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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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208 results found

  1. All the merge document fields should be in custom views for owner/property/tenant

    2 votes

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  2. When duplicating a tenancy rather than adding a new tenancy, the same prompts do not pop up.
    "Would you like to mark this Property as Available?"
    "Would you like to set up a new Inspection Date"

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  3. Option to change default setting for rental increases to 28 days (Boarding House Rules) when processing Rent Reviews instead of the standard 63

    Currently having to manually calculate + 28 days + normal rent day for each increase.

    1 vote

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  4. Merge Inspections

    To be able to be able to merge inspections together - especially full inspections.
    Sometimes we have two or three people do a full inspection, especially on a larger house. We then have to copy and paste over the words to make one inspection and also transfer photos.

    1 vote

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  5. Add an "Under Warranty" status to work orders

    1 vote

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  6. When I activate an owner in the client portal I have absolutely no idea whether the email has been sent or not. Can you please add the email into the owners diary. I have had so many owners say they never received the email so there must be some issue with it. It would be good to give them a date and time.

    1 vote

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    In Development  ·  0 comments  ·  Portals  ·  Admin →
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  7. Sending communication from dashboard to tenants - ie Expiring leases, over due rent.
    Could you please add the tenants 'invoice media' so we know if we need to email them, send a letter or if set to none we know they are vacating and not to send them anything. Sending communication from the dashboard isn't user friendly without this field.

    1 vote

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  8. Pop up alerts in app when a new inspection is started for health and safety notes e.g vicious dog or make sure to check the gardens for xxxxx.

    This would be helpful and could be reoccurring until removed and not seen by tenant or owner ??

    8 votes

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  9. Once you have sent your email (merged mail) it would be great to have confirmation (maybe in the form of a banner across the top) stating you have sent your email and to stay there for longer than 10 seconds/or have an exit out button.

    6 votes

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  10. Could a section with a calculator for dates be added. Would be helpful when issuing 2 strike notices, 14 day breach notices or 90 day notices.

    It would need to account for service times.

    I can see a simple add date, ie todays date, request service days as a whole number and then it calculates ie 28 days, 63 days, 90 days etc etc

    2 votes

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  11. when we complete a property transfer from one owner to another as the property has sold and we've retained the management, the original start date of the tenancies should be automatically transferred to the commencement date within the new tenancy record

    11 votes

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    In Development  ·  0 comments  ·  Profiles  ·  Admin →
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  12. Currently, when you add a vacate date to a tenant, you get asked if you want to set the property date available to the Tenancy Vacate Date. This should be the day after the vacate date.

    1 vote

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  13. When processing rent reviews in the reminders tab, it would be helpful to see their lease end/ renewal date

    4 votes

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  14. Email Template - add a name merge when sending annual statements

    2 votes

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  15. Seperating Email Remittance Email templates

    Currently having to edit each mid month for remittnaces that sent to suppliers and then remittance sent out to owners (different messaging).

    Not everyone sends out mid month statements. Some of us do weekly payments to owner and the remittance shows the amount paid out without sending out a statement.

    Currently editing before sending out suppliers remittance is not efficient use of time at all. (if remembered to do it)

    1 vote

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  16. The portfolio summary report does not reflect the same information in the portfolio details report. The summary report has a bunch of revenue lines that do not reflect that of the details report so it is impossible to reconcile them to one another.

    4 votes

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  17. It would be great to specify a particular time for a house inspection beside the Next Inspection date on the Property-Inspections page and use this time in the mail merge

    eg: This is instead of saying the inspection will be conducted on 26 Jan 2023 between 9am and 2pm

    1 vote

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  18. In the Property under the Options Tab, can the Maintenance % be enable so it can be adjusted in the same way the Management % can.

    2 votes

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  19. 1 vote

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    0 comments  ·  Communications  ·  Admin →
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  20. Is there a way that when we upload an invoice for a work order and the Bank Details of Supplier is not yet entered - Can there be a reminder or a pop up message that would appear please?

    This is always an issue for us during END OF MONTH runs and we do not experience this with other apps though like Property Tree :)

    4 votes

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