855 results found
-
Out of office reply for portal and comms platform messages
Would be helpful to have an out of office option for messages that are received out of hours. Especially when a tenant is requesting maintenance. We could then include emergency contact details to the email etc
192 votesWe are currently scoping out the requirements of this suggestion with our developers. We'll let you know once it goes into development.
-
Being able to mark a file under document management to display on owner and tenant portal on the tenant screen
When we save a file under document management under the tenant, we want to mark it visable to both the tenant and owner in the same screen. At the moment we have to tick on the tenant and then go to the owner and tick the box there for the owner portal.
6 votes -
Choose contacts for the automated communications
Where we have the option to turn automated arrears notices on or off for a tenant, it would be good to select the contact (or all contacts) that this goes too. With commercial we have lots of stored contacts and don't want them receiving these notices.
4 votes -
Filter outstanding commercial rent invoices from overdue invoices list
Add a filter to exclude commercial rent invoices from the list of overdue tenancy invoices. Commercial invoices are sent to tenants 14 days before they are due so they end up showing as overdue when we want to just check on overdue water usgae or outgoings invoices
23 votes -
Please separate out commercial invoices and commercial statements
It's so confusing for commercial tenants receiving a statement everytime a new invoice is generated and sent. Would like to just sent the new invoice, and then have the option to send statements when we want to
55 votes -
Option to Bulk SMS when bulk editing inspections
We really want the option to bulk SMS when bulk editing inspections
17 votes -
Ability to live chat with owners and tenants from PropertyTree
Ability to live chat with owners and tenants, and have that conversation recorded in PropertyTree. Be able to select when in office, away or busy with option to suggest response/quick response to common queries
13 votes -
Option to apply 99c credit to the receipt when receipting centrepay and other payments where credits apply
Option to apply 99c credit to the receipt when receipting centrepay and other payments where credits apply. This would save us so much time
18 votes -
Option to tick "No Strata as Owner Managed"
Option to tick "No Strata as Owner Managed" so that we know it's just not missing strata information
9 votes -
Restrict who can delete files from document management
Only certain users should be able to delete files from the document management
18 votes -
Email files straight from document management
Email files straight from document management, currently we have to download them and attach them to an email
32 votes -
Ability to download files in bulk from document management
Ability to download files in bulk from document management. Currently we have to do this one-by-one which is time consuming
6 votes -
Set certain document management categories to show on portal by default
Set certain document management categories to show on portal by default, like invoices and inspections (and have the option by tenant or owner)
23 votes -
Have the ability to pin/favourite files in document management so they always appear at the top
Have the ability to pin/favourite files in document management so they always appear at the top of the list. Currently they all appear in the order they were saved, so when you have a property you've managed for a long time, the most important files can be the very first ones ever saved
5 votes -
Change of Owner, having the option able to transfer over document management and notes
When doing a change of owner, we want to have the option to include the notes or document management files to bring across to the new property
12 votes -
When closing maintenance, an option to mark the invoice has been sent to the owner for payment
We want to be able to flag when an invoice has been sent to the owner for payment, it's confusing when looking at closed maintenance where no invoice is linked or entered as a disbursement so a tickbox "Invoice Sent to Owner" when completing the job would be helpful
10 votes -
More information recording in the information audit
Capture more information in the information audit, such as changing dates (leases, vacating), bond details, charging fees, editing bank account details. Would be good to be able to have this accessible by profile too
11 votes -
Print the Tenancy Overview Report
Tenancy Overview, option to Print. Also to have tenant contact details on the report. Ability to send to all contacts not just main contact
3 votes -
Export all information, like Rest Professional
Ability to have a report with everything and then filter out what isn't needed (like REST export). PropertyTree is very limited on what can be exported and needs more fields available
8 votes -
Have the property managers name as a column in reports
Option to have the property managers name in all reports, so that when they are exported or printed this is known. As it is only a filter, it's not apparent unless still on that screen in PropertyTree as to who the agent is
17 votes
- Don't see your idea?