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Property Tree

Thanks for helping us shape the future of MRI Property Tree! 

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Property Tree experience as this will greatly assist our Product Team as well as other voters.

Property Tree

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1113 results found

  1. We would like to see a "Compliance" tab on the Creditor profile, so we can add the Insurance/Certificate of Currency documents. thank you

    245 votes

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    31 comments  ·  Profiles  ·  Admin →
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  2. Allow Property Tree to automatically email a receipt to owners when an ownership payment has been received into an agencies trust accoun

    42 votes

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  3. At the moment when the due date for invoices is automatically entered as the date you put it in. It would be helpful if this field was not automatically filled in and is a required field to be able to finish adding the invoice into Property Tree.

    4 votes

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  4. It would be great if there was a way to have an automated message sent to individuals that have logged keys out as a reminder to return them. Something similar to the below (both text and email would be great)

    Dear ***,

    This is a courtesy email confirming the keys collected are now past their due back date.

    Details as follows:

    To be returned:

    27/06/2025

    Property:

    ADDRESS

    Collected by:

    NAME

    Collected on:

    30/05/2025 at 1:00 PM

    Please return the keys back to our office as matter of urgency or contact on 02 XXXX XXXX to discuss.

    Regards,

    33 votes

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  5. When auditing workflows for reporting it would be helpful if it had further insights.

    IE. When a new tenancy moves in, I can run a report for all of December and 20 completed workflows may appear but 30 new tenants may have been signed up so there would be a gap of 10 missing.

    To work this out I would have to run the workflow report and the a original lease start date report to work out the missing profiles.

    This would be the same with a end of tenancy etc.

    If MRI was introducing a function where you add…

    9 votes

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  6. add a date of birth tab for contacts so we can generate lists for birthday messages as customer service

    6 votes

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    0 comments  ·  Profiles  ·  Admin →
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  7. Addition of an option to have documents such as lease agreements & routine inspection reports completed in Inspection Express to not only auto-feed back into PropertyTree but for such documents to be auto-ticked to be 'visible on portal'.

    46 votes

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  8. Australia is strengthening its Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) regime, with major reforms (Tranche 2) starting 1 July 2026. These laws, overseen by AUSTRAC, require businesses to identify, mitigate, and report risks of illicit funds. New industries, including lawyers, accountants, and real estate agents, must implement AML programs and report suspicious activity. I recommend Property Tree creating another TAB in sales for this purpose.

    4 votes

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    0 comments  ·  Compliance  ·  Admin →
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  9. Inspection Notice: Residential Tenancies
    The ability to change timing and communications information based on inspection type. Eg: Routine or Ingoing

    The information provided to an exiting tenant is different to an ongoing tenancy.

    3 votes

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  10. Inspection Notice: Residential Tenancies
    The ability to change timing and communications information based on inspection type. Eg: Routine or Ingoing

    The information provided to an exiting tenant is different to an ongoing tenancy.

    3 votes

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  11. In the event a Commercial/retail tenant has a rent-free period, if a credit is applied to an existing rent invoice, this is not recorded or reflected in the tenant ledger effectively. If a new employee was to take over, the ledger is extremely difficult to see if there was ever a credit applied, it just shows a lot of cancelled invoices and replacement invoices. A reason for the rent credit is requested when entering but is not noted down on the ledger once entered. The reason is only recorded on residential ledgers not commercial.

    7 votes

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  12. Routine inspection integration with apple calendar and Microsoft calendar. (So when you setup a routine inspection date and time it automatically goes into your calendar). This is a must have. PT own Eagle software and Eagle software already does this so it would be easy for PT to do this.

    6 votes

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  13. Be able to individually select commercial tenants who you do NOT want an AUTO COMMUNICATION - rent arrears letter to go to. Commercial tenants often have tailored payment plans, or waiting for something to trigger a full payment or "credits" that have not yet been created (examples only). It would be great if you could tick a box like we do for "Receive Invoices" or "Receive receipts" in the set up section.

    Surprising how upset they get when they receive an email (auto or not)

    5 votes

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  14. I noticed that if there are multiple properties under one ownership, then the owner ledger shows all properties records together, it is hard for us to find a record of one single property, hope you can a function allowing user to check owner records of one single property.

    36 votes

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  15. When you open a email in communications where there are multiple replies, it goes into different clickable sections separate each email like a conversation in outlook emails.

    It puts the communication thread out of order and is not that user friendly.

    When you look up emails in communications, you are then clicking on the email icons for that thread to try and find the email you are searching for. It makes the process a little clunky.

    For readability and user friendliness, if it could read like a normal email in outlook without having to click into different sections of the…

    7 votes

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  16. Add a notes section to the compliance section so we can note in one area important compliance info (if the property doesn't have gas, if the owner has preferred trades, etc)

    4 votes

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    0 comments  ·  Compliance  ·  Admin →
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  17. Merge field for Total Arrears not just Rent Arrears (Rent, outgoings, etc)

    3 votes

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    0 comments  ·  Commercial  ·  Admin →
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  18. Being able to drop in photo's we can exactly what keys we are either holding as well what keys building managers are holding and what we have given out. This will be a great help.

    3 votes

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    0 comments  ·  Profiles  ·  Admin →
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  19. Notification to team member when an email or SMS communication FAILS and the reason so it can be rectified asap.

    5 votes

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  20. Ability to set up auto reminders for invoice payment before it is due. Currently functionality is only when invoice is overdue.

    3 votes

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