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169 results found

  1. Archive inductions

    It would be great to be able to archive inductions, that are no longer active, instead of all inductions always showing. We need to be able to keep old inductions, as evidence, so archiving would be fantastic. Thanks

    1 vote

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    0 comments  ·  Inductions  ·  Admin →
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  2. Inductions via QR Code

    Currently when a contractor or employee scans the QR code so they can complete their induction, it brings up a list of all inductions, it would be good if this could only bring the associated inductions that are required, as not everyone will know what induction to complete. Thanks

    1 vote

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    0 comments  ·  Inductions  ·  Admin →
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  3. QR Posters Incorporating Title and logo

    When creating a QR code for employees and contractor so they can complete their inductions, be good to be able to have a Title (Orgnsation Name) and include the logo. Currently you can only have one or the other and not both. Thanks

    1 vote

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    0 comments  ·  Inductions  ·  Admin →
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  4. Add “Once per Day” frequency option for Acknowledgment Notices

    06748934 : Location > Important Notice
    Current Behavior:
    Acknowledgment notices can currently be configured with two frequency options:

    Each time the person signs in/out during the Published Period

    Once only during the Published Period

    This means users either:

    Must acknowledge the notice every time they move between zones (time-consuming), or

    Only acknowledge it once, even if the notice remains published for several days.

    Customer Feedback:
    Users with multiple zones connected to one location find it repetitive to acknowledge the same notice multiple times a day. However, setting it to “Once only during the Published Period” does not meet their compliance…

    1 vote

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    0 comments  ·  Location Settings  ·  Admin →
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  5. Pause time during inductions

    Add a pause time feature in the course builder.
    Currently only in the Custom Questionnaire section can you set duration for each question / viewing of information to ensure the reader takes the time to read the content instead of pressing next to skip forward.

    In each section you build out in the course builder you should be able to set time limits to ensure the learner doesnt just press next to fast forward to compulsory questions.

    1 vote

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    0 comments  ·  Inductions  ·  Admin →
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  6. OnEvac - Shelter In Place/Lockdown notification

    We use WhosOnLocation and OnEvac at a school.
    At present we can't use the OnEvac system to do Shelter In Place/Lockdown notifications to employees or guest on site. But it would be extremely useful if we could.

    We don't want to give guests or employees instructions to evacuate buildings when they should be finding a safe spot to conceal themselves away until an all clear is given to come out.

    2 votes

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    1 comment  ·  Evacuation Management  ·  Admin →
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    Gathering Requirements  ·  Adminanonymous (Admin, MRI Software) responded

    Thanks for your suggestion.

    We agree that supporting a wider variety of emergency situations is critical.

    We have a project in our roadmap to create 'incident management templates' which will allow you to create and trigger pre-configured emergency notifications with a customizable audience.

    I will keep you updated on the status of this project.

    Regards

    Karl

  7. Turn off "What Organization are you from" at kiosk level not location

    In certain industries such as Aged Care / Education many visitors are not customer related and dont need to enter an organisation ie. Parent / Family member visiting a Resident. It would be great to be able to build a kiosk specific to these type of visitors and turn off ogranisation they are from OR customise the wording as we also still need the feature to remember them for next time.
    Could be as simple enter your organisation or mobile number?

    3 votes

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    0 comments  ·  Visitors  ·  Admin →
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  8. SOS more functionality for responders

    When a SOS alert is activated and lets say we have 3 set responders it would be good to see that someone has responded so the other 2 don't keep trying to reach out and that a responder is then allocated that Alert and can deactivate it.
    At the moment you have no record or who responded to the alert at all.
    Would also be good to see communication within an app between SOS alert activator and responders - similar to what is available within the OnEvac App

    6 votes

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    0 comments  ·  Mobile Apps  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Thanks for your feedback.

    We will bring this to the development team to investigate how we can improve our SOS feature. We treat an SOS as an emergency where it is preferable to double-handle, but empowering SOS responders to mark the incident as resolved, and improving reporting on SOS events are great suggestions.

    Thanks

    Karl

  9. Exclude Off-Site Employees from OnEvac Completion Percentage

    Description: 06718300
    When creating an OnEvac event in the EVAC mobile app and selecting “On-site employees only” for SMS Verification, off-site employees are still included in the completion calculation. This causes reports to display incomplete or misleading percentages, even when all onsite employees and zones are verified.

    Problem to Solve:
    Currently, the only workaround is to manually verify off-site employees to reach 100 percent. For sites with multiple shifts and large employee numbers, this process is time-consuming and impractical during real emergencies. Customers need an automatic way to exclude off-site employees from the completion status so the percentage reflects only…

    4 votes

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    1 comment  ·  Evacuation Management  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Thanks for your suggestion,

    The reason we notify all employees of an evacuation rather than just those marked 'on-site' is because often there is not perfect compliance - an employee may have forgotten to sign-in, or have signed-out but but not yet left the premises. However we agree that counting off site employees towards the total safe/not safe percentage can cause confusion. We will investigate further and open this up for votes.

