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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.
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132 results found

  1. Add property alarm codes to they key information, so when checking out keys it prompts you the house has an alarm & has the code there. Rather than having to go through to the property diary

    11 votes

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  2. Alerts should pop up when you open the related screen, so it is an obvious alert.

    It is hard to remember to hover over the exclamation marks to the side, especially for important reminders/alerts

    13 votes

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  3. Pop up alerts in app when a new inspection is started for health and safety notes e.g vicious dog or make sure to check the gardens for xxxxx.

    This would be helpful and could be reoccurring until removed and not seen by tenant or owner ??

    13 votes

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  4. The portfolio summary report does not reflect the same information in the portfolio details report. The summary report has a bunch of revenue lines that do not reflect that of the details report so it is impossible to reconcile them to one another.

    4 votes

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  5. Add the Option to add Statuses to the Master Inspection Template
    This will help streamline the first (Routine and Full) inspections at a property. Statuses can be added/edited once an inspection is in the property diary, however, this is laborious when creating inspections for the first time (or if the template is reset).

    12 votes

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  6. It would be great if the email had a little curved arrow indicating it has been replied to in the inbox display. Rather than having to go into the owner/tenant diary to see if its had a reply.

    23 votes

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  7. Inspection Date Report

    When we schedule inspections for the month so what we need is a report that shows the date the last inspection for that property was actually completed (i.e. the date that displays on the first page of the inspection report).

    10 votes

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  8. Ability to send inspections directly from the Palace inspections app

    9 votes

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  9. Tenant statement - We would like to be able to send our tenants statements every 3 months, showing the rent received, rent status and any Invoices paid and/or overdue. A simple statement is all that is needed, all current reports show a bit to much information a snap shot of the three month period would be fantastic.

    7 votes

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  10. Having minimum 8 characters and no multifactor/2factor is not secure enough for a platform that stores customer identity information such as passports and drivers licenses. We should be able to control the minimum password length for our organization.

    1 vote

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  11. Would be great that when a new tenant pays their first rent (deposit) and/or the bond for us to be notified via email. As this would save us having to check it daily. If we could set up an alert for these 2 fields would be great.

    37 votes

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  12. When a tenancy has been archived and you need to email the tenant, you need to copy the email address before going to the email screen as it doesn't auto fill or com up in the drop down. Be great if it still came up in the drop down

    14 votes

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  13. Being able to change the font size and style in the whole document all at once, rather than have to change all the sections NOT including merge fields separately from each merge filed. This is a bug, surely!

    11 votes

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  14. In Palace server, once an work order email was sent there was a "email sent" on the work order screen. In Liquid the only way to tell is to save the workorder, go back to the property screen (which doesn't always work, sometimes the back button takes you back into the workorder), then go into the diary to see if it has gone. There needs to be some sort of indication on the work order.

    7 votes

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  15. Looking to export Property Inspections due, and need the frequency field included, so that we can streamline the number of inspections per week per Property Manager;

    5 votes

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  16. SMS - We need to see the name of who it is we have messaged, not just their number coming up on the display. If it could sync with the landlords and tenants numbers in the system then we would know who has replied if we have texted a few people via Palace that day.

    20 votes

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  17. It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.

    3 votes

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  18. Emailing invoices directly from the Works Order to the owner

    2 votes

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  19. Would be great if we could archive (rather than delete) letter/ document templates that we are not using (but do not want to delete in case needed in future) to reduce number of 'current' letters we have saved under Document Templates

    13 votes

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  20. We send owners a remittance at mid month payout (and for other payments outside of EOM). Is it possible to add an option in the owner's financial or options tab to switch off the remittances. We have a few owners that don't want to receive remittances but the majority do want a remittance.

    7 votes

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