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169 results found

  1. Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?

    1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.

    2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.

    16 votes

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  2. Would be beneficial for registering visitors and scanning their license in an all in one app. As of now you have to register the visitor on either the web browser/app, then open the OnScan app to scan the ID. Having it built into the OnScan app to register and scan ID will increase efficiency, especially when registering truck drivers with a tablet.

    2 votes

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    0 comments  ·  Mobile Apps  ·  Admin →
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  3. I'm really struggling to use the current tool for building inductions. It's difficult to resize images without them disappearing altogether; difficult to move blocks around - sometimes the "drop" highlight comes up, sometimes it doesn't. I've tried on different PCs but the tool behaves in the same way regardless. It's hard to get my induction to look professional with such a finicky tool. I'm surprised there are no other suggestions for a revamped tool in here.

    8 votes

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    1 comment  ·  Inductions  ·  Admin →
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    Hi Rebecca,

    Thanks for your feedback. We have had a number of requests to improve the induction builder. We'll open this up to votes from the wider community and to gather feedback on potential improvements.

    Regards

    Karl

  4. Can you make is possible to batchprint pre-registered visitors badge passes? Add it like a feature to activate so its not on as default. We have a customer that print up to 100 passes at the time and they dont like to manually click out every pass.

    best regards
    Andreas

    1 vote

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  5. More and more work is being completed with the API, This request is to ask for the API to include Triggers. With the ability to access triggers and trigger ID and name of the trigger we will be able to assist more customers, particularly those customers that have 20 to 30 triggers per location across 50 plus locations.

    This request is to make Triggers available through the API

    10 votes

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    Hi Peter,

    Improving our API is a priority for us. We will add block out space in the roadmap and reach out to you and your team to discuss requirements once we begin scoping.

    Thanks

    Karl

  6. Sign in/out method notification. To be able to alert the host what method the visitor used to sign in/out. As we have a high volume of visitors for security reasons to know who has to be signed out manually.

    1 vote

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    0 comments  ·  Visitors  ·  Admin →
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    Hi Ayesha,

    Thanks for your input. We will open this up to the community for votes. In the meantime, I would like to share a suggestion. If you enable the 'Zone Selection' basic question for visitors and tick 'host notification' then the visitor arrival notification should include the name of the access point the visitor signed in through. If your kiosks each use a different access point you will know exactly which one they used. Hope that helps.

    Thanks

    Karl

  7. Create a new trigger rule that can detect if a contractor organization has no contract on file.

    Current triggers only work if an organization has a contract - we need to deny access if there is no contract or if all contracts are expired/not valid/not active/etc.

    It might also make sense to add contract "types", so that be used by a trigger as well. For example, if no "Contract Type A" exists or is expired, deny entry and send an email.

    3 votes

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  8. API insurance update required - Policy Type and Polcies Registered

    Hi Team

    As we have more customers doing more integrations, we require more access to data through the API

    OnLocation API does not support reading the Contractor Insurance settings, which is a significant issue.

    Can we please ask for the inclusion of the following through the API
    Insurance Policy Types, including audience and Insurance Policies Registered

    5 votes

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  9. Have different certification notification periods per certification - currently can only have one setting across all certificates

    2 votes

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  10. Our business, and many others, operate 24 hours a day with Contractors who are signed in at various hours.

    It would be great if the automated sign out function could exclude individual contractor names (or all names under that Contractor business) from being signed out at the defined time.

    For example, cleaners often work at night, which is when the automated sign out process runs. If we turn off the automation to accommodate this, if a contractor forgets to sign out, they will be forever in the system and this could become problematic over time - especially if there is…

    5 votes

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    Hi Chris,

    Thanks for your suggestion. Adding exclusions for contractor members and organizations to the automation and occupancy settings would make the platform more flexible. We will investigate and add it to our roadmap.

