174 results found
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Ability to have a personal email address for employees
We have employees who dont have a work email address and want them to be able to complete elearning induction. Being able to select an alternate email would be really useful in much the same way as members.
1 vote -
Provide an answer to the question, "Has the mail been delivered today?"
Could be as simple as adding USPS as a visitor? or a daily updated "yes" or "no" in the "On-Site Insights" section? This would save many pointless trips to the mailroom, and lobby staff would probably appreciate not being questioned constantly.
1 vote -
Drop Down for Names
Description:
Request to have a drop-down selection for employees and contractors. Users would start typing their name and see matching options appear. For contractors, the company they work for could be displayed; for employees, job title or home location could help differentiate between similar names.Current behavior is limited due to name visibility restrictions and privacy settings, similar to how visitor or contractor lists work when selecting a host.
Suggested enhancements include:
Reference: Navigate via the kiosk to View the list after entering 1–3 characters.
In Advanced Settings, leverage employee/contractor list privacy controls to allow filtered dropdowns.
Optionally, show a…
1 vote -
Access OnEvac Reports Directly on Mobile Devices
Summary / Issue:
Currently, OnEvac reports can only be viewed via desktop for users with the Reports Manager role. During an evacuation, managers may not have access to a PC or desktop, making it difficult to quickly verify the safety status of employees, visitors, and contractors on-site. The existing mobile workaround (logging into OnLocation in desktop mode on a phone) is not practical or user-friendly in an emergency.Actual Result:
Reports are only fully accessible on desktop. Mobile access is limited, and viewing detailed information requires a cumbersome desktop-mode login on a phone. Performance may be slow, and only the…1 vote -
Limit visitor host selection to employees onsite at the selected location
Description:
Large organisations often have employees with the same first name or full name, as well as many global roaming employees. Currently, visitors can select hosts who are not physically working at the site they are visiting, which can lead to incorrect host selection and access issues.Although adding job titles or other profile details can help differentiate employees, there are rare scenarios where two employees may share the same name and job title at the same location. In these cases, visitors may still accidentally select the wrong host.
Problem:
Visitors may accidentally select a random employee with a similar…1 vote -
Retroactively Sign In a Visitor
On several occasions, we have visitors/contractors who came onsite but didn't sign-in or forgot to do so, for whatever reason and was let in by staff.
It wasn't good. It will be great if the onLocation system allow us to retroactively sign these people in after they have already here or have left site, if we know their details. This will allow us to at least have records of their present for future reference. Thanks.1 vote -
Triggers Settings
In Triggers, we use this to send text messages to people who are still signed in. At one site, we have multiple zones, one of which is a Hostel that people stay at over night. It would be good to have more configuration options for the Triggers so that we can configure it to only send text messages to those outside of this zone.
1 vote -
Create Contractors badge reprinting option
There have been occasions contractors have logged into OnLocation and their badge has not been printed. Reprint would be such a great option rather than logging out and back in
This option would also assist with contractors logging in on the GR Code away from the printer, or replacing damaged badges1 vote -
Having a single
The ability to configure our own dashboards so that it shows one screen that displays everyone on site without the dashboard scrolling at all, and ability to configure it so that we can show the information we want.
1 vote -
Ability to classify data in OnLocation
Classify Data in OnLocation
An example below shows a customer requesting the ability to classify data in OnLocation. The next step after being able to classify information is to not allow an employee to run a report that includes data that has been tagged with any selected security classification.
Example...
Security Classification – Option to select one of: Public, Official, Sensitive, Protected1 vote -
Ability to Export or Print a List of Triggers Per Location
Description / Problem Statement:
Customers managing a large number of sites often configure multiple triggers per location. At present, there is no way to generate, export, or print a consolidated list of triggers for each site. This makes it difficult for administrators to audit configurations, perform internal reviews, support compliance requirements, or share trigger setups with internal stakeholders who do not have direct access to the OnLocation platform.Current Limitation:
Triggers can only be viewed individually within each site in the UI. There is no reporting, export, or print functionality that provides a site-level or organisation-level overview of all configured…1 vote -
Contractor Portal 2FA for Third parties
When providing access to the Contractor Portal to third party users, it would be helpful to be able to enable a 2FA for additional security such as sms or email verification code alongside the password.
