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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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198 results found

  1. Portfolio transfer and archive the resgined PM

    When transferring the entire portfolio from the resigned property manager, please ensure that the archived properties under the resigned property manager are also transferred. This will streamline further actions for archiving the resigned property manager as a user.

    2 votes
    Ready for Votes  ·  0 comments  ·  Configuration and Users  ·  Admin →
    How important is this to you?

  2. Letter head for All merge document template

    Could be auto generated the letterhead onto the document templates.

    2 votes
    Ready for Votes  ·  0 comments  ·  Diary and Document Management  ·  Admin →
    How important is this to you?

  3. part payment

    Part payments to Suppliers - would be good to be able to make a part payment for an invoice of any rent that is sitting against the property to the supplier. and then can pay the balance at a later date.
    This can be useful when short a, ie today me $65 for just over a $1k invoice, and want to keep goodwill with your suppliers on paying the bulk without having to annoy owners for extra funds or wait another week for rent payment.

    3 votes
    Ready for Votes  ·  0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  4. You need to get the system to give a delivery error when sending an email to an invalid email address from Palace

    26 votes
    Assessing  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  5. finance@visions.org.nz

    Would be great if the date was visible when selecting invoices to assign. At present, I have to open the invoice report in a separate screen to ensure I match the correct funds in to the correct invoice - thanks

    2 votes
    Ready for Votes  ·  0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  6. Have a recall button for emails sent in error

    14 votes
    Assessing  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  7. All Clear notificaton

    It would be great if there was some way to add a little All Clear icon to the properties that are under their smoke alarm service, so this shows in the inspection app. This way if there is an issue with a smoke alarm at a property we can see that it is maintained by All Clear and can notify them.

    1 vote
    Ready for Votes  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  8. Auto reply working 100% including @Gmail addresses

    Currently the auto-reply button, once set, only replies to people that don't have a @gmail address. Can this be resolved please, so all addresses get their auto-reply?

    3 votes
    Assessing  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  9. Finding draft emails quickly

    Have a function that offers a list of draft emails that are awaiting to be send. Currently if we forget which property or tenant we saved the draft for, there is no way to find it unless I go through each diary one by one.

    3 votes
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  10. Bulk changing of work order status

    Work orders that are still saying 'Quote Requested' or 'Work in progress', but are long processed or done through TAPI. In TAPI they are closed off, but in Palace they remain 'open' and it is cluttering up Palace. It would be great to have the option to bulk-change the statuses of these in Palace rather than having to go through each individual work order manually!

    2 votes
    Gathering Requirements  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  11. Being able to copy and paste phone numbers and email addresses from the Palace phone app

    4 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  12. Being able to go from the diary to the edit screen

    2 votes
    Ready for Votes  ·  0 comments  ·  Diary and Document Management  ·  Admin →
    How important is this to you?

  13. Access to view reports from the diaries

    1 vote
    0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  14. Allow easy reorder of photos in property inspections

    It would be great if once a property inspection is downloaded if the photos could be easily reordered (eg drap & drop method common in many apps). - Is there a way this could be done? Apologies if already suggested

    4 votes
    Assessing  ·  0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  15. Enable use of Microphone on iPad with Palace Liquid

    Currently you can do this on iPhone but not iPad. Talk to text option needed for iPad

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  16. Add property alarm codes to they key information

    Add property alarm codes to they key information, so when checking out keys it prompts you the house has an alarm & has the code there. Rather than having to go through to the property diary

    5 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  17. Alerts - these should pop up on the tenants screen/owners or property screen when you open it up.

    Alerts should pop up when you open the related screen, so it is an obvious alert.

    It is hard to remember to hover over the exclamation marks to the side, especially for important reminders/alerts

    12 votes
    Gathering Requirements  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  18. Smoke Alarm Expiry Date - Hard wired option

    Apartment Buildings can have hard wired smoke alarms as part of building and then as part of WOF

    It would be good under the area where smoke alarms are recorded in Palace to be able to add these with option of hardwired instead of adding expiry - currently unless you add a fake date you can not add these and their locations. Yes we can add building wof dates as they expiry but it doesn't identify properly that it is hardwired.

    2 votes
    Ready for Votes  ·  0 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  19. All the merge document fields should be in custom views for owner/property/tenant

    All the merge document fields should be in custom views for owner/property/tenant

    3 votes
    Ready for Votes  ·  0 comments  ·  Dashboard and Custom Views  ·  Admin →
    How important is this to you?

  20. New Tenancy Prompts when Duplicating

    When duplicating a tenancy rather than adding a new tenancy, the same prompts do not pop up.
    "Would you like to mark this Property as Available?"
    "Would you like to set up a new Inspection Date"

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
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