18 results found
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Automatic SMS notification to tenants for arrears, inspections and overdue invoices.
Property Tree has a feature that reminds tenants by automatic SMS that inspections, overdue invoices and arrears are due. Does Palace have any plans to implement this?
13 votesThis is a great idea! We're actually finalising our first phase for automation, which introduces automatic email notifications. Once this is released, we can then adapt the SMS option as well :)
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Customise Statements
It would be great if we could change the colours and fonts of the statements/reports that we export, so they can align with our company's brand.
2 votes -
Alert pop up on inspection app ( healthy and safety) ( notes for inspector )
Pop up alerts in app when a new inspection is started for health and safety notes e.g vicious dog or make sure to check the gardens for xxxxx.
This would be helpful and could be reoccurring until removed and not seen by tenant or owner ??
8 votes -
Alerts for when new tenants pay 1st rent and/or bond
Would be great that when a new tenant pays their first rent (deposit) and/or the bond for us to be notified via email. As this would save us having to check it daily. If we could set up an alert for these 2 fields would be great.
25 votes -
Property Expense report showing hidden transactions - remedy
When you reverse an accidental transaction/invoice and then hide it - it is not removing itself of the property expense report. This error then is sent to the client when doing end of financial year and their property expense report for the year. (even though its reversed)
Can this be sorted so not shown going forward please
1 vote -
Show the email has been replied to in Inbox
It would be great if the email had a little curved arrow indicating it has been replied to in the inbox display. Rather than having to go into the owner/tenant diary to see if its had a reply.
17 votes -
Finding draft emails quickly
Have a function that offers a list of draft emails that are awaiting to be send. Currently if we forget which property or tenant we saved the draft for, there is no way to find it unless I go through each diary one by one.
2 votesHi Monique,
I agree with this! Which is why, in 2024, as a part of our Global search, we'll tap into diaries and make 'finding' things a little bit easier :)
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search in emails
Ability to search key words in the emails "body of the text" in the diary, not have to open up each one to scroll through. Same as outlook.
15 votes -
Boss Reporting on Healthy Homes
Would love it if the pie charts showing Healthy homes Compliance were able to show for just the user as well as the entire portfolio (like the dashboard can a drop down would be awesome).
Means the PM can see at a glance where their portfolio sits and the management can see per PM and also for the entire portfolio.
22 votes -
EOFY Statement Email Set-up
When processing the EOFY statement, please set it up it comes from the property manager, the same way which the owner statement are generated.
6 votes -
Drag an drop files from folder to email
Typically, I have the folder and files open on my computer and when composing emails in Palace it would be a lot easier if I could drag an drop files from a folder to email, instead of having to upload and then find the exact file again.
36 votes -
In the Property under the Options tab can you enable Commission on the Maintenance to be adjusted as we can on for Management.
In the Property under the Options Tab, can the Maintenance % be enable so it can be adjusted in the same way the Management % can.
2 votes -
Sending communication from dashboard to tenants -
Sending communication from dashboard to tenants - ie Expiring leases, over due rent.
Could you please add the tenants 'invoice media' so we know if we need to email them, send a letter or if set to none we know they are vacating and not to send them anything. Sending communication from the dashboard isn't user friendly without this field.1 vote -
Make Photos Bigger and clearer on Inspection Reports
Photos are quite hard for owner to see in their report. Other software programs produce bigger clearer pictures.
5 votes -
Search Functionality - for phone numbers, email addresses, additional tenants
Ability to search phone numbers, email addresses, additional tenants etc..
Prob been suggested a million times lol
4 votes -
Debtor List
It would be helpful to be able to transfer ex-tenants that still owe money to a separate debtor list like Palace live had. So this takes them out of your current tenant report/figures etc
16 votes -
Tenant Invoices - Ability to have multiple expense categories and ledgers
Within the Invoice Breakdown section of the Invoice Tenancy transaction, it would be beneficial to be able to add expense codes (possibly different, per line item) and ledger accounts (again, possibly different per line item). This will save time as we wont need to process multiple invoice tenancy transactions, for invoices that have multiple components to it.
1 vote -
Automatic Bank Feeds
Simple - automatically import bank transactions (the same as many accounting providers such as Xero, MYOB, etc).
6 votes
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