201 results found
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Autofill address details from street number and name
When entering a new address into Palace, Palace can look up a street name and postcode, but mysteriously leaves the suburb and city blank. Surely it can add these in automatically?
1 vote -
Auto find bank and branch from the account number.
Some (most!) supplier invoices (or owners, or tenants) don't have the bank name or branch listed. Can you set up Palace to auto collect this info based on bank account number using a site like https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/ ?
4 votes -
Hold back Management Fees + GST
Would it be useful if Palace offered the option to Hold back Management Fees + GST within bulk ledger payments for fees taken from rent - where the Tenancy or Guest (Holidays) have not commenced yet?
3 votes -
Autofill tenants email or archived tenancies
When a tenancy has been archived and you need to email the tenant, you need to copy the email address before going to the email screen as it doesn't auto fill or com up in the drop down. Be great if it still came up in the drop down
14 votes -
Geographical spread
Palace to add a geographical spread of our property portfolio indicating on real time mapping for each properties location , this is an added advantage for business owner's report show market share in each area .
3 votes -
Bank account digits
Is there any way we can add more than 15 digits for bank accounts - We are having a few issues with accounts now having more digits and dropping one number is sending payments to wrong accounts.
1 vote -
font size & style
Being able to change the font size and style in the whole document all at once, rather than have to change all the sections NOT including merge fields separately from each merge filed. This is a bug, surely!
11 votes -
Smoke Alarm Expiry as a merge field
There is currently no merge field in custom views to pull the smoke alarm expiry date. This would be super helpful when checking overall smoke alarm compliance
5 votes -
"Email sent" indication on work orders
In Palace server, once an work order email was sent there was a "email sent" on the work order screen. In Liquid the only way to tell is to save the workorder, go back to the property screen (which doesn't always work, sometimes the back button takes you back into the workorder), then go into the diary to see if it has gone. There needs to be some sort of indication on the work order.
5 votes -
Need to be able to export Property Inspection report as an excel spreadsheet or have field added to custom views of Inspection freqeuncy ple
Looking to export Property Inspections due, and need the frequency field included, so that we can streamline the number of inspections per week per Property Manager;
4 votes -
SMS - display name of contact in inbox not just number
SMS - We need to see the name of who it is we have messaged, not just their number coming up on the display. If it could sync with the landlords and tenants numbers in the system then we would know who has replied if we have texted a few people via Palace that day.
17 votes -
phone numbers in diary entry
Where you can write a phone conversation in the diary, to have a drop-down of the phone numbers of the tenants and owners already in the system.
4 votes -
suppliers websites
Would be good to have a suppliers 'website' field, so we can easily check out their website to see if they handle something we don't ordinarily get them to do.
5 votes -
Tenant Invoice charges -Option in Dashboard to NOT email to tenant
Is there anywhere we can tick/untick when processing a Supplier invoice via Dashboard- and we need to tenant charge- so that the tenant does NOT receive the tenant invoice via email (e.g they will be paying invoice from bond refund as discussed - however some tenants forget & pay us anyway when they get emailed the tenant invoice!) The option to untick 'email tenant' is available when we do Tenant charge via transactions screen but can't see this option when doing invoices via Dashboard.? Thanks !
1 vote -
'Lock' on work order
Is there anyway a 'lock' can be set so work orders can't be sent on properties where the LL requests all maintenance to be arranged by themselves
4 votes -
Add Property Address in the Subject of Tenant Invoice Email
It would be great if Palace would indicate the Property Address in the Subject instead of [ID: RBRE***-RBAG***] in the email of Tenant Invoice.
Basically, a tenant sends us an inquire by Reply our email of Tenant Invoice without Bill forwarded so we have to find which property relevant according to the tenant's email address.
It will make our work more efficient and easier if the Property Address can be indicated in the Subject in the Email of Tenant Invoice. Thanks.
Happy New Year!
26 votes -
Dashboard > Invoice tab
Add the property keep back this month field as a new column beside the Owner Balance column in the invoices tab under Dashboard.
1 vote -
A global setting to exclude the tenancy details from inspection reports (privacy concerns)
A global setting (or agency setting) to exclude the tenants' names and details from inspection reports to help protect their privacy. I know you can do it when you send individual reports, but it would be handy to do it across an entire portfolio.
2 votes -
Property - Options - Extended Features
Property - Edit - Options - Extended Features
At times 'Extended Features' are created, either in error or are not to be used again.
Can we have the option to delete - as we can add but not delete1 vote -
Bank Import - Unprocessed Transactions report
Sometimes when doing the bank import, there are tenants who are matched BUT you know that they should not be. So one unticks them so they are not processed, so they can be processed later manually.
There is currently an Unmatched report in the bank import area and that is what it reports at present, but how then do u get an unprocessed report?
As a user, we use the unmatched report as an “Unprocessed report” and one would expect, if an entry that had been matched, was unticked, then it would be reported as Unprocessed.
2 votes
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