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OnLocation

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27 results found

  1. It would be useful if new contractors could self-register on the kiosk when they arrive at our location for the first time. This will speed up the onboarding process and cut down on admin.

    23 votes

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    4 comments  ·  Contractors  ·  Admin →
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  2. We use the value field within the Contracts for an organization. This field is not available within the report. This is the only field that is not available. It would be great if this could be added. Our finance team would find this very beneficial.

    2 votes

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    0 comments  ·  Contractors  ·  Admin →
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  3. Instead of having to create a member for insurance notification emails and allocating them as the insurance policy holder, add an email field to the contractor information for insurance notification emails.
    Best policy is to use a generic email address so that if an employee leaves, the organisation will still receive the insurance notification. We are creating a fake member for 95% of our organisations and adding them as the policy holder.

    2 votes

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    0 comments  ·  Contractors  ·  Admin →
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  4. Please create a function where profiles can be merged!

    1 vote

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    0 comments  ·  Contractors  ·  Admin →
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  5. It doesn't appear possible for a member profile (contractor or staff) to have special characters like an apostrophe in them. I can enter the name in the system but then can't sign them in a the kiosk. For example, O'Dwyer can't be found at the Kiosk when signing in, but ODwyer can be. Please allow characters.

    1 vote

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    0 comments  ·  Contractors  ·  Admin →
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  6. Would like to ability to create custom forms under Contractor Management so work permits could be sent and completed digitally and automatically saved under a contractors profile.

    2 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  7. Add an option to assign contractor tokens from the contractor manager view. i.e. add a button in "run an action" to assign Tokens to more than one contractor without using excel batch.

    1 vote

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    1 comment  ·  Contractors  ·  Admin →
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  8. Companies with the same ABN are automatically merged so members will all be under the same Company Profile- then duplicate companies could be deleted and all the members are in one place.

    1 vote

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    0 comments  ·  Contractors  ·  Admin →
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  9. During the Contractor sign-in process, we use triggers to deny access due to the Induction not being completed, expired, or failed.
    Could we please have the same trigger also send the correct induction link to the contractor via email or text?
    I suggest adding the induction link to the ‘Matcher Person’ Placeholder on the Trigger.

    5 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  10. The ability to pre-register contractors, we have the ability for pre-registering visitors, but it doesn't include contractors. This functionality would be a valuable improvement - it will give
    Improved security: We would be able to track who is expected to attend the site, which would help to improve security.
    The ability to confirm all requirements Insurances, Inductions etc are up to date BEFORE they attend site & are denied entry causing reactionary work

    13 votes

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  11. Have a trigger where if there is no contractor certification on file it flags

    1 vote

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  12. We use “insurance” under Service Providers to store not only the insurances the providers should have contracted in order to work with us, but also to register other legal documents required by law when doing business with us. This information are company (not individual) certifications. Some examples: A legal certification of a company to do high rise window cleaning or a lega certification of a heat generators maintenance company to perform works on this kind of equipment, etc. My suggestion, is to extend/modify the concept of Insurance not only to insurances policy but also to other “company qualifications”, or more…

    8 votes

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  13. When you currently edit members in a specific organization and go back to the organization, it jumps back to members. It would be nice for the system to stay in the organization you selected to save time instead of having to go back to the organization tab, scroll back to the organization, go back to the members, then find the next member.

    2 votes

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  14. When in a contractor profile, you can view the members with one click, and then click on a desired member to view their profile. It would be great if you could do this moving the opposite way as well. So that when you are in a member's profile, you click to see the organisation and then click on that to view the profile, instead of having to go back to the organisations list and searching for it.

    6 votes

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  15. We currently spend a lot of time manually processing contractor induction requests - contractor members will email us to request an induction, we clarify and then enter their info, and send them the relevant induction.

    A time-saving measure would be to add a form to our company website where contractor members can add and submit their own information, this links to and adds their info to On Location, and their induction is automatically sent.

    I realise that there are some intricacies to this around data management e.g. any new contractor organisation not already in On Location will still require manual…

    3 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  16. When creating a new contractor employee, entering a name show “Possible existing service provider names” matching the entered text. When hoover over one of the possible names, show more info (at least, the organization he/she belongs to).

    5 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  17. When a contractor signs in to a center the system only asks for a full name and we have multiple contractors with the same name, job title, and organization details. And with just the full name of the contractors anyone can sign in to a center which is a huge vulnerability in security and we had an issue of that kind. It would be really helpful if you could implement or introduce an additional security field like pin/MFA/auth.

    4 votes

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  18. We have keys and passes that we sign out and in to contractors. We need an audit trail against a sign in to show assets going out and coming back. Would be great if you could have a tab that links to assets and lets a user assign out and check back in an asset or assets.

    3 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  19. Two parts to this idea:

    First - Allow individual Members of Organizations to have associated 'Organization Owners' like the Organization is able to.

    Second - Allow 'Organization Owners' to be an option for who to notify when Contractor signs in without specifying a Host.

    1 vote

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  20. Notification of certifications expirations can be sent by email to service providers employees. But usually we don’t have an email address on record for all service provider employees, so, we want to suggest the option to send the expiration notice by SMS.

    4 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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