191 results found

1. Enable Silent Printing (Edge Browser)

   Currently, OnSite kiosks using Brother label printers on Microsoft Edge require manual confirmation for every print job. This slows down visitor and contractor processing, particularly in high-traffic environments, and creates inefficiencies for staff managing inductions or check-ins.

   Introducing a “Silent Printing” feature for Edge, allowing print jobs to be automatically processed without manual intervention. This feature could be configurable per kiosk or globally for a location.

   Benefits:

   Operational Efficiency: Streamlines check-ins and inductions, reducing time per visitor.

   Cost Savings: Less staff time spent monitoring or confirming print jobs if client prefers Edge.

   Scalability: Supports high-volume locations with multiple kiosks without additional resources.

   Improved User Experience: Faster, seamless onboarding for visitors and contractors.

   Reduced Support Incidents: Fewer printing-related helpdesk queries or delays.

   Additional Considerations:

   Retain optional manual confirmation for compliance-sensitive environments.

   Include logging for auditing and traceability of silent print jobs.

   Focus on Edge browser for initial rollout to ensure controlled testing and adoption.

   Reference: SF Case, 06899174.

   Currently, OnSite kiosks using Brother label printers on Microsoft Edge require manual confirmation for every print job. This slows down visitor and contractor processing, particularly in high-traffic environments, and creates inefficiencies for staff managing inductions or check-ins.

   Introducing a “Silent Printing” feature for Edge, allowing print jobs to be automatically processed without manual intervention. This feature could be configurable per kiosk or globally for a location.

   Benefits:

   Operational Efficiency: Streamlines check-ins and inductions, reducing time per visitor.

   Cost Savings: Less staff time spent monitoring or confirming print jobs if client prefers Edge.

   Scalability: Supports high-volume locations with multiple kiosks without… more

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   Ready for Votes  ·  0 comments  ·  Badge Printing  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Report to See When a Contractor Organization Was Last On Site

   Customers would like the ability to report on the most recent onsite activity at the organization level, not just by individual contractor records.

   Current Limitation:
   The People Presence Report can show the last sign-ins per individual, but there is no automated or direct way to determine the last activity date for a contractor organization as a whole.

   Why This Matters (Customer Value):
   Many organizations manage contractor relationships at the company level rather than individual worker level. The ability to track an organization’s most recent onsite activity would support:

   Contractor compliance monitoring (e.g., “Which approved vendors are still active?”)

   Contract review and renewal decisions (e.g., shutting down or renewing access for inactive suppliers)

   Site and safety oversight (e.g., ensuring only current and relevant vendors remain enabled for access)

   Operational efficiency by eliminating manual checks or workarounds using individual sign-ins.

   Having a “Last Seen On Site (Organization)” field or report would reduce manual admin effort and improve visibility across contractor engagement.

   Suggested Approaches (Flexible):

   Add a column in People Presence, Contractor Report, or Organization Profile showing:
   ➤ Last organization sign-in date (based on the most recent sign-in from any linked member)

   Allow this field to be filterable, sortable, and exportable.
   SF Reference: 06891388

   Customers would like the ability to report on the most recent onsite activity at the organization level, not just by individual contractor records.

   Current Limitation:
   The People Presence Report can show the last sign-ins per individual, but there is no automated or direct way to determine the last activity date for a contractor organization as a whole.

   Why This Matters (Customer Value):
   Many organizations manage contractor relationships at the company level rather than individual worker level. The ability to track an organization’s most recent onsite activity would support:

   Contractor compliance monitoring (e.g., “Which approved vendors are still active?”)

   Contract review… more

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   Ready for Votes  ·  0 comments  ·  Reporting and Dashboards  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?

   Hi Team

   I have this request for deeper control from Matthew at Cummins. Could you consider the ability to turn on or off the ability for a Limited Certification Manager to add new certificates, as we have customers that use this feature, and giving the ability to turn on or off the option will give total control to the customer.

   Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   Ready for Votes  ·  0 comments  ·  Certifications  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Attachment Option to Custom Questionnaire “Add Option” Field

   In the Custom Questionnaires setup under Locations > Sign In/Out Questions > Custom Questionnaire, when configuring a question using the Add Option function, users can currently add an image to an option.

   It would be helpful for the future to extend this functionality to support file attachments (e.g. PDF, DOCX) so administrators can upload reference or compliance documents directly within a questionnaire question.

   Example Use Case:

   A visitor may need to view and acknowledge a safety briefing or policy document before completing sign-in.

