97 results found
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Flexibility to send induction links through whatsapp App and push notification
The higher use of the SMS feature is for sending inductions links to contractors, most of the peoples uses social networks instead of email, as the most of them would not review their email, our customers uses SMS to share the inductions links; WhatsApp would be an excellent option to receive inductions links.
2 votesThanks for your suggestion. We are hoping to roll out wider support for push notifications in the future. In the mean-time we will leave this open for votes.
Thanks
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Induction Records via Mobile App
The ability to search if a contractor worker has completed an induction while onsite (non office location). Using the mobile app to create a searchable option to check induction records for workers. Used during an audit or spot check.
2 votesThanks for your suggestion. We are planning on rolling out reporting features in OnLocation Mobile over the coming year. We will review this and leave it open for votes form the community.
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Configurable dashboards
The ability to configure our own dashboards so that it shows one screen that displays everyone on site without the dashboard scrolling at all, and ability to configure it so that we can show the information we want.
2 votesHi Olivia,
thanks for your suggestion.
Improvements to dashboards are on our roadmap for 2026 so we will take this into consideration and leave it open for votes in the meanwhile.
Thanks
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watchlist for Contractors to stop contractors signing in as visitors
Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?
1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.
2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.
16 votes -
SOS more functionality for responders
When a SOS alert is activated and lets say we have 3 set responders it would be good to see that someone has responded so the other 2 don't keep trying to reach out and that a responder is then allocated that Alert and can deactivate it.
At the moment you have no record or who responded to the alert at all.
Would also be good to see communication within an app between SOS alert activator and responders - similar to what is available within the OnEvac App6 votesThanks for your feedback.
We will bring this to the development team to investigate how we can improve our SOS feature. We treat an SOS as an emergency where it is preferable to double-handle, but empowering SOS responders to mark the incident as resolved, and improving reporting on SOS events are great suggestions.
Thanks
Karl
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Exclude Off-Site Employees from OnEvac Completion Percentage
Description: 06718300
When creating an OnEvac event in the EVAC mobile app and selecting “On-site employees only” for SMS Verification, off-site employees are still included in the completion calculation. This causes reports to display incomplete or misleading percentages, even when all onsite employees and zones are verified.Problem to Solve:
Currently, the only workaround is to manually verify off-site employees to reach 100 percent. For sites with multiple shifts and large employee numbers, this process is time-consuming and impractical during real emergencies. Customers need an automatic way to exclude off-site employees from the completion status so the percentage reflects only…4 votesThanks for your suggestion,
The reason we notify all employees of an evacuation rather than just those marked 'on-site' is because often there is not perfect compliance - an employee may have forgotten to sign-in, or have signed-out but but not yet left the premises. However we agree that counting off site employees towards the total safe/not safe percentage can cause confusion. We will investigate further and open this up for votes.
Thanks
Karl
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Add default certifications to induction invitations
It would be valuable to be able to request default certifications be added directly to inductions. Eg, At a school where all contractors and volunteers require a Working with Children check.
2 votesHi Matthew,
Thanks for your suggestion. We will open this up to votes and are planning a block of work on pre-authorizing contractors later this year.
In the mean-time, did you know you can create a custom questionnaire that allows contractors to upload certification details when they sign in at a kiosk? Here is the helpdesk article: https://helpdesk.whosonlocation.com/hc/en-us/articles/7015216918297-Ask-employees-to-provide-certification-details-during-sign-in
Regards
Karl
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Enable Silent Printing (Edge Browser)
Currently, OnSite kiosks using Brother label printers on Microsoft Edge require manual confirmation for every print job. This slows down visitor and contractor processing, particularly in high-traffic environments, and creates inefficiencies for staff managing inductions or check-ins.
Introducing a “Silent Printing” feature for Edge, allowing print jobs to be automatically processed without manual intervention. This feature could be configurable per kiosk or globally for a location.
Benefits:
Operational Efficiency: Streamlines check-ins and inductions, reducing time per visitor.
Cost Savings: Less staff time spent monitoring or confirming print jobs if client prefers Edge.
Scalability: Supports high-volume locations with multiple kiosks without…
2 votes -
Report to See When a Contractor Organization Was Last On Site
Customers would like the ability to report on the most recent onsite activity at the organization level, not just by individual contractor records.
Current Limitation:
The People Presence Report can show the last sign-ins per individual, but there is no automated or direct way to determine the last activity date for a contractor organization as a whole.Why This Matters (Customer Value):
Many organizations manage contractor relationships at the company level rather than individual worker level. The ability to track an organization’s most recent onsite activity would support:Contractor compliance monitoring (e.g., “Which approved vendors are still active?”)
