174 results found

1. Create an option in the platform to be able to alert a response team. First aid responder, spill response, etc.

   in the main app or mobile app be able to summon or dispatch First aid responders or Spill responders to a location. Those individuals would have that role "first aid" or "spill response" and once activated they would get a text telling them "First aid" or "spill" with a location.

   1 vote

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  User Roles  ·  Edit…  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?

   Hi Team

   I have this request for deeper control from Matthew at Cummins. Could you consider the ability to turn on or off the ability for a Limited Certification Manager to add new certificates, as we have customers that use this feature, and giving the ability to turn on or off the option will give total control to the customer.

   Can we remove the ability of ‘Limited Certification Managers’ to add new certificates (limit user access or create a new user role)?

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Certifications  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Multi-Column Sorting in People Presence Report

   Current Behavior:

   The PPR currently supports sorting by a single field only (e.g., Department or Full Name).

   When a user sorts Department A–Z, the Full Name order becomes randomized or is not retained.

   This behavior was confirmed as the intended functionality based on the 10/7/2025 release review — no changes were made to sorting logic at that time.

   Requested Enhancement:

   Add support for multi-level sorting in the People Presence Report.

   Example use case:

   User first sorts Department A–Z.

   Then sorts Full Name A–Z within each department group.

   Ideally, the UI would display a sort order indicator (e.g., “Primary sort: Department | Secondary sort: Full Name”).

   Rationale / Business Value:

   Users (example: [Customer Name / Org]) rely on this view for attendance and personnel tracking by department.

   They want to consider a consistent alphabetical listing of both departments and employees within each department.

   Current Behavior:

   The PPR currently supports sorting by a single field only (e.g., Department or Full Name).

   When a user sorts Department A–Z, the Full Name order becomes randomized or is not retained.

   This behavior was confirmed as the intended functionality based on the 10/7/2025 release review — no changes were made to sorting logic at that time.

   Requested Enhancement:

   Add support for multi-level sorting in the People Presence Report.

   Example use case:

   User first sorts Department A–Z.

   Then sorts Full Name A–Z within each department group.

   Ideally, the UI would display a sort order indicator (e.g., “Primary sort: Department… more

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Reporting and Dashboards  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Attachment Option to Custom Questionnaire “Add Option” Field

   In the Custom Questionnaires setup under Locations > Sign In/Out Questions > Custom Questionnaire, when configuring a question using the Add Option function, users can currently add an image to an option.

   It would be helpful for the future to extend this functionality to support file attachments (e.g. PDF, DOCX) so administrators can upload reference or compliance documents directly within a questionnaire question.

   Example Use Case:

   A visitor may need to view and acknowledge a safety briefing or policy document before completing sign-in.

   Visitor-like Induction questionnaires could include procedural PDFs or forms without redirecting to another system.

   Proposed Enhancement:
   Add an “Attach File” option (similar to “Add Image”) when configuring question options. Files should be viewable or downloadable within the kiosk, Sign In/Out Manager, and using mobile devices if applicable.

   Reference: 06846026 October 22, 2025 at 5:16 PM

   In the Custom Questionnaires setup under Locations > Sign In/Out Questions > Custom Questionnaire, when configuring a question using the Add Option function, users can currently add an image to an option.

   It would be helpful for the future to extend this functionality to support file attachments (e.g. PDF, DOCX) so administrators can upload reference or compliance documents directly within a questionnaire question.

   Example Use Case:

   A visitor may need to view and acknowledge a safety briefing or policy document before completing sign-in.

   Visitor-like Induction questionnaires could include procedural PDFs or forms without redirecting to another system.

   Proposed Enhancement:
   Add… more

   1 vote

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Visitors  ·  Edit…  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Induction Management - course notifications

   To have the ability to specify both the location and the recipient of the pass/fail notification would be a valuable enhancement.

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Inductions  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Enable Vertical Scrolling for Inductions on Android Devices

   Description:
   06831312: When viewing an induction on Android devices, the content does not allow vertical scrolling, users can only scroll side to side. This occurs across browsers as long as its Android and prevents users from reading or completing longer induction content.

   The same inductions work correctly on iOS devices, where full vertical scrolling is supported.

   Suggested Enhancement:
   Optimize the induction viewing interface to support vertical scrolling on Android browsers, ensuring consistent behavior across all mobile platforms.

