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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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19 results found

  1. While checking out keys for multiple properties, It would be great if we can also see door codes and alarm codes especially, alarm codes.

    Currently, we check out keys and then need to manually go to each property to get codes. Very TIME CONSUMING.

    5 votes

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  2. Current RENT ARREARS shows up when it is the day the rent is due - which isn't actually arrears, as if a tenant pays that day they are paying on the day they are due. Therefore our reporting is out and can be confusing. Rent arrears should show ONE day overdue the day AFTER the rent is due - which is officially when they are in arrears (as we don't reconcile until the day after).

    This affects rent arrears reporting and also automation for one day in arrears.

    2 votes

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  3. When you reverse an accidental transaction/invoice and then hide it - it is not removing itself of the property expense report. This error then is sent to the client when doing end of financial year and their property expense report for the year. (even though its reversed)

    Can this be sorted so not shown going forward please

    3 votes

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  4. The Report only shows 1 line (100 characters) of the Diary Entry that was entered in the Diary field, but there are 2000 available characters space to enter notes.

    1 vote

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  5. Could use this as a great tool for monitoring and following up work orders. However, it just freezes and you can't put anything in date order etc

    2 votes

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  6. Inspection Date Report

    When we schedule inspections for the month so what we need is a report that shows the date the last inspection for that property was actually completed (i.e. the date that displays on the first page of the inspection report).

    8 votes

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  7. 1 vote

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  8. There is currently no field under the owner details for company name or legal entity name under which the property was purchased under. We normally need this important detail for our Tenancy Agreements. As a work around, we use the 'Last name' field for the company name. Any third party API that is linked to Palace collects this last name as the field for the owner. Technically speaking, there should be a separate field for the contact name/Owner name and a separate field for the company or trust name that the property was purchased under.

    3 votes

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  9. Ability to search phone numbers, email addresses, additional tenants etc..

    Prob been suggested a million times lol

    6 votes

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  10. Currently, when you add a vacate date to a tenant, you get asked if you want to set the property date available to the Tenancy Vacate Date. This should be the day after the vacate date.

    1 vote

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  11. When we vacate a property, could the following be automatically completed through Palace:
    1. Automatically notes the date so when we generate a custom report, the date is noted for reporting purposes. Rather than having to manually input the date.
    2. The status of the property become 'Inactive'.
    3. Perhaps a pop up with a selection of options around why the property is 'Inactive', for example, 'Clean, repairs & maintenance to be completed', 'Chattels awaiting to be replenished' etc.

    1 vote

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  12. Need to be able to generate a Summary of Rent report for tenants that are on fortnight rent periods

    1 vote

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  13. Currently there is no merge field for the date when Tenants / Owners / Properties are archived. This would be a huge bonus for reporting so PM's can clearly see archive statistic for each area T/P/O/S

    1 vote

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  14. Can we change it so that when a tenant is in arrears it shows up red on the home screen and also on reports? Can we also make it clearer by putting DR beside it and when they are in credit put a CR beside it? It would make it easier for tenants to understand and for us to explain the report to them

    5 votes

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  15. If a tenant calls, or we are trying to find which property manager the tenant belongs to, rather then search the tenant & then have to go to the property to see who the property manager is, if an extra column could be added naming the property manager, then we would have tenant, property & property manager visible on one screen

    7 votes

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  16. currently it defaults to ALL tenants including vacated. We hardly look at that vacated tenant arrears so it should default to current tenants and if we want to choose vacated we can select that manually. Thanks :)

    4 votes

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  17. In the Property Custom Views, we can currently choose the NEXT INSPECTION DATE for one of the columns.

    We would be able to get a much better and more user friendly report to have the LAST INSPECTION DATE if this was available to choose from. Can we please get this added as it comes up in the standard Inspection report, so must be available.

    3 votes

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  18. Currently when creating a custom report all columns show on the report - would be great to have a show on report slider to select which items should show - especially when it comes to filters i.e Archive Status, Property Status etc. These can be filtered out if using excel but not if using pdf

    1 vote

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  19. It would be amazing if we were able to choose the properties that pull through on the available list or have the option to only pull through properties that are listed on trademe or has the 'publish entry online' box ticked.

    1 vote

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