1182 results found
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reconciliation
cancelled or reversed receipts - would be great to be able to reconcile straight away and not wait a day for it to appear. This makes it difficult when you have few people receipting and reconciling on different days.
1 vote -
lodging bonds with the bond centre in more efficient way
instead of manual bond lodgement entries:
on PT bond lodgement automatically fetches request numbers and updates statuses in real time.1 vote -
Automated maintenance reminder to LL
Suggesting an automated email and/or sms function that goes out to any owner that doesn't reply to a maintenance request after we hit "request approval".
eg. automated after 3 days for non-urgent maintennace if no response received (Hi Mr/Mrs x, we are following up on the repair request we sent through that you may have missed, please reply with your instructions etc etc)
2 votes -
Total overall arrears to show in mailmerge for commercials
We want to create an email mailmerge for a commercial tenant to show their arrears for rent, budgeted outgoings and any other invoice. We also want to highlight the overall total of their arrears figure. However there is no template field that gives the overall arrears figure.
6 votes -
Signing Request Reports to be available in a PDF option
Signing request Reports to be able to be generated in a PDF Format rather that a .docx Word Document
10 votes -
Option to EXCLUDE ARCHIVED Owners from I & E Statements in the bulk run
When doing the Income & Expenditure statements, there is currently no option to exclude Archived owners. It should be a tick box option.
In the instance of managements lost to other agents, fees are not able to be recouped once it's sent.
3 votes -
Income & Expenditure Report
Income & Expenditure Report should show total amount on each expense (inclusive of GST), as the monthly statement, with the GST amount as information. Residential property is not allowed to claim GST separately, it is a waste of time for the landlord to add the GST on each items when they preparing for the tax return.
1 vote -
Property Tree workorders to be able to accept photos in HEIC format. As newer iPhones have this photo format
Recently I discovered that my recent model iPhone is saving photos in a HEIC format and P/T workorders only appears to accept JPEG and perhaps PNG. Going forward I suspect I could change my iphone to save future images in JPEG format. However this seems like a backward step
5 votes -
BPAY details on invoice
Tenant invoices should include the BPAY and DEFT reference number/tenancy ID number. I am getting complaints and requests from tenants for audit and compliance purposes and general ease of payment. Every invoice I receive has the payment details/options included on the invoice. Can you please advise if this is being looked at? Thanks
25 votes -
Trigger for the let fee to be on first rent receipt, not when a tenancy is loaded.
When a new tenancy is loaded and the let fee is triggered, could it be possible to create a trigger option for when the first rent is receipted by the new tenants? Owners have been a little upset sometimes that the let fee is charged prior to them receiving their rental payment...I know we can choose to manually do the let fee, however we would love a trigger option for this if possible.
6 votes -
Include Lot & DP in Property Address Entry
It would be great to have the option to add Lot and Deposited Plan (DP) details when entering a property sale. In many cases, especially with properties that don’t have a standard street address, Lot & DP are the only way to clearly identify the property.
This feature would also help when:
+ A property includes multiple lots.
+ Buyers purchase different lots under separate names.
+ Sales need to be split and recorded individually.Adding Lot & DP to the address field would make property records more accurate and easier to manage.
3 votes -
Management Notice period area
It would be ideal if under the Landlord profile per property if the Management notice period was visible ie 30/60 days notice instead of having to look at the management agency agreement
1 vote -
Can you arrange for a key number search option once properties have been archived.
Often when a key number has been removed due to the property being sold or management no longer in place, there is sometimes a need to find out what the key number was historically but there is no way of finding this out once property removed and archived. It would be great to have a search option to show what a properties previous key number was.
1 vote -
Routine Scheduling based on Property not Tenancy
Have a way to set routine inspections by PROPERTY not TENANT - it just links the current tenancy automatically. This way we can set up auto-reschedule for every 26 weeks and not have to edit the routine dates when a new tenant is locked in.
12 votes -
Communications messages should be able to be dropped and dragged into relevant areas in the system
Is this something you will be improving? it seems to be a system flaw and not practical at all that messages to your communications area cannot be posted/dropped into other areas of the system. For example a request for maintenance . I should be able to drag the message into the job request area. Or tenant queries etc into Notes for the tenant
25 votes -
A reference number on eft payments
A reference field on EFT payments would be appreciated as for instance Sydney Water require us to put our Company as reference when paying water bills however, no option on your system to do so.
3 votes -
Notification of emails and sms received in property tree
Receive a text message or email notifying us of a message received in property tree.
37 votes -
Add a nickname for creditors for searching purposes
Add a section that will show up in search bars / creditor invoice bars for custom acronyms or codes for creditors instead of only having the full name search. Like a 'nickname'.
Examples:
'PCA' for Property Compliance Australia
'LCC' for Logan City Council
'SATS' for Smoke Alarm Testing Services2 votes -
Invoice Genius: Expand vertically Wider in creditor's description
Please make the key-in space vertically wider in the creditor's description. Normally the description is very detailed with long sentences, we can only move the mouse to see the whole context .
The shape of space for tenant's description below is good and big enough. Looking forward to the improvement. Thank you.4 votes -
Ability to recall mail merge emails
Ability to recall emails sent through property tree
27 votes
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