197 results found
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Google Workspace Integration like Azzure
Many customers use Google Workspace in place of Microsoft. These customers are asking for Google Workspace integration, like we have with Azure. The Google Workspace integration will update employees in OnLocation like Azure and also integrate Google Calendar. It will be interesting to see how many people out there are using Google Workspace and OnLocation.
4 votes -
Evacuation - OnEvac access through OnLocation API
Once an evacuation is triggered with OnEvac, all API integration to OnEvac, so access control points can be configured, allowing employees and contractors to tap at the evacuation access point, and this automatically, through the API, sets them to "safe" in OnEvac.
This request is asking for access to OnEvac through the API
7 votesThanks Peter,
We are planning a number of improvements to our APIs in our roadmap. I will leave this open for votes for now and update when this is scheduled.
Thanks.
Karl
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Contractor Manager "Manager" Role to be able to Run Insurance Reports
The ability for those with Contractor Manager "Manager" User Role to be able to run Insurance reports - currently only a Contractor Manager "Administrator" role is able to run insurance reports
This feature would benefit our Contractor Managers greatly, as they would be able to run insurance reports for their respective sites without giving them access to a lot of Contractor Settings.
7 votesHi Kathy,
Thanks for you feedback. We will review permissions for Contractor Managers internally and open this up for votes from the community.
Thanks
Karl
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Text/Email custom question
What I am hoping to achieve is a workflow that sends a notification to our Reception inbox whenever a contractor provides or updates their email address during sign-in.
Currently, the workflow rule is based on the following custom question:
"Please enter your current email address"
However, under Contractor - Custom Question Answer, the only available conditions are:
• is the following
• is not the following
I cannot find any options such as:
• is not empty
• has value
• contains text
Could you please add additional condition for Contractor – Custom Question Answer that allows a trigger to…2 votes -
Bulk email reminders
Bulk Email Reminder Function for Contractor Compliance Renewals:
We recommend implementing a bulk email reminder function that sends compliance renewal notifications to both the designated portal owner and the contractor's primary business email address. This will address a common industry issue where portal owners leave an organisation or fail to action renewal requests, resulting in expired insurances and certifications. By notifying multiple contacts within the contractor's business, compliance risks are reduced, renewal response rates improve, and contractor records remain current with less administrative intervention.
Business Need
A common issue across contractor management portals is that compliance documents (insurances, licences, certifications,…4 votes -
Deputy Archive Employees
Summary
Deputy archived employee deactivation should apply to all matched employees, regardless of whether the employee record was originally created manually in OnLocation or imported from Deputy.
Actual Result
When the "Deactivate archived employees" setting is enabled in the Deputy integration:
Employees originally imported from Deputy are automatically deactivated in OnLocation when archived in Deputy.
Employees originally created manually in OnLocation and later matched to Deputy remain active in OnLocation after being archived in Deputy.
This behavior is currently working as designed, with OnLocation treated as the source of truth for records that originated in OnLocation.
Expected ResultWhen a…
2 votes -
Support OnLocation Mobile Push Notifications for OnEvac Event Alerts
Description:
Currently, when an OnEvac event is started from the OnLocation Mobile app, emergency responders receive an SMS or email notification containing a link that opens the browser-based OnEvac interface.
While this ensures all responders can access the event regardless of whether they have the OnLocation Mobile app installed, organisations that actively use the mobile app would like a more seamless experience.
Customers have requested the ability for emergency responders who use the OnLocation Mobile app to receive a push notification (similar to the existing automatic sign-in notifications) that opens the event directly within the mobile app, while still retaining…
2 votes -
Configurable dashboards
The ability to configure our own dashboards so that it shows one screen that displays everyone on site without the dashboard scrolling at all, and ability to configure it so that we can show the information we want.
8 votesHi Olivia,
thanks for your suggestion.
Improvements to dashboards are on our roadmap for 2026 so we will take this into consideration and leave it open for votes in the meanwhile.
Thanks
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Change Insurance Status Filter to Multi Select
On the Contractor Organization > Insurances screen, the Status filter is single select. It would be helpful to be able to select multiples. eg, show all Approved and Pending insurances, but hide Expired.
This is not possible with the current setup.
3 votes -
Automatic Contractor Status Updates Based on 12-Month Inactivity
Meridian Energy Limited | 328
Requested Enhancement:
Introduce a configurable automation feature that allows contractor Status to be automatically updated when they have not signed into a site over a 12-month period.Suggested Functionality:
Automatic status change to Inactive3 votesThanks Jonna,
We will discuss this internally and open the request up for votes in the mean-time.
Regards
Karl
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Contractor Profile Status vs. Access Rules
Problem:
Contractor profiles remain marked as Active (green) even when requirements such as permitted dates, inductions, or other compliance checks have expired. While the system correctly denies sign‑in, the mismatch between the “Active” label and denied access causes confusion at the front desk.Replication:
Create a contractor profile with permitted dates and induction requirements.
