169 results found
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watchlist for Contractors to stop contractors signing in as visitors
Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?
1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.
2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.
16 votes -
Having a single
The ability to configure our own dashboards so that it shows one screen that displays everyone on site without the dashboard scrolling at all, and ability to configure it so that we can show the information we want.
1 vote -
SOS more functionality for responders
When a SOS alert is activated and lets say we have 3 set responders it would be good to see that someone has responded so the other 2 don't keep trying to reach out and that a responder is then allocated that Alert and can deactivate it.
At the moment you have no record or who responded to the alert at all.
Would also be good to see communication within an app between SOS alert activator and responders - similar to what is available within the OnEvac App6 votesThanks for your feedback.
We will bring this to the development team to investigate how we can improve our SOS feature. We treat an SOS as an emergency where it is preferable to double-handle, but empowering SOS responders to mark the incident as resolved, and improving reporting on SOS events are great suggestions.
Thanks
Karl
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Contractor Portal 2FA for Third parties
When providing access to the Contractor Portal to third party users, it would be helpful to be able to enable a 2FA for additional security such as sms or email verification code alongside the password.
2 votes -
Exclude Off-Site Employees from OnEvac Completion Percentage
Description: 06718300
When creating an OnEvac event in the EVAC mobile app and selecting “On-site employees only” for SMS Verification, off-site employees are still included in the completion calculation. This causes reports to display incomplete or misleading percentages, even when all onsite employees and zones are verified.Problem to Solve:
Currently, the only workaround is to manually verify off-site employees to reach 100 percent. For sites with multiple shifts and large employee numbers, this process is time-consuming and impractical during real emergencies. Customers need an automatic way to exclude off-site employees from the completion status so the percentage reflects only…4 votesThanks for your suggestion,
The reason we notify all employees of an evacuation rather than just those marked 'on-site' is because often there is not perfect compliance - an employee may have forgotten to sign-in, or have signed-out but but not yet left the premises. However we agree that counting off site employees towards the total safe/not safe percentage can cause confusion. We will investigate further and open this up for votes.
Thanks
Karl
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Retroactively Sign In a Visitor
On several occasions, we have visitors/contractors who came onsite but didn't sign-in or forgot to do so, for whatever reason and was let in by staff.
It wasn't good. It will be great if the onLocation system allow us to retroactively sign these people in after they have already here or have left site, if we know their details. This will allow us to at least have records of their present for future reference. Thanks.1 vote -
Triggers Settings
In Triggers, we use this to send text messages to people who are still signed in. At one site, we have multiple zones, one of which is a Hostel that people stay at over night. It would be good to have more configuration options for the Triggers so that we can configure it to only send text messages to those outside of this zone.
1 vote -
Report to See When a Contractor Organization Was Last On Site
Customers would like the ability to report on the most recent onsite activity at the organization level, not just by individual contractor records.
Current Limitation:
The People Presence Report can show the last sign-ins per individual, but there is no automated or direct way to determine the last activity date for a contractor organization as a whole.Why This Matters (Customer Value):
Many organizations manage contractor relationships at the company level rather than individual worker level. The ability to track an organization’s most recent onsite activity would support:Contractor compliance monitoring (e.g., “Which approved vendors are still active?”)
Contract review…
2 votes -
Create Contractors badge reprinting option
There have been occasions contractors have logged into OnLocation and their badge has not been printed. Reprint would be such a great option rather than logging out and back in
This option would also assist with contractors logging in on the GR Code away from the printer, or replacing damaged badges1 vote -
Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
Hi Team
I have this request for deeper control from Matthew at Cummins. Could you consider the ability to turn on or off the ability for a Limited Certification Manager to add new certificates, as we have customers that use this feature, and giving the ability to turn on or off the option will give total control to the customer.
Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?
2 votes -
Ability to classify data in OnLocation
Classify Data in OnLocation
An example below shows a customer requesting the ability to classify data in OnLocation. The next step after being able to classify information is to not allow an employee to run a report that includes data that has been tagged with any selected security classification.
Example...
Security Classification – Option to select one of: Public, Official, Sensitive, Protected1 vote -
Multi-Column Sorting in People Presence Report
Current Behavior:
The PPR currently supports sorting by a single field only (e.g., Department or Full Name).
When a user sorts Department A–Z, the Full Name order becomes randomized or is not retained.
This behavior was confirmed as the intended functionality based on the 10/7/2025 release review — no changes were made to sorting logic at that time.
