134 results found
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joe@crockers.co.nz
When using System Keys (Admin), it would be great if the key numbers displayed in a column next to the property address (where number of keys, keys checked out and key instructions show). Having to click on the address then look at the key number and edit etc from the table at the top of the screen adds a lot of time when having to redo a lot of key numbers.
6 votes -
Add / Edit Custom Views
Currently only 30 custom views and we require additional custom view tabs to record all electrical appliances per property, also date of purchase and warranty info plus water meter plus ICP plus we want to record all Rubbish & Recycle Bin Numbers per property.
There should not be a limit on custom views as this function should be a personal choice and custom made per user / owner on what information they want recorded. These fields are extremely important for owners to recognise when their appliances were installed etc and also for budgeting purposes for the next financial year. We…1 vote -
Invoice Email with txt reminder
When an invoice email is sent to tenants via Palace, a corresponding reminder text message is also dispatched to their phones, prompting them to check their email. As there are ongoing complaints from tenants indicating that they are not receiving the initial invoice email.
3 votes -
Give Managers Access to Only Property Information
We have someone who just does property inspections for us and we want them to be able to have access to just the PROPERTY and TENANCY tabs not the OWNER tab. If these could be separated in Authority/Permissions that would be great.
1 vote -
Phone through Palace Liquid - Logged in Diary
Would be great if phone calls could be seen in the diary if called through the app and then we could add notes about the conversation.
1 vote -
Add date of rent increase on owner statement
Hopefully will elimintae all the queries when new rent amount will commence, usually iwners ask when they receive a statement although the were advised previously
1 vote -
Alerts - these should pop up on the tenants screen/owners or property screen when you open it up.
Alerts should pop up when you open the related screen, so it is an obvious alert.
It is hard to remember to hover over the exclamation marks to the side, especially for important reminders/alerts
5 votes -
Confirmation your email has sent
Once you have sent your email (merged mail) it would be great to have confirmation (maybe in the form of a banner across the top) stating you have sent your email and to stay there for longer than 10 seconds/or have an exit out button.
6 votes -
3 votes
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Change the "save and new" and "save and view" options around so that save and view is at the top rather than the second choice and at the bo
Change the "save and new" and "save and view" options around so that save and view is at the top rather than the second choice and at the bottom.
1 vote -
3 votes
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Add the Option to add Statuses to the Master Inspection Template
Add the Option to add Statuses to the Master Inspection Template
This will help streamline the first (Routine and Full) inspections at a property. Statuses can be added/edited once an inspection is in the property diary, however, this is laborious when creating inspections for the first time (or if the template is reset).6 votes -
Add Property Address in the Subject of Tenant Invoice Email
It would be great if Palace would indicate the Property Address in the Subject instead of [ID: RBRE***-RBAG***] in the email of Tenant Invoice.
Basically, a tenant sends us an inquire by Reply our email of Tenant Invoice without Bill forwarded so we have to find which property relevant according to the tenant's email address.
It will make our work more efficient and easier if the Property Address can be indicated in the Subject in the Email of Tenant Invoice. Thanks.
Happy New Year!
24 votes -
Autosave function default on for inspections
Change the Autosave function to be automatically on for inspection reports - or make this an option in settings where the individual user can set a default for on or off themselves.
2 votes -
Processing Rent reviews in reminders tab
When processing rent reviews in the reminders tab, it would be helpful to see their lease end/ renewal date
4 votes -
SMS - display name of contact in inbox not just number
SMS - We need to see the name of who it is we have messaged, not just their number coming up on the display. If it could sync with the landlords and tenants numbers in the system then we would know who has replied if we have texted a few people via Palace that day.
15 votes -
COMPANY NAME IN SUBJECT LINE IN OWNER EMAIL TEMPLATE
We have received multiple calls from owners verifying that the EOY summaries were in fact sent by us. The subject line in the email does not contain our company name and owners are suspicious given the warnings about spam and hacking.
I inserted the Company Name in the monthly statement subject line some months ago which resolved this. The subject line on the EOY summary cannot be edited. It would be good if the Co name could pull through to the subject line or that this could be edited.8 votes -
Inspection Import
Inspection Date Report
When we schedule inspections for the month so what we need is a report that shows the date the last inspection for that property was actually completed (i.e. the date that displays on the first page of the inspection report).
8 votes -
All Clear notificaton
It would be great if there was some way to add a little All Clear icon to the properties that are under their smoke alarm service, so this shows in the inspection app. This way if there is an issue with a smoke alarm at a property we can see that it is maintained by All Clear and can notify them.
1 vote -
Bank Details Upload Reminder before Payment Runs [Liquid Palace]
Is there a way that when we upload an invoice for a work order and the Bank Details of Supplier is not yet entered - Can there be a reminder or a pop up message that would appear please?
This is always an issue for us during END OF MONTH runs and we do not experience this with other apps though like Property Tree :)
4 votes
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