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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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15 results found

  1. While conducting inspections, it's quite easy to accidentally press the 'Submit' button partway through. This is easily done because the button is located in the same place as the 'Take Photos' option when in a room.

    If the 'Submit' button is pressed by mistake, there's currently no way to return to the inspection and continue. This is especially frustrating when halfway through an ingoing inspection.

    Prior to the most recent update, we were able to re-enter the property and resume the inspection, but it seems that functionality is no longer available.

    Ideally, we’d like to see a confirmation prompt appear…

    9 votes

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  2. Add key number & access details to Palace inspection app and property inspection report please

    4 votes

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  3. Could you please add an Ingoing/Outgoing Inspection charge under the Commission/Fees section in the Property main menu, just below the Inspection Fee(routine)?

    We have separate charges for routine inspections and for ingoing/outgoing inspections, so it would be helpful to have them listed separately.

    Thank you!

    3 votes

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  4. Hazard Default Comments toggle on work orders default set to yes - this would ensure that this important information is always passed on to contractors and not inadvertently missed.

    2 votes

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    • To enable photo viewing scrolling (users currently need to select and close each photo individually) -Both thumbnail and expanded photo display sizes made larger to view more clearly. -History of digital inspections contained within a single owner profile page. E.g if you created 4 digital inspections, links to all inspections be available to owners for easy reference (possibly with a 12 month expiry?). -A download button so owners can download a PDF version. -Photos and order to be in the same order as what is submitted on app
    2 votes

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  5. It would be great if when typing your inspection and looking back through the inspection photos you have taken if you could click on the photo and arrow through them instead of having to open each photo in a new tab to view it full size.

    15 votes

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  6. It would be great if we can highlight the inspection reports to show different colours for different levels of repairs that need to be done. e.g red would be urgent work required, orange needs to be done but can be addressed later, and green would be that nothing needs to be done, or the past repairs have been actioned.

    9 votes

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  7. It would be great to be able to see, or at least be able to access time-stamps for photos taken within inspection reports, particularly full inspections (without having to access them through the device's camera roll). This would be useful to have for verification for owners, tenants, and definitely for tribunal hearings.

    4 votes

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  8. Add the Option to add Statuses to the Master Inspection Template
    This will help streamline the first (Routine and Full) inspections at a property. Statuses can be added/edited once an inspection is in the property diary, however, this is laborious when creating inspections for the first time (or if the template is reset).

    12 votes

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  9. It would be great if once a property inspection is downloaded if the photos could be easily reordered (eg drap & drop method common in many apps). - Is there a way this could be done? Apologies if already suggested

    6 votes

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  10. Work orders that are still saying 'Quote Requested' or 'Work in progress', but are long processed or done through TAPI. In TAPI they are closed off, but in Palace they remain 'open' and it is cluttering up Palace. It would be great to have the option to bulk-change the statuses of these in Palace rather than having to go through each individual work order manually!

    3 votes

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  11. Ability to send inspections directly from the Palace inspections app

    8 votes

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  12. In Palace server, once an work order email was sent there was a "email sent" on the work order screen. In Liquid the only way to tell is to save the workorder, go back to the property screen (which doesn't always work, sometimes the back button takes you back into the workorder), then go into the diary to see if it has gone. There needs to be some sort of indication on the work order.

    7 votes

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  13. Looking to export Property Inspections due, and need the frequency field included, so that we can streamline the number of inspections per week per Property Manager;

    5 votes

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  14. It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.

    3 votes

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