Contract review…
2 votes -
Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
Hi Team
I have this request for deeper control from Matthew at Cummins. Could you consider the ability to turn on or off the ability for a Limited Certification Manager to add new certificates, as we have customers that use this feature, and giving the ability to turn on or off the option will give total control to the customer.
Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
2 votes -
New/better platform for building inductions
I'm really struggling to use the current tool for building inductions. It's difficult to resize images without them disappearing altogether; difficult to move blocks around - sometimes the "drop" highlight comes up, sometimes it doesn't. I've tried on different PCs but the tool behaves in the same way regardless. It's hard to get my induction to look professional with such a finicky tool. I'm surprised there are no other suggestions for a revamped tool in here.
11 votesHi Rebecca,
Thanks for your feedback. We have had a number of requests to improve the induction builder. We'll open this up to votes from the wider community and to gather feedback on potential improvements.
Regards
Karl
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Turn off "What Organization are you from" at kiosk level not location
In certain industries such as Aged Care / Education many visitors are not customer related and dont need to enter an organisation ie. Parent / Family member visiting a Resident. It would be great to be able to build a kiosk specific to these type of visitors and turn off ogranisation they are from OR customise the wording as we also still need the feature to remember them for next time.
Could be as simple enter your organisation or mobile number?3 votesThanks for your feedback Natalie.
We will open this up for votes from the community and I will bring this to the team to discuss.
Regards
Karl
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Add a Multiple Visitor easier
Please add "Save and ADD NEW" button.
With current solution if you add multiple visitors you need to click three (3) times to get back to to adding a new. Doing this with 10 - 40 people is very time consuming.2 votesHi Michael,
Thanks for your idea, I'll bring it to the team for review. In the mean-time I will open this up for votes.
Thanks
Karl
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triggers in API
More and more work is being completed with the API, This request is to ask for the API to include Triggers. With the ability to access triggers and trigger ID and name of the trigger we will be able to assist more customers, particularly those customers that have 20 to 30 triggers per location across 50 plus locations.
This request is to make Triggers available through the API
10 votesHi Peter,
Improving our API is a priority for us. We will add block out space in the roadmap and reach out to you and your team to discuss requirements once we begin scoping.
Thanks
Karl
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Attachment Option to Custom Questionnaire “Add Option” Field
In the Custom Questionnaires setup under Locations > Sign In/Out Questions > Custom Questionnaire, when configuring a question using the Add Option function, users can currently add an image to an option.
It would be helpful for the future to extend this functionality to support file attachments (e.g. PDF, DOCX) so administrators can upload reference or compliance documents directly within a questionnaire question.
Example Use Case:
A visitor may need to view and acknowledge a safety briefing or policy document before completing sign-in.
Visitor-like Induction questionnaires could include procedural PDFs or forms without redirecting to another system.
Proposed Enhancement:
Add…1 voteThanks for the suggestion. We will open this op for votes from the community.
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Induction poster contractor sign in
The Induction Kiosk poster with a QR code to complete the induction is great. However, at the moment new contractors who have a pending status cannot log in using the poster. It would be great if contractors with a pending status could sign in using the induction poster, complete the induction and then have the status update to active.
4 votesHi Jasmine,
Thanks for the suggestion.
We will open this up for votes as it would be a significant change to the logic around how Contractors statuses work.
In the mean-time - if you use the 'Deny Access When - expires' setting for your induction courses then Contractors who arrive on site will not be able to sign in until then have completed the induction. That way you can set the status of any contractors who are ready to come on site to 'active' as soon as their profiles are complete and your are ready for them to begin work.
Thanks
Karl
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Delivery settings - send notification to contractor.
If a delivery arrives for a contractor, then be able to send a notification of its arrival and location.
2 votesHi Jessica,
Thanks for your suggestion. We will discuss this improvement with the team and open it up for votes.
Thanks
Karl
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Fix the multiple visitor adding excel
The current csv-solution to add multiple visitor is like from stoneage. Please improve it to modern solution, thank you.
1 voteHI Michael,
Thanks for the feedback. We will open this up for votes.
Thanks
Karl
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Add drag and drop when uploading files
Add drag & drop function to all modules that allow attachments
1 voteThanks for your suggestion, we will review standardizing the way files are uploaded throughout to app and open this up for responses form the community.
Karl
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Inductions via QR Code
Currently when a contractor or employee scans the QR code so they can complete their induction, it brings up a list of all inductions, it would be good if this could only bring the associated inductions that are required, as not everyone will know what induction to complete. Thanks
1 vote
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