174 results found
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Contractor Manager "Manager" Role to be able to Run Insurance Reports
The ability for those with Contractor Manager "Manager" User Role to be able to run Insurance reports - currently only a Contractor Manager "Administrator" role is able to run insurance reports
This feature would benefit our Contractor Managers greatly, as they would be able to run insurance reports for their respective sites without giving them access to a lot of Contractor Settings.
5 votes -
Configurable dashboards
The ability to configure our own dashboards so that it shows one screen that displays everyone on site without the dashboard scrolling at all, and ability to configure it so that we can show the information we want.
4 votesHi Olivia,
thanks for your suggestion.
Improvements to dashboards are on our roadmap for 2026 so we will take this into consideration and leave it open for votes in the meanwhile.
Thanks
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Induction Records via Mobile App
The ability to search if a contractor worker has completed an induction while onsite (non office location). Using the mobile app to create a searchable option to check induction records for workers. Used during an audit or spot check.
3 votesThanks for your suggestion. We are planning on rolling out reporting features in OnLocation Mobile over the coming year. We will review this and leave it open for votes form the community.
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Optional “Getting Started” Video for Induction Kiosk + Editable Completion Message for All Induction Courses
Customers are requesting more control over the induction experience. Two enhancements are proposed:
Making the “Getting Started” tutorial video optional (Induction Kiosk only).
Allowing the completion message to be editable for all induction courses, regardless of whether they are completed on the Kiosk or online.
Current Behaviour
A. Induction Kiosk Only
Before an induction begins, users must go through three mandatory steps:a.1. Check your Profile
b.2. Check your Organization
c.3. Getting Started Video – “Learn how it works”
c.4. The video step cannot be disabled.B. All Induction Completion Flows (Kiosk + Online)
Once a user completes an induction…
5 votes -
Flexibility to send induction links through whatsapp App and push notification
The higher use of the SMS feature is for sending inductions links to contractors, most of the peoples uses social networks instead of email, as the most of them would not review their email, our customers uses SMS to share the inductions links; WhatsApp would be an excellent option to receive inductions links.
2 votesThanks for your suggestion. We are hoping to roll out wider support for push notifications in the future. In the mean-time we will leave this open for votes.
Thanks
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Support for Custom Badge Pass Label Sizes
Description
One of customer's locations is requesting the ability to use smaller badge pass label sizes when printing visitor badges using Brother QL series printers.
Currently, OnLocation appears to support standard/predefined label formats only, but the Brother QL series printers also support continuous label rolls, which allow custom label dimensions (within supported printer constraints).
With Brother QL printers, it is possible to print custom-sized labels using continuous rolls (e.g. 62mm width rolls), where the label length can be dynamically adjusted through the printer driver or P-touch Editor software. This allows labels in smaller formats such as approximately 35×62 mm up…
1 vote -
History Tracking for Employee User Role Changes
Summary
Add a dedicated and permanent audit/history log for Employee User Role assignments and permission changes within OnLocation, similar to the visibility currently available for Contractor Organisation Role Type updates.
At the moment, administrators can only track Employee User Role changes through the Data Audit logs, which are limited to a 30-day retention period. After this period, the history is no longer visible, making it difficult to trace older permission changes or investigate access-related concerns.
Current Limitation
Currently:
Employee User Role changes can only be checked through Data Audit
Data Audit history expires after 30 daysThere is no dedicated…
1 vote -
language
OnEvac could really use more languages or options for sending out SMS to users in their own language. When doing an evac it is important that the users understand the SMS they get, and if they don't read english they will not evacuate.
1 vote -
email showing up in dashboard of listing
When sending an email to a contact in Eagle, to viewe there repsonse through Eagle you have to access the contact's dashboard to see their repsonce.
Therefore once an email has been sent, you can view it on the listing page as you can associate it.
Although my idea is to add in their reply in the listing dashboard as well attached to the email that appears in the dashboard of the property.
1 vote -
a report showing a log on employee entries
a report showing which employee has added or changed a contractor organisation, insurances, members, certifications and licences etc.
1 vote -
Persistent onpass
Allow onPass to be reused for the duration of the event. When visitors are required to sign out when they leave the property (Example: for lunch), then sign back in, the onPass they were sent originally is no longer valid
1 vote -
Drop Down for Names
Description:
Request to have a drop-down selection for employees and contractors. Users would start typing their name and see matching options appear. For contractors, the company they work for could be displayed; for employees, job title or home location could help differentiate between similar names.Current behavior is limited due to name visibility restrictions and privacy settings, similar to how visitor or contractor lists work when selecting a host.
