20 results found
-
Accidental Submit of Inspection Report
While conducting inspections, it's quite easy to accidentally press the 'Submit' button partway through. This is easily done because the button is located in the same place as the 'Take Photos' option when in a room.
If the 'Submit' button is pressed by mistake, there's currently no way to return to the inspection and continue. This is especially frustrating when halfway through an ingoing inspection.
Prior to the most recent update, we were able to re-enter the property and resume the inspection, but it seems that functionality is no longer available.
Ideally, we’d like to see a confirmation prompt appear…
9 votes -
Add key number & access details to Palace inspection app and property inspection report please
Add key number & access details to Palace inspection app and property inspection report please
4 votes -
Android to have User caller ID function
As with iPhone already having this function in the Palace App, can we please have this function applied to Android users. Property Managers find this incredibly useful in knowing who is calling you given we have large and always changing portfolios
3 votes -
To show the owner sort code in the email reference for statements so the owner can be identified when replying to the email
To show the owner sort code in the email reference for statements so the owner can be identified when replying to the email
2 votes -
Ingoing/Outgoing inspection charge
Could you please add an Ingoing/Outgoing Inspection charge under the Commission/Fees section in the Property main menu, just below the Inspection Fee(routine)?
We have separate charges for routine inspections and for ingoing/outgoing inspections, so it would be helpful to have them listed separately.
Thank you!
3 votes -
leisa@elderstoongabbie.com.au
Would be great to customise the Receipt - Tenant Multiple section of the transaction screen so it could be set up more specific for our office (eg. have one box as Receipt (other)(ledger) instead of having to click on the drop down and select it everytime we need to receipt to Tenant Invoice Credit.
2 votes -
Hazard Default Comments toggle default set to yes to show on work orders
Hazard Default Comments toggle on work orders default set to yes - this would ensure that this important information is always passed on to contractors and not inadvertently missed.
2 votes -
Automation Hub for Inspections
When sending inspection emails through automation hub, having the PM copied in so they receive the email also
3 votes -
Email report
Run a report that shows all emails that have been sent and received into palace.
It would be great if we could run the report between dates (similar to the tenant movement report). Would also be ideal if emails could be searched by title? Not all emails are grouped.
I feel like this could be a great fail safe if emails were accidentally archived or allocated to the incorrect diary.5 votes -
invoice tenancy
When adding a tenancy invoice for water there is only 5 sections to allow us to add individual expenses seperately. Would it be possible to add another 3 or 4 as some water bills have multiple expenses for the same type eg: water usage can take upto 6 sections, and then we need to add the supply charge. Hope this makes sense. Thank you 😊
1 vote -
Automation Hub Communication
Automation Hub, Would like to be able to send communication to an owner from their property diary to notify them that the tenant is in rent/water arrears and advise them of the steps we are taking to remedy this.
3 votes -
Integrate with MYOB
Integrate with MYOB
2 votes -
Account Property Charges and Supplier Charges Dashboard
If multiple accounts personnel are involved, is there a way to display all unprocessed charges collectively on the screen, so they can easily identify any potential duplicate entries? do not need toggle each account person.
1 vote -
Agency - Contact
Is it possible under agency view to show mobile number as well as landline
2 votes -
API to upload transactions
It would be great if there was an API POST request so that you could upload transactions into Palace using API. This would be especially helpful with water invoices. I have water invoices that download automatically into Sheets. And I would be able to fully automate the process were there an API Post request possible for uploading transactions. I wouldn't need to manually go through selecting Supply charge on water invoices. Hopefully you can implement this
2 votes -
1 vote
-
Note
Would be good to be able to see notes as a rolling document and being able to scroll rather than individual items and then having to click into each one to look, this is more for SDA.
1 vote -
inbox integration tracking
Getting an external inbox integration so when emails are sent from palace and people reply to them it can save the reply in the diary rather than only replying to outlook or google.
2 votes -
Show PM on Receipting Screen
It would be great if the receipting screen showed who the PM is as some PM's charge commission and some don't.
1 vote -
Timestamp for photos taken within inspection reports.
It would be great to be able to see, or at least be able to access time-stamps for photos taken within inspection reports, particularly full inspections (without having to access them through the device's camera roll). This would be useful to have for verification for owners, tenants, and definitely for tribunal hearings.
4 votes
- Don't see your idea?