120 results found
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SMS - display name of contact in inbox not just number
SMS - We need to see the name of who it is we have messaged, not just their number coming up on the display. If it could sync with the landlords and tenants numbers in the system then we would know who has replied if we have texted a few people via Palace that day.
19 votes -
Delete multiple images at once in an inspection.
It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.
3 votes -
Intergrate with Vero or Quickbooks
Some clients have requested that Palace integrates with Xero or Quickbooks to make it easier for tax purposes and for accountants to access information quickly.
1 voteXero integration is currently in EAP :)
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Email Invoices to owner directly from Works order
Emailing invoices directly from the Works Order to the owner
2 votes -
Email scheduling
Would love to be able to schedule emails to go out at a specific time and date (like outlook" so if you are working non traditional hours for whatever reason, you can schedule emails to go out during business hours or even to be able to schedule emails to go out to tenants at certain intervals in advance - exit emails, welcome emails etc.
37 votes -
Ability to archive letters/ document templates in Palace
Would be great if we could archive (rather than delete) letter/ document templates that we are not using (but do not want to delete in case needed in future) to reduce number of 'current' letters we have saved under Document Templates
13 votes -
Option for owner remittances to be switched off for individual owners
We send owners a remittance at mid month payout (and for other payments outside of EOM). Is it possible to add an option in the owner's financial or options tab to switch off the remittances. We have a few owners that don't want to receive remittances but the majority do want a remittance.
7 votes -
Allow more than 1 owner access the owner portal
A lot of our owner groups have multiple owners (ie husband and wife, Trust, etc). It would be useful to allow the owners to have a login per person. It would also be useful to know which email or emails are currently active on the owner portal. If the email field is changed for the owner, this does not change the login to the owner portal.
7 votes -
SMS Replies in diary do not show phone number
When there are multiple tenants, it would be useful to see the phone number the SMS reply has come from displaying in the diary.
11 votes -
Some kind of acknowledgement in the diary to show what item you were just in.
When you open up say an email on the second page of any diary the system does not take you back to where you were and instead takes you back to the top of the diary with no marker or highlight to show which email you were just in. If you are going back and forth through the diary you have to remember the date or title to find it again but would be so much quicker and easier if it highlighted where you were or have just been. This would help a lot when you are printing off paperwork…
13 votes -
Custom Views - show on report or do not show on report slider button
Currently when creating a custom report all columns show on the report - would be great to have a show on report slider to select which items should show - especially when it comes to filters i.e Archive Status, Property Status etc. These can be filtered out if using excel but not if using pdf
1 vote -
Add email signature externally when sending bulk emails
Would be great to be able to send bulk emails with signatures not in the email template. In Palace Live you could select to 'Add Agents Signature' before sending, a similar feature would be good to reduce duplicates of templates.
17 votes -
Integrate / Sync with Google / Outlook Calendar
All reminders / inspections etc, to integrate with our Google / outlook calendar so that we can see on our calendar what's coming up for the day, including Routines, Reminders / Alerts / Due maintenance
11 votes -
Have a default font setting for emails
We would like our company to have consistency through our emails instead of getting a randomised font each time we open a new email.
17 votes -
Receive notification of SMS
Rather than having to check your SMS inbox several times a day, it would be good to get a notification when one is received
18 votes -
Outstanding invoice arrears SMS amount is merged at total owing, it should merge with what is overdue
Currently the invoice amount merged from palace is for ALL the invoices but it should just be the outstanding invoices. I have to override the amount manually which takes up time and defeats the purpose of having the amount merged in first place.
11 votes -
Warning - Reversals
We need to have some kind of warning 'pop up' if you about to reverse a transaction number that has already been revered.
Perhaps a warning also when reversing a supplier payment that has already been paid (ie actually paid out of the bank - included in a bank upload)
11 votes -
Add the property managers name to the 'Tenancy' screen that lists tenants
If a tenant calls, or we are trying to find which property manager the tenant belongs to, rather then search the tenant & then have to go to the property to see who the property manager is, if an extra column could be added naming the property manager, then we would have tenant, property & property manager visible on one screen
8 votes -
Supplier remittances to show pending invoices
It would be fantastic for the supplier remittances to show invoices that have been entered but are pending/unpaid awaiting funds the way the landlord statements do so that when they get paid they don't call/email asking whether invoices have been received they can see that they are received & entered awaiting funds & it stops us having to generate the unpaid invoices report to send to them if it just included on the bottom of the remittance
10 votes -
Automatic Bank Feeds
Simple - automatically import bank transactions (the same as many accounting providers such as Xero, MYOB, etc).
9 votes
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