Employees off-site but still available to be selected as hosts.
Can Employees that Host Contractors and/or Visitors, but are off site and not signed-in, be automatically made unavailable to host contractors or visitors.
Employees should only be available to host contractors/visitors if they are on-site to host them.
Cherie Jones
shared this idea
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Hi Cherie, we have had this request before but the feedback was 'hiding' the 'not signed in employee' from the host selection list would cause many false positives. The employee is on-site but forgot to sign-in is one common example and the visitor would then leave.
As a solution suggestion we do support a Trigger where you can tell the visitor (in the form of a onscreen pop up) that their host has been notified but is not currently on site; and if they would like to contact them the host's number is xxxx.
Triggers are highly customizable and configurable. For example; you can set the Trigger to inform a colleague or reception team member that someone has arrived to see <insert host name> but <host> is not onsite.
You can learn more about Triggers here: https://helpdesk.whosonlocation.com/hc/en-us/articles/218121178-Introduction-Triggers
If you need assistance to setup such a Trigger do not hesitate to reach out to support@whosonlocation.com
For now we will leave the idea open for community feedback.
