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142 results found

  1. Case number: 06337766.

    Customer wanted to have the option for Trigger the option of "Current Year" as the date trigger option as they wouldn't need a calendar reminder to manually edit the Trigger to the next year.

    1 vote

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    0 comments  ·  Certifications  ·  Admin →
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  2. match.expectedsignin" is not currently available in our placeholder list. This will be useful to create a trigger when a new pre-registration is done,
    The trigger sent a mail notification to admin staff so they are well aware, and they can arrange a for necessary arrangement for incoming visitors in advance

    1 vote

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    0 comments  ·  Visitors  ·  Admin →
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  3. Please don't show all employees when doing an evacuation. We have about 60 employees on site at a time but on-evac will show about 1,000 people. It bogs down the evacuation and crashed it the last time we did it.

    1 vote

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  4. Hi Team,

    We have a customer who would like to suggest an enhancement to the Contractor sign-in process, aiming for the same level of flexibility currently available to Visitors.

    Current Limitation:
    In the current system, Contractors must be pre-associated with an existing organization in OnLocation before they can sign in and proceed to answer any basic or custom questions. This requires either:

    Adding the contractor to an existing organization, or

    Creating a new organization first, then linking the contractor.

    Suggested Enhancement:
    The customer would like the Contractor sign-in flow to function like the Visitor flow. Specifically, they’d like contractors to…

    1 vote

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    1 comment  ·  Contractors  ·  Admin →
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  5. It would be so helpful to add additional email addresses to "Send to this non-employee" for 'Notify the following people within our organization when insurance policies are due to expire' e.g. we have the email address of the direct contact at the Contractor company, however we would like to add the Contractors office/admin account to this field also, e.g employee.name@theirbusiness.com and office@theirbusiness.com to both be within this field.

    Same thing for the field on the same page, underneath within 'Nominate an internal email address where people must send the updates Insurance Policy Details to'. As our location in Sydney is…

    3 votes

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    3 comments  ·  Contractors  ·  Admin →
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  6. I think on the property matching criteria there should be an option to enable land size

    1 vote

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    0 comments  ·  Assets  ·  Admin →
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  7. The Induction Kiosk poster with a QR code to complete the induction is great. However, at the moment new contractors who have a pending status cannot log in using the poster. It would be great if contractors with a pending status could sign in using the induction poster, complete the induction and then have the status update to active.

    2 votes

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    0 comments  ·  Inductions  ·  Admin →
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    Hi Jasmine,

    Thanks for the suggestion.

    We will open this up for votes as it would be a significant change to the logic around how Contractors statuses work.

    In the mean-time - if you use the 'Deny Access When - expires' setting for your induction courses then Contractors who arrive on site will not be able to sign in until then have completed the induction. That way you can set the status of any contractors who are ready to come on site to 'active' as soon as their profiles are complete and your are ready for them to begin work.

    Thanks

    Karl

  8. It would be great if when people try to sign in as an employee or a contractor that if the name entered doesn't exactly match anyone in the system that is shows similar names as selectable suggestions. I find for example people like "Michael Black" might be entered in the system as "Mike Black" and then they are not able to sign in even though they are set up.

    1 vote

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  9. It would be useful to be able to filter Zones on the Dashboards, so a screen can be placed near a sign-in point and only show staff/contractors signed into that Zone, not a whole site.

    1 vote

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  10. The option to make an ex employee inactive. Currently the only option is to delete them, once an employee is deleted all Reporting history searches for this person gaining access to the site is removed as well as any history of their qualifications and editing history.

    5 votes

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    0 comments  ·  Employees  ·  Admin →
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  11. Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?

    1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.

    2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.

    8 votes

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  12. Would be beneficial for registering visitors and scanning their license in an all in one app. As of now you have to register the visitor on either the web browser/app, then open the OnScan app to scan the ID. Having it built into the OnScan app to register and scan ID will increase efficiency, especially when registering truck drivers with a tablet.

    1 vote

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    0 comments  ·  Mobile Apps  ·  Admin →
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  13. I'm really struggling to use the current tool for building inductions. It's difficult to resize images without them disappearing altogether; difficult to move blocks around - sometimes the "drop" highlight comes up, sometimes it doesn't. I've tried on different PCs but the tool behaves in the same way regardless. It's hard to get my induction to look professional with such a finicky tool. I'm surprised there are no other suggestions for a revamped tool in here.

    2 votes

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    0 comments  ·  Inductions  ·  Admin →
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    Hi Rebecca,

    Thanks for your feedback. We have had a number of requests to improve the induction builder. We'll open this up to votes from the wider community and to gather feedback on potential improvements.

    Regards

    Karl

  14. Can you make is possible to batchprint pre-registered visitors badge passes? Add it like a feature to activate so its not on as default. We have a customer that print up to 100 passes at the time and they dont like to manually click out every pass.

    best regards
    Andreas

    1 vote

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  15. More and more work is being completed with the API, This request is to ask for the API to include Triggers. With the ability to access triggers and trigger ID and name of the trigger we will be able to assist more customers, particularly those customers that have 20 to 30 triggers per location across 50 plus locations.

    This request is to make Triggers available through the API

    10 votes

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    Hi Peter,

    Improving our API is a priority for us. We will add block out space in the roadmap and reach out to you and your team to discuss requirements once we begin scoping.

    Thanks

    Karl

  16. Sign in/out method notification. To be able to alert the host what method the visitor used to sign in/out. As we have a high volume of visitors for security reasons to know who has to be signed out manually.

    1 vote

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    0 comments  ·  Visitors  ·  Admin →
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    Hi Ayesha,

    Thanks for your input. We will open this up to the community for votes. In the meantime, I would like to share a suggestion. If you enable the 'Zone Selection' basic question for visitors and tick 'host notification' then the visitor arrival notification should include the name of the access point the visitor signed in through. If your kiosks each use a different access point you will know exactly which one they used. Hope that helps.

    Thanks

    Karl

  17. Create a new trigger rule that can detect if a contractor organization has no contract on file.

    Current triggers only work if an organization has a contract - we need to deny access if there is no contract or if all contracts are expired/not valid/not active/etc.

    It might also make sense to add contract "types", so that be used by a trigger as well. For example, if no "Contract Type A" exists or is expired, deny entry and send an email.

    3 votes

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  18. API insurance update required - Policy Type and Polcies Registered

    Hi Team

    As we have more customers doing more integrations, we require more access to data through the API

    OnLocation API does not support reading the Contractor Insurance settings, which is a significant issue.

    Can we please ask for the inclusion of the following through the API
    Insurance Policy Types, including audience and Insurance Policies Registered

    5 votes

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  19. Have different certification notification periods per certification - currently can only have one setting across all certificates

    2 votes

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  20. Our business, and many others, operate 24 hours a day with Contractors who are signed in at various hours.

    It would be great if the automated sign out function could exclude individual contractor names (or all names under that Contractor business) from being signed out at the defined time.

    For example, cleaners often work at night, which is when the automated sign out process runs. If we turn off the automation to accommodate this, if a contractor forgets to sign out, they will be forever in the system and this could become problematic over time - especially if there is…

    4 votes

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    Hi Chris,

    Thanks for your suggestion. Adding exclusions for contractor members and organizations to the automation and occupancy settings would make the platform more flexible. We will investigate and add it to our roadmap.

    Thanks

    Karl

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