use the tenant download feature, and the receipting rules appear to be more relevant to residential receipting and causing issues for commercial tenancies and making their ledgers very untidy. Even if it could be possible for commercial tenant's payments being receipted to held funds then after the download/receipting is completed then you could run the held for tenancy report and ensure commercial funds are allocated correctly ie to the oldest rent invoice first!
41 votes -
1 vote
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maintenance report
When creating a maintenance report to follow up repairs on going, you should be able to put the jobs in creditor order but the creditor is not even noted on the report its purely property and tenant and job number. If im following up with creditors I want to do it all at once with each creditor and I want one report for all jobs in progress I dont want to have to keep printing each individual creditor maint list. Rest used to have a maintenance report which showed every job in progress and in creditor order not property or…
1 vote -
bond
When we enter a rent adjustment, the system has updated to have the option to also add the bond adjustment, it would be great if there was a way to enter a date when the bond is due to be paid and only then have it set as payment required as we are unable to receipt funds for the bond until the rent adjustment date.
1 vote -
pay all creditors from owner card
A function enabling payment of all creditor invoices on an owner account in a single action, rather than requiring each invoice to be processed individually — particularly beneficial for owners with high volumes of invoices or making bulk payments to cover invoices.
2 votes -
Merge field for Total Arrears not just Rent Arrears
Merge field for Total Arrears not just Rent Arrears (Rent, outgoings, etc)
4 votes -
In notes Property under keys, allow for photos to be dropped in.
Being able to drop in photo's we can exactly what keys we are either holding as well what keys building managers are holding and what we have given out. This will be a great help.
4 votes -
Missing Recurring Invoice attachments
Owners are complaining they are not receiving a copy of their invoice for council rates instalments that we set up on a recurring basis . My suggestion is having the attachment included for each recurring invoice which would be beneficial, particularly when owners are requesting copies of invoices with their statements. This would save unnecessary emails having to send copies of these invoices separately and aggravation from owners.
2 votes -
An elderly owner with multiple properties and multiple statements has requested the address for each statement be made more obvious
An elderly owner with multiple properties and multiple statements has requested the address for each statement be made more obvious (larger or highlighted or placed elsewhere in the statement) as they have vision problems and when doing their accounts they are struggling to find the address in each statement
1 vote -
Auto Communication for Invoices - before invoice is due
Ability to set up auto reminders for invoice payment before it is due. Currently functionality is only when invoice is overdue.
5 votes -
It would be great in BI if we
It would be great in BI to report on the unlabelled field that appears in the "Property Details" area on the "Details" tab of a property? If you edit this area, its the field to the right of "Property Type".
1 vote -
automated report generation
able to automate report generation for rent arrears and be sent to property manager's email. this way, they will receive weekly reports on their emails.
1 vote -
suggestion to improve Property Tree by not allowing multiple properties to be attached to one owner profile.
Having the option to not allow multiple properties to be attached the the one owner/s profile, keeping each property separate.
When receipting rent or entering owner invoices to only be attached to the relevant property, keeping each income/expenses separate, with individual statements.
My suggestion to improve Property Tree is by not allowing multiple properties to be attached to one owner profile.
1 vote
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