1130 results found
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Inspection Summary Report--Column option to show Maintenance Request count
On the Inspection Summary report, add additional column options to show active Maintenance/Quote Requests.
This would be useful for the Inspection Manager to know at time of inspection.
6 votes -
Information Audit Filters and Refinement
It would be extremely beneficial to be able to filter not only by date range and accounting period but also by Ownership ID, Property ID and Tenancy ID. This would help in understanding key data changes but to also then aid training should a process not be being followed correctly.
16 votes -
Historic Statement View On Owner Portal
Having the automatic ability that once an owner is set up on portal, their historic statements show from before they signed up to the portal.
11 votes -
Property Manager Version of PropertyTree weekly agency overview
A weekly generated email to the Property Managers, similar to that of the PT weekly agency overview would be great.
Provide a view to each property manager and their portfolio on a Monday morning would be extremely beneficial in setting their week up for success.
11 votes -
Priority codes for maintenance
When allocating a maintenance request to a contractor need to be able to specify urgency for the job. Priority 1 within 24 hours, Priority 2 within 48 hours, etc. This could be done by adding tags to the maintenance requests that we can select prior to allocating and issuing a work order.
8 votes -
Auto Comms / Mail merging for Owners with outstanding invoices
Auto Comms / Mail Merging feature
The ability to create a Mail Merge Document outside of the Ownership statement
So that we can ask the owner to contribute funds to cover the outstanding invoices not paid. Lets be proactive not reactive... its too late when we send the statement as the bills are now possibly overdue and interest can occur
Or an Auto Comms same thing one that we could trigger by days3 votes -
Completed Maintenance Report Including Invoice Details
We need to generate a report showing all completed maintenance jobs, broken down by property and including the job details, creditor and invoice details. Sorted by owner or portfolio.
8 votes -
See maintenance on archived property
Maintenance to be available to see on archived properties without having to unarchive and then find previous maintenance
14 votes -
Daily Arrears SMS Messages
Currently arrears SMS messages are only sent when set up ie day 3 and 7. A way where the arrears messages could be send daily from day 3 for example, so that we dont have to set up 15 different SMS daily messages in the auto communications tab. This would benefit if there are any serial offenders or tribunal matters where it may go over 15 days, as they currently just STOP getting alerted at all which makes it worse.
9 votes -
Show past tenant invoices
It would be helpful under the financials tab in the tenants under outstanding invoices to have another area where it shows all past invoices paid a lot easier to access then to pull a ledger report each time to find the past invoices when needed.
11 votes -
Lease review reminder 3 months before lease ends
I recommend adding a lease review reminder 3 months before a lease ends to avoid human error.
This will give us le-way time to conduct a rental appraisal, negotiate with the owner etc.
I want to avoid accidentally overlooking a lease renewal to avoid going periodic.
With the new QLD tenancy laws this would be very handy as it could cause a problematic situation if it does go Periodic.
21 votes -
Option to enforce Maintenance Invoices must be linked to a work order before being processed
Invoices from a creditor can NOT be processed unless linked to a Work Order.
This would stop work orders against properties remaining open as invoices couldn't be processed unless linked to job and would ensure work orders are raised to get jobs done not just phone calls.
3 votes -
When sending a maintenance request, it would be great if you could add private notes
When sending a maintenance request, it would be great if you could add private note, i.e when you get updates from trades.
4 votes -
Property listed for sale
Property listed for sale/settlement date.
would be helpful in the vacate section of rent & Lease to have tab for sold, so can enter settlement date so rent is not paid past settlement.22 votes -
during "Create Receipt" for "Tenancy" - allow a message to be emailed along with the generated receipt
during "Create Receipt" for "Tenancy" - allow a message to be emailed along with the generated receipt.
For example, we can remind tenant to pay outstanding invoices, or balance due to vacating date.
3 votes -
Option for Interim Statement
Have an option to create an interim owner statement without generating a statement fee, and without clearing the statement period.
14 votes -
Easier transparency on who applies payment withhold
Understand this can be seen if you go into the information audit.
It would be great if there were a better way to display this in future - on the profile. like how a note shows when it was put there.4 votes -
Ability to add Email Disclaimers
We'd like the ability to add email disclaimers that appear after the selected banner on auto communications, email templates and ad hoc emails
14 votes -
Storage limits for documents
Can the storage limit please be increased as it is not large enough to save an entry report in the renters document section or any document section for that matter. We are resulting to saving them on Google Drive..
27 votes -
Suspend fees for a certain period
Ability to suspend fees for a set period (like dates for automated communications). At the moment they have to be deleted and then added back in. Other option would be to $0 out the fees (which currently you have to delete them and re-add them later), if we can enter a $0 charge then we can report on this to check/alter
44 votes
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