167 results found
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Signin/signout Method Notification.
Sign in/out method notification. To be able to alert the host what method the visitor used to sign in/out. As we have a high volume of visitors for security reasons to know who has to be signed out manually.
1 voteHi Ayesha,
Thanks for your input. We will open this up to the community for votes. In the meantime, I would like to share a suggestion. If you enable the 'Zone Selection' basic question for visitors and tick 'host notification' then the visitor arrival notification should include the name of the access point the visitor signed in through. If your kiosks each use a different access point you will know exactly which one they used. Hope that helps.
Thanks
Karl
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Contracts Trigger - Deny access if contractor org has no contract
Create a new trigger rule that can detect if a contractor organization has no contract on file.
Current triggers only work if an organization has a contract - we need to deny access if there is no contract or if all contracts are expired/not valid/not active/etc.
It might also make sense to add contract "types", so that be used by a trigger as well. For example, if no "Contract Type A" exists or is expired, deny entry and send an email.
3 votesHi Chris,
Thanks for your suggestion. We will open this idea up to the wider community for votes.
Thanks
Karl
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API - Add Policy Type and Policy Registered endpoints
API insurance update required - Policy Type and Polcies Registered
Hi Team
As we have more customers doing more integrations, we require more access to data through the API
OnLocation API does not support reading the Contractor Insurance settings, which is a significant issue.
Can we please ask for the inclusion of the following through the API
Insurance Policy Types, including audience and Insurance Policies Registered5 votes -
Have different certification notification periods per certification - currently can only have one setting across all certificates
Have different certification notification periods per certification - currently can only have one setting across all certificates
2 votesHi Lenore,
Thanks for your idea. We will open this up to the wider community for voting.
Thanks
Karl
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Automation & Occupancy Settings - Add Exclusion Rules for Contractors
Our business, and many others, operate 24 hours a day with Contractors who are signed in at various hours.
It would be great if the automated sign out function could exclude individual contractor names (or all names under that Contractor business) from being signed out at the defined time.
For example, cleaners often work at night, which is when the automated sign out process runs. If we turn off the automation to accommodate this, if a contractor forgets to sign out, they will be forever in the system and this could become problematic over time - especially if there is…
5 votesHi Chris,
Thanks for your suggestion. Adding exclusions for contractor members and organizations to the automation and occupancy settings would make the platform more flexible. We will investigate and add it to our roadmap.
Thanks
Karl
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Alcolizer randomisation
We already have an integration fro Alcolizer, I have asked multiple times over the past 6 years to allow randomisation to apply. Currently we can only breath test every person, customers are asking for and some of our competitors already have the ability to randomize who needs to complete a breath test. The ability for the customer to set some rules like every contractor must do 3 breath tests a year or 45% of contractors and 20% of employees must complete a breath test in a 12 month period.
2 votesHi Peter,
Thank you for your feedback. We will leave this open to determine community interest and feedback and consider it in our future roadmap planning.
Thanks
Karl
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Expected arrival function for offsite employees at appointments
I want Team Leaders to be able to check if an employee has completed an appointment offsite in the time expected. e.g. other employee tracking apps allow the employee to load expected time at appointment offsite, if they don't check in by x time their team leader gets a prompt to check in. The team leader will need to be different for employees in different teams. It needs to work offsite- e.g. bob goes to see client offsite at 4pm, expected to finish at 5pm, he goes straight home after. Team leader gets a prompt to check in at 5.15…
2 votesHI Alison,
We have a scheduled roadmap item for later in 2025 to implement safety check-ins for employees and contractors. We will take your suggestion into consideration and open this up for further votes.
Thanks
Karl
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Mobile SOS choose who receives for different employees
If a staff member uses the SOS on their mobile their message should go to their team leader but at the moment I can only choose generic people to respond regardless of who presses SOS. I would like to be able to choose who gets it- as well as require at least 1 or 2 people who always get it.
2 votesHi Alison,
Thanks for your feedback.
We want to ensure that an SOS message is always seen, which is why they have been developed to go to all SOS responders at a location. We will open this request up for voting & feedback from the wider community.
Thanks
Karl
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Instant messages have SMS delivery option even if using mobile app
I want to send instant messages as a text message if needed to all employees. If something is an emergency staff will see it more readily if it comes through as a text message rather than an app notification. I want to choose if it goes as an SMS to all (e.g. an emergency notice) or app notification (non urgent message)
2 votesHi Alison, thank you for your suggestion. We will open this this up for voting and feedback.
Thanks
Karl
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Onpass customization
Onpass customization
We would love it if the order of the Onpass invitation could be changed so that the QR code appears at the top. That way, users can quickly log in from their phones. We hope you will consider this possibility.4 votesThank you Henrik for you submission. This is a great idea and would certainly streamline sign-in for OnPass Users. We will add this to our roadmap as its a simple design change however we will also leave it open for votes to ascertain priority as we do have a full roadmap until end of Q1, 2025.
