Skip to content

OnLocation

As OnLocation grows, your ideas can help shape what new features and enhancements our product team develops.

UserVoice connects you with our product team. Add new ideas, and browse, comment and vote on existing ideas.

Before adding an idea, search the existing ideas to see if it has already been raised. If it has, please vote and add a comment.
If you have an issue using OnLocation or have a question, please contact our support team


OnLocation

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

197 results found

  1. What I am hoping to achieve is a workflow that sends a notification to our Reception inbox whenever a contractor provides or updates their email address during sign-in.
    Currently, the workflow rule is based on the following custom question:
    "Please enter your current email address"
    However, under Contractor - Custom Question Answer, the only available conditions are:
    • is the following
    • is not the following
    I cannot find any options such as:
    • is not empty
    • has value
    • contains text
    Could you please add additional condition for Contractor – Custom Question Answer that allows a trigger to…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contractors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Many customers use Google Workspace in place of Microsoft. These customers are asking for Google Workspace integration, like we have with Azure. The Google Workspace integration will update employees in OnLocation like Azure and also integrate Google Calendar. It will be interesting to see how many people out there are using Google Workspace and OnLocation.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Background
    Currently, OnEvac Assistants must be manually assigned and maintained. During an emergency, the availability of assistants can vary significantly depending on who is present on site at the time. This can result in too few assistants being available to support evacuation activities, particularly at larger sites or when designated assistants are absent.

    At the same time, designated site managers and evacuation leaders should retain their permanent OnEvac User permissions and responsibilities.

    Proposed Enhancement
    Introduce an organisation-level configuration option:

    ☐ Automatically add employees signed into site as OnEvac Assistants

    When enabled:

    All employees currently signed into a site are automatically…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. When initiating an evacuation through the OnLocation OnEvac app, notification recipients can currently include employees, contractors and visitors regardless of whether they are physically on site at the time of the event. This can result in evacuation messages being sent to personnel who are working remotely, travelling, or located at another site.

    Proposed Enhancement
    Introduce an additional recipient selection option when sending evacuation notifications:

    All - Sends notifications to all personnel associated with the site, including those who are not currently signed in.

    All Personnel On Site - Sends notifications only to personnel who are actively signed into the site…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Summary
    Support mapping and rule-based assignment of Location Zones through SyncPortal.
    Actual Result
    SyncPortal currently does not provide Zone as an available field for mappings or rules.
    Users can map and update supported user attributes, but cannot automatically populate or update a user's Zone through SyncPortal.
    Users are wanting to assign users to evacuation zones must manually manage Zone assignments within OnLocation or use alternative methods outside SyncPortal.
    Expected Result
    Allow Zone to be available as a supported field within SyncPortal mappings and automation rules.
    Administrators should be able to:
    Map source data directly to a user's Zone.
    Create rules…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Summary

    Deputy archived employee deactivation should apply to all matched employees, regardless of whether the employee record was originally created manually in OnLocation or imported from Deputy.

    Actual Result

    When the "Deactivate archived employees" setting is enabled in the Deputy integration:

    Employees originally imported from Deputy are automatically deactivated in OnLocation when archived in Deputy.
    Employees originally created manually in OnLocation and later matched to Deputy remain active in OnLocation after being archived in Deputy.
    This behavior is currently working as designed, with OnLocation treated as the source of truth for records that originated in OnLocation.
    Expected Result

    When a…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Organizations that frequently create 5-year contracts want to set the contract expiry date quickly without manually navigating the calendar for every contract they create.

    Current limitation

    Within Tools > Contractor Manager > Organizations > [Organization] > Contracts > Contract Details, the Contract Expires field only provides quick-select options for:

    12 Months from Start Date
    2 Years from Start Date
    3 Years from Start Date

    When a contract is intended to run for five years, users must manually open the calendar and select the expiry date each time.

    Requested enhancement

    Add a "5 Years from Start Date" quick-select option alongside the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contractors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Description:

    Currently, when an OnEvac event is started from the OnLocation Mobile app, emergency responders receive an SMS or email notification containing a link that opens the browser-based OnEvac interface.

    While this ensures all responders can access the event regardless of whether they have the OnLocation Mobile app installed, organisations that actively use the mobile app would like a more seamless experience.

    Customers have requested the ability for emergency responders who use the OnLocation Mobile app to receive a push notification (similar to the existing automatic sign-in notifications) that opens the event directly within the mobile app, while still retaining…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mobile Apps  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. User Role Enhancement – Read-Only Contractor Compliance Access
    Summary

    Introduce a new read-only Contractor Management permission or user role that allows users to view contractor information and compliance without the ability to edit or manage contractor records.

    Business Need

    Many organisations have Contractor Management User Roles (Global, limited, manager or coordinator), reception staff, security personnel, and compliance teams who only need to verify whether a contractor is compliant before granting site access.

