167 results found
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Allow Admins to Set a Custom System-Wide Default Welcome Greeting
Overview
Currently, each location can customise its welcome greeting, but the system default (used when clicking “Use Default” or “Reset to Default”) cannot be changed. It always reverts to the OnLocation-provided message.
We request the ability for organisations to define their own global default greeting that all locations can use.
Problem
Large multi-site organisations must manually update every location whenever the greeting changes.
“Reset to Default” restores the OnLocation system message, not the company’s preferred standard.
Creates inconsistency across sites and extra admin work.
Requested Feature
Add a setting allowing account administrators to:
✔ Set an organisation-wide default Welcome Greeting…
1 vote -
Optional “Getting Started” Video for Induction Kiosk + Editable Completion Message for All Induction Courses
Customers are requesting more control over the induction experience. Two enhancements are proposed:
Making the “Getting Started” tutorial video optional (Induction Kiosk only).
Allowing the completion message to be editable for all induction courses, regardless of whether they are completed on the Kiosk or online.
Current Behaviour
A. Induction Kiosk Only
Before an induction begins, users must go through three mandatory steps:a.1. Check your Profile
b.2. Check your Organization
c.3. Getting Started Video – “Learn how it works”
c.4. The video step cannot be disabled.B. All Induction Completion Flows (Kiosk + Online)
Once a user completes an induction…
1 vote -
Add default certifications to induction invitations
It would be valuable to be able to request default certifications be added directly to inductions. Eg, At a school where all contractors and volunteers require a Working with Children check.
1 vote -
Enable Silent Printing (Edge Browser)
Currently, OnSite kiosks using Brother label printers on Microsoft Edge require manual confirmation for every print job. This slows down visitor and contractor processing, particularly in high-traffic environments, and creates inefficiencies for staff managing inductions or check-ins.
Introducing a “Silent Printing” feature for Edge, allowing print jobs to be automatically processed without manual intervention. This feature could be configurable per kiosk or globally for a location.
Benefits:
Operational Efficiency: Streamlines check-ins and inductions, reducing time per visitor.
Cost Savings: Less staff time spent monitoring or confirming print jobs if client prefers Edge.
Scalability: Supports high-volume locations with multiple kiosks without…
1 vote -
Report to See When a Contractor Organization Was Last On Site
Customers would like the ability to report on the most recent onsite activity at the organization level, not just by individual contractor records.
Current Limitation:
The People Presence Report can show the last sign-ins per individual, but there is no automated or direct way to determine the last activity date for a contractor organization as a whole.Why This Matters (Customer Value):
Many organizations manage contractor relationships at the company level rather than individual worker level. The ability to track an organization’s most recent onsite activity would support:Contractor compliance monitoring (e.g., “Which approved vendors are still active?”)
Contract review…
1 vote -
Create an option in the platform to be able to alert a response team. First aid responder, spill response, etc.
in the main app or mobile app be able to summon or dispatch First aid responders or Spill responders to a location. Those individuals would have that role "first aid" or "spill response" and once activated they would get a text telling them "First aid" or "spill" with a location.
1 vote -
Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
Hi Team
I have this request for deeper control from Matthew at Cummins. Could you consider the ability to turn on or off the ability for a Limited Certification Manager to add new certificates, as we have customers that use this feature, and giving the ability to turn on or off the option will give total control to the customer.
Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
1 vote -
Multi-Column Sorting in People Presence Report
Current Behavior:
The PPR currently supports sorting by a single field only (e.g., Department or Full Name).
When a user sorts Department A–Z, the Full Name order becomes randomized or is not retained.
This behavior was confirmed as the intended functionality based on the 10/7/2025 release review — no changes were made to sorting logic at that time.
Requested Enhancement:
Add support for multi-level sorting in the People Presence Report.
Example use case:
User first sorts Department A–Z.
Then sorts Full Name A–Z within each department group.
Ideally, the UI would display a sort order indicator (e.g., “Primary sort: Department…
1 vote -
Attachment Option to Custom Questionnaire “Add Option” Field
In the Custom Questionnaires setup under Locations > Sign In/Out Questions > Custom Questionnaire, when configuring a question using the Add Option function, users can currently add an image to an option.