    Thanks

    Karl

  10. Delivery settings - send notification to contractor.

    If a delivery arrives for a contractor, then be able to send a notification of its arrival and location.

    2 votes

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    0 comments  ·  Location Settings  ·  Admin →
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  11. Fix the multiple visitor adding excel

    The current csv-solution to add multiple visitor is like from stoneage. Please improve it to modern solution, thank you.

    1 vote

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    1 comment  ·  Visitors  ·  Admin →
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  12. Add a Multiple Visitor easier

    Please add "Save and ADD NEW" button.
    With current solution if you add multiple visitors you need to click three (3) times to get back to to adding a new. Doing this with 10 - 40 people is very time consuming.

    2 votes

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    1 comment  ·  Visitors  ·  Admin →
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  13. Print badge at Interzones

    It would be valuable to be able to print badges at Interzones so security can identify visitors who have not checked into an Interzone after the initial guardhouse sign in.

    1 vote

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    0 comments  ·  Badge Printing  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Matthew,

    Thanks for bringing this to our attention. It appear there are issues with the print settings for interzone kiosks. We will review this with the development team. In the mean-time I will leave this open for votes.

    Thanks

    Karl

  14. Email reply to On Pass and/or questionnaire

    We have visitors that reply to either the OnPass or the pre-registration questionnaire, however both go to msg@whosonlocation which appears to either go nowhere or is unmanaged. It would be ideal to have the reply come to a specific email address within the company instead.

    On the actual OnPass, there is no statement that says NOT to reply - such a statement IS shown as being on the OnPass in your Help section. There is a "do not reply" statement on the questionnaire.

    1 vote

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    0 comments  ·  Visitors  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Rebecca,

    Thanks for your feedback. We have discussed with the team and will add a 'Do not reply' message to the OnPass email in an upcoming release.

    As for allowing visitors to reply to the message, we will leave this open for votes from the community.

    Thanks

    Karl

  15. Total visitor number per location in people presence reports

    Suggestion from customer account:

    It would be beneficial to view the cumulative number of visitors on a given day across all sites within the People Presence report. The infographic shows a good view of the cumulative number of visitors at a single site on a given day, however, the report view only gives a very detailed look. It is a highly manual process in Excel to show the cumulative number of visitors on a given day/month across multiple locations.
    It would be helpful if the report included a total visitors figure for the selected date range, and for the 'All…

    1 vote

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    0 comments  ·  Reporting and Dashboards  ·  Admin →
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  16. New trigger placeholder for pre-registered visitors "match.expected_sign_in"

    "match.expectedsignin" is not currently available in our placeholder list. This will be useful to create a trigger when a new pre-registration is done,
    The trigger sent a mail notification to admin staff so they are well aware, and they can arrange a for necessary arrangement for incoming visitors in advance

    1 vote

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    0 comments  ·  Visitors  ·  Admin →
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  17. Additional email addresses within Contractors/LiabilityNotification Recipients Field

    It would be so helpful to add additional email addresses to "Send to this non-employee" for 'Notify the following people within our organization when insurance policies are due to expire' e.g. we have the email address of the direct contact at the Contractor company, however we would like to add the Contractors office/admin account to this field also, e.g employee.name@theirbusiness.com and office@theirbusiness.com to both be within this field.

    Same thing for the field on the same page, underneath within 'Nominate an internal email address where people must send the updates Insurance Policy Details to'. As our location in Sydney is…

    3 votes

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    3 comments  ·  Contractors  ·  Admin →
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    Assessing  ·  Adminanonymous (Admin, MRI Software) responded

    Thanks for your suggestion,

    Adding more flexibility around external notifications is on our radar. We will investigate further and in the mean-time open this up for votes form the community.

    Regards

    Karl

  18. Induction poster contractor sign in

    The Induction Kiosk poster with a QR code to complete the induction is great. However, at the moment new contractors who have a pending status cannot log in using the poster. It would be great if contractors with a pending status could sign in using the induction poster, complete the induction and then have the status update to active.

    3 votes

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    0 comments  ·  Inductions  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Jasmine,

    Thanks for the suggestion.

    We will open this up for votes as it would be a significant change to the logic around how Contractors statuses work.

    In the mean-time - if you use the 'Deny Access When - expires' setting for your induction courses then Contractors who arrive on site will not be able to sign in until then have completed the induction. That way you can set the status of any contractors who are ready to come on site to 'active' as soon as their profiles are complete and your are ready for them to begin work.

    Thanks

    Karl

  19. More general name search

    It would be great if when people try to sign in as an employee or a contractor that if the name entered doesn't exactly match anyone in the system that is shows similar names as selectable suggestions. I find for example people like "Michael Black" might be entered in the system as "Mike Black" and then they are not able to sign in even though they are set up.

    1 vote

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    0 comments  ·  Identity Management  ·  Admin →
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  20. Dashboard Filters

    It would be useful to be able to filter Zones on the Dashboards, so a screen can be placed near a sign-in point and only show staff/contractors signed into that Zone, not a whole site.

    2 votes

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    0 comments  ·  Reporting and Dashboards  ·  Admin →
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