Requested Enhancement:
Add support for multi-level sorting in the People Presence Report.
Example use case:
User first sorts Department A–Z.
Then sorts Full Name A–Z within each department group.
Ideally, the UI would display a sort order indicator (e.g., “Primary sort: Department…
2 votes -
Ability to Export or Print a List of Triggers Per Location
Description / Problem Statement:
Customers managing a large number of sites often configure multiple triggers per location. At present, there is no way to generate, export, or print a consolidated list of triggers for each site. This makes it difficult for administrators to audit configurations, perform internal reviews, support compliance requirements, or share trigger setups with internal stakeholders who do not have direct access to the OnLocation platform.Current Limitation:
Triggers can only be viewed individually within each site in the UI. There is no reporting, export, or print functionality that provides a site-level or organisation-level overview of all configured…1 vote -
Additional email addresses within Contractors/LiabilityNotification Recipients Field
It would be so helpful to add additional email addresses to "Send to this non-employee" for 'Notify the following people within our organization when insurance policies are due to expire' e.g. we have the email address of the direct contact at the Contractor company, however we would like to add the Contractors office/admin account to this field also, e.g employee.name@theirbusiness.com and office@theirbusiness.com to both be within this field.
Same thing for the field on the same page, underneath within 'Nominate an internal email address where people must send the updates Insurance Policy Details to'. As our location in Sydney is…
3 votesThanks for your suggestion,
Adding more flexibility around external notifications is on our radar. We will investigate further and in the mean-time open this up for votes form the community.
Regards
Karl
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OnEvac - Shelter In Place/Lockdown notification
We use WhosOnLocation and OnEvac at a school.
At present we can't use the OnEvac system to do Shelter In Place/Lockdown notifications to employees or guest on site. But it would be extremely useful if we could.We don't want to give guests or employees instructions to evacuate buildings when they should be finding a safe spot to conceal themselves away until an all clear is given to come out.
2 votesThanks for your suggestion.
We agree that supporting a wider variety of emergency situations is critical.
We have a project in our roadmap to create 'incident management templates' which will allow you to create and trigger pre-configured emergency notifications with a customizable audience.
I will keep you updated on the status of this project.
Regards
Karl
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Turn off "What Organization are you from" at kiosk level not location
In certain industries such as Aged Care / Education many visitors are not customer related and dont need to enter an organisation ie. Parent / Family member visiting a Resident. It would be great to be able to build a kiosk specific to these type of visitors and turn off ogranisation they are from OR customise the wording as we also still need the feature to remember them for next time.
Could be as simple enter your organisation or mobile number?3 votesThanks for your feedback Natalie.
We will open this up for votes from the community and I will bring this to the team to discuss.
Regards
Karl
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Employee Search
When searching for an employee in an Organization with multiple Locations, it would be really beneficial to be able to search for the employee across the whole Organization without having to search each Location individually
1 vote -
Allow Admins to Set a Custom System-Wide Default Welcome Greeting
Overview
Currently, each location can customise its welcome greeting, but the system default (used when clicking “Use Default” or “Reset to Default”) cannot be changed. It always reverts to the OnLocation-provided message.
We request the ability for organisations to define their own global default greeting that all locations can use.
Problem
Large multi-site organisations must manually update every location whenever the greeting changes.
“Reset to Default” restores the OnLocation system message, not the company’s preferred standard.
Creates inconsistency across sites and extra admin work.
Requested Feature
Add a setting allowing account administrators to:
✔ Set an organisation-wide default Welcome Greeting…
1 vote -
Optional “Getting Started” Video for Induction Kiosk + Editable Completion Message for All Induction Courses
Customers are requesting more control over the induction experience. Two enhancements are proposed:
Making the “Getting Started” tutorial video optional (Induction Kiosk only).
Allowing the completion message to be editable for all induction courses, regardless of whether they are completed on the Kiosk or online.
Current Behaviour
A. Induction Kiosk Only
Before an induction begins, users must go through three mandatory steps:a.1. Check your Profile
b.2. Check your Organization
c.3. Getting Started Video – “Learn how it works”
c.4. The video step cannot be disabled.B. All Induction Completion Flows (Kiosk + Online)
Once a user completes an induction…
1 vote -
Add default certifications to induction invitations
It would be valuable to be able to request default certifications be added directly to inductions. Eg, At a school where all contractors and volunteers require a Working with Children check.
1 vote
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