   1 vote

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Inductions  ·  Edit…  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. eloise.baxter@stgeorges.org.nz

   Add drag & drop function to all modules that allow attachments

   1 vote

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Contractors  ·  Edit…  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Archive inductions

   It would be great to be able to archive inductions, that are no longer active, instead of all inductions always showing. We need to be able to keep old inductions, as evidence, so archiving would be fantastic. Thanks

   2 votes

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Inductions  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Inductions via QR Code

   Currently when a contractor or employee scans the QR code so they can complete their induction, it brings up a list of all inductions, it would be good if this could only bring the associated inductions that are required, as not everyone will know what induction to complete. Thanks

   1 vote

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Inductions  ·  Edit…  ·  delete…  ·  Admin →
   How important is this to you?

   Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. QR Posters Incorporating Title and logo

    When creating a QR code for employees and contractor so they can complete their inductions, be good to be able to have a Title (Orgnsation Name) and include the logo. Currently you can only have one or the other and not both. Thanks

    1 vote

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Inductions  ·  Edit…  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Add “Once per Day” frequency option for Acknowledgment Notices

    06748934 : Location > Important Notice
    Current Behavior:
    Acknowledgment notices can currently be configured with two frequency options:

    Each time the person signs in/out during the Published Period

    Once only during the Published Period

    This means users either:

    Must acknowledge the notice every time they move between zones (time-consuming), or

    Only acknowledge it once, even if the notice remains published for several days.

    Customer Feedback:
    Users with multiple zones connected to one location find it repetitive to acknowledge the same notice multiple times a day. However, setting it to “Once only during the Published Period” does not meet their compliance needs since the notice may need to be shown daily.

    Suggested Enhancement:
    Introduce a third frequency option: “Once per Day During the Published Period.”

    This would require acknowledgment once per calendar day. Instead of manually adding the notice everyday.

    Reduces friction for users moving between zones while still ensuring daily compliance.

    Value:

    Improves user experience in multi-zone environments.

    Balances efficiency (less repetitive acknowledgments) with compliance (daily visibility).

    06748934 : Location > Important Notice
    Current Behavior:
    Acknowledgment notices can currently be configured with two frequency options:

    Each time the person signs in/out during the Published Period

    Once only during the Published Period

    This means users either:

    Must acknowledge the notice every time they move between zones (time-consuming), or

    Only acknowledge it once, even if the notice remains published for several days.

    Customer Feedback:
    Users with multiple zones connected to one location find it repetitive to acknowledge the same notice multiple times a day. However, setting it to “Once only during the Published Period” does not meet their compliance… more

    1 vote

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Location Settings  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Jenny,

    Thanks for your suggestion.

    I'll take this tot eh team to investigate and will open this up for votes form the community.

    Regards

    Karl

12. Pause time during inductions

    Add a pause time feature in the course builder.
    Currently only in the Custom Questionnaire section can you set duration for each question / viewing of information to ensure the reader takes the time to read the content instead of pressing next to skip forward.

    In each section you build out in the course builder you should be able to set time limits to ensure the learner doesnt just press next to fast forward to compulsory questions.

    1 vote

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Inductions  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Nitishka,

    Thanks for your suggestion. We will take it into consideration when planning induction improvements and open this up for votes form the community.

    Regards

    Karl

13. OnEvac - Shelter In Place/Lockdown notification

    We use WhosOnLocation and OnEvac at a school.
    At present we can't use the OnEvac system to do Shelter In Place/Lockdown notifications to employees or guest on site. But it would be extremely useful if we could.

    We don't want to give guests or employees instructions to evacuate buildings when they should be finding a safe spot to conceal themselves away until an all clear is given to come out.

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    1 comment  ·  Evacuation Management  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Gathering Requirements  ·  Adminanonymous (Admin, MRI Software) responded

    Thanks for your suggestion.

    We agree that supporting a wider variety of emergency situations is critical.

    We have a project in our roadmap to create 'incident management templates' which will allow you to create and trigger pre-configured emergency notifications with a customizable audience.

    I will keep you updated on the status of this project.

    Regards

    Karl

14. Turn off "What Organization are you from" at kiosk level not location

    In certain industries such as Aged Care / Education many visitors are not customer related and dont need to enter an organisation ie. Parent / Family member visiting a Resident. It would be great to be able to build a kiosk specific to these type of visitors and turn off ogranisation they are from OR customise the wording as we also still need the feature to remember them for next time.
    Could be as simple enter your organisation or mobile number?

    3 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Visitors  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Thanks for your feedback Natalie.

    We will open this up for votes from the community and I will bring this to the team to discuss.

