169 results found
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Show all questions in one screen on kiosk
Would it be possible to achieve the view on the Kiosks where all questions within the questionnaire are displayed on one screen, rather than one question per one screen (as it is when using Sign in/out Manager)?
2 votesHi Martyna,
What device are you using for your kiosk?
Showing sign-in questions all in one screen is available as a setting for PC kiosks. Due to the size of the screen and need for touch controls it is not currently supported on iPad kiosks. I will leave this open for votes as we gather requirements for future kiosk improvements.
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Set date to move an employee from one location to another or remove them
We have staff who act in roles at different locations who have an "end" date. It would be useful to be able to enter a date when the employee needs to move to a new location or return to their substantive location.
1 voteHi Vicki,
Thank you for your suggestion.
We will be opening this idea for votes.
In the meantime, as a workaround you can setup these employees as Contractors and use temporary location access in the organisation page on their profile.
You can find more information on setting up Contractors in the following support link: https://helpdesk.whosonlocation.com/hc/en-us/articles/115006985048-Contractor-member-profiles
Regards,
Vindya
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Pre-invitation emails language
Pre-invitation emails language
It would be nice to send pre-invitation emails in a different language without changing the default language setting.
Make a dropdown menu to choose the language you wish to send the pre-invitation email.
Thank you.
1 voteHi Henrik,
Thank you for your suggestion.
We will internally review this request and open this for Votes to the OnLocation wider community.
Regards,
Vindya
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Automatic SOS alarm trigger
Communication radios use a function called Man Down, if a radio gets in an horizontal position, it sends an automated SOS message to a Monitoring Center, indication a possible accident of the person using the radio. That's because, maybe the person is so injured that cannot send the message by its own.
Could be a way to configure a mobile App function to get an alarm trigger same as this radio function?
1 voteHi Camilo,
Thank you for your feedback.
We have a planned roadmap item for 2025 to deliver automated safety check-ins.
We will take this request into consideration when gathering the requirements and leave this open for votes and further input. Thank you.
Regards,
Vindya
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You should consider making OnSentry full online
You should consider making OnSentry full online. We've been receiving many complaints from the customer, when using two or more CipherLab unis in the same location, due to its offline development; for example, if a contractor sign-in through an Access Point and, in a short time he/she try to sign-out through the other AP, the OnSentry set or placed in that area registers another sign-in for the same contractor, then, the security guy try to update database manually, but, is the Db is too heavy, the unit takes a long time to get Db updated.
1 voteHi Camilo,
Thank you for your suggestion.
We are currently in the process of making improvements to OnLocation mobile to allow it to perform same tasks as OnSentry. These developments will take effect in the course of next 12 months.
We will consider how to improve the offline experience in this process. Thanks.
Regards,
Vindya
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Addition of Zone to Printed Pass
Add the zone number to the pass that prints out.
0 votes -
Customizable Templates For Badge Printing.
Ability to adjust the font size and boldness, center and adjust where photo and QR codes sit and their size.
2 votes -
Sign in improvement, having a ".com" Keybaord Macro / Button when caputring email address
To improve sign in speed / optimisation, it would be really helpful to have a keyboard button for ".com", when entering in the visitors email address.
3 votesHi Steve,
Thank you for adding your idea.
Could you please let us know what kind of Kiosks devices you are using for sign-in e.g., touch screen PC, iPad etc.
In the meantime we will be opening this for wider community Voting.
Regards,
Vindya
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Account already exists with this email address
Whenever an employee has been to a Location (school), they would be required to register their e-mail address in their WOL system, but it won't allow the same e-mail to be registered in another Location. This scenario happens between schools because many teachers work in more than one school using the same Department of Education e-mail address.
In my point of view, the duplication should be restricted by Location and not the whole system. The kiosk has a Location on its data, that should be enough to find which Location the sign-in is really happening.
1 voteThank you for your submission. We implemented single use email rules from day one in 2012 as part of best practise security however; we recognise today that in some use cases like yours this creates limitations.
We do have a solution with the recent release of the Custom Communities feature whereby each school can setup a Custom Community e.g 'Roaming Teachers' (distinct from say standard Employees who only work at that school). You then add those roaming teachers (that also work for other schools) to this new community as members. Next you add that 'Roaming Teachers' community to the sign-in kiosk options. When a teacher goes to sign in to your school using a Kiosk, QR Code or are signed in by an operator, they can select from 'Visitor', 'Contractor', 'Employee', or 'Roaming Teacher'. When selecting 'Roaming Teacher' they can be taken through a unique sign-in workflow.
Members emails can…
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Kiosks (Sign In/Out & Induction) need to be available for Samsung tablets
When setting up a new kiosk, the types of kiosks that are available are PCs with mouse, touch screen PC, iPad and QR Code. Need to be able to set up kiosks on Samsung tablets also.
