201 results found
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Read receipt for SMS messages
Can there be a function added to Palace for read receipts for SMS messages just like there is for emails? With the new law changes coming for how notices etc are sent, this would be another way to prove that the notice or message was served.
2 votes -
inbox integration tracking
Getting an external inbox integration so when emails are sent from palace and people reply to them it can save the reply in the diary rather than only replying to outlook or google.
1 vote -
Add a hyperlink
Have the ability to add a hyperlink to text within the Property, Advertising text box, so when published to the likes of Trade Me, there is a clickable link within the advert.
Eg, link to a viewing booking page or company website1 vote -
Improve Inspection File sizes
When taking a large number of photos during ingoing or exit inspections often the report file size will be too large to attach as email. This means the report will often need to be downloaded, downsized and sent via attachment which is time consuming. Is it possible to get a better optimisation of inspection reports so this is not an issue?
10 votes -
Archive Owner alert when arching property
When archiving a tenant then the property it would be handy to have a pop up to remind you to archive the owner if it's the only property they have
1 vote -
Duplication of tenant or Property when retaining a sold property
When we duplicate a tenant/property from one owner to another as the property has sold and we've retained the management and can't use the wizard it would be good if you had the option to duplicate the diary entries etc like you can with the wizard.
1 vote -
Vacated tenants - end date showing at transactions
Can we please bring back the end date showing next to the tenancy when completing a "Tenancy -Invoice Details" - (currently only shows "Date Started" dates) this could help prevent potential double up/incorrect charge or help prompt calculation of correct usage for water for example if there is yet to be a current tenant.
6 votes -
Tenant acknowledgement of letter sent advising of Inspection
Is it possible to set up something so when inspection letters are sent out through the tenancy custom views option, that a 'Read receipt' or 'confirmation request' can be there for the tenants to respond. e.g when you turn up and they say they were not aware of the inspection!
3 votes -
Pull through the room configurations from the first full inspection to the first routine inspecton
it would be very helpful and save time if the first routine inspection pulled through the room configuration from the full inspection, sometimes there are multiple bathrooms or living areas and these are named during the full inspection but then when doing the first routine none of that information comes through, requiring to be set up all over again
5 votes -
Bond payments to Tenancy Services should appear in Tenant transactions
You can see the Bond receipt under Tenant transactions - Other amounts, but you cannot currently see when the bond was paid to Tenancy Services.
1 vote -
A link in 'Transaction Entry - Payment Bond' are to view the PAL bond form
A link in 'Transaction Entry - Payment Bond' are to view the PAL bond form when making the bond payment. This would be handy to make sure the right bond form is loaded, signed and the correct details are on the form. Especially when the bond centre doesn't let us know if something is incorrect ie not signed by all parties
1 vote -
Custom View in Transaction List
When processing transactions, it would be fabulous if we could see the properties listed in the 'details' column instead of the tenant. Reason being, we have the same corporate tenant in many different properties. When manually processing rents, there is no way to review which property the rents have been allocated to to ensure no mistakes have been made before 'processing'
1 vote -
Email a casual owner an invoice for services from their pending charge
Can we email an invoice to the owner for the pending charge so they pay from the charges screen. the statement shows a pending invoice but because its not a transaction it doesn't look like it is owed
1 vote -
Auto replies on invoices sent to palace that do not arrive in palace
When we send invoices through to palace to document flow, quite often some invoices do not arrive in palace. As we are sending 20 - 80 invoices at a time and only 2-5 invoices to not show up. There is no easy way of knowing what has not shown up in Palace and we are unaware that invoices are missing until we receive a reminder notice from the supplier. It would be great if an email failed to reach palace there was an auto reply that the message failed to send.
2 votes -
Quick View (recent clicks)
There should be a Quick View on the the side panel underneath the "financial, supplier, tenancy tabs. This should have RECENT clicks, for example: a property you were recently in or a tenant you were recently looking at.
It's annoying when you click "back" and you have to search the property again. It would be good just to have a list of about 5 or 10 recent clicks (similar to the quick access panel in Microsoft folders)1 vote -
Timestamp for photos taken within inspection reports.
It would be great to be able to see, or at least be able to access time-stamps for photos taken within inspection reports, particularly full inspections (without having to access them through the device's camera roll). This would be useful to have for verification for owners, tenants, and definitely for tribunal hearings.
1 vote -
joe@crockers.co.nz
Trademe and I believe Realestate can now display STUDIO listings. However, it appears that the feed from Palace to those sites does not. Please update the API feeds to allow properties with 0 bedrooms to show as STUDIO on those sites.
10 votes -
Stop notification of Tenancy Invoices being generated & emailed
Don't need to see after processing Tenancy Invoices the notification that the 'invoice is being processed and then the invoices are currently being generated
& emailed' Just another field to be clicked on.2 votes -
Please remove recent changes when logging an invoice
How can we remove the recent change that has an extra button you need to click when logging an invoice, and the email confirmation for each invoice which clogs up your inbox. Its a huge pain both of those, I liked it way better before.
4 votes -
Have alarm code on key report when checking out multiple keys
While checking out keys for multiple properties, It would be great if we can also see door codes and alarm codes especially, alarm codes.
Currently, we check out keys and then need to manually go to each property to get codes. Very TIME CONSUMING.
5 votes
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