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MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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198 results found

  1. Rent Reviews Process - 28 Days for Boarding House

    Option to change default setting for rental increases to 28 days (Boarding House Rules) when processing Rent Reviews instead of the standard 63

    Currently having to manually calculate + 28 days + normal rent day for each increase.

    1 vote
    0 comments  ·  Diary and Document Management  ·  Admin →
    How important is this to you?

  2. Sending communication from dashboard to tenants -

    Sending communication from dashboard to tenants - ie Expiring leases, over due rent.
    Could you please add the tenants 'invoice media' so we know if we need to email them, send a letter or if set to none we know they are vacating and not to send them anything. Sending communication from the dashboard isn't user friendly without this field.

    1 vote
    Gathering Requirements  ·  0 comments  ·  Dashboard and Custom Views  ·  Admin →
    How important is this to you?

  3. Alert pop up on inspection app ( healthy and safety) ( notes for inspector )

    Pop up alerts in app when a new inspection is started for health and safety notes e.g vicious dog or make sure to check the gardens for xxxxx.

    This would be helpful and could be reoccurring until removed and not seen by tenant or owner ??

    12 votes
    Gathering Requirements  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  4. Confirmation your email has sent

    Once you have sent your email (merged mail) it would be great to have confirmation (maybe in the form of a banner across the top) stating you have sent your email and to stay there for longer than 10 seconds/or have an exit out button.

    11 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  5. Notice Period Calculator (or other date calculator added too)

    Could a section with a calculator for dates be added. Would be helpful when issuing 2 strike notices, 14 day breach notices or 90 day notices.

    It would need to account for service times.

    I can see a simple add date, ie todays date, request service days as a whole number and then it calculates ie 28 days, 63 days, 90 days etc etc

    3 votes
    Ready for Votes  ·  0 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  6. Update the property 'Date Available' to the day after 'Tenancy Vacate Date'?

    Currently, when you add a vacate date to a tenant, you get asked if you want to set the property date available to the Tenancy Vacate Date. This should be the day after the vacate date.

    1 vote
    Ready for Votes  ·  0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  7. Processing Rent reviews in reminders tab

    When processing rent reviews in the reminders tab, it would be helpful to see their lease end/ renewal date

    4 votes
    Ready for Votes  ·  0 comments  ·  Dashboard and Custom Views  ·  Admin →
    How important is this to you?

  8. Portfolio Details and Summary report to have the revenue match

    The portfolio summary report does not reflect the same information in the portfolio details report. The summary report has a bunch of revenue lines that do not reflect that of the details report so it is impossible to reconcile them to one another.

    4 votes
    Assessing  ·  0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  9. specific time for property inspections

    It would be great to specify a particular time for a house inspection beside the Next Inspection date on the Property-Inspections page and use this time in the mail merge

    eg: This is instead of saying the inspection will be conducted on 26 Jan 2023 between 9am and 2pm

    1 vote
    0 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  10. Be able to enter the diary groups default list

    1 vote
    0 comments  ·  Communications  ·  Admin →
    How important is this to you?

  11. Bank Details Upload Reminder before Payment Runs [Liquid Palace]

    Is there a way that when we upload an invoice for a work order and the Bank Details of Supplier is not yet entered - Can there be a reminder or a pop up message that would appear please?

    This is always an issue for us during END OF MONTH runs and we do not experience this with other apps though like Property Tree :)

    5 votes
    0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  12. Company name or Legal Entity Name as a field rather than using the last name field

    There is currently no field under the owner details for company name or legal entity name under which the property was purchased under. We normally need this important detail for our Tenancy Agreements. As a work around, we use the 'Last name' field for the company name. Any third party API that is linked to Palace collects this last name as the field for the owner. Technically speaking, there should be a separate field for the contact name/Owner name and a separate field for the company or trust name that the property was purchased under.

    3 votes
    0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  13. Vacating a property

    When we vacate a property, could the following be automatically completed through Palace:
    1. Automatically notes the date so when we generate a custom report, the date is noted for reporting purposes. Rather than having to manually input the date.
    2. The status of the property become 'Inactive'.
    3. Perhaps a pop up with a selection of options around why the property is 'Inactive', for example, 'Clean, repairs & maintenance to be completed', 'Chattels awaiting to be replenished' etc.

    1 vote
    0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  14. Mid month statements - preferred default for statements to be issued at the mid-month, owner payments

    3 votes
    0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  15. Summary of Rent for Fornight rent periods

    Need to be able to generate a Summary of Rent report for tenants that are on fortnight rent periods

    1 vote
    0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  16. Alert for start date in Document Flow

    Add an alert if the tenant's start date hasn't passed, same as when an alert pops up if the tenant has a vacate date in place in Document Flow

    1 vote
    Ready for Votes  ·  0 comments  ·  Transactions and Statements  ·  Admin →
    How important is this to you?

  17. Add the Option to add Statuses to the Master Inspection Template

    Add the Option to add Statuses to the Master Inspection Template
    This will help streamline the first (Routine and Full) inspections at a property. Statuses can be added/edited once an inspection is in the property diary, however, this is laborious when creating inspections for the first time (or if the template is reset).

    8 votes
    2 comments  ·  Inspections and Maintenance  ·  Admin →
    How important is this to you?

  18. Archive date to become a merge field for reporting purposes

    Currently there is no merge field for the date when Tenants / Owners / Properties are archived. This would be a huge bonus for reporting so PM's can clearly see archive statistic for each area T/P/O/S

    1 vote
    0 comments  ·  Search, Filters and Reports  ·  Admin →
    How important is this to you?

  19. Ability to group correspondance in custom view for SMS and Mail

    When you do a custom view to bulk message the tenants or send a letter would be great to be able to group the messages. eg Rent overdue etc..
    Currently only can be done if emailing the tenants.

    1 vote
    Ready for Votes  ·  0 comments  ·  Configuration and Users  ·  Admin →
    How important is this to you?

  20. Delay the delivery of a message

    Offer an option to delay the time an email is sent

    3 votes
    Ready for Votes  ·  0 comments  ·  Communications  ·  Admin →
    How important is this to you?
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