All functions need to be fully supported on both Apple and Android.3 votesThank you Karina, we do not support Android OS however we do support Windows devices and iPad. We recently released QR Code posters whereby the person signing in uses their own browser on their own mobile device. At this stage we have no plans to add Android support but we will leave this open for votes to garner additional community feedback.
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Add more columns to the contracts report
We use the value field within the Contracts for an organization. This field is not available within the report. This is the only field that is not available. It would be great if this could be added. Our finance team would find this very beneficial.
2 votesHi Graeme,
Thanks for your suggestion. We will open this up for votes from the wider community.
Regards
Karl
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Contractor Portal Dahsboard
Add more options to Contractor Portal Dashboard including a report view with member Sign in/Sign out time) in addition to monthly chart.
1 vote -
Let employees see their time on site current month
Background:
In Europe all companies will be met by a new legislation that will impose the duty to digitally register the total amount of work time for ANY emplyee, month by month.This will open a brand new market to us. Not just in DK, but all over Europe actually. I have JUST met with a new potential customer that REALLY want to do business with us, but one tine thing is missing in ONL, to make it comply with this legislation.
In the law it is stated that ANY employee MUST be able to access the registred data somehow.…
1 voteHello Martin, thank you for the submission.
This is a great idea. We do have this in our roadmap however its scheduling is still a work in progress In essence our plan is to support a user being able to see a summary of their own 'time on site' for the last day, week, month, year. We plan on making these insights available via the mobile app (OnLocation Mobile) and via their dashboard if they login via desktop browser.
Note; OnLocation Mobile is a free mobile app for your employees and we support iOS and Android). I will leave your idea open even though its in the roadmap as other users may wish to contribute to your idea.
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michael.ljungqvist@sharp.eu
NEW PLACEHOLDER FOR TRIGGERS (EVENT_DATE)
The main problem is that there is NO placeholder for DATE e.g. meaning the Data of visit / when the visitor is coming.
Summary:
Customer would like to have email when pre-registration is done
Email should include, name, organization, email address, phone number and TIME and DATE of the EVENT/VISIT.Please add a new placeholder to be used:
EVENTDATE or VISITOREVENT_DATEThank you.
1 vote -
MFA for Admins
For added security, MFA(text/email/app) should be added for those that has Admin Role or Owner of the system even without enabling Single sign-on with SAML.
2 votesHello Reinel, MFA is coming and on the roadmap. We anticipate this being available either Q4 2024 or early 2025.
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Better Emergency Alerts
Not sure if it's possible but make the OnEvac alerts more noticeable. If the push notification can be red, bolder, etc. Just so people are more likely to see it.
2 votesThank you Jamie, at the moment OnEvac event notifications and SMS Self-Verify requests to those onsite are sent as SMS; which uses Plain Text so adding colour is out of our control. The same limitations exist for the 'Subject Line' in an email. What we are looking at is introducing a OnEvac notification as a Push Notification in OnMobile (the free mobile app for Employees and contractors). However; the employee can still override any notification (including a Push Notification); regardless of urgency or intent, by setting their notifications in their mobile device to 'Not Disturb' - we will continue to monitor iOS and Android functionality releases to see if we can accommodate your request at some time in the future.
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Tokens by email or SMS
Add an option to send tokens directly to users by email or sms (the same way as inductions). This will allow users to have their access code digitally without having to print a badge.
1 voteHello Anaisis, your employees and contractors, if using the free OnLocation Mobile app, are automatically issued with a Token as a QR Code which can be used to express scan into a site. Refer to the Access Summary article below.
https://helpdesk.whosonlocation.com/hc/en-us/articles/4407738169497-Show-your-access-summary-in-OnLocation-Mobile
If a visitor is pre-registered their token is emailed to them via the feature called OnPass
https://helpdesk.whosonlocation.com/hc/en-us/articles/216580828-Introduction-OnPass
I will leave this idea open in case we misinterpreted your request.
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Add filter in "token holders"
for a business that manage more than 1,000 members from different companies, it would be great to add a filter in token holders to narrow by service provider.
2 votesGood idea Anaisis, we reviewed the current filters and agree that this could be added to the roadmap. We will let you know once scheduled.
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Token assignment from Contractor Manager
Add an option to assign contractor tokens from the contractor manager view. i.e. add a button in "run an action" to assign Tokens to more than one contractor without using excel batch.
2 votesThank you Anaisis, batch assignment of token types would be possible however; assigning actual unique tokens to each holder would only work of you are assigning 'system generated' ID tokens. Is this your intent.
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Option to turn off Global Roamers to receive Panic Alarm message
Currently, Global Roamers receive a message when a Panic Alarm is triggered at a location they are set as Global Romer for. The customer would like the option to turn off Global Roamers receiving notification when a Panic Alarm is triggered.
4 votes
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