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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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Palace

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198 results found

  1. Email report

    Run a report that shows all emails that have been sent and received into palace.
    It would be great if we could run the report between dates (similar to the tenant movement report). Would also be ideal if emails could be searched by title? Not all emails are grouped.
    I feel like this could be a great fail safe if emails were accidentally archived or allocated to the incorrect diary.

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  2. owner reports to excel

    Would be nice to be able to export owner report to excel rather than PDF.

    1 vote
    0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  3. Web Link

    Hi Palace,
    Every time when a property listing is published on our website we need to add the web link manually to the Palace so that it reflects on Trade Me Listing.
    Can it be automated so that whenever a property listing is published the URL from our website gets automated on web link field on Palace instead of adding it manually.

    1 vote
    Assessing  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  4. Owner bank accounts report is not secure data

    The Owner Bank accounts report should come under "Special Reports". I have discovered that all our users can access this report, which has no options and contains owner names, addresses and bank account details for the FULL PORTFOLIO, not just their own properties. If this report was recorded under special reports we would be able to toggle off access via the user authorities.

    1 vote
    0 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  5. Vacate tenant removal (additional tenant)

    Could you please set up a function in Palace that allows us to remove an additional tenant in Palace? For example, in this case, additional tenant is leaving while head tenant is staying.

    Thank you for your assistance.

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  6. bulk property work order

    Work Order to Multiple Properties, for instance; Gutter cleaning and chimney cleans. One work order to a Supplier for multiple properties. This would save so much time preparing for winter.

    1 vote
    Gathering Requirements  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  7. Read receipt for SMS messages

    Can there be a function added to Palace for read receipts for SMS messages just like there is for emails? With the new law changes coming for how notices etc are sent, this would be another way to prove that the notice or message was served.

    2 votes
    Ready for Votes  ·  1 comment  ·  Communications  ·  Admin →
    How important is this to you?

  8. inbox integration tracking

    Getting an external inbox integration so when emails are sent from palace and people reply to them it can save the reply in the diary rather than only replying to outlook or google.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. Add a hyperlink

    Have the ability to add a hyperlink to text within the Property, Advertising text box, so when published to the likes of Trade Me, there is a clickable link within the advert.
    Eg, link to a viewing booking page or company website

    1 vote
    Ready for Votes  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  10. Improve Inspection File sizes

    When taking a large number of photos during ingoing or exit inspections often the report file size will be too large to attach as email. This means the report will often need to be downloaded, downsized and sent via attachment which is time consuming. Is it possible to get a better optimisation of inspection reports so this is not an issue?

    10 votes
    In Development  ·  4 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  11. Archive Owner alert when arching property

    When archiving a tenant then the property it would be handy to have a pop up to remind you to archive the owner if it's the only property they have

    1 vote
    0 comments  ·  Diary and Document Management  ·  Admin →
    How important is this to you?

  12. Duplication of tenant or Property when retaining a sold property

    When we duplicate a tenant/property from one owner to another as the property has sold and we've retained the management and can't use the wizard it would be good if you had the option to duplicate the diary entries etc like you can with the wizard.

    1 vote
    0 comments  ·  Diary and Document Management  ·  Admin →
    How important is this to you?

  13. Vacated tenants - end date showing at transactions

    Can we please bring back the end date showing next to the tenancy when completing a "Tenancy -Invoice Details" - (currently only shows "Date Started" dates) this could help prevent potential double up/incorrect charge or help prompt calculation of correct usage for water for example if there is yet to be a current tenant.

    6 votes
    Ready for Votes  ·  0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  14. Tenant acknowledgement of letter sent advising of Inspection

    Is it possible to set up something so when inspection letters are sent out through the tenancy custom views option, that a 'Read receipt' or 'confirmation request' can be there for the tenants to respond. e.g when you turn up and they say they were not aware of the inspection!

    4 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  15. Bond payments to Tenancy Services should appear in Tenant transactions

    You can see the Bond receipt under Tenant transactions - Other amounts, but you cannot currently see when the bond was paid to Tenancy Services.

    1 vote
    0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  16. A link in 'Transaction Entry - Payment Bond' are to view the PAL bond form

    A link in 'Transaction Entry - Payment Bond' are to view the PAL bond form when making the bond payment. This would be handy to make sure the right bond form is loaded, signed and the correct details are on the form. Especially when the bond centre doesn't let us know if something is incorrect ie not signed by all parties

    1 vote
    0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  17. Custom View in Transaction List

    When processing transactions, it would be fabulous if we could see the properties listed in the 'details' column instead of the tenant. Reason being, we have the same corporate tenant in many different properties. When manually processing rents, there is no way to review which property the rents have been allocated to to ensure no mistakes have been made before 'processing'

    1 vote
    0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  18. Email a casual owner an invoice for services from their pending charge

    Can we email an invoice to the owner for the pending charge so they pay from the charges screen. the statement shows a pending invoice but because its not a transaction it doesn't look like it is owed

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  19. Auto replies on invoices sent to palace that do not arrive in palace

    When we send invoices through to palace to document flow, quite often some invoices do not arrive in palace. As we are sending 20 - 80 invoices at a time and only 2-5 invoices to not show up. There is no easy way of knowing what has not shown up in Palace and we are unaware that invoices are missing until we receive a reminder notice from the supplier. It would be great if an email failed to reach palace there was an auto reply that the message failed to send.

    2 votes
    Assessing  ·  0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  20. Quick View (recent clicks)

    There should be a Quick View on the the side panel underneath the "financial, supplier, tenancy tabs. This should have RECENT clicks, for example: a property you were recently in or a tenant you were recently looking at.
    It's annoying when you click "back" and you have to search the property again. It would be good just to have a list of about 5 or 10 recent clicks (similar to the quick access panel in Microsoft folders)

    1 vote
    Assessing  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
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