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207 results found

  1. During the Contractor sign-in process, we use triggers to deny access due to the Induction not being completed, expired, or failed.
    Could we please have the same trigger also send the correct induction link to the contractor via email or text?
    I suggest adding the induction link to the ‘Matcher Person’ Placeholder on the Trigger.

    8 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  2. The ability for those with Contractor Manager "Manager" User Role to be able to run Insurance reports - currently only a Contractor Manager "Administrator" role is able to run insurance reports

    This feature would benefit our Contractor Managers greatly, as they would be able to run insurance reports for their respective sites without giving them access to a lot of Contractor Settings.

    7 votes

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    1 comment  ·  User Roles  ·  Admin →
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    Ready for Votes  ·  anonymous responded

    Hi Kathy,

    Thanks for you feedback. We will review permissions for Contractor Managers internally and open this up for votes from the community.

    Thanks

    Karl

  3. We're a 4-site, 3-shift operation, Monday - Friday, in addition to having a 3-day, 12 hour weekend shift that operates Friday, Saturday, and Sunday. We really need to have a way to input employees into shifts per location, because obviously, signing everyone out at 5:00 pm doesn't work because On Evac is never going to be able to provide an accurate count as to who's on-site and who's not.

    7 votes

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    Ready for Votes  ·  1 comment  ·  Employees  ·  Admin →
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  4. The ability to view previous versions of an induction would be great. The module already collects employee information on what version was completed - but no option to view archived/previous versions of the induction. This would be important when checking records after an incident. Major and minor versions would help decided if the changes need to be communicated to all employees.

    7 votes

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    Assessing  ·  2 comments  ·  Inductions  ·  Admin →
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  5. If there is a click button in sign In/Out Manager for the admin person to send out an reminder to all staff who have not signed in or signed out that would be great and for this an option to put their on site days and times while creating their profile is required.

    7 votes

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    Assessing  ·  5 comments  ·  Employees  ·  Admin →
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  6. Customers are requesting more control over the induction experience. Two enhancements are proposed:

    1. Making the “Getting Started” tutorial video optional (Induction Kiosk only).

    2. Allowing the completion message to be editable for all induction courses, regardless of whether they are completed on the Kiosk or online.

    Current Behaviour
    A. Induction Kiosk Only
    Before an induction begins, users must go through three mandatory steps:

    a.1. Check your Profile
    b.2. Check your Organization
    c.3. Getting Started Video – “Learn how it works”
    c.4. The video step cannot be disabled.

    B. All Induction Completion Flows (Kiosk + Online)

    Once a user completes an induction…

    6 votes

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  7. When a SOS alert is activated and lets say we have 3 set responders it would be good to see that someone has responded so the other 2 don't keep trying to reach out and that a responder is then allocated that Alert and can deactivate it.
    At the moment you have no record or who responded to the alert at all.
    Would also be good to see communication within an app between SOS alert activator and responders - similar to what is available within the OnEvac App

    6 votes

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    0 comments  ·  Mobile Apps  ·  Admin →
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    Ready for Votes  ·  anonymous responded

    Thanks for your feedback.

    We will bring this to the development team to investigate how we can improve our SOS feature. We treat an SOS as an emergency where it is preferable to double-handle, but empowering SOS responders to mark the incident as resolved, and improving reporting on SOS events are great suggestions.

    Thanks

    Karl

  8. Onpass customization
    We would love it if the order of the Onpass invitation could be changed so that the QR code appears at the top. That way, users can quickly log in from their phones. We hope you will consider this possibility.

    6 votes

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    0 comments  ·  Visitors  ·  Admin →
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    Thank you Henrik for you submission. This is a great idea and would certainly streamline sign-in for OnPass Users. We will add this to our roadmap as its a simple design change however we will also leave it open for votes to ascertain priority as we do have a full roadmap until end of Q1, 2025.

  9. 6 votes

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  10. Deliveries currently only get notified to employees via email or text message. Can the option for this to also be sent through the app as a push notification be added. (Same as when you have a visitor.)

