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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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196 results found

  1. When processing rent reviews in the reminders tab, it would be helpful to see their lease end/ renewal date

    4 votes

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  2. Email Template - add a name merge when sending annual statements

    9 votes

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    Assessing  ·  1 comment  ·  Communications  ·  Admin →
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  3. The portfolio summary report does not reflect the same information in the portfolio details report. The summary report has a bunch of revenue lines that do not reflect that of the details report so it is impossible to reconcile them to one another.

    4 votes

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  4. It would be great to specify a particular time for a house inspection beside the Next Inspection date on the Property-Inspections page and use this time in the mail merge

    eg: This is instead of saying the inspection will be conducted on 26 Jan 2023 between 9am and 2pm

    1 vote

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  5. 1 vote

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    0 comments  ·  Communications  ·  Admin →
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  6. Is there a way that when we upload an invoice for a work order and the Bank Details of Supplier is not yet entered - Can there be a reminder or a pop up message that would appear please?

    This is always an issue for us during END OF MONTH runs and we do not experience this with other apps though like Property Tree :)

    5 votes

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  7. There is currently no field under the owner details for company name or legal entity name under which the property was purchased under. We normally need this important detail for our Tenancy Agreements. As a work around, we use the 'Last name' field for the company name. Any third party API that is linked to Palace collects this last name as the field for the owner. Technically speaking, there should be a separate field for the contact name/Owner name and a separate field for the company or trust name that the property was purchased under.

    3 votes

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  8. When we vacate a property, could the following be automatically completed through Palace:
    1. Automatically notes the date so when we generate a custom report, the date is noted for reporting purposes. Rather than having to manually input the date.
    2. The status of the property become 'Inactive'.
    3. Perhaps a pop up with a selection of options around why the property is 'Inactive', for example, 'Clean, repairs & maintenance to be completed', 'Chattels awaiting to be replenished' etc.

    1 vote

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  9. 3 votes

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  10. Need to be able to generate a Summary of Rent report for tenants that are on fortnight rent periods

    1 vote

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  11. Add an alert if the tenant's start date hasn't passed, same as when an alert pops up if the tenant has a vacate date in place in Document Flow

    1 vote

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  12. Add the Option to add Statuses to the Master Inspection Template
    This will help streamline the first (Routine and Full) inspections at a property. Statuses can be added/edited once an inspection is in the property diary, however, this is laborious when creating inspections for the first time (or if the template is reset).

    8 votes

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  13. Currently there is no merge field for the date when Tenants / Owners / Properties are archived. This would be a huge bonus for reporting so PM's can clearly see archive statistic for each area T/P/O/S

    1 vote

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  14. When you do a custom view to bulk message the tenants or send a letter would be great to be able to group the messages. eg Rent overdue etc..
    Currently only can be done if emailing the tenants.

    1 vote

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  15. Offer an option to delay the time an email is sent

    3 votes

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  16. Have the ability to only view my inspection import/export when we click the eye for our portfolio but its its un ticked then have the ability to see others import export with out having to change user permissions

    2 votes

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  17. I would like an error message to pop up when an attachment in the diary is more than 20MB and wont process. Currently there is no error message to indicate why and in some instances says "Saved successfully"

    1 vote

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  18. When entering a supplier invoice, if you copy and paste an invoice amount that contains a comma (ef it's over $1,000) then it will dump all the numerals after the comma, creating an invoice for just a couple of dollars. OOPS! Please fix.

    1 vote

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  19. Currently, when a property manager is archived and a new PM takes over, ALL the old PM's Diary entries are changed to reflect the new PM's name, including all the posts done before the new PM was even on the scene. Please fix this!!
    The challenges this can create within a team not being able to accurately see who entered a given post are frustrating. Also, it has legal ramifications - ex. when we go to Tenancy Tribunal, and the posts outlining the interactions with a tenant are attributed to the wrong PM...
    It would be a massive improvement to…

    6 votes

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  20. when owner ask for a report on the occupancy % for the month this would be great to be able to produce for them

    1 vote

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