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95 results found

  1. When a contractor signs in to a center the system only asks for a full name and we have multiple contractors with the same name, job title, and organization details. And with just the full name of the contractors anyone can sign in to a center which is a huge vulnerability in security and we had an issue of that kind. It would be really helpful if you could implement or introduce an additional security field like pin/MFA/auth.

    3 votes

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  2. We have keys and passes that we sign out and in to contractors. We need an audit trail against a sign in to show assets going out and coming back. Would be great if you could have a tab that links to assets and lets a user assign out and check back in an asset or assets.

    3 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  3. Currently, Global Roamers receive a message when a Panic Alarm is triggered at a location they are set as Global Romer for. The customer would like the option to turn off Global Roamers receiving notification when a Panic Alarm is triggered.

    2 votes

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  4. Panic Alarm trigger
    Many customers have asked for a trigger on evacuation, and Panic Alarm where a trigger will fire on Evacuation created or Panic Alarm triggered allowing an email or webhook to be sent to access control solutions and other 3rd party solutions

    2 votes

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  5. We have a trigger to not allow employees to sign in if the induction training is incomplete. But the trigger does not pop up until the employee goes through the whole sign in process and answers about 10 questions. It would save a lot of time if the trigger popped up on the screen right after the employee searched for their name. This would also be helpful for contractors as well.

    2 votes

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  6. When you currently edit members in a specific organization and go back to the organization, it jumps back to members. It would be nice for the system to stay in the organization you selected to save time instead of having to go back to the organization tab, scroll back to the organization, go back to the members, then find the next member.

    2 votes

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  7. Amend the Evacuation text to mention the created zone because some staff members consistently move around the site such as the yard team and maintenance team, meaning they could be in any zone. Therefore, when I create an event, I always include these individuals. It would be beneficial for them to know the specific zone we are evacuating. If they are not in that zone at that moment, they do not need to evacuate.

    2 votes

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  8. To have the ability to change the font size and the layout placement (left, centre, right alignment) for the sign in/out kiosk front page, for the organisation and instruction/information fields.

    2 votes

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  9. Visitors/contractors get the visitor pass on their phone. Would one option be having the QR code on the tablet which they scan, fill in data on their phone then that pass stays on their phone.

    2 votes

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  10. Ability to push visitor or contractor (member) photo image into the profile of the visitor or member through the API. Currently, we can do this with employees, we need the same functionality to add the photo through API for visitors and members.

    2 votes

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  11. Send notifications to hosts via Microsoft Teams.
    This would notify people on their phones who aren't at their computers also.

    2 votes

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    Ready for Votes  ·  1 comment  ·  Visitors  ·  Admin →
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  12. Please allow us to chose which data fields are pulled into reports through a "custom favourites" feature.

    E.g. being able to unselect fields like "Organization" or "Course Learners" and replace them with other data fields like "Employer'.

    These filter selections should have the ability to be saved as "favourites" and nameable for users to construct their own customised reporting suited for business need.

    2 votes

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  13. When a visitor, contractor or employee signs in and a message is sent to an employee host the host can deny access stopping the person being signed in. This is a situation where an employee or contractor may have been fired yesterday, they are not yet on the watchlist and the host can still action "deny access" if the person signs in as a visitor, contractor, or employee and the host is selected and a message is sent to the host.

    2 votes

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    Assessing  ·  1 comment  ·  Visitors  ·  Admin →
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  14. Pre-built contractor questionnaires to choose from and customize. It would be really helpful to see some of the ways to structure the sign-in process for contractors. This could also be a good idea for the community portal where other users can share how they are integrating their contractors, what questions they are asking, and how they are storing and managing required documents. It would be interesting to see the best way to ask for pre-job and post-job documents and any permits requested to go paperless.

    2 votes

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  15. When reporting you can select more than 1 type of person ie. report on visitors and contractor and/or employees at the one time. Preferably a tick box or select all

    2 votes

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  16. Insurance Report - view column sort order: When try to setup an Insurance report layout to save as a view

    • The view order want to have Organization in the 1st column, then Org status, then Type, as per the screenshot of the excel layout
    • However, when tick Type, it always moves it to Column 1 ?
    • How can I get it to be defined in column 3

    Feedback from support is, this cannot be done as this is hard coded in the software.

    Request is to remove the hard coded column settings and allow flexibility of column…

    2 votes

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  17. When an employee signs it at a Kiosk, it does not search active directory employee listing after 3 characters as it does when selecting Host. Please add this functionality.

    2 votes

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  18. I have noticed the new evacuation report available from the Sign In/Out Manager page.

    If this could be configurable for sorting and filtering.

    OnEvac uses zones to group the employees, if the report could sort and page break with the same groups. that would be great!

    2 votes

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  19. Add a counter to each badge print and display it near the “Print pass” button on signout. This will help recognize individuals who abuse reprints

    2 votes

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    Assessing  ·  1 comment  ·  Badge Printing  ·  Admin →
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  20. Focus on translations of Contractors Portal. Not having the Contractor portal on local languages does not help to gain traction on adoption of the portal for contractors.

    2 votes

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