207 results found
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Add other amounts owing to tenant movement report
Tenant Movement report - It would be great to swap out the letting fee amount to other amounts owing. This report is a good one to generate when we need to see which tenant needs to be archived, but currently, we cant see if there is an other amount owing on it. As we can no longer charge letting fees we don't need this to show on this report.
1 vote -
Email options in repetitive charge from diary
In Diary, you have given the option to raise reoccurring invoices, but you haven't given the option to choose to email the invoices or not. as some of the customers don't want to see same reoccurring invoices every week. Can email invoice to customer become an option rather than compulsory like when you raise manual one-off charge in transaction, you will have the option to decide whether to email this invoice or not.
1 vote -
Add / Edit Custom Views
Currently only 30 custom views and we require additional custom view tabs to record all electrical appliances per property, also date of purchase and warranty info plus water meter plus ICP plus we want to record all Rubbish & Recycle Bin Numbers per property.
There should not be a limit on custom views as this function should be a personal choice and custom made per user / owner on what information they want recorded. These fields are extremely important for owners to recognise when their appliances were installed etc and also for budgeting purposes for the next financial year. We…1 vote -
Give Managers Access to Only Property Information
We have someone who just does property inspections for us and we want them to be able to have access to just the PROPERTY and TENANCY tabs not the OWNER tab. If these could be separated in Authority/Permissions that would be great.
1 vote -
Phone through Palace Liquid - Logged in Diary
Would be great if phone calls could be seen in the diary if called through the app and then we could add notes about the conversation.
1 vote -
Add date of rent increase on owner statement
Hopefully will elimintae all the queries when new rent amount will commence, usually iwners ask when they receive a statement although the were advised previously
1 vote -
Transaction Reversals
When reversing a transaction, have the ability to make a 'note/comment' as to reason for reversal.
1 vote -
Property Expense report showing hidden transactions - remedy
When you reverse an accidental transaction/invoice and then hide it - it is not removing itself of the property expense report. This error then is sent to the client when doing end of financial year and their property expense report for the year. (even though its reversed)
Can this be sorted so not shown going forward please
1 vote -
freeze the header pane
Can the headers be frozen in the dashboard search so that when you are scrolling through a list you can still see what the columns are all about?
1 vote -
Customise Statements
It would be great if we could change the colours and fonts of the statements/reports that we export, so they can align with our company's brand.
2 votes -
Room option in under Property
When creating a Property in Palace it is only giving us the option to add a property with a Unit number as the address. Some properties we rent out as ROOMS only so would be great if there was an option to enter a room number instead of unit number.
1 vote -
The training material is very confusing and inconsistent
Training should flow through taking the user from the one transaction through to the next seemlessly. Users should be able to understand both sides of the transactions. Not all users have accounting backgrounds. A user needs to understand the implications of posting an incorrect transaction. There is no trouble shooting and if you ask for help is is at a cost of $150/hour but the training provided is minimum. This is not fair on your users.
1 vote -
Send Statement with Single Owner Payment
Add a button to send statement, when making single owner payment (LHS of Palace). We can send statements when doing bulk owner payments, but only remittance with single owner payment. Why?
1 vote -
Change the "save and new" and "save and view" options around so that save and view is at the top rather than the second choice and at the bo
Change the "save and new" and "save and view" options around so that save and view is at the top rather than the second choice and at the bottom.
1 vote -
Ability to print out Reminders
Reminders hold important information, such as rent reviews, smoke alarm checks etc. At the moment, it can't be printed out, to mark off as we progress through each reminder, which we remove when completed. So we use Snipping Tool to copy and paste a page every time for the current month. It would be great to have a report that prints out a date range, would save a lot of time.
1 vote -
joe@crockers.co.nz
When using System Keys (Admin), it would be great if the key numbers displayed in a column next to the property address (where number of keys, keys checked out and key instructions show). Having to click on the address then look at the key number and edit etc from the table at the top of the screen adds a lot of time when having to redo a lot of key numbers.
6 votes -
Invoice Email with txt reminder
When an invoice email is sent to tenants via Palace, a corresponding reminder text message is also dispatched to their phones, prompting them to check their email. As there are ongoing complaints from tenants indicating that they are not receiving the initial invoice email.
3 votes -
Diary Entry
Consider transferring records between the property's diary, owner's diary, and tenant's diary instead of deleting them if it has been done by mistakes and redoing the process.
1 vote -
Portfolio transfer and archive the resgined PM
When transferring the entire portfolio from the resigned property manager, please ensure that the archived properties under the resigned property manager are also transferred. This will streamline further actions for archiving the resigned property manager as a user.
1 vote -
Letter head for All merge document template
Could be auto generated the letterhead onto the document templates.
1 vote
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