1008 results found
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Work orders and pictures be sent as pdf attachments rather than links.
We have found that strata companies and now many of trades will not click on links. This is causing us duplication of work as we resend the work order as an attachment.
7 votesWe're currently looking into replacing the links in emails sent from Property Tree with attachments (across the product - statements, invoices, receipts, work orders etc). We'll let you know once this goes into Development.
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Inspections Summary - have "street" column
The Street used to appear as a column, and made scheduling much easier! Please bring it back as we have a number of properties on the same streets and want to ensure we schedule appropriately. Please!
1 vote -
Invoice History
I'd love to see a section in the financials of all Invoice history for that tenancy or ownership instead of having to go through the ledger or scroll through the financials tap hunting for an invoice.
4 votes -
Bulk Assignment of Tasks
This is a pain, I have 97 ‘open’ tasks that I have to transfer to two other team members, and the only way to do this is to open each one to see who the property manager is now following the re-distribution of properties between these two team members.
3 votes -
Add CC option when sending email using mail merge
Can you add an option to include CC when sending emails via Mail Merge in Property Tree?
1 vote -
Split past & current tenant arrears on dashboard
For the purpose of seeing both vacated & current tenants arrears at a glance
2 votes -
Automatic charge for routine inspection
While it is nice that Property Tree charge owner the routine inspection fee whenever we finalised a routine inspection report on Inspection Express. However, when we finalised an Entry or Exit Inspection, Property Tree charge the owner the Routine Inspection Fee instead of the Entry/Exit inspection fee.
Could Property Tree rectify this? Thank you.2 votes -
Messages on Tenant Invoices
Can we have a bulk message put on tenant invoices, regarding how to pay this (the same way they pay their rent).
3 votes -
Compliance - Insurance should not transfer with change of ownership
Insurance entered for a property should not go over with the property during change of ownership as this would have been for when the previous owner managed it not the new ownership.
4 votes -
Ability to Archive Properties instead of Deleting
Ability to Archive Properties instead of Deleting
If a landlord gives back a management of a property or access is required for an old report for a property, there is no ability to make a property/inspection active again without contacting support.
Reports are not accessible on deleted properties.
Archived properties should not be included in the active property count.
14 votes -
Issue statements to agency when pay-out to agency has occurred
Clients have statements issued via email when payment made but when paying agency not statement is sent
We are required to locate and print/download/email manually. This should be simple if it can be done for clients it should be also available to the agency4 votes -
Ability to archive a sale property if it has been withdrawn
Ability to archive a sale property if it has been withdrawn without having to add a dummy buyer or a dummy maintenance request.
2 votes -
Ability to choose property as Rural instead of Residential
Regional agents manage rural property with some acreage attached. Would be good to have an option to have them listed as rural instead of residential.
2 votes -
Differentiate PT accounts
We would like to be able to differentiate between two separate PT accounts, so when switching between accounts they look visibly different. This may be in the form of a different background colour (this was an option in REST).
1 vote -
Ability to retract emails
It would be great to have the ability to retract emails. We have had the needed to do this on a number of occasions
1 vote -
archive tenant contacts
Ability to archive specific tenants in an existing profile rather than creating a brand new tenancy profile.
4 votes -
Compliance Register - Non-Compliant Properties & Compliance Dates
Issue 1 - (Compliance – Current) - This does not accurately reflect if a property is compliant or not.
Non-Compliant properties that have current compliance dates (This marks Compliance as Current in PT), however the actual reports are Non-Compliant due to Electrical/Gas/Smoke Alarm issues to be rectified.
• For the property to show as Non-Compliant in PT – I must add in the Notes section: NON-COMPLIANT to help identify the Non-Compliant properties.
• Could a Non-Compliant Tick Box be added to the Compliance Register and the Property Section to assist with clearly identifying the Non-Compliant Properties or Category even when…
15 votes -
merge fields for compliance
We would love to see merge fields for the compliance dates so that they can be easily inserted into lease agreements and disclosure statements - in particular, the last serviced date
35 votes -
My idea is to change the rent arrears notice from the day the rent is due to the next day as the act state that the rent is due on or before
My idea is to change the rent arrears day from the day the rent is due to the next day as the Residential Tenancies Act NSW 2010, states that the rent is due on or before the day it is due. So, if the tenant pays their rent on the day it is due, they are not one day in arrears and they shouldn't be showing as they are in arrears.
33 Payment of rent by tenant
(1) A tenant must pay the rent under a residential tenancy agreement on or before the day set out in the agreement.By…
2 votes -
Automated Lease Expiry/ Lease Renewal message to owners and tenants about specific recommendations on upcoming renewals.
Hey Team!
It would be handy to customise lease expiries/ lease renewals communications on specific tenancies, such as a "task" orientated set up specific for lease expires/ lease renewals on individual properties.
Basically what I want to do, would be to customise an email to an owner recommending an increase amount and renewal for 12 months, however rather then creating our own email and sending it every month in advance to every owner, it would automatically be sent on a specific date that we set.1 vote
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