2 votes -
Employee Search
When searching for an employee in an Organization with multiple Locations, it would be really beneficial to be able to search for the employee across the whole Organization without having to search each Location individually
1 vote -
Allow Admins to Set a Custom System-Wide Default Welcome Greeting
Overview
Currently, each location can customise its welcome greeting, but the system default (used when clicking “Use Default” or “Reset to Default”) cannot be changed. It always reverts to the OnLocation-provided message.
We request the ability for organisations to define their own global default greeting that all locations can use.
Problem
Large multi-site organisations must manually update every location whenever the greeting changes.
“Reset to Default” restores the OnLocation system message, not the company’s preferred standard.
Creates inconsistency across sites and extra admin work.
Requested Feature
Add a setting allowing account administrators to:
✔ Set an organisation-wide default Welcome Greeting…
1 vote -
Optional “Getting Started” Video for Induction Kiosk + Editable Completion Message for All Induction Courses
Customers are requesting more control over the induction experience. Two enhancements are proposed:
Making the “Getting Started” tutorial video optional (Induction Kiosk only).
Allowing the completion message to be editable for all induction courses, regardless of whether they are completed on the Kiosk or online.
Current Behaviour
A. Induction Kiosk Only
Before an induction begins, users must go through three mandatory steps:a.1. Check your Profile
b.2. Check your Organization
c.3. Getting Started Video – “Learn how it works”
c.4. The video step cannot be disabled.B. All Induction Completion Flows (Kiosk + Online)
Once a user completes an induction…
2 votes -
Add default certifications to induction invitations
It would be valuable to be able to request default certifications be added directly to inductions. Eg, At a school where all contractors and volunteers require a Working with Children check.
1 vote -
Enable Silent Printing (Edge Browser)
Currently, OnSite kiosks using Brother label printers on Microsoft Edge require manual confirmation for every print job. This slows down visitor and contractor processing, particularly in high-traffic environments, and creates inefficiencies for staff managing inductions or check-ins.
Introducing a “Silent Printing” feature for Edge, allowing print jobs to be automatically processed without manual intervention. This feature could be configurable per kiosk or globally for a location.
Benefits:
Operational Efficiency: Streamlines check-ins and inductions, reducing time per visitor.
Cost Savings: Less staff time spent monitoring or confirming print jobs if client prefers Edge.
Scalability: Supports high-volume locations with multiple kiosks without…
1 vote -
Report to See When a Contractor Organization Was Last On Site
Customers would like the ability to report on the most recent onsite activity at the organization level, not just by individual contractor records.
Current Limitation:
The People Presence Report can show the last sign-ins per individual, but there is no automated or direct way to determine the last activity date for a contractor organization as a whole.Why This Matters (Customer Value):
Many organizations manage contractor relationships at the company level rather than individual worker level. The ability to track an organization’s most recent onsite activity would support:Contractor compliance monitoring (e.g., “Which approved vendors are still active?”)
Contract review…
2 votes -
Create an option in the platform to be able to alert a response team. First aid responder, spill response, etc.
in the main app or mobile app be able to summon or dispatch First aid responders or Spill responders to a location. Those individuals would have that role "first aid" or "spill response" and once activated they would get a text telling them "First aid" or "spill" with a location.
1 vote -
Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
Hi Team
I have this request for deeper control from Matthew at Cummins. Could you consider the ability to turn on or off the ability for a Limited Certification Manager to add new certificates, as we have customers that use this feature, and giving the ability to turn on or off the option will give total control to the customer.
Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
2 votes
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