12 results found
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Allow Admins to Set a Custom System-Wide Default Welcome Greeting
Overview
Currently, each location can customise its welcome greeting, but the system default (used when clicking “Use Default” or “Reset to Default”) cannot be changed. It always reverts to the OnLocation-provided message.
We request the ability for organisations to define their own global default greeting that all locations can use.
Problem
Large multi-site organisations must manually update every location whenever the greeting changes.
“Reset to Default” restores the OnLocation system message, not the company’s preferred standard.
Creates inconsistency across sites and extra admin work.
Requested Feature
Add a setting allowing account administrators to:
✔ Set an organisation-wide default Welcome Greeting…
1 vote -
Delivery settings - send notification to contractor.
If a delivery arrives for a contractor, then be able to send a notification of its arrival and location.
2 votesHi Jessica,
Thanks for your suggestion. We will discuss this improvement with the team and open it up for votes.
Thanks
Karl
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Add “Once per Day” frequency option for Acknowledgment Notices
06748934 : Location > Important Notice
Current Behavior:
Acknowledgment notices can currently be configured with two frequency options:Each time the person signs in/out during the Published Period
Once only during the Published Period
This means users either:
Must acknowledge the notice every time they move between zones (time-consuming), or
Only acknowledge it once, even if the notice remains published for several days.
Customer Feedback:
Users with multiple zones connected to one location find it repetitive to acknowledge the same notice multiple times a day. However, setting it to “Once only during the Published Period” does not meet their compliance…1 vote -
Contracts Trigger - Deny access if contractor org has no contract
Create a new trigger rule that can detect if a contractor organization has no contract on file.
Current triggers only work if an organization has a contract - we need to deny access if there is no contract or if all contracts are expired/not valid/not active/etc.
It might also make sense to add contract "types", so that be used by a trigger as well. For example, if no "Contract Type A" exists or is expired, deny entry and send an email.
3 votesHi Chris,
Thanks for your suggestion. We will open this idea up to the wider community for votes.
Thanks
Karl
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Automation & Occupancy Settings - Add Exclusion Rules for Contractors
Our business, and many others, operate 24 hours a day with Contractors who are signed in at various hours.
It would be great if the automated sign out function could exclude individual contractor names (or all names under that Contractor business) from being signed out at the defined time.
For example, cleaners often work at night, which is when the automated sign out process runs. If we turn off the automation to accommodate this, if a contractor forgets to sign out, they will be forever in the system and this could become problematic over time - especially if there is…
5 votesHi Chris,
Thanks for your suggestion. Adding exclusions for contractor members and organizations to the automation and occupancy settings would make the platform more flexible. We will investigate and add it to our roadmap.
Thanks
Karl
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panic alarm
Panic Alarm trigger
Many customers have asked for a trigger on evacuation, and Panic Alarm where a trigger will fire on Evacuation created or Panic Alarm triggered allowing an email or webhook to be sent to access control solutions and other 3rd party solutions3 votes -
Kiosk Layout Settings
To have the ability to change the font size and the layout placement (left, centre, right alignment) for the sign in/out kiosk front page, for the organisation and instruction/information fields.
3 votes -
Automation & Occupancy Settings - Automatic Time Out
Our business operates 24 hours per day, 7 days per week, on 12 hour shifts. Our night shift crosses over the midnight mark, from one day into the next day. The current automation and occupancy settings do not fit the operating parameters of our business operations.
Could we please have an automatic sign out setting, that was based upon the number of hours, not a specific time of day.5 votes -
Delivery Access point identified
At one location we may have 4 different kiosks set up with deliveries + use deliveries within Sign in/out manager. On the reporting there is no way to show the different areas they were logged?
1 vote -
Change branding on selected Kiosk's simultaneously.
We change our background image on 21 kiosks every month. Currently I have to change each one individually. I'd love to be able to do a Global change - much like there are now Global Questions. Same for other branding / colours, fonts etc
8 votes -
residential address field for contact info
In Sign in/out questions - Visitor/Contractors "Contact Info" I would like to see a tick box option for Residential Address (this is a Border Force req) and the Address is linked to something like a google address drop down when you start typing
1 vote -
Option to change work alone setting by Area/Zone
Add option to change work alone setting when changing work area/zone. For example, I may check in to work in Zone A working with a partner (not working alone). However, after completing the work in Zone A, I may move on alone to Zone B to do work there. It would be great if I could change my work alone setting in the OnLocation app at any time to reflect my work alone status at that time.
1 vote
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