    6 votes

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    Assessing  ·  1 comment  ·  Mobile Apps  ·  Admin →
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  11. Our reception team use OnLocation to monitor who is on site or working remotely. It would be useful to have the ability for employees to add a note via the app which shows on the dashboard. For example 'Working from home', 'At a conference in Wellington', Annual Leave until 12 January' etc - which is visible as an optional column in the Sign In/Out Manager section.

    6 votes

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  12. Ability to be able to print and assign a QR code or barcode, then assign it to a key or swipe card permanently as an asset. Then scan the barcode/QR code on the key tag and assign it to a visitor/contractor. This will cut down on signing in/out keys by hand in a book.

    6 votes

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    Ready for Votes  ·  1 comment  ·  Assets  ·  Admin →
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  13. The message that goes out when an evacuation is triggered and asks the person if they are SAFE, could we include additional options like "Not Safe" and "Need Assistance"

    6 votes

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  14. We have keys and passes that we sign out and in to contractors. We need an audit trail against a sign in to show assets going out and coming back. Would be great if you could have a tab that links to assets and lets a user assign out and check back in an asset or assets.

    6 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  15. When creating a new contractor employee, entering a name show “Possible existing service provider names” matching the entered text. When hoover over one of the possible names, show more info (at least, the organization he/she belongs to).

    6 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  16. Notification of certifications expirations can be sent by email to service providers employees. But usually we don’t have an email address on record for all service provider employees, so, we want to suggest the option to send the expiration notice by SMS.

    6 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  17. The ability to search if a contractor worker has completed an induction while onsite (non office location). Using the mobile app to create a searchable option to check induction records for workers. Used during an audit or spot check.

    5 votes

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    0 comments  ·  Inductions  ·  Admin →
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    Ready for Votes  ·  anonymous responded

    Thanks for your suggestion. We are planning on rolling out reporting features in OnLocation Mobile over the coming year. We will review this and leave it open for votes form the community.

  18. Description:
    Request to have a drop-down selection for employees and contractors. Users would start typing their name and see matching options appear. For contractors, the company they work for could be displayed; for employees, job title or home location could help differentiate between similar names.

    Current behavior is limited due to name visibility restrictions and privacy settings, similar to how visitor or contractor lists work when selecting a host.

    Suggested enhancements include:

    Reference: Navigate via the kiosk to View the list after entering 1–3 characters.

    In Advanced Settings, leverage employee/contractor list privacy controls to allow filtered dropdowns.

    Optionally, show a…

    5 votes

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  19. It would be valuable to be able to request default certifications be added directly to inductions. Eg, At a school where all contractors and volunteers require a Working with Children check.

    5 votes

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    0 comments  ·  Contractors  ·  Admin →
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    Ready for Votes  ·  anonymous responded

    Hi Matthew,

    Thanks for your suggestion. We will open this up to votes and are planning a block of work on pre-authorizing contractors later this year.

    In the mean-time, did you know you can create a custom questionnaire that allows contractors to upload certification details when they sign in at a kiosk? Here is the helpdesk article: https://helpdesk.whosonlocation.com/hc/en-us/articles/7015216918297-Ask-employees-to-provide-certification-details-during-sign-in

    Regards

    Karl

  20. Description: 06718300
    When creating an OnEvac event in the EVAC mobile app and selecting “On-site employees only” for SMS Verification, off-site employees are still included in the completion calculation. This causes reports to display incomplete or misleading percentages, even when all onsite employees and zones are verified.

    Problem to Solve:
    Currently, the only workaround is to manually verify off-site employees to reach 100 percent. For sites with multiple shifts and large employee numbers, this process is time-consuming and impractical during real emergencies. Customers need an automatic way to exclude off-site employees from the completion status so the percentage reflects only…

    5 votes

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    Ready for Votes  ·  anonymous responded

    Thanks for your suggestion,

    The reason we notify all employees of an evacuation rather than just those marked 'on-site' is because often there is not perfect compliance - an employee may have forgotten to sign-in, or have signed-out but but not yet left the premises. However we agree that counting off site employees towards the total safe/not safe percentage can cause confusion. We will investigate further and open this up for votes.

    Thanks

    Karl

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