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Implement so you can see who are signed in on onlocation mobile app
Make it possible to see who is signed in on the onlocation mobile app. Do it as an administrator feature
2 votesHi Andreas,
I am pleased to tell you that this feature is in development and will be released very soon. Employees with the Sign in/out manager and/or Reports Manager user roles will have access to a new area called 'On-Site Insights' where they can look up who is currently signed in at their locations. Stay tuned for future updates.
Regards
Karl
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Allow selection of all locations in a group when running a people presence report
We have multiple groups in our business and each of the groups have multiple locations. Currently you are not able to select all (or multiple) locations in a group when running a people presence report. If this function could be added it would be easier than running multiple reports.
4 votesHI Vicki,
Thanks for your feedback. We will take this into consideration when planning future reporting improvements and open this up for votes form the community.
Regards
Karl
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Consistent formats in questionaires across all OnLocation Platforms
Question asked are inconsistent in their formatting across browser and mobile app. For example, question for expected duration on site from kiosk/QR code is asking for duration in minutes whereas in the mobile application is asking 24h time.
2 votesHi Isabelle,
Thanks for your feedback. We will open this up for community comments and set the status to 'Ready for Votes'.
Thanks
Karl
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Restict access to zones based on profile
Zones Desktops (workspace) Restriction based on assigned Zones on user profile
1 voteHi Sajid,
Thanks for your feedback.
Could you confirm if your employees are signing in using OnLocation Mobile to select their workspaces?
Kiosks can be linked to specific zones, which would limit the workspaces available when signing in.
We'll leave this open for votes.
Regards
Karl
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Certificate expiry
Have an expiry period on a certification itself, much like inductions. E.g. First Aid cert entered in the Cert manager is given an validity period of 1yr. So any first aid certs uploaded for people automatically alert based on ValidFrom date entered. I know there's the ValidTo date on each uploaded cert, but this is pretty error prone and it would be a good reference for people to know that the cert is only valid in our eyes for 1year before they need to renew.
2 votes -
Show all questions in one screen on kiosk
Would it be possible to achieve the view on the Kiosks where all questions within the questionnaire are displayed on one screen, rather than one question per one screen (as it is when using Sign in/out Manager)?
2 votesHi Martyna,
What device are you using for your kiosk?
Showing sign-in questions all in one screen is available as a setting for PC kiosks. Due to the size of the screen and need for touch controls it is not currently supported on iPad kiosks. I will leave this open for votes as we gather requirements for future kiosk improvements.
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Set date to move an employee from one location to another or remove them
We have staff who act in roles at different locations who have an "end" date. It would be useful to be able to enter a date when the employee needs to move to a new location or return to their substantive location.
1 voteHi Vicki,
Thank you for your suggestion.
We will be opening this idea for votes.
In the meantime, as a workaround you can setup these employees as Contractors and use temporary location access in the organisation page on their profile.
You can find more information on setting up Contractors in the following support link: https://helpdesk.whosonlocation.com/hc/en-us/articles/115006985048-Contractor-member-profiles
Regards,
Vindya
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Pre-invitation emails language
Pre-invitation emails language
It would be nice to send pre-invitation emails in a different language without changing the default language setting.
Make a dropdown menu to choose the language you wish to send the pre-invitation email.
Thank you.
1 voteHi Henrik,
Thank you for your suggestion.
We will internally review this request and open this for Votes to the OnLocation wider community.
Regards,
Vindya
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Automatic SOS alarm trigger
Communication radios use a function called Man Down, if a radio gets in an horizontal position, it sends an automated SOS message to a Monitoring Center, indication a possible accident of the person using the radio. That's because, maybe the person is so injured that cannot send the message by its own.
Could be a way to configure a mobile App function to get an alarm trigger same as this radio function?
1 voteHi Camilo,
Thank you for your feedback.
We have a planned roadmap item for 2025 to deliver automated safety check-ins.
We will take this request into consideration when gathering the requirements and leave this open for votes and further input. Thank you.
Regards,
Vindya
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You should consider making OnSentry full online
You should consider making OnSentry full online. We've been receiving many complaints from the customer, when using two or more CipherLab unis in the same location, due to its offline development; for example, if a contractor sign-in through an Access Point and, in a short time he/she try to sign-out through the other AP, the OnSentry set or placed in that area registers another sign-in for the same contractor, then, the security guy try to update database manually, but, is the Db is too heavy, the unit takes a long time to get Db updated.
1 voteHi Camilo,
Thank you for your suggestion.
We are currently in the process of making improvements to OnLocation mobile to allow it to perform same tasks as OnSentry. These developments will take effect in the course of next 12 months.
We will consider how to improve the offline experience in this process. Thanks.
Regards,
Vindya
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