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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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985 results found

  1. Under the Tenancy preview, financial tab / Recent Transaction please change the date that appears on this screen to the date the invoice was paid not the date entered. We dont need to know when entered but if tracking payment history need to see what date they paid. Sometime not the same if a weekend between entering.

    2 votes

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  2. Ability to have water meter readings automatically updated on the property profile when processing water usage tenancy invoices through Invoice Genius.

    Invoice Genius can process water usage from eBills with the tenancy invoice description reflecting the meter readings. However, this does not currently feed through and update on the water usage section of the property profile. This should be automated where the meter readings are updated on the property profile once the water usage is invoiced.

    115 votes

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  3. Increase invoice field description to be longer than string with a maximum length of 255. Alternatively add a message with clear instructions automatically limiting their character limit.

    5 votes

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  4. It would be ideal if we could create an I & E statement from the ownership - actions as one offs. Currently you need to go to create I & E and cannot select one owner until you have searched all owners.
    Ownerships that end during the year due to sales or family returning to property, need these statements sometimes early or I like to create them when archiving the property and then its done and finalised.

    4 votes

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  5. to have a search engine where you can search for expired compliance for properties on their own in case any have been missed when entering, and those that have no details for compliance at all.

    4 votes

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  6. We want to send a welcome letter to new tenants. Would be great to have a lease-start trigger for auto communication with tenants.

    6 votes

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  7. Attach Maintenance Box to Inspection Reports so it can be entered at the same time

    6 votes

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  8. Putting invoices on hold - there should be and a way to hold an invoice and to pay in certain ways

    1. Hold to pay when funds available
    2. Pay on DD/MM/YYYY
    3. Hold till processed to pay

    Additional option to hold funds or not

    This holds the specific invoice and a reports can be done for all invoices on hold, or by section/staff member

    7 votes

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  9. Be able to sent bulk invoice for outstanding water usage invoices, rather than send for all outstanding tenant invoices

    10 votes

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  10. With the new Scheduled Rent Change automated notifications it would be great if we are able to turn these notifications off for certain tenants.
    As we have a large amount of tenants utilising Centrepay the $$ amount listed under their rent schedule in their tenancy profile differs to what is described on their lease. We need to account for the $0.99 charged by Centrelink and should the tenants get the automated communications /reminders for their upcoming rent schedule change this could cause a great deal of confusion for the tenants. As with arrears notifications we would like the ability to…

    7 votes

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  11. To have the option to remove the one time code on login - it is very inconvenient for our reception computer when different staff require documents or information and cannot gain access. Or if the program did not time out after a certain period and require another login.

    13 votes

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    Ready for Votes  ·  0 comments  ·  Profiles  ·  Admin →
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  12. Currently when a quote request is sent, the quote comes back, you attach it to the request. If it is decided not to go ahead with that quote, you press the "complete Job" button on the quote request, but it does not complete it, it cancels it and automatically sends the cancellation to the contractor. Then I get phone calls from the contractors saying they have already been to the job and quoted. Its very frustrating. We just need to be able to complete it off from the maintenance list without cancelling or emailing the contractors.

    22 votes

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  13. It's possible to bulk edit inspections for each individual status, but not for the ones that have 'No Current Inspection' set.

    Having the bulk edit also for that status, would allow better efficiency in getting the inspections up to date.

    14 votes

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  14. It is often difficult to find all MAA's for an owner. It would be good to be able to easily see these all in one place. Perhaps under the Ownership tab? If the view could be similar to compliance, that would be so much easier to find current and past MAA's.

    These are key legal documents that should be quick and easy to find. Thank you.

    10 votes

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  15. Having an outbox that hold emails for individual previous before sending. At the moment we cant see the emails unless we send and then find them again under the tenant or owner communications. When setting up mail merges I have found i have had to send errored merges out until i could get it perfect.
    We need to be able to actually see what is going out.

    12 votes

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  16. On the tenant card have 3 boxes that you can mark with an "X" for referencing the number of breaches, rent arrears, communication issues, accessing the premises, behaviour or other issues that you've had with that tenant. Once you click on the box it will enter an "X" and ask for the reason you are putting a mark next to their name.

    5 votes

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  17. A quicker way to view tenant arrears and paid to dates of an owner that has multiple tenants. If something could be updated to view this straight from the ownership card. E.g. an owner has phoned and asked where all of their tenants are paid to or who is in arrears, it's not just right there for easy viewing

    15 votes

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  18. Just need these added in the dropdown field for Property Type

    7 votes

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  19. We need to be able to invoice for residential rent, like commercial. We have a lot of businesses that pay rent for their employees and this is a very manual process

    159 votes

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    We're pleased to advise that as part of the Tenancy Statement work to show outstanding invoices, we have included the ability to produce a statement for rent due to a chosen date. This can be produced for rent only, rent and invoices, or invoices only.

  20. Right now, for ownerships who have multiple properties linked to their portal account, the order of properties is sorted by Property ID from lowest to highest. It would be great to have this order sorted by address line. For example, if you had an owner with 10 units in a block, by order of 1 to 10.

    18 votes

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    Ready for Votes  ·  2 comments  ·  Portals  ·  Admin →
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