    Currently, users must be assigned a Contractor Manager role (Administrator, Manager, or Coordinator) to access Contractor Management. However, all of these roles include the ability to make changes…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contractors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Description

    Many organisations have visitors who require a short site-specific safety or compliance check but do not warrant creating a full Contractor profile or assigning a formal induction.

    Currently, Pass/Fail questionnaire settings (where access is denied until the required score is achieved) are available for Employees and Contractors through Induction Management, but there is no equivalent capability for Visitors using Custom Questionnaires.

    It would be valuable to introduce a Pass/Fail option for Visitor Custom Questionnaires, allowing organisations to:

    Configure a minimum passing score or require all mandatory questions to be answered correctly.
    Prevent a visitor from completing sign-in if they…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Visitors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Stuartholme School | 9324 requesting for an option to make Custom Questionnaire to be presented as the first step during the sign-in process, before the BSIOQ questionnaire. Based on the visitor's responses to the custom questionnaire, the system should determine whether the BSIOQ questions need to be shown. If the responses meet predefined criteria, the BSIOQ questionnaire should be automatically bypassed, allowing the visitor to continue the sign-in process without answering the BSIOQ questions. This would enable customers to use their own screening questions to control when the standard BSIOQ questionnaire is required.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Visitors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Currently, induction certificates are only sent to the contractor's primary email address. It would be beneficial to have the option to send the induction certificate to a contractor's secondary email address as well.

    This would provide more flexibility for contractors who may use a different email address for receiving certificates, records, or compliance documentation, and help ensure certificates reach the intended recipient without requiring updates to their primary email details.

    Reference: 07263208

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inductions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Currently the Insurance and Contracts tabs of the Data Access Permissions allow Portal Users to Add policies, Delete Policies, or Read Only.

    This means that if we want portal users to keep their insurances up to date, there is no restriction on them creating new policy entries rather than adding another attachment to the existing policy entry.

    They can also add policies which are irrelevant to their works with our organisation, leading to later administrative issues when responding to triggers for an expired policy we never required.

    Implementing an "Edit" permission would allow portal users to update their existing policies…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contractors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. On the Contractor Organization > Insurances screen, the Status filter is single select. It would be helpful to be able to select multiples. eg, show all Approved and Pending insurances, but hide Expired.

    This is not possible with the current setup.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contractors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Suggestion:

    Currently, Dashboards can only be configured to display people presence information at the location (site) level. We have received customer feedback requesting the ability to create dashboards for a specific Access Point rather than the entire site.

    Customer Use Case:
    A customer has multiple access points configured within a single site (e.g., Reception, Engineering, Operations, Construction, Tourism) and would like a dashboard that displays only the people who have signed in through a selected access point.

    For example:

    Site: Bargara Road Office
    Access Points:
    Bargara Rd Reception
    Bargara Rd Engineering
    Bargara Rd Operations
    Bargara Rd Construction
    Bundaberg Tourism

    The…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bulk Email Reminder Function for Contractor Compliance Renewals:

    We recommend implementing a bulk email reminder function that sends compliance renewal notifications to both the designated portal owner and the contractor's primary business email address. This will address a common industry issue where portal owners leave an organisation or fail to action renewal requests, resulting in expired insurances and certifications. By notifying multiple contacts within the contractor's business, compliance risks are reduced, renewal response rates improve, and contractor records remain current with less administrative intervention.

    Business Need
    A common issue across contractor management portals is that compliance documents (insurances, licences, certifications,…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Current text at the last part:
    "Need help? Contact xxxx.com.au for help..."

    It would be useful to have the ability to edit this section so the appropriate support contact and message can be customized as needed.

    Reference: 07253469

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile Apps  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Description:

    Currently, the Login Permission email template in OnLocation cannot be customized. Organizations need the ability to edit this template so they can provide clear instructions that match their authentication setup (e.g., SSO via SAML). Without customization, users often receive confusing instructions, which leads to unnecessary Service Desk calls and delays.

    Proposed Enhancement:

    Enable administrators to customize the wording of the Login Permission email template (subject line and body text) directly in the OnLocation UI.

    Expected Outcome:

    Clearer instructions for users.

    Reduced Service Desk calls.

    Improved onboarding experience and flexibility for organizations.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Implement a streamlined, QR code–enabled induction platform that allows all event workforce personnel to complete their required induction quickly and efficiently, without the need for pre-registration.
    Workers can access the induction by scanning a QR code—either sent in advance or available on-site prior to venue entry—ensuring they are informed of key requirements such as evacuation procedures, health and safety expectations, and site-specific protocols.
    Upon successful completion, each individual is issued a unique, personal QR code, which can be scanned at entry points to verify that their induction has been completed. This enables real-time visibility of inducted personnel on site and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inductions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Allow the app user to switch date format to mm/dd/yyyy in the OL mobile app. The current default is dd/mm/yyyy. It doesn't update to match the account profile when changed to the US standard format.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile Apps  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 9 10
  • Don't see your idea?