Allow permitted dates or induction to expire.
Attempt kiosk sign‑in → denied, but profile still shows Active.
Current Design Logic:
“Active” reflects that the contractor’s profile is still valid with their organization.
Access is controlled separately by permitted dates, induction completion, and other profile rules.
This…
2 votes -
Read-Only Contractor Manager Role for Compliance
User Role Enhancement – Read-Only Contractor Compliance Access
SummaryIntroduce a new read-only Contractor Management permission or user role that allows users to view contractor information and compliance without the ability to edit or manage contractor records.
Business Need
Many organisations have Contractor Management User Roles (Global, limited, manager or coordinator), reception staff, security personnel, and compliance teams who only need to verify whether a contractor is compliant before granting site access.
Currently, users must be assigned a Contractor Manager role (Administrator, Manager, or Coordinator) to access Contractor Management. However, all of these roles include the ability to make changes…
2 votes -
Portal Administration > Data Access Permissions: add an "Edit" permission
Currently the Insurance and Contracts tabs of the Data Access Permissions allow Portal Users to Add policies, Delete Policies, or Read Only.
This means that if we want portal users to keep their insurances up to date, there is no restriction on them creating new policy entries rather than adding another attachment to the existing policy entry.
They can also add policies which are irrelevant to their works with our organisation, leading to later administrative issues when responding to triggers for an expired policy we never required.
Implementing an "Edit" permission would allow portal users to update their existing policies…
2 votes -
Ability to edit, OnLocation moibile activation email notification
Current text at the last part:
"Need help? Contact xxxx.com.au for help..."It would be useful to have the ability to edit this section so the appropriate support contact and message can be customized as needed.
Reference: 07253469
2 votes -
Customizable Login Permission Email Template
Description:
Currently, the Login Permission email template in OnLocation cannot be customized. Organizations need the ability to edit this template so they can provide clear instructions that match their authentication setup (e.g., SSO via SAML). Without customization, users often receive confusing instructions, which leads to unnecessary Service Desk calls and delays.Proposed Enhancement:
Enable administrators to customize the wording of the Login Permission email template (subject line and body text) directly in the OnLocation UI.Expected Outcome:
Clearer instructions for users.
Reduced Service Desk calls.
Improved onboarding experience and flexibility for organizations.
2 votes -
Induction Records via Mobile App
The ability to search if a contractor worker has completed an induction while onsite (non office location). Using the mobile app to create a searchable option to check induction records for workers. Used during an audit or spot check.
4 votesThanks for your suggestion. We are planning on rolling out reporting features in OnLocation Mobile over the coming year. We will review this and leave it open for votes form the community.
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Persistent onpass
Allow onPass to be reused for the duration of the event. When visitors are required to sign out when they leave the property (Example: for lunch), then sign back in, the onPass they were sent originally is no longer valid
3 votes -
Option to Automatically Add Signed-In Employees as OnEvac Assistants
Background
Currently, OnEvac Assistants must be manually assigned and maintained. During an emergency, the availability of assistants can vary significantly depending on who is present on site at the time. This can result in too few assistants being available to support evacuation activities, particularly at larger sites or when designated assistants are absent.At the same time, designated site managers and evacuation leaders should retain their permanent OnEvac User permissions and responsibilities.
Proposed Enhancement
Introduce an organisation-level configuration option:☐ Automatically add employees signed into site as OnEvac Assistants
When enabled:
All employees currently signed into a site are automatically…
1 vote -
Tick Box for 'Are you safe' SMS for 'All Personnel On Site'
When initiating an evacuation through the OnLocation OnEvac app, notification recipients can currently include employees, contractors and visitors regardless of whether they are physically on site at the time of the event. This can result in evacuation messages being sent to personnel who are working remotely, travelling, or located at another site.
Proposed Enhancement
Introduce an additional recipient selection option when sending evacuation notifications:All - Sends notifications to all personnel associated with the site, including those who are not currently signed in.
All Personnel On Site - Sends notifications only to personnel who are actively signed into the site…
1 vote -
Support mapping and rule-based assignment of Location Zones through SyncPortal.=
Summary
Support mapping and rule-based assignment of Location Zones through SyncPortal.
Actual Result
SyncPortal currently does not provide Zone as an available field for mappings or rules.
Users can map and update supported user attributes, but cannot automatically populate or update a user's Zone through SyncPortal.
Users are wanting to assign users to evacuation zones must manually manage Zone assignments within OnLocation or use alternative methods outside SyncPortal.
Expected Result
Allow Zone to be available as a supported field within SyncPortal mappings and automation rules.
Administrators should be able to:
Map source data directly to a user's Zone.
Create rules…1 vote
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