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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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1175 results found

  1. since change of system this week, the auto attachment of company banner is removed from emails sent from actions., you now have to remember to attach your banner to emails so your signature appears on emails sent to clients, this has only just been removed with update and needs to be reinstated urgently or we are sending emails and having to remember to attach banner.

    14 votes

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  2. Have a feed or synch when entering a creditor invoice as you are invoicing the tenant it feeds if they pay gst and GST needs to be added on top of rate instalment (that does not include gst but we need to charge if LL is registered) we are having to manually check each time very time consuming

    14 votes

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  3. Previously in REST when entering a rent increase that didn't line up with the tenant's existing payment cycle there would be an option to raise an invoice for the difference in the rent increase for the period between the rent increase effective date and the tenant's next payment cycle. This would mean the tenant's payment cycle isn't impacted and the owner doesn't have to wait till the next payment cycle for the increase to come into effect.

    So some tenants paying monthly it could mean the owner is having to wait an additional 30 days if the rent increase is…

    14 votes

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  4. We would like to see landlord portals available on an app instead of logging in to the website.

    14 votes

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    Ready for Votes  ·  1 comment  ·  Portals  ·  Admin →
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  5. It would be helpful if 3 months before a tenant's insurance policy is due to expire and email and sms could go out automatically to the tenant for the reminder.

    14 votes

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    0 comments  ·  Commercial  ·  Admin →
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  6. When a tenancy sells their business and the lease is transferred I would like to be able to set up the new tenancy and have the correct dates from the original lease. At the current time, the lease dates cannot overlap with the previous tenant which forces us to enter in the incorrect dates and pin a note to the tenancy.

    14 votes

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  7. There should be a way to pay someone from owner funds as a quick disbursement without having to create them as a creditor, create an invoice and then pay 1 invoice only to have to archive them as a creditor?

    14 votes

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  8. It would be great if an e-mailed remittance was generated & sent when refunding held funds rather than having to send a separate e-mail to advise the tenant or new Agent if we are transferring overpaid rent

    14 votes

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  9. We'd like the ability to add email disclaimers that appear after the selected banner on auto communications, email templates and ad hoc emails

    14 votes

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  10. Maintenance to be available to see on archived properties without having to unarchive and then find previous maintenance

    14 votes

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  11. Have an option to create an interim owner statement without generating a statement fee, and without clearing the statement period.

    14 votes

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  12. With Property Types it would be great to have this list updated to include Villa please

    14 votes

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    Ready for Votes  ·  5 comments  ·  Sales  ·  Admin →
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  13. The ability to have an agency ledger that groups the fees. So you can clearly see how the end of month figures have been arrived at to enable you to balance. At the moment it is just in date order

    14 votes

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  14. Our office procedure for outgoings (water use etc) is Owners are to initially pay creditors invoice and then are reimbursed from tenants when they pay their invoice. Can the tenant invoice show on the monthly Owner Statement even if it has not been paid? I have had a few Owners call me wanting to know why the tenant hadn't been charged (they had, but had not paid by EOM.) This used to show on REST statements and at least the Owners could see that the funds were coming. Thanks.

    14 votes

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  15. Could the attachment be in the body - currently it can be there or all the way at the bottom so is easily missed.

    Any attachment that is added in addition to those included in the template will appear outside the body of the email. If a banner is included however, then the attachments will appear after the banner as the banner is pulled as part of the body of the email.

    14 votes

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  16. I understand that companies with large portfolios and who use an offshore team use Airtable to assist with with managing workflows so it would be fantastic to have some integration to minimize the manual data and workflow entries.

    14 votes

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  17. Be able to edit the communication of outstanding invoice to vendor with pre populated Sales Trust Bank account details.

    14 votes

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    Ready for Votes  ·  1 comment  ·  Sales  ·  Admin →
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  18. When cancelling a fee there are limited options and often we cancel fees in order to pay an owners outgoings then re-enter the fee afterwards. Can you add a new option 'delay'?

    14 votes

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  19. Have the ability to allocate portal messages to other users

    14 votes

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  20. Ability to filter reports by Suburb/Street Name, Bed/Bath/Car (on Find Profile, Rent Reviews, Tenancy Leases). Tags are good but we end up duplicate this information that is already in the profiles

    14 votes

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