1209 results found
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Show tenant rental amount when selecting which Landlords to pay
When selecting which owners to pay, it would be great to have a column which shows what the tenants actual rent amount is. The amount and pay cycle (EG $500 weekly or $1000 fortnightly etc).
3 votes -
Management Fees as a flat fee that can be charged automatically
To be able to enter management fees as a flat fee. - IE. we have stakeholders that pay their management fees quarterly and annually.
We currently enter this in as a (manual) fee and then have to label each stakeholder whereas if it was an option to have a non-percentage flat fee this would also allow us to capture this in our fees reporting each month/year.
Currently it is very manual to capture this for reporting purposes.
2 votes -
separate base rent and combined o/g
We have an international commercial client, who have different departments in different parts of the planet paying different elements of their monthly invoices.
If one department eg water bill is late or questions the amount the total monthly invoice is not paid on time
It would be helpful for us split the monthly invoice into two
one invoice for base rent and the other for all variable out goings.At the moment system won`t allow us to split rent and variables out going into two invoices,. instead we must provide separate invoice for each variable out going.
instead it would…
3 votes -
Have a send an update email option for a change to routine inspection date and/or time
Have a send an update email option for a change to routine inspection date and/or time so tenants have a copy of the new appointment
4 votes -
Accuracy of profile matching and payment allocation in tenant download
The matching of payment references to tenancies needs to be more intuitive. We need tenants to be able to put a descriptive word in their payment reference so that it is clear what the payment is intended for and there is no confusion where it should be allocated. Especially if the payment is for something other than rent, its important for them to be able to add a descriptive word in the payment reference such as "water" or "bond". However, even when the tenants include their name exactly as we have it in our system and they also provide their…
3 votes -
Two deposits received on the same property
We have this morning received two (2) separate holding deposits from buyers for the same property. As far as I can tell, two active buyers cannot be added to the same property, and I have needed to rescind one of the buyers after creating a receipt for them in order to add new buyers and create the second receipt. Hopefully I will be able to reinstate the first buyers if they do eventually become the buyers to enter into a contract!...
4 votes -
Strata Plan report with linked properties
To be able to run a strata plan report to show the linked properties.
At the moment you have to look at each individual strata plan to find the properties.
REST had such great reporting and it is the biggest let down of Property Tree.
5 votes -
Reply to an email and use a template
To be able to click on reply and select a template to use for your reply.
This would save going into the template, copying and then pasting in your reply.
A lot of replies to emails are template replies and having this feature would save time and make emails more professional. Thanks.
9 votes -
Keep communications being sent in a thread via Property Tree
For example if I send an owner an email about their routine from PT and the response is received to my outlook emails, can I link the owners reply back to my email in PT so that way i can keep the same thread going amongst other things like lease renewal responses from tenants and owners etc.
9 votes -
The Tenant bank account details to be linked for refund
The Tenant bank account details in the contacts should be linked to the tenant refund (including bond refund) automatically.
5 votes -
Inspection Scheduler
Improvement Suggestion: Streamline Routine Inspection Scheduling
Is anyone actually using Property Tree for scheduling routine inspections? I am trying and finding the current system is clunky, clumsy, and lacks essential features.
Key Pain Points:
Missed Properties: No way to track if a property has been missed for scheduling
Holiday Scheduling: No block-out periods for holidays, inspectors' leave, or public holidays.
Route Planning: No effective route planner within the scheduler, making it difficult to schedule and navigate multiple properties.
Current route planner only allows for 7 properties, which is insufficient for our needs (up to 15 inspections per day).
Proposed Improvements:
…
39 votes -
Automatic Inspection Configuration - Timing
Allow for the automatic routine inspection scheduling to be without a set time, so it reallocates the next inspection for the same time frame as the last inspection when it is closed rather than looking at the default inspection configuration.
6 votes -
under the search bar in notes you should change it to search by key words and sentences
under the search bar in notes you should change it to search by key words and sentences
8 votes -
invoice genius property details to move with the invoice details. Some invoices do not have the property address in the first page of the
invoice genius property details to move with the invoice details. Some invoices do not have the property address in the first page of the invoice
3 votes -
Match and allocate arrears amount for tenant download
When using the tenant download, can funds be receipted automatically when the amount paid matches the arrears amount? At the moment, it rejects because it may not match the normal monthly rent as it's a part payment, and we have to receipt it manually
4 votes -
Audit Tab under profiles
I recommend an audit tab under each profile ( tenancy, property and owner) which will show a log of date, time and user of making any adjust under the profile.
for example, staff member 1 changed the rent schedule on 5/2/2025 at 11.55am. A log will show:
User: SM1 Change: rent schedule from $300weekly to $320weekly Date/Time: 5/2/2025 11.55am2 votes -
Search Maintenance Job for Key Words
I'd love to be able to search maintenance jobs for key words like 'screen door' or 'pest control' so that I can see which trades we have sent for what jobs, and compare them.
We often have owners say 'how much will that cost?' so it would be great to be able to search through jobs we've had done and see a list of all the jobs with those key words either in the title or the body of the work order.5 votes -
Automated communication - termination
An automated vacating email to the tenant 14 days prior to the termination date outlining the process around vacating - cleaning, bond return etc
7 votes -
Making Bond and Deposit Information Mandatory for Residential Setup
It would be lovely if residential profiles could not be able to be finalised without the required bond amount being entered. This would stop bond payments being automatically allocated to rent in the meantime.
8 votes -
Credit for Ownerships
Agencies should be able to provide credits against an ownership profile just like you can create credits against a tenancy profile. This allows for if agencies offer credits - such as a free month of management, we should be able to apply this as a credit instead of waiving fees.
10 votes
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