    Regards

    Karl

15. SOS more functionality for responders

    When a SOS alert is activated and lets say we have 3 set responders it would be good to see that someone has responded so the other 2 don't keep trying to reach out and that a responder is then allocated that Alert and can deactivate it.
    At the moment you have no record or who responded to the alert at all.
    Would also be good to see communication within an app between SOS alert activator and responders - similar to what is available within the OnEvac App

    6 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Mobile Apps  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Thanks for your feedback.

    We will bring this to the development team to investigate how we can improve our SOS feature. We treat an SOS as an emergency where it is preferable to double-handle, but empowering SOS responders to mark the incident as resolved, and improving reporting on SOS events are great suggestions.

    Thanks

    Karl

16. Exclude Off-Site Employees from OnEvac Completion Percentage

    Description: 06718300
    When creating an OnEvac event in the EVAC mobile app and selecting “On-site employees only” for SMS Verification, off-site employees are still included in the completion calculation. This causes reports to display incomplete or misleading percentages, even when all onsite employees and zones are verified.

    Problem to Solve:
    Currently, the only workaround is to manually verify off-site employees to reach 100 percent. For sites with multiple shifts and large employee numbers, this process is time-consuming and impractical during real emergencies. Customers need an automatic way to exclude off-site employees from the completion status so the percentage reflects only those physically onsite.

    Replication Steps:

    Created OnEvac event in EVAC mobile.

    Selected “All Zones” → off-site employees included in the event.

    Selected “SMS Verify” → chose “Onsite Employees Only” or manually verified.

    Completion percentage still included off-site employees.

    Impact:
    This affects both the OnEvac mobile app and OnEvac reporting. The displayed percentages are misleading and reduce reliability during drills and real events where accurate information is critical.

    Proposed Enhancement:
    Implement an automatic filter so off-site employees are excluded from the completion calculation by default during OnEvac events.

    Description: 06718300
    When creating an OnEvac event in the EVAC mobile app and selecting “On-site employees only” for SMS Verification, off-site employees are still included in the completion calculation. This causes reports to display incomplete or misleading percentages, even when all onsite employees and zones are verified.

    Problem to Solve:
    Currently, the only workaround is to manually verify off-site employees to reach 100 percent. For sites with multiple shifts and large employee numbers, this process is time-consuming and impractical during real emergencies. Customers need an automatic way to exclude off-site employees from the completion status so the percentage reflects only… more

    4 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    1 comment  ·  Evacuation Management  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Thanks for your suggestion,

    The reason we notify all employees of an evacuation rather than just those marked 'on-site' is because often there is not perfect compliance - an employee may have forgotten to sign-in, or have signed-out but but not yet left the premises. However we agree that counting off site employees towards the total safe/not safe percentage can cause confusion. We will investigate further and open this up for votes.

    Thanks

    Karl

17. Delivery settings - send notification to contractor.

    If a delivery arrives for a contractor, then be able to send a notification of its arrival and location.

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Location Settings  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Jessica,

    Thanks for your suggestion. We will discuss this improvement with the team and open it up for votes.

    Thanks

    Karl

18. Fix the multiple visitor adding excel

    The current csv-solution to add multiple visitor is like from stoneage. Please improve it to modern solution, thank you.

    1 vote

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    1 comment  ·  Visitors  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    HI Michael,

    Thanks for the feedback. We will open this up for votes.

    Thanks

    Karl

19. Add a Multiple Visitor easier

    Please add "Save and ADD NEW" button.
    With current solution if you add multiple visitors you need to click three (3) times to get back to to adding a new. Doing this with 10 - 40 people is very time consuming.

    2 votes

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    1 comment  ·  Visitors  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Michael,

    Thanks for your idea, I'll bring it to the team for review. In the mean-time I will open this up for votes.

    Thanks

    Karl

20. Print badge at Interzones

    It would be valuable to be able to print badges at Interzones so security can identify visitors who have not checked into an Interzone after the initial guardhouse sign in.

    1 vote

    vote vote vote vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    vote

    We’ll send you updates on this idea

    0 comments  ·  Badge Printing  ·  delete…  ·  Admin →
    How important is this to you?

    Low Importance You must login first! Would Be Nice You must login first! We'd Love This! You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Matthew,

    Thanks for bringing this to our attention. It appear there are issues with the print settings for interzone kiosks. We will review this with the development team. In the mean-time I will leave this open for votes.

    Thanks

    Karl