   Visitor-like Induction questionnaires could include procedural PDFs or forms without redirecting to another system.

   Proposed Enhancement:
   Add an “Attach File” option (similar to “Add Image”) when configuring question options. Files should be viewable or downloadable within the kiosk, Sign In/Out Manager, and using mobile devices if applicable.

   Reference: 06846026 October 22, 2025 at 5:16 PM

   In the Custom Questionnaires setup under Locations > Sign In/Out Questions > Custom Questionnaire, when configuring a question using the Add Option function, users can currently add an image to an option.

   It would be helpful for the future to extend this functionality to support file attachments (e.g. PDF, DOCX) so administrators can upload reference or compliance documents directly within a questionnaire question.

   Example Use Case:

   A visitor may need to view and acknowledge a safety briefing or policy document before completing sign-in.

   Visitor-like Induction questionnaires could include procedural PDFs or forms without redirecting to another system.

   Proposed Enhancement:
   Add… more

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Visitors  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

   Thanks for the suggestion. We will open this op for votes from the community.

   
   

5. Inductions via QR Code

   Currently when a contractor or employee scans the QR code so they can complete their induction, it brings up a list of all inductions, it would be good if this could only bring the associated inductions that are required, as not everyone will know what induction to complete. Thanks

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   Ready for Votes  ·  0 comments  ·  Inductions  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. OnEvac - Shelter In Place/Lockdown notification

   We use WhosOnLocation and OnEvac at a school.
   At present we can't use the OnEvac system to do Shelter In Place/Lockdown notifications to employees or guest on site. But it would be extremely useful if we could.

   We don't want to give guests or employees instructions to evacuate buildings when they should be finding a safe spot to conceal themselves away until an all clear is given to come out.

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   1 comment  ·  Evacuation Management  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Gathering Requirements  ·  Adminanonymous (Admin, MRI Software) responded

   Thanks for your suggestion.

   We agree that supporting a wider variety of emergency situations is critical.

   We have a project in our roadmap to create 'incident management templates' which will allow you to create and trigger pre-configured emergency notifications with a customizable audience.

   I will keep you updated on the status of this project.

   Regards

   Karl

7. Delivery settings - send notification to contractor.

   If a delivery arrives for a contractor, then be able to send a notification of its arrival and location.

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Location Settings  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

   Hi Jessica,

   Thanks for your suggestion. We will discuss this improvement with the team and open it up for votes.

   Thanks

   Karl

8. Add a Multiple Visitor easier

   Please add "Save and ADD NEW" button.
   With current solution if you add multiple visitors you need to click three (3) times to get back to to adding a new. Doing this with 10 - 40 people is very time consuming.

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   1 comment  ·  Visitors  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

   Hi Michael,

   Thanks for your idea, I'll bring it to the team for review. In the mean-time I will open this up for votes.

   Thanks

   Karl

9. Print badge at Interzones

   It would be valuable to be able to print badges at Interzones so security can identify visitors who have not checked into an Interzone after the initial guardhouse sign in.

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Badge Printing  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

   Hi Matthew,

   Thanks for bringing this to our attention. It appear there are issues with the print settings for interzone kiosks. We will review this with the development team. In the mean-time I will leave this open for votes.

   Thanks

   Karl

10. Dashboard Filters

    It would be useful to be able to filter Zones on the Dashboards, so a screen can be placed near a sign-in point and only show staff/contractors signed into that Zone, not a whole site.

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Reporting and Dashboards  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    HI Paul,

    Thanks for this. We will open this up for votes and review this along with other planned dashboard improvements in the future.

    Regards

    Karl

11. batchprint

    Can you make is possible to batchprint pre-registered visitors badge passes? Add it like a feature to activate so its not on as default. We have a customer that print up to 100 passes at the time and they dont like to manually click out every pass.

    best regards
    Andreas

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Badge Printing  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Gathering Requirements  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Andreas,

    Thanks for your suggestion. We can see how being able to print visitor passes in bulk for a large event would save a lot of time. We will investigate this and add it to our roadmap.

    Thanks

    Karl

12. Alcolizer randomisation

    We already have an integration fro Alcolizer, I have asked multiple times over the past 6 years to allow randomisation to apply. Currently we can only breath test every person, customers are asking for and some of our competitors already have the ability to randomize who needs to complete a breath test. The ability for the customer to set some rules like every contractor must do 3 breath tests a year or 45% of contractors and 20% of employees must complete a breath test in a 12 month period.

