208 results found
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INTERRATION
To streamline the integration side with Sats and TPS, currently when Sats does an annual service and they update the certificate this is not updated in the palace system, it stays the same ,and does not UPDATE to the current certificate, which means a manual edit for every single property, with TPS I would like to see the capability to sync the smoke alarm report from palace instead of just the HHS report from palace for the rental agreements. Currently a lot of time is spent double checking and having to correct manually .
Regards Anita Aggerholm
1 vote -
More Holiday Homes procedures
Procedures for Holiday Homes and EOM charging would be good , it all seems to be based on rentals .
1 vote -
Company name or Legal Entity Name as a field rather than using the last name field
There is currently no field under the owner details for company name or legal entity name under which the property was purchased under. We normally need this important detail for our Tenancy Agreements. As a work around, we use the 'Last name' field for the company name. Any third party API that is linked to Palace collects this last name as the field for the owner. Technically speaking, there should be a separate field for the contact name/Owner name and a separate field for the company or trust name that the property was purchased under.
2 votes -
Vacating a property
When we vacate a property, could the following be automatically completed through Palace:
1. Automatically notes the date so when we generate a custom report, the date is noted for reporting purposes. Rather than having to manually input the date.
2. The status of the property become 'Inactive'.
3. Perhaps a pop up with a selection of options around why the property is 'Inactive', for example, 'Clean, repairs & maintenance to be completed', 'Chattels awaiting to be replenished' etc.1 vote -
Insurance Details under property tab not owner
Currently in Palace there is only option to put in Insurnace details for the owner in a small space.
I request that we have an insurance tab under the property edit screen that allows us to add insurance details and/or multiple policies that there could be (a policy can be different for different properties under the same owner). Also be able to add documents - the certificate of insurance as well as the policy. The expiry date needs 2 options - a set date which sets a reminder in our dashboard a month before or we can run a report…
3 votes -
3 votes
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Summary of Rent for Fornight rent periods
Need to be able to generate a Summary of Rent report for tenants that are on fortnight rent periods
1 vote -
Alert for start date in Document Flow
Add an alert if the tenant's start date hasn't passed, same as when an alert pops up if the tenant has a vacate date in place in Document Flow
1 vote -
Add the Option to add Statuses to the Master Inspection Template
Add the Option to add Statuses to the Master Inspection Template
This will help streamline the first (Routine and Full) inspections at a property. Statuses can be added/edited once an inspection is in the property diary, however, this is laborious when creating inspections for the first time (or if the template is reset).6 votes -
Archive date to become a merge field for reporting purposes
Currently there is no merge field for the date when Tenants / Owners / Properties are archived. This would be a huge bonus for reporting so PM's can clearly see archive statistic for each area T/P/O/S
1 vote -
Ability to group correspondance in custom view for SMS and Mail
When you do a custom view to bulk message the tenants or send a letter would be great to be able to group the messages. eg Rent overdue etc..
Currently only can be done if emailing the tenants.1 vote -
Delay the delivery of a message
Offer an option to delay the time an email is sent
2 votes -
Inspection uploads
Have the ability to only view my inspection import/export when we click the eye for our portfolio but its its un ticked then have the ability to see others import export with out having to change user permissions
2 votes -
sheryn.west@mrisoftware.com
I would like an error message to pop up when an attachment in the diary is more than 20MB and wont process. Currently there is no error message to indicate why and in some instances says "Saved successfully"
1 vote -
invoice bug report- if there's a comma, it wont copy
When entering a supplier invoice, if you copy and paste an invoice amount that contains a comma (ef it's over $1,000) then it will dump all the numerals after the comma, creating an invoice for just a couple of dollars. OOPS! Please fix.
1 vote -
Keep archived Property Manager's names listed on their old Diary posts when a new Property Manager takes over
Currently, when a property manager is archived and a new PM takes over, ALL the old PM's Diary entries are changed to reflect the new PM's name, including all the posts done before the new PM was even on the scene. Please fix this!!
The challenges this can create within a team not being able to accurately see who entered a given post are frustrating. Also, it has legal ramifications - ex. when we go to Tenancy Tribunal, and the posts outlining the interactions with a tenant are attributed to the wrong PM...
It would be a massive improvement to…4 votes -
Holiday lets
Create a occupancy report to show owners monthly occupancy of their properties .
1 vote -
occupancy report that we can show owner's
when owner ask for a report on the occupancy % for the month this would be great to be able to produce for them
1 vote -
It would be great to have a print button on the dashboard to be able to print pending invoices, reminder charges and approved invoices
It would be great to have a print button on the dashboard to be able to print a list of pending invoices, reminder charges and approved invoices.
1 vote -
sheryn.west@mrisoftware.com
Update the email log in system reports to identify when an owner, supplier or tenant has marked palace emails as Spam and confirm if the email has been successfully received at the recipient end.
1 vote
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