It would be helpful for the future to extend this functionality to support file attachments (e.g. PDF, DOCX) so administrators can upload reference or compliance documents directly within a questionnaire question.
Example Use Case:
A visitor may need to view and acknowledge a safety briefing or policy document before completing sign-in.
Visitor-like Induction questionnaires could include procedural PDFs or forms without redirecting to another system.
Proposed Enhancement:
Add…1 vote -
Induction Management - course notifications
To have the ability to specify both the location and the recipient of the pass/fail notification would be a valuable enhancement.
1 vote -
Enable Vertical Scrolling for Inductions on Android Devices
Description:
06831312: When viewing an induction on Android devices, the content does not allow vertical scrolling, users can only scroll side to side. This occurs across browsers as long as its Android and prevents users from reading or completing longer induction content.The same inductions work correctly on iOS devices, where full vertical scrolling is supported.
Suggested Enhancement:
Optimize the induction viewing interface to support vertical scrolling on Android browsers, ensuring consistent behavior across all mobile platforms.1 vote -
eloise.baxter@stgeorges.org.nz
Add drag & drop function to all modules that allow attachments
1 vote -
Archive inductions
It would be great to be able to archive inductions, that are no longer active, instead of all inductions always showing. We need to be able to keep old inductions, as evidence, so archiving would be fantastic. Thanks
1 vote -
Inductions via QR Code
Currently when a contractor or employee scans the QR code so they can complete their induction, it brings up a list of all inductions, it would be good if this could only bring the associated inductions that are required, as not everyone will know what induction to complete. Thanks
1 vote -
QR Posters Incorporating Title and logo
When creating a QR code for employees and contractor so they can complete their inductions, be good to be able to have a Title (Orgnsation Name) and include the logo. Currently you can only have one or the other and not both. Thanks
1 vote -
Auto-export and email to a designated email address on a schedule the User Roles report
Allow reports such as the 'User Roles' report to be auto-exported and emailed to a designated email address on a schedule of our choice.
1 vote -
Add “Once per Day” frequency option for Acknowledgment Notices
06748934 : Location > Important Notice
Current Behavior:
Acknowledgment notices can currently be configured with two frequency options:Each time the person signs in/out during the Published Period
Once only during the Published Period
This means users either:
Must acknowledge the notice every time they move between zones (time-consuming), or
Only acknowledge it once, even if the notice remains published for several days.
Customer Feedback:
Users with multiple zones connected to one location find it repetitive to acknowledge the same notice multiple times a day. However, setting it to “Once only during the Published Period” does not meet their compliance…1 vote -
onevac
Preloaded Emergency Notices with One-Tap Activation in OnEvac
Ref: 06741614
It would be valuable if OnEvac had the option to preload emergency message templates that wardens or marshals could trigger with a single tap from their phone during an evacuation or be set up in advance.Current limitation:
While this is great, messages in OnEvac can only be created during an active evacuation event other than typing the word SAFE.
Preloaded, reusable message templates within OnEvac would:
Allow wardens to instantly broadcast critical information (e.g. “Evacuate now to Assembly Point A” or “Do not use the west stairwell”).
Save time…
1 vote -
Pause time during inductions
Add a pause time feature in the course builder.
Currently only in the Custom Questionnaire section can you set duration for each question / viewing of information to ensure the reader takes the time to read the content instead of pressing next to skip forward.In each section you build out in the course builder you should be able to set time limits to ensure the learner doesnt just press next to fast forward to compulsory questions.
1 vote -
OnEvac - Shelter In Place/Lockdown notification
We use WhosOnLocation and OnEvac at a school.
At present we can't use the OnEvac system to do Shelter In Place/Lockdown notifications to employees or guest on site. But it would be extremely useful if we could.We don't want to give guests or employees instructions to evacuate buildings when they should be finding a safe spot to conceal themselves away until an all clear is given to come out.
1 vote
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