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76 results found

  1. Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?

    1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.

    2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.

    8 votes

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  2. More and more work is being completed with the API, This request is to ask for the API to include Triggers. With the ability to access triggers and trigger ID and name of the trigger we will be able to assist more customers, particularly those customers that have 20 to 30 triggers per location across 50 plus locations.

    This request is to make Triggers available through the API

    10 votes

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    Hi Peter,

    Improving our API is a priority for us. We will add block out space in the roadmap and reach out to you and your team to discuss requirements once we begin scoping.

    Thanks

    Karl

  3. The option to make an ex employee inactive. Currently the only option is to delete them, once an employee is deleted all Reporting history searches for this person gaining access to the site is removed as well as any history of their qualifications and editing history.

    5 votes

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    0 comments  ·  Employees  ·  Admin →
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  4. The Induction Kiosk poster with a QR code to complete the induction is great. However, at the moment new contractors who have a pending status cannot log in using the poster. It would be great if contractors with a pending status could sign in using the induction poster, complete the induction and then have the status update to active.

    2 votes

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    0 comments  ·  Inductions  ·  Admin →
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    Hi Jasmine,

    Thanks for the suggestion.

    We will open this up for votes as it would be a significant change to the logic around how Contractors statuses work.

    In the mean-time - if you use the 'Deny Access When - expires' setting for your induction courses then Contractors who arrive on site will not be able to sign in until then have completed the induction. That way you can set the status of any contractors who are ready to come on site to 'active' as soon as their profiles are complete and your are ready for them to begin work.

    Thanks

    Karl

  5. Create a new trigger rule that can detect if a contractor organization has no contract on file.

    Current triggers only work if an organization has a contract - we need to deny access if there is no contract or if all contracts are expired/not valid/not active/etc.

    It might also make sense to add contract "types", so that be used by a trigger as well. For example, if no "Contract Type A" exists or is expired, deny entry and send an email.

    3 votes

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  6. It would be useful to be able to filter Zones on the Dashboards, so a screen can be placed near a sign-in point and only show staff/contractors signed into that Zone, not a whole site.

    1 vote

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  7. I'm really struggling to use the current tool for building inductions. It's difficult to resize images without them disappearing altogether; difficult to move blocks around - sometimes the "drop" highlight comes up, sometimes it doesn't. I've tried on different PCs but the tool behaves in the same way regardless. It's hard to get my induction to look professional with such a finicky tool. I'm surprised there are no other suggestions for a revamped tool in here.

    2 votes

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    0 comments  ·  Inductions  ·  Admin →
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    Hi Rebecca,

    Thanks for your feedback. We have had a number of requests to improve the induction builder. We'll open this up to votes from the wider community and to gather feedback on potential improvements.

    Regards

    Karl

  8. Would be beneficial for registering visitors and scanning their license in an all in one app. As of now you have to register the visitor on either the web browser/app, then open the OnScan app to scan the ID. Having it built into the OnScan app to register and scan ID will increase efficiency, especially when registering truck drivers with a tablet.

    1 vote

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    0 comments  ·  Mobile Apps  ·  Admin →
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  9. We have multiple groups in our business and each of the groups have multiple locations. Currently you are not able to select all (or multiple) locations in a group when running a people presence report. If this function could be added it would be easier than running multiple reports.

    4 votes

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  10. Have different certification notification periods per certification - currently can only have one setting across all certificates

    2 votes

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  11. To improve sign in speed / optimisation, it would be really helpful to have a keyboard button for ".com", when entering in the visitors email address.

    2 votes

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    3 comments  ·  Visitors  ·  Admin →
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    Hi Steve,


    Thank you for adding your idea.


    Could you please let us know what kind of Kiosks devices you are using for sign-in e.g., touch screen PC, iPad etc.


    In the meantime we will be opening this for wider community Voting.


    Regards,

    Vindya

  12. Sign in/out method notification. To be able to alert the host what method the visitor used to sign in/out. As we have a high volume of visitors for security reasons to know who has to be signed out manually.

    1 vote

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    0 comments  ·  Visitors  ·  Admin →
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    Hi Ayesha,

    Thanks for your input. We will open this up to the community for votes. In the meantime, I would like to share a suggestion. If you enable the 'Zone Selection' basic question for visitors and tick 'host notification' then the visitor arrival notification should include the name of the access point the visitor signed in through. If your kiosks each use a different access point you will know exactly which one they used. Hope that helps.

    Thanks

    Karl

  13. We already have an integration fro Alcolizer, I have asked multiple times over the past 6 years to allow randomisation to apply. Currently we can only breath test every person, customers are asking for and some of our competitors already have the ability to randomize who needs to complete a breath test. The ability for the customer to set some rules like every contractor must do 3 breath tests a year or 45% of contractors and 20% of employees must complete a breath test in a 12 month period.

    2 votes

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  14. If a staff member uses the SOS on their mobile their message should go to their team leader but at the moment I can only choose generic people to respond regardless of who presses SOS. I would like to be able to choose who gets it- as well as require at least 1 or 2 people who always get it.

    2 votes

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    0 comments  ·  Mobile Apps  ·  Admin →
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    Hi Alison,

    Thanks for your feedback.

    We want to ensure that an SOS message is always seen, which is why they have been developed to go to all SOS responders at a location. We will open this request up for voting & feedback from the wider community.

    Thanks

    Karl

  15. I want to send instant messages as a text message if needed to all employees. If something is an emergency staff will see it more readily if it comes through as a text message rather than an app notification. I want to choose if it goes as an SMS to all (e.g. an emergency notice) or app notification (non urgent message)

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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  16. Onpass customization
    We would love it if the order of the Onpass invitation could be changed so that the QR code appears at the top. That way, users can quickly log in from their phones. We hope you will consider this possibility.

    2 votes

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    0 comments  ·  Visitors  ·  Admin →
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    Thank you Henrik for you submission. This is a great idea and would certainly streamline sign-in for OnPass Users. We will add this to our roadmap as its a simple design change however we will also leave it open for votes to ascertain priority as we do have a full roadmap until end of Q1, 2025.

  17. This will allow visitors to complete any site required training before arriving on site. Also have retraining (expiration) date so that they can retake it annually.

    7 votes

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    Ready for Votes  ·  1 comment  ·  Visitors  ·  Admin →
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  18. Question asked are inconsistent in their formatting across browser and mobile app. For example, question for expected duration on site from kiosk/QR code is asking for duration in minutes whereas in the mobile application is asking 24h time.

    2 votes

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    0 comments  ·  Mobile Apps  ·  Admin →
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  19. Ability to adjust the font size and boldness, center and adjust where photo and QR codes sit and their size.

    2 votes

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  20. Have an expiry period on a certification itself, much like inductions. E.g. First Aid cert entered in the Cert manager is given an validity period of 1yr. So any first aid certs uploaded for people automatically alert based on ValidFrom date entered. I know there's the ValidTo date on each uploaded cert, but this is pretty error prone and it would be a good reference for people to know that the cert is only valid in our eyes for 1year before they need to renew.

    1 vote

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