108 results found
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Configurable dashboards
The ability to configure our own dashboards so that it shows one screen that displays everyone on site without the dashboard scrolling at all, and ability to configure it so that we can show the information we want.
4 votesHi Olivia,
thanks for your suggestion.
Improvements to dashboards are on our roadmap for 2026 so we will take this into consideration and leave it open for votes in the meanwhile.
Thanks
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Induction Records via Mobile App
The ability to search if a contractor worker has completed an induction while onsite (non office location). Using the mobile app to create a searchable option to check induction records for workers. Used during an audit or spot check.
3 votesThanks for your suggestion. We are planning on rolling out reporting features in OnLocation Mobile over the coming year. We will review this and leave it open for votes form the community.
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Optional “Getting Started” Video for Induction Kiosk + Editable Completion Message for All Induction Courses
Customers are requesting more control over the induction experience. Two enhancements are proposed:
Making the “Getting Started” tutorial video optional (Induction Kiosk only).
Allowing the completion message to be editable for all induction courses, regardless of whether they are completed on the Kiosk or online.
Current Behaviour
A. Induction Kiosk Only
Before an induction begins, users must go through three mandatory steps:a.1. Check your Profile
b.2. Check your Organization
c.3. Getting Started Video – “Learn how it works”
c.4. The video step cannot be disabled.B. All Induction Completion Flows (Kiosk + Online)
Once a user completes an induction…
5 votes -
Flexibility to send induction links through whatsapp App and push notification
The higher use of the SMS feature is for sending inductions links to contractors, most of the peoples uses social networks instead of email, as the most of them would not review their email, our customers uses SMS to share the inductions links; WhatsApp would be an excellent option to receive inductions links.
2 votesThanks for your suggestion. We are hoping to roll out wider support for push notifications in the future. In the mean-time we will leave this open for votes.
Thanks
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watchlist for Contractors to stop contractors signing in as visitors
Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?
1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.
2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.
17 votes -
Automatic Sign In and Out Options
Hello Team,
We are an educational institution and during term break we don't have our teaching staff onsite unless they are coming for something specific. Is there a way that Automatic sign in and out options can be paused for sometime rather than deleting them. Depending on the staff profile, we have conditions applied to the automatic sign and out and it would be good if we can put a pause to them.
Kind Regards,
Nancy1 vote -
Retroactively Sign In a Visitor
On several occasions, we have visitors/contractors who came onsite but didn't sign-in or forgot to do so, for whatever reason and was let in by staff.
It wasn't good. It will be great if the onLocation system allow us to retroactively sign these people in after they have already here or have left site, if we know their details. This will allow us to at least have records of their present for future reference. Thanks.2 votes -
Triggers Settings
In Triggers, we use this to send text messages to people who are still signed in. At one site, we have multiple zones, one of which is a Hostel that people stay at over night. It would be good to have more configuration options for the Triggers so that we can configure it to only send text messages to those outside of this zone.
1 voteHi Olivia,
Thanks for your feedback, I take it you are currently using the 'Time - triggered at a specific time' trigger?
That does not currently support zone based trigger rules, and we will consider implementing this.
In the mean-time as a workaround you could use the Visitor/Employee/Contractor overdue trigger set to fire at a time elapsed after sign in e.g 12 hours. The overdue trigger does currently support specifying a zone in the trigger rules.
Thanks
Karl
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SOS more functionality for responders
When a SOS alert is activated and lets say we have 3 set responders it would be good to see that someone has responded so the other 2 don't keep trying to reach out and that a responder is then allocated that Alert and can deactivate it.
At the moment you have no record or who responded to the alert at all.
Would also be good to see communication within an app between SOS alert activator and responders - similar to what is available within the OnEvac App6 votesThanks for your feedback.
We will bring this to the development team to investigate how we can improve our SOS feature. We treat an SOS as an emergency where it is preferable to double-handle, but empowering SOS responders to mark the incident as resolved, and improving reporting on SOS events are great suggestions.
Thanks
Karl
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Exclude Off-Site Employees from OnEvac Completion Percentage
Description: 06718300
When creating an OnEvac event in the EVAC mobile app and selecting “On-site employees only” for SMS Verification, off-site employees are still included in the completion calculation. This causes reports to display incomplete or misleading percentages, even when all onsite employees and zones are verified.Problem to Solve:
Currently, the only workaround is to manually verify off-site employees to reach 100 percent. For sites with multiple shifts and large employee numbers, this process is time-consuming and impractical during real emergencies. Customers need an automatic way to exclude off-site employees from the completion status so the percentage reflects only…4 votesThanks for your suggestion,
The reason we notify all employees of an evacuation rather than just those marked 'on-site' is because often there is not perfect compliance - an employee may have forgotten to sign-in, or have signed-out but but not yet left the premises. However we agree that counting off site employees towards the total safe/not safe percentage can cause confusion. We will investigate further and open this up for votes.
