194 results found
-
Smoke Alarm Expiry as a merge field
There is currently no merge field in custom views to pull the smoke alarm expiry date. This would be super helpful when checking overall smoke alarm compliance
5 votes -
"Email sent" indication on work orders
In Palace server, once an work order email was sent there was a "email sent" on the work order screen. In Liquid the only way to tell is to save the workorder, go back to the property screen (which doesn't always work, sometimes the back button takes you back into the workorder), then go into the diary to see if it has gone. There needs to be some sort of indication on the work order.
5 votes -
Need to be able to export Property Inspection report as an excel spreadsheet or have field added to custom views of Inspection freqeuncy ple
Looking to export Property Inspections due, and need the frequency field included, so that we can streamline the number of inspections per week per Property Manager;
4 votes -
SMS - display name of contact in inbox not just number
SMS - We need to see the name of who it is we have messaged, not just their number coming up on the display. If it could sync with the landlords and tenants numbers in the system then we would know who has replied if we have texted a few people via Palace that day.
17 votes -
phone numbers in diary entry
Where you can write a phone conversation in the diary, to have a drop-down of the phone numbers of the tenants and owners already in the system.
4 votes -
suppliers websites
Would be good to have a suppliers 'website' field, so we can easily check out their website to see if they handle something we don't ordinarily get them to do.
5 votes -
Tenant Invoice charges -Option in Dashboard to NOT email to tenant
Is there anywhere we can tick/untick when processing a Supplier invoice via Dashboard- and we need to tenant charge- so that the tenant does NOT receive the tenant invoice via email (e.g they will be paying invoice from bond refund as discussed - however some tenants forget & pay us anyway when they get emailed the tenant invoice!) The option to untick 'email tenant' is available when we do Tenant charge via transactions screen but can't see this option when doing invoices via Dashboard.? Thanks !
1 vote -
'Lock' on work order
Is there anyway a 'lock' can be set so work orders can't be sent on properties where the LL requests all maintenance to be arranged by themselves
4 votes -
Add Property Address in the Subject of Tenant Invoice Email
It would be great if Palace would indicate the Property Address in the Subject instead of [ID: RBRE***-RBAG***] in the email of Tenant Invoice.
Basically, a tenant sends us an inquire by Reply our email of Tenant Invoice without Bill forwarded so we have to find which property relevant according to the tenant's email address.
It will make our work more efficient and easier if the Property Address can be indicated in the Subject in the Email of Tenant Invoice. Thanks.
Happy New Year!
26 votes -
Dashboard > Invoice tab
Add the property keep back this month field as a new column beside the Owner Balance column in the invoices tab under Dashboard.
1 vote -
A global setting to exclude the tenancy details from inspection reports (privacy concerns)
A global setting (or agency setting) to exclude the tenants' names and details from inspection reports to help protect their privacy. I know you can do it when you send individual reports, but it would be handy to do it across an entire portfolio.
2 votes -
Property - Options - Extended Features
Property - Edit - Options - Extended Features
At times 'Extended Features' are created, either in error or are not to be used again.
Can we have the option to delete - as we can add but not delete1 vote -
Bank Import - Unprocessed Transactions report
Sometimes when doing the bank import, there are tenants who are matched BUT you know that they should not be. So one unticks them so they are not processed, so they can be processed later manually.
There is currently an Unmatched report in the bank import area and that is what it reports at present, but how then do u get an unprocessed report?
As a user, we use the unmatched report as an “Unprocessed report” and one would expect, if an entry that had been matched, was unticked, then it would be reported as Unprocessed.
2 votes -
Delete multiple images at once in an inspection.
It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.
3 votes -
Have rent arrears show in red on home screen and reports
Can we change it so that when a tenant is in arrears it shows up red on the home screen and also on reports? Can we also make it clearer by putting DR beside it and when they are in credit put a CR beside it? It would make it easier for tenants to understand and for us to explain the report to them
5 votes -
Option to add PM when creating a new inspection on a new tenancy
When adding a new tenant, a pop-up box asks if you would like to create a new inspection. When you create the new inspection it is created under the name of the person who is logged in rather than the PM. It needs to have a dropdown option so you can select the PM at the time you are setting up the new inspection
1 vote -
Daily Bank Reconciliation Summary - show amount out of balance
The Daily Bank Reconciliation Summary when out of balance shows the 2 balances but does not show the difference between them both, so one needs to then work this out to see how much one is out of balance before then looking for the problem.
2 votes -
A Report showing the Smoke Alarms information used between tenancies
When a tenancy vacates, smoke alarms are checked between tenancies. In Tenancy Agreements, (we use TPS), we need to enter in the smoke alarm locations/type of smoke alarm/expiry date/new or used and date of checking the alarms and who has checked them. Tenancy Agreements for incoming tenants are generally prepared well in advance of a tenant vacating and this information is never available until just prior to the tenant moving in. We manually type this information for each new tenancy, that forms part of their Tenancy Agreement. I would like to see a simple report that can be printed, similar…
1 vote -
Print up Property Inspection List in Alphabetical Order
When we generate a Property Inspection report, we can put the initial list into alphabetical order, but when we generate the report, it starts in alphabetical order, but then goes rogue (with newly added properties).
When we print the report, it would be great if the properties stayed in alphabetical order.
6 votes -
Custom Fields for Suppliers
It would be very helpful to have custom fields available for Suppliers. There are several types of information that we would like to store that are not currently covered in the standard fields under Suppliers.
4 votes
- Don't see your idea?