191 results found
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QR Code or Barcode for frequent visitors
To be able to generate QR code or barcode for frequent visitors that they can just scan instead of signing in/out?
4 votes -
Contractor to host visitors
This is something usual: A contractor is working inside the building, then a supplier of the contractor came to the building with goods who need to be delivered somewhere INSIDE the building. I want to allow this supplier of the contractor to be registered as a visit, and per my policy, i need someone to be accountable for this visit, but in this case is not an employee but a contractor the one i want to record as the responsible for this visit.....
4 votes -
Change Insurance Status Filter to Multi Select
On the Contractor Organization > Insurances screen, the Status filter is single select. It would be helpful to be able to select multiples. eg, show all Approved and Pending insurances, but hide Expired.
This is not possible with the current setup.
3 votes -
Automatic Contractor Status Updates Based on 12-Month Inactivity
Meridian Energy Limited | 328
Requested Enhancement:
Introduce a configurable automation feature that allows contractor Status to be automatically updated when they have not signed into a site over a 12-month period.Suggested Functionality:
Automatic status change to Inactive3 votesThanks Jonna,
We will discuss this internally and open the request up for votes in the mean-time.
Regards
Karl
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Persistent onpass
Allow onPass to be reused for the duration of the event. When visitors are required to sign out when they leave the property (Example: for lunch), then sign back in, the onPass they were sent originally is no longer valid
3 votes -
Contractor Portal 2FA for Third parties
When providing access to the Contractor Portal to third party users, it would be helpful to be able to enable a 2FA for additional security such as sms or email verification code alongside the password.
3 votes -
Multi-Column Sorting in People Presence Report
Current Behavior:
The PPR currently supports sorting by a single field only (e.g., Department or Full Name).
When a user sorts Department A–Z, the Full Name order becomes randomized or is not retained.
This behavior was confirmed as the intended functionality based on the 10/7/2025 release review — no changes were made to sorting logic at that time.
Requested Enhancement:
Add support for multi-level sorting in the People Presence Report.
Example use case:
User first sorts Department A–Z.
Then sorts Full Name A–Z within each department group.
Ideally, the UI would display a sort order indicator (e.g., “Primary sort: Department…
3 votes -
Archive inductions
It would be great to be able to archive inductions, that are no longer active, instead of all inductions always showing. We need to be able to keep old inductions, as evidence, so archiving would be fantastic. Thanks
3 votesHi Ange,
Thanks for your feedback. We will asses this and leave it open for votes.
Thanks
Karl
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Turn off "What Organization are you from" at kiosk level not location
In certain industries such as Aged Care / Education many visitors are not customer related and dont need to enter an organisation ie. Parent / Family member visiting a Resident. It would be great to be able to build a kiosk specific to these type of visitors and turn off ogranisation they are from OR customise the wording as we also still need the feature to remember them for next time.
Could be as simple enter your organisation or mobile number?4 votesThanks for your feedback Natalie.
We will open this up for votes from the community and I will bring this to the team to discuss.
Regards
Karl
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Additional email addresses within Contractors/LiabilityNotification Recipients Field
It would be so helpful to add additional email addresses to "Send to this non-employee" for 'Notify the following people within our organization when insurance policies are due to expire' e.g. we have the email address of the direct contact at the Contractor company, however we would like to add the Contractors office/admin account to this field also, e.g employee.name@theirbusiness.com and office@theirbusiness.com to both be within this field.
Same thing for the field on the same page, underneath within 'Nominate an internal email address where people must send the updates Insurance Policy Details to'. As our location in Sydney is…
3 votesThanks for your suggestion,
Adding more flexibility around external notifications is on our radar. We will investigate further and in the mean-time open this up for votes form the community.
Regards
Karl
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ID scanning Mobile/Tablet all in one
Would be beneficial for registering visitors and scanning their license in an all in one app. As of now you have to register the visitor on either the web browser/app, then open the OnScan app to scan the ID. Having it built into the OnScan app to register and scan ID will increase efficiency, especially when registering truck drivers with a tablet.
3 votesHi Chris,
Thanks for your feedback. We will open this up to the wider community for votes.
Thanks
Karl
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Contracts Trigger - Deny access if contractor org has no contract
Create a new trigger rule that can detect if a contractor organization has no contract on file.
Current triggers only work if an organization has a contract - we need to deny access if there is no contract or if all contracts are expired/not valid/not active/etc.
It might also make sense to add contract "types", so that be used by a trigger as well. For example, if no "Contract Type A" exists or is expired, deny entry and send an email.
3 votesHi Chris,
Thanks for your suggestion. We will open this idea up to the wider community for votes.
Thanks
Karl
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Have different certification notification periods per certification - currently can only have one setting across all certificates
Have different certification notification periods per certification - currently can only have one setting across all certificates
3 votesHi Lenore,
Thanks for your idea. We will open this up to the wider community for voting.
Thanks
Karl
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Certificate expiry
Have an expiry period on a certification itself, much like inductions. E.g. First Aid cert entered in the Cert manager is given an validity period of 1yr. So any first aid certs uploaded for people automatically alert based on ValidFrom date entered. I know there's the ValidTo date on each uploaded cert, but this is pretty error prone and it would be a good reference for people to know that the cert is only valid in our eyes for 1year before they need to renew.
3 votes -
Customizable Templates For Badge Printing.
Ability to adjust the font size and boldness, center and adjust where photo and QR codes sit and their size.
3 votes -
Sign in improvement, having a ".com" Keybaord Macro / Button when caputring email address
To improve sign in speed / optimisation, it would be really helpful to have a keyboard button for ".com", when entering in the visitors email address.
3 votesHi Steve,
Thank you for adding your idea.
Could you please let us know what kind of Kiosks devices you are using for sign-in e.g., touch screen PC, iPad etc.
In the meantime we will be opening this for wider community Voting.
Regards,
Vindya
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Kiosks (Sign In/Out & Induction) need to be available for Samsung tablets
When setting up a new kiosk, the types of kiosks that are available are PCs with mouse, touch screen PC, iPad and QR Code. Need to be able to set up kiosks on Samsung tablets also.
All functions need to be fully supported on both Apple and Android.3 votesThank you Karina, we do not support Android OS however we do support Windows devices and iPad. We recently released QR Code posters whereby the person signing in uses their own browser on their own mobile device. At this stage we have no plans to add Android support but we will leave this open for votes to garner additional community feedback.
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Contractor Portal Dahsboard
Add more options to Contractor Portal Dashboard including a report view with member Sign in/Sign out time) in addition to monthly chart.
3 votes -
panic alarm
Panic Alarm trigger
Many customers have asked for a trigger on evacuation, and Panic Alarm where a trigger will fire on Evacuation created or Panic Alarm triggered allowing an email or webhook to be sent to access control solutions and other 3rd party solutions3 votes -
Add Locations as a filter for all reporting.
MRI is set up by location, a company can have many locations. So when trying to gather data on eLearning Inductions it seems crazy that I cannot filter these by location. Please could this be added in the future.
3 votes
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