Thanks
Karl
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Contractor Portal 2FA for Third parties
When providing access to the Contractor Portal to third party users, it would be helpful to be able to enable a 2FA for additional security such as sms or email verification code alongside the password.
2 votes -
Multi-Column Sorting in People Presence Report
Current Behavior:
The PPR currently supports sorting by a single field only (e.g., Department or Full Name).
When a user sorts Department A–Z, the Full Name order becomes randomized or is not retained.
This behavior was confirmed as the intended functionality based on the 10/7/2025 release review — no changes were made to sorting logic at that time.
Requested Enhancement:
Add support for multi-level sorting in the People Presence Report.
Example use case:
User first sorts Department A–Z.
Then sorts Full Name A–Z within each department group.
Ideally, the UI would display a sort order indicator (e.g., “Primary sort: Department…
3 votes -
Ability to have a personal email address for employees
We have employees who dont have a work email address and want them to be able to complete elearning induction. Being able to select an alternate email would be really useful in much the same way as members.
1 vote -
Limit visitor host selection to employees onsite at the selected location
Description:
Large organisations often have employees with the same first name or full name, as well as many global roaming employees. Currently, visitors can select hosts who are not physically working at the site they are visiting, which can lead to incorrect host selection and access issues.Although adding job titles or other profile details can help differentiate employees, there are rare scenarios where two employees may share the same name and job title at the same location. In these cases, visitors may still accidentally select the wrong host.
Problem:
Visitors may accidentally select a random employee with a similar…1 vote -
Add default certifications to induction invitations
It would be valuable to be able to request default certifications be added directly to inductions. Eg, At a school where all contractors and volunteers require a Working with Children check.
2 votesHi Matthew,
Thanks for your suggestion. We will open this up to votes and are planning a block of work on pre-authorizing contractors later this year.
In the mean-time, did you know you can create a custom questionnaire that allows contractors to upload certification details when they sign in at a kiosk? Here is the helpdesk article: https://helpdesk.whosonlocation.com/hc/en-us/articles/7015216918297-Ask-employees-to-provide-certification-details-during-sign-in
Regards
Karl
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Enable Silent Printing (Edge Browser)
Currently, OnSite kiosks using Brother label printers on Microsoft Edge require manual confirmation for every print job. This slows down visitor and contractor processing, particularly in high-traffic environments, and creates inefficiencies for staff managing inductions or check-ins.
Introducing a “Silent Printing” feature for Edge, allowing print jobs to be automatically processed without manual intervention. This feature could be configurable per kiosk or globally for a location.
Benefits:
Operational Efficiency: Streamlines check-ins and inductions, reducing time per visitor.
Cost Savings: Less staff time spent monitoring or confirming print jobs if client prefers Edge.
Scalability: Supports high-volume locations with multiple kiosks without…
2 votes -
Report to See When a Contractor Organization Was Last On Site
Customers would like the ability to report on the most recent onsite activity at the organization level, not just by individual contractor records.
Current Limitation:
The People Presence Report can show the last sign-ins per individual, but there is no automated or direct way to determine the last activity date for a contractor organization as a whole.Why This Matters (Customer Value):
Many organizations manage contractor relationships at the company level rather than individual worker level. The ability to track an organization’s most recent onsite activity would support:Contractor compliance monitoring (e.g., “Which approved vendors are still active?”)
Contract review…
2 votes -
New/better platform for building inductions
I'm really struggling to use the current tool for building inductions. It's difficult to resize images without them disappearing altogether; difficult to move blocks around - sometimes the "drop" highlight comes up, sometimes it doesn't. I've tried on different PCs but the tool behaves in the same way regardless. It's hard to get my induction to look professional with such a finicky tool. I'm surprised there are no other suggestions for a revamped tool in here.
12 votesHi Rebecca,
Thanks for your feedback. We have had a number of requests to improve the induction builder. We'll open this up to votes from the wider community and to gather feedback on potential improvements.
Regards
Karl
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Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
Hi Team
I have this request for deeper control from Matthew at Cummins. Could you consider the ability to turn on or off the ability for a Limited Certification Manager to add new certificates, as we have customers that use this feature, and giving the ability to turn on or off the option will give total control to the customer.
Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
2 votes -
Ability to Export or Print a List of Triggers Per Location
Description / Problem Statement:
Customers managing a large number of sites often configure multiple triggers per location. At present, there is no way to generate, export, or print a consolidated list of triggers for each site. This makes it difficult for administrators to audit configurations, perform internal reviews, support compliance requirements, or share trigger setups with internal stakeholders who do not have direct access to the OnLocation platform.Current Limitation:
Triggers can only be viewed individually within each site in the UI. There is no reporting, export, or print functionality that provides a site-level or organisation-level overview of all configured…1 vote
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