Suggested enhancements include:
Reference: Navigate via the kiosk to View the list after entering 1–3 characters.
In Advanced Settings, leverage employee/contractor list privacy controls to allow filtered dropdowns.
Optionally, show a…
2 votes -
watchlist for Contractors to stop contractors signing in as visitors
Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?
1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.
2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.
17 votes -
Automatic Sign In and Out Options
Hello Team,
We are an educational institution and during term break we don't have our teaching staff onsite unless they are coming for something specific. Is there a way that Automatic sign in and out options can be paused for sometime rather than deleting them. Depending on the staff profile, we have conditions applied to the automatic sign and out and it would be good if we can put a pause to them.
Kind Regards,
Nancy1 vote -
Retroactively Sign In a Visitor
On several occasions, we have visitors/contractors who came onsite but didn't sign-in or forgot to do so, for whatever reason and was let in by staff.
It wasn't good. It will be great if the onLocation system allow us to retroactively sign these people in after they have already here or have left site, if we know their details. This will allow us to at least have records of their present for future reference. Thanks.2 votes -
Triggers Settings
In Triggers, we use this to send text messages to people who are still signed in. At one site, we have multiple zones, one of which is a Hostel that people stay at over night. It would be good to have more configuration options for the Triggers so that we can configure it to only send text messages to those outside of this zone.
1 voteHi Olivia,
Thanks for your feedback, I take it you are currently using the 'Time - triggered at a specific time' trigger?
That does not currently support zone based trigger rules, and we will consider implementing this.
In the mean-time as a workaround you could use the Visitor/Employee/Contractor overdue trigger set to fire at a time elapsed after sign in e.g 12 hours. The overdue trigger does currently support specifying a zone in the trigger rules.
Thanks
Karl
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SOS more functionality for responders
When a SOS alert is activated and lets say we have 3 set responders it would be good to see that someone has responded so the other 2 don't keep trying to reach out and that a responder is then allocated that Alert and can deactivate it.
At the moment you have no record or who responded to the alert at all.
Would also be good to see communication within an app between SOS alert activator and responders - similar to what is available within the OnEvac App6 votesThanks for your feedback.
We will bring this to the development team to investigate how we can improve our SOS feature. We treat an SOS as an emergency where it is preferable to double-handle, but empowering SOS responders to mark the incident as resolved, and improving reporting on SOS events are great suggestions.
Thanks
Karl
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Exclude Off-Site Employees from OnEvac Completion Percentage
Description: 06718300
When creating an OnEvac event in the EVAC mobile app and selecting “On-site employees only” for SMS Verification, off-site employees are still included in the completion calculation. This causes reports to display incomplete or misleading percentages, even when all onsite employees and zones are verified.Problem to Solve:
Currently, the only workaround is to manually verify off-site employees to reach 100 percent. For sites with multiple shifts and large employee numbers, this process is time-consuming and impractical during real emergencies. Customers need an automatic way to exclude off-site employees from the completion status so the percentage reflects only…4 votesThanks for your suggestion,
The reason we notify all employees of an evacuation rather than just those marked 'on-site' is because often there is not perfect compliance - an employee may have forgotten to sign-in, or have signed-out but but not yet left the premises. However we agree that counting off site employees towards the total safe/not safe percentage can cause confusion. We will investigate further and open this up for votes.
Thanks
Karl
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Contractor Portal 2FA for Third parties
When providing access to the Contractor Portal to third party users, it would be helpful to be able to enable a 2FA for additional security such as sms or email verification code alongside the password.
2 votes -
Multi-Column Sorting in People Presence Report
Current Behavior:
The PPR currently supports sorting by a single field only (e.g., Department or Full Name).
When a user sorts Department A–Z, the Full Name order becomes randomized or is not retained.
This behavior was confirmed as the intended functionality based on the 10/7/2025 release review — no changes were made to sorting logic at that time.
Requested Enhancement:
Add support for multi-level sorting in the People Presence Report.
Example use case:
User first sorts Department A–Z.
Then sorts Full Name A–Z within each department group.
Ideally, the UI would display a sort order indicator (e.g., “Primary sort: Department…
3 votes
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