174 results found
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Ability to Export or Print a List of Triggers Per Location
Description / Problem Statement:
Customers managing a large number of sites often configure multiple triggers per location. At present, there is no way to generate, export, or print a consolidated list of triggers for each site. This makes it difficult for administrators to audit configurations, perform internal reviews, support compliance requirements, or share trigger setups with internal stakeholders who do not have direct access to the OnLocation platform.Current Limitation:
Triggers can only be viewed individually within each site in the UI. There is no reporting, export, or print functionality that provides a site-level or organisation-level overview of all configured…1 vote -
Employee Search
When searching for an employee in an Organization with multiple Locations, it would be really beneficial to be able to search for the employee across the whole Organization without having to search each Location individually
1 vote -
Allow Admins to Set a Custom System-Wide Default Welcome Greeting
Overview
Currently, each location can customise its welcome greeting, but the system default (used when clicking “Use Default” or “Reset to Default”) cannot be changed. It always reverts to the OnLocation-provided message.
We request the ability for organisations to define their own global default greeting that all locations can use.
Problem
Large multi-site organisations must manually update every location whenever the greeting changes.
“Reset to Default” restores the OnLocation system message, not the company’s preferred standard.
Creates inconsistency across sites and extra admin work.
Requested Feature
Add a setting allowing account administrators to:
✔ Set an organisation-wide default Welcome Greeting…
1 vote -
Add default certifications to induction invitations
It would be valuable to be able to request default certifications be added directly to inductions. Eg, At a school where all contractors and volunteers require a Working with Children check.
1 vote -
Enable Silent Printing (Edge Browser)
Currently, OnSite kiosks using Brother label printers on Microsoft Edge require manual confirmation for every print job. This slows down visitor and contractor processing, particularly in high-traffic environments, and creates inefficiencies for staff managing inductions or check-ins.
Introducing a “Silent Printing” feature for Edge, allowing print jobs to be automatically processed without manual intervention. This feature could be configurable per kiosk or globally for a location.
Benefits:
Operational Efficiency: Streamlines check-ins and inductions, reducing time per visitor.
Cost Savings: Less staff time spent monitoring or confirming print jobs if client prefers Edge.
Scalability: Supports high-volume locations with multiple kiosks without…
1 vote -
Create an option in the platform to be able to alert a response team. First aid responder, spill response, etc.
in the main app or mobile app be able to summon or dispatch First aid responders or Spill responders to a location. Those individuals would have that role "first aid" or "spill response" and once activated they would get a text telling them "First aid" or "spill" with a location.
1 vote -
Attachment Option to Custom Questionnaire “Add Option” Field
In the Custom Questionnaires setup under Locations > Sign In/Out Questions > Custom Questionnaire, when configuring a question using the Add Option function, users can currently add an image to an option.
It would be helpful for the future to extend this functionality to support file attachments (e.g. PDF, DOCX) so administrators can upload reference or compliance documents directly within a questionnaire question.
Example Use Case:
A visitor may need to view and acknowledge a safety briefing or policy document before completing sign-in.
Visitor-like Induction questionnaires could include procedural PDFs or forms without redirecting to another system.
Proposed Enhancement:
Add…1 vote -
Induction Management - course notifications
To have the ability to specify both the location and the recipient of the pass/fail notification would be a valuable enhancement.
1 vote -
Enable Vertical Scrolling for Inductions on Android Devices
Description:
06831312: When viewing an induction on Android devices, the content does not allow vertical scrolling, users can only scroll side to side. This occurs across browsers as long as its Android and prevents users from reading or completing longer induction content.The same inductions work correctly on iOS devices, where full vertical scrolling is supported.
