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27 results found

  1. It would be so helpful to add additional email addresses to "Send to this non-employee" for 'Notify the following people within our organization when insurance policies are due to expire' e.g. we have the email address of the direct contact at the Contractor company, however we would like to add the Contractors office/admin account to this field also, e.g employee.name@theirbusiness.com and office@theirbusiness.com to both be within this field.

    Same thing for the field on the same page, underneath within 'Nominate an internal email address where people must send the updates Insurance Policy Details to'. As our location in Sydney is…

    3 votes

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    3 comments  ·  Contractors  ·  Admin →
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  2. Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?

    1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.

    2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.

    5 votes

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    0 comments  ·  Contractors  ·  Admin →
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  3. Hi Team,

    We have a customer who would like to suggest an enhancement to the Contractor sign-in process, aiming for the same level of flexibility currently available to Visitors.

    Current Limitation:
    In the current system, Contractors must be pre-associated with an existing organization in OnLocation before they can sign in and proceed to answer any basic or custom questions. This requires either:

    Adding the contractor to an existing organization, or

    Creating a new organization first, then linking the contractor.

    Suggested Enhancement:
    The customer would like the Contractor sign-in flow to function like the Visitor flow. Specifically, they’d like contractors to…

    1 vote

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    1 comment  ·  Contractors  ·  Admin →
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  4. It would be great if a contractor tried to sign in as a visitor if the system could cross check their name and company against the registered contractors and if it was a close match a pop up came up saying something like "We noticed you might be a contractor, would you like to sign in as a contractor instead?" Would save me time hassling contractors to sign in as contractors not visitors

    2 votes

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    0 comments  ·  Contractors  ·  Admin →
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  5. It would be useful if new contractors could self-register on the kiosk when they arrive at our location for the first time. This will speed up the onboarding process and cut down on admin.

    28 votes

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    4 comments  ·  Contractors  ·  Admin →
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  6. Would like to ability to create custom forms under Contractor Management so work permits could be sent and completed digitally and automatically saved under a contractors profile.

    4 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  7. Add an option to assign contractor tokens from the contractor manager view. i.e. add a button in "run an action" to assign Tokens to more than one contractor without using excel batch.

    2 votes

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    1 comment  ·  Contractors  ·  Admin →
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  8. We use the value field within the Contracts for an organization. This field is not available within the report. This is the only field that is not available. It would be great if this could be added. Our finance team would find this very beneficial.

    2 votes

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    0 comments  ·  Contractors  ·  Admin →
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  9. The ability to pre-register contractors, we have the ability for pre-registering visitors, but it doesn't include contractors. This functionality would be a valuable improvement - it will give
    Improved security: We would be able to track who is expected to attend the site, which would help to improve security.
    The ability to confirm all requirements Insurances, Inductions etc are up to date BEFORE they attend site & are denied entry causing reactionary work

    18 votes

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  10. During the Contractor sign-in process, we use triggers to deny access due to the Induction not being completed, expired, or failed.
    Could we please have the same trigger also send the correct induction link to the contractor via email or text?
    I suggest adding the induction link to the ‘Matcher Person’ Placeholder on the Trigger.

    7 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  11. Have a trigger where if there is no contractor certification on file it flags

    2 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  12. When you currently edit members in a specific organization and go back to the organization, it jumps back to members. It would be nice for the system to stay in the organization you selected to save time instead of having to go back to the organization tab, scroll back to the organization, go back to the members, then find the next member.

    3 votes

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  13. We use “insurance” under Service Providers to store not only the insurances the providers should have contracted in order to work with us, but also to register other legal documents required by law when doing business with us. This information are company (not individual) certifications. Some examples: A legal certification of a company to do high rise window cleaning or a lega certification of a heat generators maintenance company to perform works on this kind of equipment, etc. My suggestion, is to extend/modify the concept of Insurance not only to insurances policy but also to other “company qualifications”, or more…

    9 votes

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  14. When in a contractor profile, you can view the members with one click, and then click on a desired member to view their profile. It would be great if you could do this moving the opposite way as well. So that when you are in a member's profile, you click to see the organisation and then click on that to view the profile, instead of having to go back to the organisations list and searching for it.

    7 votes

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  15. We currently spend a lot of time manually processing contractor induction requests - contractor members will email us to request an induction, we clarify and then enter their info, and send them the relevant induction.

    A time-saving measure would be to add a form to our company website where contractor members can add and submit their own information, this links to and adds their info to On Location, and their induction is automatically sent.

    I realise that there are some intricacies to this around data management e.g. any new contractor organisation not already in On Location will still require manual…

    4 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  16. When creating a new contractor employee, entering a name show “Possible existing service provider names” matching the entered text. When hoover over one of the possible names, show more info (at least, the organization he/she belongs to).

    6 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  17. We have keys and passes that we sign out and in to contractors. We need an audit trail against a sign in to show assets going out and coming back. Would be great if you could have a tab that links to assets and lets a user assign out and check back in an asset or assets.

    4 votes

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    Assessing  ·  2 comments  ·  Contractors  ·  Admin →
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  18. Notification of certifications expirations can be sent by email to service providers employees. But usually we don’t have an email address on record for all service provider employees, so, we want to suggest the option to send the expiration notice by SMS.

    5 votes

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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  19. When a contractor signs in to a center the system only asks for a full name and we have multiple contractors with the same name, job title, and organization details. And with just the full name of the contractors anyone can sign in to a center which is a huge vulnerability in security and we had an issue of that kind. It would be really helpful if you could implement or introduce an additional security field like pin/MFA/auth.

    4 votes

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  20. Two parts to this idea:

    First - Allow individual Members of Organizations to have associated 'Organization Owners' like the Organization is able to.

    Second - Allow 'Organization Owners' to be an option for who to notify when Contractor signs in without specifying a Host.

    1 vote

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    Assessing  ·  1 comment  ·  Contractors  ·  Admin →
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