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207 results found

  1. The Induction Kiosk poster with a QR code to complete the induction is great. However, at the moment new contractors who have a pending status cannot log in using the poster. It would be great if contractors with a pending status could sign in using the induction poster, complete the induction and then have the status update to active.

    5 votes

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    0 comments  ·  Inductions  ·  Admin →
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    Ready for Votes  ·  anonymous responded

    Hi Jasmine,

    Thanks for the suggestion.

    We will open this up for votes as it would be a significant change to the logic around how Contractors statuses work.

    In the mean-time - if you use the 'Deny Access When - expires' setting for your induction courses then Contractors who arrive on site will not be able to sign in until then have completed the induction. That way you can set the status of any contractors who are ready to come on site to 'active' as soon as their profiles are complete and your are ready for them to begin work.

    Thanks

    Karl

  2. API insurance update required - Policy Type and Polcies Registered

    Hi Team

    As we have more customers doing more integrations, we require more access to data through the API

    OnLocation API does not support reading the Contractor Insurance settings, which is a significant issue.

    Can we please ask for the inclusion of the following through the API
    Insurance Policy Types, including audience and Insurance Policies Registered

    5 votes

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  3. Our business, and many others, operate 24 hours a day with Contractors who are signed in at various hours.

    It would be great if the automated sign out function could exclude individual contractor names (or all names under that Contractor business) from being signed out at the defined time.

    For example, cleaners often work at night, which is when the automated sign out process runs. If we turn off the automation to accommodate this, if a contractor forgets to sign out, they will be forever in the system and this could become problematic over time - especially if there is…

    5 votes

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    Hi Chris,

    Thanks for your suggestion. Adding exclusions for contractor members and organizations to the automation and occupancy settings would make the platform more flexible. We will investigate and add it to our roadmap.

    Thanks

    Karl

  4. We currently spend a lot of time manually processing contractor induction requests - contractor members will email us to request an induction, we clarify and then enter their info, and send them the relevant induction.

    A time-saving measure would be to add a form to our company website where contractor members can add and submit their own information, this links to and adds their info to On Location, and their induction is automatically sent.

    I realise that there are some intricacies to this around data management e.g. any new contractor organisation not already in On Location will still require manual…

    5 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  5. Would be nice to have an additional interface to verify people rapidly during an evac. Like one of the in/out kiosk but with a quick "verify" when you scan a card (We use rfid reader and all our mill employee have their card on them)

    5 votes

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  6. Our business operates 24 hours per day, 7 days per week, on 12 hour shifts. Our night shift crosses over the midnight mark, from one day into the next day. The current automation and occupancy settings do not fit the operating parameters of our business operations.
    Could we please have an automatic sign out setting, that was based upon the number of hours, not a specific time of day.

    5 votes

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  7. It would be beneficial to be able to create and print reports, for particular sites or inductions, especially for ones that have not passed inductions.

    5 votes

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  8. Many customers use Google Workspace in place of Microsoft. These customers are asking for Google Workspace integration, like we have with Azure. The Google Workspace integration will update employees in OnLocation like Azure and also integrate Google Calendar. It will be interesting to see how many people out there are using Google Workspace and OnLocation.

    4 votes

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  9. Bulk Email Reminder Function for Contractor Compliance Renewals:

    We recommend implementing a bulk email reminder function that sends compliance renewal notifications to both the designated portal owner and the contractor's primary business email address. This will address a common industry issue where portal owners leave an organisation or fail to action renewal requests, resulting in expired insurances and certifications. By notifying multiple contacts within the contractor's business, compliance risks are reduced, renewal response rates improve, and contractor records remain current with less administrative intervention.

    Business Need
    A common issue across contractor management portals is that compliance documents (insurances, licences, certifications,…

    4 votes

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  10. Meridian Energy Limited | 328

    Requested Enhancement:
    Introduce a configurable automation feature that allows contractor Status to be automatically updated when they have not signed into a site over a 12-month period.

    Suggested Functionality:
    Automatic status change to Inactive

    4 votes

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    1 comment  ·  Contractors  ·  Admin →
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    Ready for Votes  ·  anonymous responded

    Thanks Jonna,

    We will discuss this internally and open the request up for votes in the mean-time.

    Regards

    Karl

  11. We use WhosOnLocation and OnEvac at a school.
    At present we can't use the OnEvac system to do Shelter In Place/Lockdown notifications to employees or guest on site. But it would be extremely useful if we could.

    We don't want to give guests or employees instructions to evacuate buildings when they should be finding a safe spot to conceal themselves away until an all clear is given to come out.

    4 votes

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    Thanks for your suggestion.

    We agree that supporting a wider variety of emergency situations is critical.

    We have a project in our roadmap to create 'incident management templates' which will allow you to create and trigger pre-configured emergency notifications with a customizable audience.

    I will keep you updated on the status of this project.

    Regards

    Karl

  12. Have different certification notification periods per certification - currently can only have one setting across all certificates

    4 votes

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    Ready for Votes  ·  anonymous responded

    Hi Lenore,

    Thanks for your idea. We will open this up to the wider community for voting.

    Thanks

    Karl

  13. We have multiple groups in our business and each of the groups have multiple locations. Currently you are not able to select all (or multiple) locations in a group when running a people presence report. If this function could be added it would be easier than running multiple reports.

    4 votes

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    Ready for Votes  ·  anonymous responded

    HI Vicki,

    Thanks for your feedback. We will take this into consideration when planning future reporting improvements and open this up for votes form the community.

    Regards

    Karl

  14. Have an expiry period on a certification itself, much like inductions. E.g. First Aid cert entered in the Cert manager is given an validity period of 1yr. So any first aid certs uploaded for people automatically alert based on ValidFrom date entered. I know there's the ValidTo date on each uploaded cert, but this is pretty error prone and it would be a good reference for people to know that the cert is only valid in our eyes for 1year before they need to renew.

    4 votes

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  15. Currently, Global Roamers receive a message when a Panic Alarm is triggered at a location they are set as Global Romer for. The customer would like the option to turn off Global Roamers receiving notification when a Panic Alarm is triggered.

    4 votes

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  16. When Pre-Registering a Visitor and sending a Questionnaire with Custom Questions that require a Signature. A Host should be able to receive the signed document and acknowledgement by email before the Visitor Signs in. This would be an integral asset for Businesses that require forms to be signed befoer coming on site. The workflow would be as followed:

    1. A Host invites a visitor (Pre-Registers them) and they receive our NDA and a Health & Safety Questionnaire in advance by email.
    2. The visitor signs the NDA and completes the Questionnaire in advance, and we receive this data back before they arrive…
    4 votes

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    Assessing  ·  1 comment  ·  Visitors  ·  Admin →
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  17. Have a trigger where if there is no contractor certification on file it flags

    4 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  18. Add prebuilt integration for Gallagher Access Control systems with ability to push inductions and certifications data. This would allow us to automatically disable access when inductions or certifications expire.

    4 votes

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  19. Would like to ability to create custom forms under Contractor Management so work permits could be sent and completed digitally and automatically saved under a contractors profile.

    4 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  20. When using the OnEvac app, I have found that the People Verified Safe graph is calculating all people in the selected zone, even when the Event is selected for Employees On Site Only.

    As we have shift workers, we will always select Employees On Site Only, so this calculation will always calculate incorrectly. Surely this calculation should not be including people who are not currently on site? That's not logical.

    4 votes

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