Suggested Enhancement:
Optimize the induction viewing interface to support vertical scrolling on Android browsers, ensuring consistent behavior across all mobile platforms.1 vote -
eloise.baxter@stgeorges.org.nz
Add drag & drop function to all modules that allow attachments
1 vote -
Archive inductions
It would be great to be able to archive inductions, that are no longer active, instead of all inductions always showing. We need to be able to keep old inductions, as evidence, so archiving would be fantastic. Thanks
1 vote -
Inductions via QR Code
Currently when a contractor or employee scans the QR code so they can complete their induction, it brings up a list of all inductions, it would be good if this could only bring the associated inductions that are required, as not everyone will know what induction to complete. Thanks
1 vote -
QR Posters Incorporating Title and logo
When creating a QR code for employees and contractor so they can complete their inductions, be good to be able to have a Title (Orgnsation Name) and include the logo. Currently you can only have one or the other and not both. Thanks
1 vote -
Add “Once per Day” frequency option for Acknowledgment Notices
06748934 : Location > Important Notice
Current Behavior:
Acknowledgment notices can currently be configured with two frequency options:Each time the person signs in/out during the Published Period
Once only during the Published Period
This means users either:
Must acknowledge the notice every time they move between zones (time-consuming), or
Only acknowledge it once, even if the notice remains published for several days.
Customer Feedback:
Users with multiple zones connected to one location find it repetitive to acknowledge the same notice multiple times a day. However, setting it to “Once only during the Published Period” does not meet their compliance…1 voteHi Jenny,
Thanks for your suggestion.
I'll take this tot eh team to investigate and will open this up for votes form the community.
Regards
Karl
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Pause time during inductions
Add a pause time feature in the course builder.
Currently only in the Custom Questionnaire section can you set duration for each question / viewing of information to ensure the reader takes the time to read the content instead of pressing next to skip forward.In each section you build out in the course builder you should be able to set time limits to ensure the learner doesnt just press next to fast forward to compulsory questions.
1 voteHi Nitishka,
Thanks for your suggestion. We will take it into consideration when planning induction improvements and open this up for votes form the community.
Regards
Karl
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Fix the multiple visitor adding excel
The current csv-solution to add multiple visitor is like from stoneage. Please improve it to modern solution, thank you.
1 voteHI Michael,
Thanks for the feedback. We will open this up for votes.
Thanks
Karl
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Print badge at Interzones
It would be valuable to be able to print badges at Interzones so security can identify visitors who have not checked into an Interzone after the initial guardhouse sign in.
1 voteHi Matthew,
Thanks for bringing this to our attention. It appear there are issues with the print settings for interzone kiosks. We will review this with the development team. In the mean-time I will leave this open for votes.
Thanks
Karl
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Email reply to On Pass and/or questionnaire
We have visitors that reply to either the OnPass or the pre-registration questionnaire, however both go to msg@whosonlocation which appears to either go nowhere or is unmanaged. It would be ideal to have the reply come to a specific email address within the company instead.
On the actual OnPass, there is no statement that says NOT to reply - such a statement IS shown as being on the OnPass in your Help section. There is a "do not reply" statement on the questionnaire.
1 voteHi Rebecca,
Thanks for your feedback. We have discussed with the team and will add a 'Do not reply' message to the OnPass email in an upcoming release.
As for allowing visitors to reply to the message, we will leave this open for votes from the community.
Thanks
Karl
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Total visitor number per location in people presence reports
Suggestion from customer account:
It would be beneficial to view the cumulative number of visitors on a given day across all sites within the People Presence report. The infographic shows a good view of the cumulative number of visitors at a single site on a given day, however, the report view only gives a very detailed look. It is a highly manual process in Excel to show the cumulative number of visitors on a given day/month across multiple locations.
It would be helpful if the report included a total visitors figure for the selected date range, and for the 'All…1 voteAmanda has reached out with additional information regarding this request so I've updated the description and reopened it for votes.
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New trigger placeholder for pre-registered visitors "match.expected_sign_in"
"match.expectedsignin" is not currently available in our placeholder list. This will be useful to create a trigger when a new pre-registration is done,
The trigger sent a mail notification to admin staff so they are well aware, and they can arrange a for necessary arrangement for incoming visitors in advance1 voteHi there,
Thanks for your request. We will open this ticket up for votes from the wider community and bring it forward for discussion with stakeholders.
Thanks
Karl
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