1182 results found
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COMPRESSED BPAY REFERENCE NUMBERS REJECTED BY BANK
Every mid-month and end-month I encounter a very frustrating issue involving BPay batch payments. Most strata invoices and some other creditors have very long BPay reference numbers. DEFT Payment Systems, for example, have 16 digit reference numbers.
The issue is this: When PT generates the BPay batch file for uploading, PT compresses the long reference numbers when generating the Excel spreadsheet which is then imported to our bank trust account. A long reference number gets converted to 85730570+16, for example. The bank trust account rejects these compressed reference numbers due to an invalid character (the '+' symbol).
I have to…
1 vote -
Better Search Function
It is very frustrating that the SEARCH in communication is VERY basic. We can't search via SENDER, or have too many words, or little words. The filter option is also very basic. Keyword is only what's on the Subject Line. It's very frustrating trying to search for old email and we potentially don't quite remember the title of the email, or the title of the email was something generic like Ownership Statement. If it can search Subject line, Sender line, email content, or combination of different areas.
3 votes -
That the renter/tenant receives a receipt when you create a tenancy credit
That the renter/tenant receives a receipt when you create a tenancy credit
2 votes -
An agent should be able to pick and set the default statement style for when entering a new owner
Owner statements
1 vote -
Property Listing Type
We sign up General Sale Authorities in our office which have no expiry period. It would be great if we could have an option in "Listing Type" to select General Sale Authority and the authority period displays N/A. We currently make an important note to display it's a General Authority. It would be helpful if B+D could reflect this in the listing screen under listing type. Thank you
1 vote -
SMS Unsubscribe Report
Property Tree has the option to generate a report for contacts that have unsubscribed to email however not SMS.
3 votes -
When entering a vacate date in the system, pre-populate the vacate information into merge emails to the owner and landlord.
When entering a vacate date in the system, pre-populate the vacate information into merge emails to the owner and landlord.
Vacate email should contain information such as confirmation of vacate date, rent owing, preferred cleaners/gardeners etc.
Other platforms have this functionality, and it should prompt the user in a pop-up when entering the vacate date on if they would like to send the vacate information email to the tenants and owners.
1 vote -
notification for failed emails
Notification to team member when an email or SMS communication FAILS and the reason so it can be rectified asap.
19 votes -
Commercial Lease Terms & Lease Option feilds available as a column selection in all reports
Could we please have Commercial Lease Terms & Lease Option columns available to select in all reports and even a lease notes field would be great.
2 votes -
tenant fee
We need to be able to see the due dates of tenant invoices when receipting rent. For example, when we receipt money to a tenancy and we have more then one tenant fee, we cant see a due date so we dont know which one to pay first. There is no invoice number either so we cant check in the tenant profile before receipting.
1 vote -
when I search a key number, the search produces 1000's of results. Can we just get key search to produce results for the specific key number
Key Number - improve search
1 vote -
Selective Syncing via the PT-Eagle Integration
PT → Eagle sync operates on an all-or-nothing basis for eligible rentals
No filtering or opt-in controls available.It would be nice if we could select which listings we want to send via the integration would work in conjunction with the two-way sync UV
http://mri.uservoice.com/forums/953356/suggestions/510232002 votes -
simple - quick archiving
Why is archiving properties/tenants/landlords such a nauseating process.
You can keep the checklist as an option, however there should be a quicker archive option.
2 votes -
MMS - Being able to have an image on an SMS blasts
MMS - Being able to have an image on an SMS blasts. I want to be able to send an SMS to clients with an image in the SMS, at the moment you can only put a link in.
1 vote -
Search field for the document section
Please add a search box to the "Documents" section under Ownership, Property, and Tenancy profiles.
It would really help in quickly locating specific files. The filter icon is not useful.2 votes -
Charge rent monthly based strictly on the number of days in each month
Charge rent monthly based strictly on the number of days in each individual month e.g. January = 31 days, February = 28 days, etc...
To be able to calculate a mid-cycle increase directly rather than a workaround.
1 vote -
Routine inspection
Routine inspection integration with apple calendar and Microsoft calendar. (So when you setup a routine inspection date and time it automatically goes into your calendar). This is a must have. PT own Eagle software and Eagle software already does this so it would be easy for PT to do this.
10 votes -
Adding VCAT or Payment Plan to Vacate Tab
When viewing the arrears it would be beneficial to see not only the termination and vacating information but to see if a payment plan has been entered into or is pending a hearing with VCAT. By adding the categories in the vacate tab anyone can see at what stage the arrears are at and why.
17 votes -
Be able to "turn off" automatic communication (arrears) to individual commercial tenants
Be able to individually select commercial tenants who you do NOT want an AUTO COMMUNICATION - rent arrears letter to go to. Commercial tenants often have tailored payment plans, or waiting for something to trigger a full payment or "credits" that have not yet been created (examples only). It would be great if you could tick a box like we do for "Receive Invoices" or "Receive receipts" in the set up section.
Surprising how upset they get when they receive an email (auto or not)
7 votes -
Bulk Archive Buyer Profiles
Ability to bulk archive buyer profiles rather than archiving one by one
1 vote
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