    Thanks

    Karl

  11. We already have an integration fro Alcolizer, I have asked multiple times over the past 6 years to allow randomisation to apply. Currently we can only breath test every person, customers are asking for and some of our competitors already have the ability to randomize who needs to complete a breath test. The ability for the customer to set some rules like every contractor must do 3 breath tests a year or 45% of contractors and 20% of employees must complete a breath test in a 12 month period.

    2 votes

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  12. I want Team Leaders to be able to check if an employee has completed an appointment offsite in the time expected. e.g. other employee tracking apps allow the employee to load expected time at appointment offsite, if they don't check in by x time their team leader gets a prompt to check in. The team leader will need to be different for employees in different teams. It needs to work offsite- e.g. bob goes to see client offsite at 4pm, expected to finish at 5pm, he goes straight home after. Team leader gets a prompt to check in at 5.15…

    2 votes

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    0 comments  ·  Mobile Apps  ·  Admin →
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    HI Alison,

    We have a scheduled roadmap item for later in 2025 to implement safety check-ins for employees and contractors. We will take your suggestion into consideration and open this up for further votes.

    Thanks

    Karl

  13. If a staff member uses the SOS on their mobile their message should go to their team leader but at the moment I can only choose generic people to respond regardless of who presses SOS. I would like to be able to choose who gets it- as well as require at least 1 or 2 people who always get it.

    2 votes

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    0 comments  ·  Mobile Apps  ·  Admin →
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    Hi Alison,

    Thanks for your feedback.

    We want to ensure that an SOS message is always seen, which is why they have been developed to go to all SOS responders at a location. We will open this request up for voting & feedback from the wider community.

    Thanks

    Karl

  14. I want to send instant messages as a text message if needed to all employees. If something is an emergency staff will see it more readily if it comes through as a text message rather than an app notification. I want to choose if it goes as an SMS to all (e.g. an emergency notice) or app notification (non urgent message)

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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  15. Onpass customization
    We would love it if the order of the Onpass invitation could be changed so that the QR code appears at the top. That way, users can quickly log in from their phones. We hope you will consider this possibility.

    4 votes

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    0 comments  ·  Visitors  ·  Admin →
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    Thank you Henrik for you submission. This is a great idea and would certainly streamline sign-in for OnPass Users. We will add this to our roadmap as its a simple design change however we will also leave it open for votes to ascertain priority as we do have a full roadmap until end of Q1, 2025.

  16. Make it possible to see who is signed in on the onlocation mobile app. Do it as an administrator feature

    2 votes

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    1 comment  ·  Mobile Apps  ·  Admin →
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    Hi Andreas,

    I am pleased to tell you that this feature is in development and will be released very soon. Employees with the Sign in/out manager and/or Reports Manager user roles will have access to a new area called 'On-Site Insights' where they can look up who is currently signed in at their locations. Stay tuned for future updates.

    Regards

    Karl

  17. We have multiple groups in our business and each of the groups have multiple locations. Currently you are not able to select all (or multiple) locations in a group when running a people presence report. If this function could be added it would be easier than running multiple reports.

    4 votes

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  18. Question asked are inconsistent in their formatting across browser and mobile app. For example, question for expected duration on site from kiosk/QR code is asking for duration in minutes whereas in the mobile application is asking 24h time.

    2 votes

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    0 comments  ·  Mobile Apps  ·  Admin →
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  19. Zones Desktops (workspace) Restriction based on assigned Zones on user profile

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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    Hi Sajid,

    Thanks for your feedback.

    Could you confirm if your employees are signing in using OnLocation Mobile to select their workspaces?

    Kiosks can be linked to specific zones, which would limit the workspaces available when signing in.

    We'll leave this open for votes.

    Regards

    Karl

  20. Have an expiry period on a certification itself, much like inductions. E.g. First Aid cert entered in the Cert manager is given an validity period of 1yr. So any first aid certs uploaded for people automatically alert based on ValidFrom date entered. I know there's the ValidTo date on each uploaded cert, but this is pretty error prone and it would be a good reference for people to know that the cert is only valid in our eyes for 1year before they need to renew.

    2 votes

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