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Integrations and API  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Peter,

    Thank you for your feedback. We will leave this open to determine community interest and feedback and consider it in our future roadmap planning.

    Thanks

    Karl

13. Expected arrival function for offsite employees at appointments

    I want Team Leaders to be able to check if an employee has completed an appointment offsite in the time expected. e.g. other employee tracking apps allow the employee to load expected time at appointment offsite, if they don't check in by x time their team leader gets a prompt to check in. The team leader will need to be different for employees in different teams. It needs to work offsite- e.g. bob goes to see client offsite at 4pm, expected to finish at 5pm, he goes straight home after. Team leader gets a prompt to check in at 5.15 that he is safe.

    I want Team Leaders to be able to check if an employee has completed an appointment offsite in the time expected. e.g. other employee tracking apps allow the employee to load expected time at appointment offsite, if they don't check in by x time their team leader gets a prompt to check in. The team leader will need to be different for employees in different teams. It needs to work offsite- e.g. bob goes to see client offsite at 4pm, expected to finish at 5pm, he goes straight home after. Team leader gets a prompt to check in at 5.15… more

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Mobile Apps  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    HI Alison,

    We have a scheduled roadmap item for later in 2025 to implement safety check-ins for employees and contractors. We will take your suggestion into consideration and open this up for further votes.

    Thanks

    Karl

14. Mobile SOS choose who receives for different employees

    If a staff member uses the SOS on their mobile their message should go to their team leader but at the moment I can only choose generic people to respond regardless of who presses SOS. I would like to be able to choose who gets it- as well as require at least 1 or 2 people who always get it.

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Mobile Apps  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Alison,

    Thanks for your feedback.

    We want to ensure that an SOS message is always seen, which is why they have been developed to go to all SOS responders at a location. We will open this request up for voting & feedback from the wider community.

    Thanks

    Karl

15. Instant messages have SMS delivery option even if using mobile app

    I want to send instant messages as a text message if needed to all employees. If something is an emergency staff will see it more readily if it comes through as a text message rather than an app notification. I want to choose if it goes as an SMS to all (e.g. an emergency notice) or app notification (non urgent message)

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Employees  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Alison, thank you for your suggestion. We will open this this up for voting and feedback.

    Thanks

    Karl

16. Implement so you can see who are signed in on onlocation mobile app

    Make it possible to see who is signed in on the onlocation mobile app. Do it as an administrator feature

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    1 comment  ·  Mobile Apps  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    In Development  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Andreas,

    I am pleased to tell you that this feature is in development and will be released very soon. Employees with the Sign in/out manager and/or Reports Manager user roles will have access to a new area called 'On-Site Insights' where they can look up who is currently signed in at their locations. Stay tuned for future updates.

    Regards

    Karl

17. Consistent formats in questionaires across all OnLocation Platforms

    Question asked are inconsistent in their formatting across browser and mobile app. For example, question for expected duration on site from kiosk/QR code is asking for duration in minutes whereas in the mobile application is asking 24h time.

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Mobile Apps  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Isabelle,

    Thanks for your feedback. We will open this up for community comments and set the status to 'Ready for Votes'.

    Thanks

    Karl

18. Show all questions in one screen on kiosk

    Would it be possible to achieve the view on the Kiosks where all questions within the questionnaire are displayed on one screen, rather than one question per one screen (as it is when using Sign in/out Manager)?

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Visitors  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Martyna,

    What device are you using for your kiosk?

    Showing sign-in questions all in one screen is available as a setting for PC kiosks. Due to the size of the screen and need for touch controls it is not currently supported on iPad kiosks. I will leave this open for votes as we gather requirements for future kiosk improvements.

19. Add more columns to the contracts report

    We use the value field within the Contracts for an organization. This field is not available within the report. This is the only field that is not available. It would be great if this could be added. Our finance team would find this very beneficial.

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Contractors  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Graeme,

    Thanks for your suggestion. We will open this up for votes from the wider community.

    Regards

    Karl

20. MFA for Admins

    For added security, MFA(text/email/app) should be added for those that has Admin Role or Owner of the system even without enabling Single sign-on with SAML.

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  User Roles  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Gathering Requirements  ·  AdminDWB (VP Product APAC Occupier, MRI Software) responded

    Hello Reinel, MFA is coming and on the roadmap. We anticipate this being available either Q4 2024 or early 2025.